\n
\n
---------- Forwarded message ----------
From: Amber Koudela <akoudela@paradigmhcs.com>
Date: 06/29/2023 4:36 PM
Subject: The Prairies, skilled resident invoice
\n
\n
\n
\n
\n
From: postmaster@trinityhealthcare.com <postmaster@trinityhealthcare.com>
Sent: Thursday, June 29, 2023 5:22 PM
To: Amber Koudela <AKoudela@paradigmhcs.com>
Subject: Message from KM_458e\n
\n
\n
\n
\n
\n
\u00a0
\n
---------- Forwarded message ----------
From: Amber Koudela\u00a0<akoudela@paradigmhcs.com>
Date: 06/29/2023 4:36 PM
Subject: The Prairies, skilled resident invoice
\n
\u00a0
\n
\n
\n
\n
From: postmaster@trinityhealthcare.com <postmaster@trinityhealthcare.com>
Sent: Thursday, June 29, 2023 5:22 PM
To: Amber Koudela <AKoudela@paradigmhcs.com>
Subject: Message from KM_458e\n
\u00a0
\n
\n
\n
\n
\n
\n
---------- Forwarded message ----------
From: Filipa P. <ap@paradigmhcs.com>
Date: 05/28/2024 10:03 AM
Subject: The Prairies, skilled resident invoice
Attachments: SKM_458e23062916221.pdf
\n
\n
\n
---------- Forwarded message ----------
From: Amber Koudela <akoudela@paradigmhcs.com>
Date: 06/29/2023 4:36 PM
Subject: The Prairies, skilled resident invoice
Attachments: SKM_458e23062916221.pdf
\n
\n
\n
\n
\n
From: postmaster@trinityhealthcare.com <postmaster@trinityhealthcare.com>
Sent: Thursday, June 29, 2023 5:22 PM
To: Amber Koudela <AKoudela@paradigmhcs.com>
Subject: Message from KM_458e\n
\n
\n
\n
\n
\n
\n
From: Amber Koudela <akoudela@paradigmhcs.com>
Date: 06/29/2023 4:36 PM
Subject: The Prairies, skilled resident invoice
\n
\n
\n
\n
\n
From: postmaster@trinityhealthcare.com <postmaster@trinityhealthcare.com>
Sent: Thursday, June 29, 2023 5:22 PM
To: Amber Koudela <AKoudela@paradigmhcs.com>
Subject: Message from KM_458e\n
\n
\n
\n
\n
\n
\u00a0
\n
---------- Forwarded message ----------
From: Filipa P.\u00a0<ap@paradigmhcs.com>
Date: 05/28/2024 10:03 AM
Subject: The Prairies, skilled resident invoice
Attachments: SKM_458e23062916221.pdf
\n
\n
\n
---------- Forwarded message ----------
From: Amber Koudela\u00a0<akoudela@paradigmhcs.com>
Date: 06/29/2023 4:36 PM
Subject: The Prairies, skilled resident invoice
Attachments: SKM_458e23062916221.pdf
\n
\u00a0
\n
\n
\n
\n
From: postmaster@trinityhealthcare.com <postmaster@trinityhealthcare.com>
Sent: Thursday, June 29, 2023 5:22 PM
To: Amber Koudela <AKoudela@paradigmhcs.com>
Subject: Message from KM_458e\n
\u00a0
\n
\n
\n
\n
\n
\n
From: Amber Koudela\u00a0<akoudela@paradigmhcs.com>
Date: 06/29/2023 4:36 PM
Subject: The Prairies, skilled resident invoice
\n
\u00a0
\n
\n
\n
\n
From: postmaster@trinityhealthcare.com <postmaster@trinityhealthcare.com>
Sent: Thursday, June 29, 2023 5:22 PM
To: Amber Koudela <AKoudela@paradigmhcs.com>
Subject: Message from KM_458e\n
\u00a0
\n
\n
\n
\n
This is being resolved in email.
This is being resolved in email.
\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"customfields":[],"user":{"id":53,"brand_id":1,"role":0,"firstname":"Amber","lastname":"Koudela","email":"akoudela@paradigmhcs.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646419002,"updated_at":1646419002,"formatted_name":"Amber Koudela","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","additional_emails":[]},"watching":[],"assigned":[],"channel":{"id":3,"name":"API","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"API"},"status":{"id":7,"name":"Quality Open","colour":"#ff6363","auto_close":0,"order":7,"created_at":1777647425,"updated_at":1779069329,"icon":"Q
","icon_without_tooltip":"Q
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"last_reply":{"id":363347,"ticket_id":219950,"channel_id":3,"user_id":53,"user_name":"Amber Koudela","user_ip_address":null,"by":1,"type":0,"excerpt":"This ticket was automatically copied to QA from SupportPal ticket #6405513. Original ticket ID: 45073 Original subject: The Prairies, skilled resident invoice Original message: ------------------------- From: postmaster@trinityhealthcare.com Sent: ...","text":"This ticket was automatically copied to QA from SupportPal ticket #6405513.\n\nOriginal ticket ID: 45073\nOriginal subject: The Prairies, skilled resident invoice\n\nOriginal message:\n-------------------------\nFrom: postmaster@trinityhealthcare.com \nSent: Thursday, June 29, 2023 5:22 PM\nTo: Amber Koudela \nSubject: Message from KM_458e","purified_text":"This ticket was automatically copied to QA from SupportPal ticket #6405513.\n\nOriginal ticket ID: 45073\nOriginal subject: The Prairies, skilled resident invoice\n\nOriginal message:\n-------------------------\nFrom: postmaster@trinityhealthcare.com \nSent: Thursday, June 29, 2023 5:22 PM\nTo: Amber Koudela \nSubject: Message from KM_458e","is_draft":0,"social_id":null,"extra":[],"created_at":1782093519,"updated_at":1782093519},"tags":[]},"created_id":219950,"created_number":"2410726"}
[2026-06-22 01:58:42] Responding {"http_code":200,"success":true,"message":"QA ticket clone request completed","error":null}
[2026-06-23 06:45:53] Incoming webhook input {"ticket_id":"220116","has_secret":true}
[2026-06-23 06:45:53] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/220116","fields":[]}
[2026-06-23 06:45:53] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":220116,"number":"1674485","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":437268,"status_id":9,"priority_id":1,"sla_plan_id":null,"subject":"[ACC-AP INFO] - Missing May invoice from P4 CLINICAL LLC for Faith Memorial for May","due_time":null,"resolved_time":null,"reopened_time":null,"cc":["LVishneuskay@ParadigmHCS.com"],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1782197153,"last_message_time":1782197153,"last_reply_id":363785,"last_message_id":363785,"last_reply_by":1,"last_message_by":1,"created_at":1782197153,"updated_at":1782197153,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/1674485?token=bd63d376f56234fc9224fd622dbaecfed7654b86","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/220116","token":"bd63d376f56234fc9224fd622dbaecfed7654b86","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781611560,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"customfields":[{"id":108,"field_id":14,"ticket_id":220116,"value":"24","encrypted":0,"created_at":1782197153,"updated_at":1782197153},{"id":109,"field_id":25,"ticket_id":220116,"value":"90","encrypted":0,"created_at":1782197153,"updated_at":1782197153},{"id":110,"field_id":26,"ticket_id":220116,"value":"94","encrypted":0,"created_at":1782197153,"updated_at":1782197153}],"last_reply":{"id":363785,"ticket_id":220116,"channel_id":1,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":"37.155.78.98","by":1,"type":0,"excerpt":"Missing May invoice from P4 CLINICAL LLC for Faith Memorial for May\n\n--------------\nIP Address: 37.155.78.98","text":"Missing May invoice from P4 CLINICAL LLC for Faith Memorial for May
--------------
IP Address: 37.155.78.98","purified_text":"Missing May invoice from P4 CLINICAL LLC for Faith Memorial for May
--------------
IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782197153,"updated_at":1782197153},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":220116,"created_number":"1674485"}
[2026-06-23 06:45:53] Parsed original ticket summary {"ticket_id":220116,"ticket_number":"1674485","subject":"[ACC-AP INFO] - Missing May invoice from P4 CLINICAL LLC for Faith Memorial for May","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":437268,"user_email":"yuliya.m@touchsupport.com"}
[2026-06-23 06:45:53] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=220116","fields":["ticket_id"]}
[2026-06-23 06:45:54] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":363785,"ticket_id":220116,"channel_id":1,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":"37.155.78.98","by":1,"type":0,"excerpt":"Missing May invoice from P4 CLINICAL LLC for Faith Memorial for May\n\n--------------\nIP Address: 37.155.78.98","text":"Missing May invoice from P4 CLINICAL LLC for Faith Memorial for May
--------------
IP Address: 37.155.78.98","purified_text":"Missing May invoice from P4 CLINICAL LLC for Faith Memorial for May
--------------
IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782197153,"updated_at":1782197153,"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781611560,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-06-23 06:45:54] Parsed original messages summary {"message_count":1}
[2026-06-23 06:45:54] Create QA ticket payload summary {"user":437268,"user_email":"yuliya.m@touchsupport.com","department":38,"status":7,"priority":1,"subject":"[QA Copy of #1674485] [ACC-AP INFO] - Missing May invoice from P4 CLINICAL LLC for Faith Memorial for May","text_length":356}
[2026-06-23 06:45:54] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-06-23 06:45:57] SupportPal API response {"http_code":200,"status":"success","message":"Successfully created new ticket!","validation":{"id":220117,"number":"5511370","department_id":38,"department_email_id":8,"brand_id":1,"channel_id":3,"user_id":437268,"status_id":7,"priority_id":1,"sla_plan_id":null,"subject":"[QA Copy of #1674485] [ACC-AP INFO] - Missing May invoice from P4 CLINICAL LLC for Faith Memorial for May","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1782197154,"last_message_time":1782197154,"last_reply_id":363786,"last_message_id":363786,"last_reply_by":1,"last_message_by":1,"created_at":1782197154,"updated_at":1782197154,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/5511370?token=bad109bdb27eb65bf577e547bee276e0e2c27f0a","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/220117","token":"bad109bdb27eb65bf577e547bee276e0e2c27f0a","department":{"id":38,"name":"Quality Assurance","description":"Quality Assurance","order":38,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":2,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667317,"updated_at":1782093645,"operators":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1782111105,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1782111106,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":5}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1775252314,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":7}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":8}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1782111106,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17}},{"id":26,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"U.","email":"ivanu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144017,"updated_at":1782111107,"formatted_name":"Ivan U.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":26}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1782111107,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":166}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111107,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":167}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111108,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":168}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":169}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":170}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1782111109,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":171}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1782111109,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1782111109,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":179}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1782111110,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":182}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1782111110,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":183}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1782111110,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":186}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1782111110,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1782111111,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1782111111,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":190}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1782111111,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":196}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1782111112,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":197}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":198}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1782111112,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":200}},{"id":202,"brand_id":null,"role":1,"firstname":"Doroteja","lastname":"S.","email":"dorotejas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Doroteja S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":202}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":203}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1782111113,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1782111113,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":207}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":211}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781626614,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111115,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":214}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111115,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":215}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111116,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":216}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":219}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":220}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":221}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1782111117,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":224}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":226}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":227}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895710,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":228}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1782111118,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1782111118,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":233}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1782111118,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":234}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":237}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":238}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":239}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1782111120,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":240}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782160449,"created_at":1647609244,"updated_at":1782111120,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":934}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1782111120,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":962}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1782111121,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1070}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1782111122,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1135}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1782111122,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1532}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781195199,"created_at":1648724017,"updated_at":1782111122,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1692}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1782111122,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1737}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1782111123,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1786}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1782111123,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2226}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1782111123,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2508}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1782111124,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3449}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1782111124,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3720}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1782111124,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3819}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1782111125,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":4642}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1782111126,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":6317}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1782111127,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9730}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1782111129,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9922}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1782111130,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":10792}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1782111132,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":11192}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1782111133,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12035}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1782111134,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12581}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1782111134,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13137}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1782111134,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13140}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1782111134,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13141}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782145898,"created_at":1660725795,"updated_at":1782111134,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13394}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1782111135,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13621}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1782111135,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14263}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1782111135,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14264}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1782111136,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16059}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1782111136,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16060}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1782111136,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17854}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1782111136,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":18951}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1782111137,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":20092}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1782111137,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":23856}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1782111138,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":24811}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1782111138,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29398}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1782111139,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29399}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1782111140,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":35583}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781880191,"created_at":1676552030,"updated_at":1782111140,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37392}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1782111141,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37580}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782129343,"created_at":1677491742,"updated_at":1782111141,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":38823}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1782111141,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":39064}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1782111142,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":40010}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1782111142,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43609}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1782111143,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43659}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1782111143,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43661}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1782111143,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":44807}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1782111144,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45606}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1782111144,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45621}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1782111144,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47555}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1782111145,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47889}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1782111145,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47890}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1782111145,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50420}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1782111145,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50988}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782148380,"created_at":1683896403,"updated_at":1782111145,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54122}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782135113,"created_at":1684135695,"updated_at":1782111146,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54318}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1782111146,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":55497}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1782111147,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":57150}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1782111147,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":61223}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1782111148,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":62638}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781871791,"created_at":1687270955,"updated_at":1782111148,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":63371}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1782111149,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64056}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1782111150,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64088}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1782111150,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65694}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1782111150,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65712}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1782111151,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":68282}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781896759,"created_at":1690529205,"updated_at":1782111151,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":73104}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895456,"created_at":1694179368,"updated_at":1782111152,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":84159}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782126451,"created_at":1694763552,"updated_at":1782111152,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":85936}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1782111152,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":86614}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1782111152,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89431}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1782111152,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89649}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1782111153,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":90031}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1782111153,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":91342}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1782111153,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":92300}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1782111153,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93266}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1782111153,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93267}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1782111156,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100312}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1782111157,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100313}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1782111157,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101603}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1782111158,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101766}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1782111158,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101767}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781893847,"created_at":1700656372,"updated_at":1782111158,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101768}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1782111158,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":102101}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1782111158,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":104565}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1782111159,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":110711}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782139472,"created_at":1706516718,"updated_at":1782111159,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":114408}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1782111159,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129776}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1782111160,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129929}},{"id":129930,"brand_id":null,"role":1,"firstname":"David","lastname":"C.","email":"davidc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708427121,"updated_at":1782111161,"formatted_name":"David C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129930}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1782111162,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":130668}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1782111162,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":142567}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1782111162,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":143600}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147658}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147659}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1782111164,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":150625}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781705387,"created_at":1717573275,"updated_at":1782111164,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":152109}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1782111165,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":155823}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1782111165,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":157665}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1782111165,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":158194}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1782111166,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":161452}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163405}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163406}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1782111167,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":165582}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1782111167,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":172528}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1782111168,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":173521}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1782111168,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174479}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1782111170,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174482}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1782111170,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176117}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1782111170,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176131}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1782111170,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":178102}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1782111170,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":180191}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1782111171,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":181433}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782139703,"created_at":1726818141,"updated_at":1782111171,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":185107}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782134418,"created_at":1727707400,"updated_at":1782111172,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187955}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1782111172,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188268}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1782111173,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188269}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1782111173,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188270}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1782111173,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188271}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1782111173,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":189601}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1782111174,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":191897}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1782111174,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199014}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1782111174,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199349}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1782111176,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205911}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1782111176,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205958}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1782111176,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206343}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1782111177,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206781}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1782111177,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":209547}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1782111177,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212260}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1782111177,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213204}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1782111177,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213237}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1782111177,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229256}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1782111179,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":245881}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782113674,"created_at":1743676587,"updated_at":1782111179,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":252845}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1782111179,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":253945}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1782111179,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":265192}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156042,"created_at":1753108716,"updated_at":1782111179,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":294102}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781535690,"created_at":1753365389,"updated_at":1782111180,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":295579}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1782111180,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":300549}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1782111180,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310518}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1782111180,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310811}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782150314,"created_at":1757321593,"updated_at":1782111181,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":313221}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782155896,"created_at":1757936429,"updated_at":1782111181,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":315362}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1782111181,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":324335}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1782111182,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":325964}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1782111182,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":327774}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1782111182,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":328615}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1782111183,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348001}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1782111183,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348024}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1782111183,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":350651}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1782111185,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":361460}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1782111188,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":373492}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1782111188,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":377589}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1782111188,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":390465}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156648,"created_at":1773824025,"updated_at":1782111188,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":394583}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782151217,"created_at":1774004046,"updated_at":1782111188,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":395945}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782152976,"created_at":1774358224,"updated_at":1782111188,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":397140}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1782111188,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":402185}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1782111188,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412590}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782157491,"created_at":1777031419,"updated_at":1782111189,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412618}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1782111189,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":415434}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1782111191,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":416131}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779261907,"created_at":1778666928,"updated_at":1782111191,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421091}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781524425,"created_at":1778666929,"updated_at":1782111191,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421092}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1782111192,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421459}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1782111194,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422256}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1782111194,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422257}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782194836,"created_at":1778840642,"updated_at":1782111195,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422260}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1782111195,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":425558}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1782111195,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426383}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1782111197,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426384}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1782111197,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439111}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1782111198,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439112}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1782111198,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439115}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1782111198,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439116}}],"groups":[{"id":1,"name":"System Administrators","description":"Default group for administrators, always has all permissions.","colour":"#777777","administrator":1,"created_at":1631891524,"updated_at":1631891524,"pivot":{"department_id":38,"group_id":1},"users":[{"id":1,"brand_id":null,"role":1,"firstname":"Eric","lastname":"Martin","email":"eric.m@touchsupport.com","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1653576780,"created_at":1631891602,"updated_at":1755875229,"formatted_name":"Eric Martin","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1},"departmentsubscriptions":[],"opsettings":{"id":1,"user_id":1,"session_id":null,"template":"0","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"1","take_ownership":"1","pause_duetime":"1","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1631891602,"updated_at":1646677130}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782182308,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":9}}]},{"id":2,"name":"TS Support Staff","description":"TS Agents","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416054,"pivot":{"department_id":38,"group_id":2},"users":[{"id":11291,"brand_id":null,"role":1,"firstname":"Margareta","lastname":"Kolaric","email":"margareta.k@touchsupport.com","email_verified":1,"active":0,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1659985227,"created_at":1658299730,"updated_at":1660038707,"formatted_name":"Margareta Kolaric","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11291}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1782111106,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12},"departmentsubscriptions":[],"opsettings":{"id":12,"user_id":12,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144013,"updated_at":1782111106}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14},"departmentsubscriptions":[],"opsettings":{"id":14,"user_id":14,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1782111107}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17},"departmentsubscriptions":[],"opsettings":{"id":17,"user_id":17,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1782111107}},{"id":26,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"U.","email":"ivanu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144017,"updated_at":1782111107,"formatted_name":"Ivan U.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":26},"departmentsubscriptions":[],"opsettings":{"id":26,"user_id":26,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144017,"updated_at":1782111107}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1782111107,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":166},"departmentsubscriptions":[],"opsettings":{"id":39,"user_id":166,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677519,"updated_at":1782111107}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111107,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":167},"departmentsubscriptions":[],"opsettings":{"id":40,"user_id":167,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1782111107}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111108,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":168},"departmentsubscriptions":[],"opsettings":{"id":41,"user_id":168,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1782111108}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":169},"departmentsubscriptions":[],"opsettings":{"id":42,"user_id":169,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1782111108}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":170},"departmentsubscriptions":[],"opsettings":{"id":43,"user_id":170,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1782111108}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1782111109,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":171},"departmentsubscriptions":[],"opsettings":{"id":44,"user_id":171,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677522,"updated_at":1782111109}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1782111109,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176},"departmentsubscriptions":[],"opsettings":{"id":49,"user_id":176,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677525,"updated_at":1782111109}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1782111109,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":179},"departmentsubscriptions":[],"opsettings":{"id":52,"user_id":179,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677526,"updated_at":1782111109}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1782111110,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":182},"departmentsubscriptions":[],"opsettings":{"id":55,"user_id":182,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677528,"updated_at":1782111110}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1782111110,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":183},"departmentsubscriptions":[],"opsettings":{"id":56,"user_id":183,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677529,"updated_at":1782111110}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1782111110,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":186},"departmentsubscriptions":[],"opsettings":{"id":59,"user_id":186,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677530,"updated_at":1782111110}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1782111110,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187},"departmentsubscriptions":[],"opsettings":{"id":60,"user_id":187,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677531,"updated_at":1782111110}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1782111111,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188},"departmentsubscriptions":[],"opsettings":{"id":61,"user_id":188,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677532,"updated_at":1782111111}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1782111111,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":190},"departmentsubscriptions":[],"opsettings":{"id":63,"user_id":190,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677533,"updated_at":1782111111}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1782111111,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":196},"departmentsubscriptions":[],"opsettings":{"id":69,"user_id":196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677536,"updated_at":1782111111}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1782111112,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":197},"departmentsubscriptions":[],"opsettings":{"id":70,"user_id":197,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677537,"updated_at":1782111112}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":198},"departmentsubscriptions":[],"opsettings":{"id":71,"user_id":198,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1782111112}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199},"departmentsubscriptions":[],"opsettings":{"id":72,"user_id":199,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1782111112}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1782111112,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":200},"departmentsubscriptions":[],"opsettings":{"id":73,"user_id":200,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677539,"updated_at":1782111112}},{"id":202,"brand_id":null,"role":1,"firstname":"Doroteja","lastname":"S.","email":"dorotejas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Doroteja S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":202},"departmentsubscriptions":[],"opsettings":{"id":75,"user_id":202,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1782111113}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":203},"departmentsubscriptions":[],"opsettings":{"id":76,"user_id":203,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1782111113}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1782111113,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205},"departmentsubscriptions":[],"opsettings":{"id":78,"user_id":205,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677541,"updated_at":1782111113}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1782111113,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":207},"departmentsubscriptions":[],"opsettings":{"id":80,"user_id":207,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677542,"updated_at":1782111113}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":211},"departmentsubscriptions":[],"opsettings":{"id":84,"user_id":211,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111114}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":212},"departmentsubscriptions":[],"opsettings":{"id":85,"user_id":212,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111114}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781626614,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213},"departmentsubscriptions":[],"opsettings":{"id":86,"user_id":213,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111114}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111115,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":214},"departmentsubscriptions":[],"opsettings":{"id":87,"user_id":214,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111115}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111115,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":215},"departmentsubscriptions":[],"opsettings":{"id":88,"user_id":215,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1782111115}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111116,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":216},"departmentsubscriptions":[],"opsettings":{"id":89,"user_id":216,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1782111116}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":219},"departmentsubscriptions":[],"opsettings":{"id":92,"user_id":219,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1782111116}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":220},"departmentsubscriptions":[],"opsettings":{"id":93,"user_id":220,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1782111116}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":221},"departmentsubscriptions":[],"opsettings":{"id":94,"user_id":221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1782111116}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1782111117,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":224},"departmentsubscriptions":[],"opsettings":{"id":97,"user_id":224,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677546,"updated_at":1782111117}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":226},"departmentsubscriptions":[],"opsettings":{"id":99,"user_id":226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111117}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":227},"departmentsubscriptions":[],"opsettings":{"id":100,"user_id":227,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111117}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895710,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":228},"departmentsubscriptions":[],"opsettings":{"id":101,"user_id":228,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111117}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1782111118,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229},"departmentsubscriptions":[],"opsettings":{"id":102,"user_id":229,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111118}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1782111118,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":233},"departmentsubscriptions":[],"opsettings":{"id":106,"user_id":233,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677548,"updated_at":1782111118}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1782111118,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":234},"departmentsubscriptions":[],"opsettings":{"id":107,"user_id":234,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677549,"updated_at":1782111118}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":237},"departmentsubscriptions":[],"opsettings":{"id":110,"user_id":237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111119}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":238},"departmentsubscriptions":[],"opsettings":{"id":111,"user_id":238,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111119}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":239},"departmentsubscriptions":[],"opsettings":{"id":112,"user_id":239,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111119}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1782111120,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":240},"departmentsubscriptions":[],"opsettings":{"id":113,"user_id":240,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111120}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1782111120,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":962},"departmentsubscriptions":[],"opsettings":{"id":123,"user_id":962,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647841009,"updated_at":1782111120}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1782111121,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1070},"departmentsubscriptions":[],"opsettings":{"id":124,"user_id":1070,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648037192,"updated_at":1782111121}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1782111122,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1135},"departmentsubscriptions":[],"opsettings":{"id":126,"user_id":1135,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648115622,"updated_at":1782111122}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1782111122,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1532},"departmentsubscriptions":[],"opsettings":{"id":131,"user_id":1532,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648644758,"updated_at":1782111122}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1782111123,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1786},"departmentsubscriptions":[],"opsettings":{"id":137,"user_id":1786,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648818067,"updated_at":1782111123}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1782111123,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2226},"departmentsubscriptions":[],"opsettings":{"id":138,"user_id":2226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649231755,"updated_at":1782111123}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1782111123,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2508},"departmentsubscriptions":[],"opsettings":{"id":139,"user_id":2508,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649415182,"updated_at":1782111123}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1782111124,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3449},"departmentsubscriptions":[],"opsettings":{"id":140,"user_id":3449,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649924213,"updated_at":1782111124}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1782111124,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3720},"departmentsubscriptions":[],"opsettings":{"id":141,"user_id":3720,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650388098,"updated_at":1782111124}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1782111124,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3819},"departmentsubscriptions":[],"opsettings":{"id":142,"user_id":3819,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650529948,"updated_at":1782111124}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1782111125,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":4642},"departmentsubscriptions":[],"opsettings":{"id":148,"user_id":4642,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1651238452,"updated_at":1782111125}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1782111126,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":6317},"departmentsubscriptions":[],"opsettings":{"id":152,"user_id":6317,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1653076275,"updated_at":1782111126}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1782111127,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9730},"departmentsubscriptions":[],"opsettings":{"id":157,"user_id":9730,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656593780,"updated_at":1782111127}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1782111129,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9922},"departmentsubscriptions":[],"opsettings":{"id":158,"user_id":9922,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656682872,"updated_at":1782111129}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1782111130,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":10792},"departmentsubscriptions":[],"opsettings":{"id":162,"user_id":10792,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1657610986,"updated_at":1782111130}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1782111132,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11192},"departmentsubscriptions":[],"opsettings":{"id":164,"user_id":11192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1658215011,"updated_at":1782111132}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1782111133,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12035},"departmentsubscriptions":[],"opsettings":{"id":167,"user_id":12035,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659196776,"updated_at":1782111133}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1782111134,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12581},"departmentsubscriptions":[],"opsettings":{"id":170,"user_id":12581,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659958008,"updated_at":1782111134}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1782111134,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13137},"departmentsubscriptions":[],"opsettings":{"id":174,"user_id":13137,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660547474,"updated_at":1782111134}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1782111134,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13140},"departmentsubscriptions":[],"opsettings":{"id":177,"user_id":13140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660559835,"updated_at":1782111134}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1782111134,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13141},"departmentsubscriptions":[],"opsettings":{"id":178,"user_id":13141,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660560866,"updated_at":1782111134}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782145898,"created_at":1660725795,"updated_at":1782111134,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13394},"departmentsubscriptions":[],"opsettings":{"id":179,"user_id":13394,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660725795,"updated_at":1782111134}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1782111135,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13621},"departmentsubscriptions":[],"opsettings":{"id":180,"user_id":13621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661157885,"updated_at":1782111135}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1782111135,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14263},"departmentsubscriptions":[],"opsettings":{"id":184,"user_id":14263,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757736,"updated_at":1782111135}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1782111135,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14264},"departmentsubscriptions":[],"opsettings":{"id":185,"user_id":14264,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757998,"updated_at":1782111135}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1782111136,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16059},"departmentsubscriptions":[],"opsettings":{"id":189,"user_id":16059,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318144,"updated_at":1782111136}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1782111136,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16060},"departmentsubscriptions":[],"opsettings":{"id":190,"user_id":16060,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318616,"updated_at":1782111136}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1782111136,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17854},"departmentsubscriptions":[],"opsettings":{"id":196,"user_id":17854,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665143930,"updated_at":1782111136}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1782111136,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":18951},"departmentsubscriptions":[],"opsettings":{"id":198,"user_id":18951,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665765378,"updated_at":1782111136}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1782111137,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":20092},"departmentsubscriptions":[],"opsettings":{"id":202,"user_id":20092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1666699873,"updated_at":1782111137}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1782111137,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":23856},"departmentsubscriptions":[],"opsettings":{"id":213,"user_id":23856,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669026228,"updated_at":1782111137}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1782111138,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":24811},"departmentsubscriptions":[],"opsettings":{"id":218,"user_id":24811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669817686,"updated_at":1782111138}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1782111138,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29398},"departmentsubscriptions":[],"opsettings":{"id":230,"user_id":29398,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672645809,"updated_at":1782111138}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1782111139,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29399},"departmentsubscriptions":[],"opsettings":{"id":231,"user_id":29399,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672646800,"updated_at":1782111139}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1782111140,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":35583},"departmentsubscriptions":[],"opsettings":{"id":243,"user_id":35583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1675667013,"updated_at":1782111140}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781880191,"created_at":1676552030,"updated_at":1782111140,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37392},"departmentsubscriptions":[],"opsettings":{"id":250,"user_id":37392,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676552030,"updated_at":1782111140}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1782111141,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37580},"departmentsubscriptions":[],"opsettings":{"id":252,"user_id":37580,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676622099,"updated_at":1782111141}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782129343,"created_at":1677491742,"updated_at":1782111141,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":38823},"departmentsubscriptions":[],"opsettings":{"id":254,"user_id":38823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677491742,"updated_at":1782111141}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1782111141,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":39064},"departmentsubscriptions":[],"opsettings":{"id":255,"user_id":39064,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677572540,"updated_at":1782111141}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1782111142,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":40010},"departmentsubscriptions":[],"opsettings":{"id":261,"user_id":40010,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1678082291,"updated_at":1782111142}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1782111142,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43609},"departmentsubscriptions":[],"opsettings":{"id":264,"user_id":43609,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679470161,"updated_at":1782111142}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1782111143,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43659},"departmentsubscriptions":[],"opsettings":{"id":265,"user_id":43659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679480588,"updated_at":1782111143}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1782111143,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43661},"departmentsubscriptions":[],"opsettings":{"id":266,"user_id":43661,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679485129,"updated_at":1782111143}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1782111143,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":44807},"departmentsubscriptions":[],"opsettings":{"id":268,"user_id":44807,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679988944,"updated_at":1782111143}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1782111144,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45606},"departmentsubscriptions":[],"opsettings":{"id":270,"user_id":45606,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680250214,"updated_at":1782111144}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1782111144,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45621},"departmentsubscriptions":[],"opsettings":{"id":272,"user_id":45621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680262558,"updated_at":1782111144}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1782111144,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47555},"departmentsubscriptions":[],"opsettings":{"id":279,"user_id":47555,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681204018,"updated_at":1782111144}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1782111145,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47889},"departmentsubscriptions":[],"opsettings":{"id":280,"user_id":47889,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681285737,"updated_at":1782111145}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1782111145,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47890},"departmentsubscriptions":[],"opsettings":{"id":281,"user_id":47890,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681287575,"updated_at":1782111145}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1782111145,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50420},"departmentsubscriptions":[],"opsettings":{"id":284,"user_id":50420,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682502421,"updated_at":1782111145}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1782111145,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50988},"departmentsubscriptions":[],"opsettings":{"id":286,"user_id":50988,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682679278,"updated_at":1782111145}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782148380,"created_at":1683896403,"updated_at":1782111145,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54122},"departmentsubscriptions":[],"opsettings":{"id":295,"user_id":54122,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1683896403,"updated_at":1782111145}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782135113,"created_at":1684135695,"updated_at":1782111146,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54318},"departmentsubscriptions":[],"opsettings":{"id":299,"user_id":54318,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684135695,"updated_at":1782111146}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1782111146,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":55497},"departmentsubscriptions":[],"opsettings":{"id":305,"user_id":55497,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684738981,"updated_at":1782111146}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1782111147,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":57150},"departmentsubscriptions":[],"opsettings":{"id":307,"user_id":57150,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1685520309,"updated_at":1782111147}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1782111147,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":61223},"departmentsubscriptions":[],"opsettings":{"id":311,"user_id":61223,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686551124,"updated_at":1782111147}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1782111148,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":62638},"departmentsubscriptions":[],"opsettings":{"id":313,"user_id":62638,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686903862,"updated_at":1782111148}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781871791,"created_at":1687270955,"updated_at":1782111148,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":63371},"departmentsubscriptions":[],"opsettings":{"id":316,"user_id":63371,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687270955,"updated_at":1782111148}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1782111149,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64056},"departmentsubscriptions":[],"opsettings":{"id":317,"user_id":64056,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532468,"updated_at":1782111149}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1782111150,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64088},"departmentsubscriptions":[],"opsettings":{"id":318,"user_id":64088,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532874,"updated_at":1782111150}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1782111150,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65694},"departmentsubscriptions":[],"opsettings":{"id":319,"user_id":65694,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688144997,"updated_at":1782111150}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1782111150,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65712},"departmentsubscriptions":[],"opsettings":{"id":321,"user_id":65712,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688145341,"updated_at":1782111150}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1782111151,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":68282},"departmentsubscriptions":[],"opsettings":{"id":329,"user_id":68282,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1689087107,"updated_at":1782111151}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781896759,"created_at":1690529205,"updated_at":1782111151,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":73104},"departmentsubscriptions":[],"opsettings":{"id":340,"user_id":73104,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1690529205,"updated_at":1782111151}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895456,"created_at":1694179368,"updated_at":1782111152,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":84159},"departmentsubscriptions":[],"opsettings":{"id":351,"user_id":84159,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694179368,"updated_at":1782111152}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782126451,"created_at":1694763552,"updated_at":1782111152,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":85936},"departmentsubscriptions":[],"opsettings":{"id":354,"user_id":85936,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694763552,"updated_at":1782111152}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1782111152,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":86614},"departmentsubscriptions":[],"opsettings":{"id":355,"user_id":86614,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695104414,"updated_at":1782111152}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1782111152,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89431},"departmentsubscriptions":[],"opsettings":{"id":357,"user_id":89431,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695974359,"updated_at":1782111152}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1782111152,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89649},"departmentsubscriptions":[],"opsettings":{"id":360,"user_id":89649,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695996021,"updated_at":1782111152}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1782111153,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":90031},"departmentsubscriptions":[],"opsettings":{"id":361,"user_id":90031,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696232852,"updated_at":1782111153}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1782111153,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":91342},"departmentsubscriptions":[],"opsettings":{"id":364,"user_id":91342,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696580015,"updated_at":1782111153}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1782111153,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":92300},"departmentsubscriptions":[],"opsettings":{"id":365,"user_id":92300,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696939254,"updated_at":1782111153}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1782111153,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93266},"departmentsubscriptions":[],"opsettings":{"id":366,"user_id":93266,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697187476,"updated_at":1782111153}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1782111153,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93267},"departmentsubscriptions":[],"opsettings":{"id":367,"user_id":93267,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697189887,"updated_at":1782111153}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1782111156,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100312},"departmentsubscriptions":[],"opsettings":{"id":375,"user_id":100312,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699958632,"updated_at":1782111156}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1782111157,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100313},"departmentsubscriptions":[],"opsettings":{"id":376,"user_id":100313,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699959005,"updated_at":1782111157}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1782111157,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101603},"departmentsubscriptions":[],"opsettings":{"id":379,"user_id":101603,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700560053,"updated_at":1782111157}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1782111158,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101766},"departmentsubscriptions":[],"opsettings":{"id":381,"user_id":101766,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656370,"updated_at":1782111158}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1782111158,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101767},"departmentsubscriptions":[],"opsettings":{"id":382,"user_id":101767,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656371,"updated_at":1782111158}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781893847,"created_at":1700656372,"updated_at":1782111158,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101768},"departmentsubscriptions":[],"opsettings":{"id":383,"user_id":101768,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656372,"updated_at":1782111158}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1782111158,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":102101},"departmentsubscriptions":[],"opsettings":{"id":384,"user_id":102101,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700678235,"updated_at":1782111158}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1782111158,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":104565},"departmentsubscriptions":[],"opsettings":{"id":391,"user_id":104565,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1701853526,"updated_at":1782111158}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1782111159,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":110711},"departmentsubscriptions":[],"opsettings":{"id":402,"user_id":110711,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1704798305,"updated_at":1782111159}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782139472,"created_at":1706516718,"updated_at":1782111159,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":114408},"departmentsubscriptions":[],"opsettings":{"id":410,"user_id":114408,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1706516718,"updated_at":1782111159}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1782111159,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129776},"departmentsubscriptions":[],"opsettings":{"id":417,"user_id":129776,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708331300,"updated_at":1782111159}},{"id":129930,"brand_id":null,"role":1,"firstname":"David","lastname":"C.","email":"davidc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708427121,"updated_at":1782111161,"formatted_name":"David C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129930},"departmentsubscriptions":[],"opsettings":{"id":419,"user_id":129930,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708427121,"updated_at":1782111161}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1782111162,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":130668},"departmentsubscriptions":[],"opsettings":{"id":421,"user_id":130668,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708684636,"updated_at":1782111162}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1782111162,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":142567},"departmentsubscriptions":[],"opsettings":{"id":443,"user_id":142567,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1713860284,"updated_at":1782111162}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1782111162,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":143600},"departmentsubscriptions":[],"opsettings":{"id":447,"user_id":143600,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1714475594,"updated_at":1782111162}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":147659},"departmentsubscriptions":[],"opsettings":{"id":457,"user_id":147659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1782111163}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1782111164,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":150625},"departmentsubscriptions":[],"opsettings":{"id":466,"user_id":150625,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717159265,"updated_at":1782111164}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781705387,"created_at":1717573275,"updated_at":1782111164,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":152109},"departmentsubscriptions":[],"opsettings":{"id":467,"user_id":152109,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717573275,"updated_at":1782111164}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1782111165,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":155823},"departmentsubscriptions":[],"opsettings":{"id":469,"user_id":155823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1718369948,"updated_at":1782111165}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1782111165,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":157665},"departmentsubscriptions":[],"opsettings":{"id":472,"user_id":157665,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719225931,"updated_at":1782111165}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1782111165,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":158194},"departmentsubscriptions":[],"opsettings":{"id":474,"user_id":158194,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719342230,"updated_at":1782111165}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1782111166,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":161452},"departmentsubscriptions":[],"opsettings":{"id":479,"user_id":161452,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720165720,"updated_at":1782111166}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163405},"departmentsubscriptions":[],"opsettings":{"id":485,"user_id":163405,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1782111167}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163406},"departmentsubscriptions":[],"opsettings":{"id":486,"user_id":163406,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1782111167}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1782111167,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":165582},"departmentsubscriptions":[],"opsettings":{"id":490,"user_id":165582,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1721387791,"updated_at":1782111167}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1782111167,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":172528},"departmentsubscriptions":[],"opsettings":{"id":492,"user_id":172528,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723206420,"updated_at":1782111167}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1782111168,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":173521},"departmentsubscriptions":[],"opsettings":{"id":494,"user_id":173521,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723626877,"updated_at":1782111168}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1782111168,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174479},"departmentsubscriptions":[],"opsettings":{"id":495,"user_id":174479,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060421,"updated_at":1782111168}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1782111170,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174482},"departmentsubscriptions":[],"opsettings":{"id":498,"user_id":174482,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060937,"updated_at":1782111170}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1782111170,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176117},"departmentsubscriptions":[],"opsettings":{"id":501,"user_id":176117,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724410137,"updated_at":1782111170}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1782111170,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176131},"departmentsubscriptions":[],"opsettings":{"id":503,"user_id":176131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724417290,"updated_at":1782111170}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1782111170,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":178102},"departmentsubscriptions":[],"opsettings":{"id":506,"user_id":178102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725003698,"updated_at":1782111170}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1782111170,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":180191},"departmentsubscriptions":[],"opsettings":{"id":510,"user_id":180191,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725608179,"updated_at":1782111170}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1782111171,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":181433},"departmentsubscriptions":[],"opsettings":{"id":512,"user_id":181433,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725975355,"updated_at":1782111171}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782139703,"created_at":1726818141,"updated_at":1782111171,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":185107},"departmentsubscriptions":[],"opsettings":{"id":517,"user_id":185107,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1726818141,"updated_at":1782111171}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782134418,"created_at":1727707400,"updated_at":1782111172,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187955},"departmentsubscriptions":[],"opsettings":{"id":521,"user_id":187955,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727707400,"updated_at":1782111172}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1782111172,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188268},"departmentsubscriptions":[],"opsettings":{"id":523,"user_id":188268,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727768525,"updated_at":1782111172}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1782111173,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188269},"departmentsubscriptions":[],"opsettings":{"id":524,"user_id":188269,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727771176,"updated_at":1782111173}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1782111173,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188270},"departmentsubscriptions":[],"opsettings":{"id":525,"user_id":188270,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772061,"updated_at":1782111173}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1782111173,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188271},"departmentsubscriptions":[],"opsettings":{"id":526,"user_id":188271,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772908,"updated_at":1782111173}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1782111173,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":189601},"departmentsubscriptions":[],"opsettings":{"id":528,"user_id":189601,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728042992,"updated_at":1782111173}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1782111174,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":191897},"departmentsubscriptions":[],"opsettings":{"id":530,"user_id":191897,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728909865,"updated_at":1782111174}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1782111174,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199014},"departmentsubscriptions":[],"opsettings":{"id":531,"user_id":199014,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729236676,"updated_at":1782111174}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1782111174,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199349},"departmentsubscriptions":[],"opsettings":{"id":532,"user_id":199349,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729495778,"updated_at":1782111174}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1782111176,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205911},"departmentsubscriptions":[],"opsettings":{"id":536,"user_id":205911,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731330645,"updated_at":1782111176}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1782111176,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205958},"departmentsubscriptions":[],"opsettings":{"id":538,"user_id":205958,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731335296,"updated_at":1782111176}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1782111176,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206343},"departmentsubscriptions":[],"opsettings":{"id":539,"user_id":206343,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731419853,"updated_at":1782111176}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1782111177,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206781},"departmentsubscriptions":[],"opsettings":{"id":540,"user_id":206781,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731489969,"updated_at":1782111177}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1782111177,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":209547},"departmentsubscriptions":[],"opsettings":{"id":543,"user_id":209547,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1732280917,"updated_at":1782111177}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1782111177,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213204},"departmentsubscriptions":[],"opsettings":{"id":546,"user_id":213204,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733482357,"updated_at":1782111177}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1782111177,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213237},"departmentsubscriptions":[],"opsettings":{"id":547,"user_id":213237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733490034,"updated_at":1782111177}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1782111177,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229256},"departmentsubscriptions":[],"opsettings":{"id":549,"user_id":229256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1738325589,"updated_at":1782111177}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1782111179,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":245881},"departmentsubscriptions":[],"opsettings":{"id":556,"user_id":245881,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1742201232,"updated_at":1782111179}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1782111179,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":253945},"departmentsubscriptions":[],"opsettings":{"id":560,"user_id":253945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1744012545,"updated_at":1782111179}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1782111179,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":265192},"departmentsubscriptions":[],"opsettings":{"id":562,"user_id":265192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1746538563,"updated_at":1782111179}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156042,"created_at":1753108716,"updated_at":1782111179,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":294102},"departmentsubscriptions":[],"opsettings":{"id":565,"user_id":294102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1753108716,"updated_at":1782111179}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1782111180,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310518},"departmentsubscriptions":[],"opsettings":{"id":569,"user_id":310518,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756820653,"updated_at":1782111180}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1782111180,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310811},"departmentsubscriptions":[],"opsettings":{"id":570,"user_id":310811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756886835,"updated_at":1782111180}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782150314,"created_at":1757321593,"updated_at":1782111181,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":313221},"departmentsubscriptions":[],"opsettings":{"id":571,"user_id":313221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1757321593,"updated_at":1782111181}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782155896,"created_at":1757936429,"updated_at":1782111181,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":315362},"departmentsubscriptions":[],"opsettings":{"id":620,"user_id":315362,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":0,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778667441,"updated_at":1782111181}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1782111181,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":324335},"departmentsubscriptions":[],"opsettings":{"id":574,"user_id":324335,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759734000,"updated_at":1782111181}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1782111182,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":325964},"departmentsubscriptions":[],"opsettings":{"id":576,"user_id":325964,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759906412,"updated_at":1782111182}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1782111182,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":327774},"departmentsubscriptions":[],"opsettings":{"id":577,"user_id":327774,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760341688,"updated_at":1782111182}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1782111182,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":328615},"departmentsubscriptions":[],"opsettings":{"id":578,"user_id":328615,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760515834,"updated_at":1782111182}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1782111183,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348001},"departmentsubscriptions":[],"opsettings":{"id":586,"user_id":348001,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764319891,"updated_at":1782111183}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1782111183,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348024},"departmentsubscriptions":[],"opsettings":{"id":587,"user_id":348024,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764327473,"updated_at":1782111183}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1782111183,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":350651},"departmentsubscriptions":[],"opsettings":{"id":589,"user_id":350651,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764852139,"updated_at":1782111183}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1782111185,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":361460},"departmentsubscriptions":[],"opsettings":{"id":592,"user_id":361460,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1767360582,"updated_at":1782111185}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1782111188,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":373492},"departmentsubscriptions":[],"opsettings":{"id":598,"user_id":373492,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1769617210,"updated_at":1782111188}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1782111188,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":377589},"departmentsubscriptions":[],"opsettings":{"id":599,"user_id":377589,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1770376135,"updated_at":1782111188}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1782111188,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":390465},"departmentsubscriptions":[],"opsettings":{"id":604,"user_id":390465,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773056340,"updated_at":1782111188}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156648,"created_at":1773824025,"updated_at":1782111188,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":394583},"departmentsubscriptions":[],"opsettings":{"id":605,"user_id":394583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773824025,"updated_at":1782111188}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782151217,"created_at":1774004046,"updated_at":1782111188,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":395945},"departmentsubscriptions":[],"opsettings":{"id":606,"user_id":395945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774004046,"updated_at":1782111188}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782152976,"created_at":1774358224,"updated_at":1782111188,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":397140},"departmentsubscriptions":[],"opsettings":{"id":608,"user_id":397140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774358224,"updated_at":1782111188}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1782111188,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":402185},"departmentsubscriptions":[],"opsettings":{"id":609,"user_id":402185,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1775132104,"updated_at":1782111188}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1782111188,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412590},"departmentsubscriptions":[],"opsettings":{"id":614,"user_id":412590,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777022210,"updated_at":1782111188}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782157491,"created_at":1777031419,"updated_at":1782111189,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412618},"departmentsubscriptions":[],"opsettings":{"id":615,"user_id":412618,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777031419,"updated_at":1782111189}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1782111189,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":415434},"departmentsubscriptions":[],"opsettings":{"id":616,"user_id":415434,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777621332,"updated_at":1782111189}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1782111191,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":416131},"departmentsubscriptions":[],"opsettings":{"id":617,"user_id":416131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777894436,"updated_at":1782111191}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1782111192,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":421459},"departmentsubscriptions":[],"opsettings":{"id":621,"user_id":421459,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778695608,"updated_at":1782111192}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1782111194,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422256},"departmentsubscriptions":[],"opsettings":{"id":622,"user_id":422256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778833304,"updated_at":1782111194}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1782111194,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422257},"departmentsubscriptions":[],"opsettings":{"id":623,"user_id":422257,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778834103,"updated_at":1782111194}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782194836,"created_at":1778840642,"updated_at":1782111195,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422260},"departmentsubscriptions":[],"opsettings":{"id":625,"user_id":422260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778840642,"updated_at":1782111195}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1782111195,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":425558},"departmentsubscriptions":[],"opsettings":{"id":627,"user_id":425558,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779458914,"updated_at":1782111195}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1782111195,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426383},"departmentsubscriptions":[],"opsettings":{"id":628,"user_id":426383,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773113,"updated_at":1782111195}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1782111197,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426384},"departmentsubscriptions":[],"opsettings":{"id":629,"user_id":426384,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773280,"updated_at":1782111197}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1782111197,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439111},"departmentsubscriptions":[],"opsettings":{"id":631,"user_id":439111,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781855110,"updated_at":1782111197}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1782111198,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439112},"departmentsubscriptions":[],"opsettings":{"id":632,"user_id":439112,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781856605,"updated_at":1782111198}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1782111198,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439115},"departmentsubscriptions":[],"opsettings":{"id":633,"user_id":439115,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781862241,"updated_at":1782111198}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1782111198,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439116},"departmentsubscriptions":[],"opsettings":{"id":634,"user_id":439116,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781863349,"updated_at":1782111198}}]},{"id":3,"name":"TS Support Administrator","description":"TS Admins","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416048,"pivot":{"department_id":38,"group_id":3},"users":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1782111105,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":3},"departmentsubscriptions":[],"opsettings":{"id":3,"user_id":3,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1632246825,"updated_at":1782111105}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1782111106,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":5},"departmentsubscriptions":[],"opsettings":{"id":5,"user_id":5,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144011,"updated_at":1782111106}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1775252314,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":7},"departmentsubscriptions":[],"opsettings":{"id":7,"user_id":7,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1782111106}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":8},"departmentsubscriptions":[],"opsettings":{"id":8,"user_id":8,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1782111106}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782182308,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":9},"departmentsubscriptions":[],"opsettings":{"id":9,"user_id":9,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":100,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.6.1","shortcuts_enabled":"0","created_at":1645144012,"updated_at":1782111106}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782160449,"created_at":1647609244,"updated_at":1782111120,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":934},"departmentsubscriptions":[],"opsettings":{"id":121,"user_id":934,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647609244,"updated_at":1782111120}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781195199,"created_at":1648724017,"updated_at":1782111122,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1692},"departmentsubscriptions":[],"opsettings":{"id":134,"user_id":1692,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648724017,"updated_at":1782111122}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1782111122,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1737},"departmentsubscriptions":[],"opsettings":{"id":135,"user_id":1737,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648747845,"updated_at":1782111122}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1782111160,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":129929},"departmentsubscriptions":[],"opsettings":{"id":418,"user_id":129929,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708426026,"updated_at":1782111160}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":147658},"departmentsubscriptions":[],"opsettings":{"id":456,"user_id":147658,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1782111163}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1782111177,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":212260},"departmentsubscriptions":[],"opsettings":{"id":545,"user_id":212260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733320600,"updated_at":1782111177}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782113674,"created_at":1743676587,"updated_at":1782111179,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":252845},"departmentsubscriptions":[],"opsettings":{"id":559,"user_id":252845,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1743676587,"updated_at":1782111179}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781535690,"created_at":1753365389,"updated_at":1782111180,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":295579},"departmentsubscriptions":[],"opsettings":{"id":566,"user_id":295579,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.7.3","shortcuts_enabled":"0","created_at":1753365389,"updated_at":1782111180}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1782111180,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":300549},"departmentsubscriptions":[],"opsettings":{"id":567,"user_id":300549,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1754586039,"updated_at":1782111180}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779261907,"created_at":1778666928,"updated_at":1782111191,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421091},"departmentsubscriptions":[],"opsettings":{"id":618,"user_id":421091,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666928,"updated_at":1782111191}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781524425,"created_at":1778666929,"updated_at":1782111191,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421092},"departmentsubscriptions":[],"opsettings":{"id":619,"user_id":421092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666929,"updated_at":1782111191}}]}]},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"customfields":[],"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781611560,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","additional_emails":[]},"watching":[],"assigned":[],"channel":{"id":3,"name":"API","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"API"},"status":{"id":7,"name":"Quality Open","colour":"#ff6363","auto_close":0,"order":7,"created_at":1777647425,"updated_at":1779069329,"icon":"Q
","icon_without_tooltip":"Q
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"last_reply":{"id":363786,"ticket_id":220117,"channel_id":3,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":null,"by":1,"type":0,"excerpt":"This ticket was automatically copied to QA from SupportPal ticket #1674485. Original ticket ID: 220116 Original subject: [ACC-AP INFO] - Missing May invoice from P4 CLINICAL LLC for Faith Memorial for May Original message: ...","text":"This ticket was automatically copied to QA from SupportPal ticket #1674485.\n\nOriginal ticket ID: 220116\nOriginal subject: [ACC-AP INFO] - Missing May invoice from P4 CLINICAL LLC for Faith Memorial for May\n\nOriginal message:\n-------------------------\nMissing May invoice from P4 CLINICAL LLC for Faith Memorial for May--------------IP Address: 37.155.78.98","purified_text":"This ticket was automatically copied to QA from SupportPal ticket #1674485.\n\nOriginal ticket ID: 220116\nOriginal subject: [ACC-AP INFO] - Missing May invoice from P4 CLINICAL LLC for Faith Memorial for May\n\nOriginal message:\n-------------------------\nMissing May invoice from P4 CLINICAL LLC for Faith Memorial for May--------------IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782197154,"updated_at":1782197154},"tags":[]},"created_id":220117,"created_number":"5511370"}
[2026-06-23 06:45:57] Responding {"http_code":200,"success":true,"message":"QA ticket clone request completed","error":null}
[2026-06-23 06:48:28] Incoming webhook input {"ticket_id":"220118","has_secret":true}
[2026-06-23 06:48:28] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/220118","fields":[]}
[2026-06-23 06:48:29] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":220118,"number":"1702970","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":437268,"status_id":9,"priority_id":1,"sla_plan_id":null,"subject":"[ACC-AP INFO] - Missing May invoice from LRG Houston for Faith Memorial for December 2025 for Landscape","due_time":null,"resolved_time":null,"reopened_time":null,"cc":["LVishneuskay@ParadigmHCS.com"],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1782197307,"last_message_time":1782197307,"last_reply_id":363787,"last_message_id":363787,"last_reply_by":1,"last_message_by":1,"created_at":1782197307,"updated_at":1782197308,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/1702970?token=8a65237ebbf2290728f377f2ec40e2f778648c57","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/220118","token":"8a65237ebbf2290728f377f2ec40e2f778648c57","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782197161,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"customfields":[{"id":111,"field_id":14,"ticket_id":220118,"value":"24","encrypted":0,"created_at":1782197307,"updated_at":1782197307},{"id":112,"field_id":25,"ticket_id":220118,"value":"90","encrypted":0,"created_at":1782197307,"updated_at":1782197307},{"id":113,"field_id":26,"ticket_id":220118,"value":"94","encrypted":0,"created_at":1782197307,"updated_at":1782197307}],"last_reply":{"id":363787,"ticket_id":220118,"channel_id":1,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":"37.155.78.98","by":1,"type":0,"excerpt":"Missing May invoice from LRG Houston for Faith Memorial for December 2025 for Landscape\n\n--------------\nIP Address: 37.155.78.98","text":"Missing May invoice from LRG Houston for Faith Memorial for December 2025 for Landscape
--------------
IP Address: 37.155.78.98","purified_text":"Missing May invoice from \u00a0LRG Houston for Faith Memorial for December 2025 for Landscape
--------------
IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782197307,"updated_at":1782197307},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":220118,"created_number":"1702970"}
[2026-06-23 06:48:29] Parsed original ticket summary {"ticket_id":220118,"ticket_number":"1702970","subject":"[ACC-AP INFO] - Missing May invoice from LRG Houston for Faith Memorial for December 2025 for Landscape","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":437268,"user_email":"yuliya.m@touchsupport.com"}
[2026-06-23 06:48:29] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=220118","fields":["ticket_id"]}
[2026-06-23 06:48:29] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":363787,"ticket_id":220118,"channel_id":1,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":"37.155.78.98","by":1,"type":0,"excerpt":"Missing May invoice from LRG Houston for Faith Memorial for December 2025 for Landscape\n\n--------------\nIP Address: 37.155.78.98","text":"Missing May invoice from LRG Houston for Faith Memorial for December 2025 for Landscape
--------------
IP Address: 37.155.78.98","purified_text":"Missing May invoice from \u00a0LRG Houston for Faith Memorial for December 2025 for Landscape
--------------
IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782197307,"updated_at":1782197307,"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782197161,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-06-23 06:48:29] Parsed original messages summary {"message_count":1}
[2026-06-23 06:48:29] Create QA ticket payload summary {"user":437268,"user_email":"yuliya.m@touchsupport.com","department":38,"status":7,"priority":1,"subject":"[QA Copy of #1702970] [ACC-AP INFO] - Missing May invoice from LRG Houston for Faith Memorial for December 2025 for Landscape","text_length":399}
[2026-06-23 06:48:29] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-06-23 06:48:30] SupportPal API response {"http_code":429,"status":"error","message":"Too many ticket requests made for yuliya.m@touchsupport.com. The limit is 3 in 5 minutes.","validation":null,"created_id":null,"created_number":null}
[2026-06-23 06:48:30] Responding {"http_code":500,"success":false,"message":null,"error":"SupportPal API returned an error"}
[2026-06-23 06:53:42] Incoming webhook input {"ticket_id":"220119","has_secret":true}
[2026-06-23 06:53:42] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/220119","fields":[]}
[2026-06-23 06:53:43] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":220119,"number":"7855547","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":437268,"status_id":9,"priority_id":1,"sla_plan_id":null,"subject":"[ACC-AP INFO] - Missing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April","due_time":null,"resolved_time":null,"reopened_time":null,"cc":["LVishneuskay@ParadigmHCS.com"],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1782197622,"last_message_time":1782197622,"last_reply_id":363788,"last_message_id":363788,"last_reply_by":1,"last_message_by":1,"created_at":1782197622,"updated_at":1782197622,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/7855547?token=aafbae48d97743ee82e41a82902460b5610a3861","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/220119","token":"aafbae48d97743ee82e41a82902460b5610a3861","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782197315,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"customfields":[{"id":114,"field_id":14,"ticket_id":220119,"value":"24","encrypted":0,"created_at":1782197622,"updated_at":1782197622},{"id":115,"field_id":25,"ticket_id":220119,"value":"90","encrypted":0,"created_at":1782197622,"updated_at":1782197622},{"id":116,"field_id":26,"ticket_id":220119,"value":"94","encrypted":0,"created_at":1782197622,"updated_at":1782197622}],"last_reply":{"id":363788,"ticket_id":220119,"channel_id":1,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":"37.155.78.98","by":1,"type":0,"excerpt":"Missing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April\n\n--------------\nIP Address: 37.155.78.98","text":"\r\n
Missing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April
\r\n
--------------
IP Address: 37.155.78.98","purified_text":"\n
Missing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April
\n
--------------
IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782197622,"updated_at":1782197622},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":220119,"created_number":"7855547"}
[2026-06-23 06:53:43] Parsed original ticket summary {"ticket_id":220119,"ticket_number":"7855547","subject":"[ACC-AP INFO] - Missing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":437268,"user_email":"yuliya.m@touchsupport.com"}
[2026-06-23 06:53:43] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=220119","fields":["ticket_id"]}
[2026-06-23 06:53:43] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":363788,"ticket_id":220119,"channel_id":1,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":"37.155.78.98","by":1,"type":0,"excerpt":"Missing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April\n\n--------------\nIP Address: 37.155.78.98","text":"\r\n
Missing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April
\r\n
--------------
IP Address: 37.155.78.98","purified_text":"\n
Missing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April
\n
--------------
IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782197622,"updated_at":1782197622,"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782197315,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-06-23 06:53:43] Parsed original messages summary {"message_count":1}
[2026-06-23 06:53:43] Create QA ticket payload summary {"user":437268,"user_email":"yuliya.m@touchsupport.com","department":38,"status":7,"priority":1,"subject":"[QA Copy of #7855547] [ACC-AP INFO] - Missing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April","text_length":395}
[2026-06-23 06:53:43] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-06-23 06:53:47] SupportPal API response {"http_code":200,"status":"success","message":"Successfully created new ticket!","validation":{"id":220120,"number":"0250929","department_id":38,"department_email_id":8,"brand_id":1,"channel_id":3,"user_id":437268,"status_id":7,"priority_id":1,"sla_plan_id":null,"subject":"[QA Copy of #7855547] [ACC-AP INFO] - Missing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1782197624,"last_message_time":1782197624,"last_reply_id":363789,"last_message_id":363789,"last_reply_by":1,"last_message_by":1,"created_at":1782197624,"updated_at":1782197624,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/0250929?token=c48da78b4a8497f477513792d49816d147e3662b","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/220120","token":"c48da78b4a8497f477513792d49816d147e3662b","department":{"id":38,"name":"Quality Assurance","description":"Quality Assurance","order":38,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":2,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667317,"updated_at":1782093645,"operators":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1782111105,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1782111106,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":5}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1775252314,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":7}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":8}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1782111106,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17}},{"id":26,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"U.","email":"ivanu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144017,"updated_at":1782111107,"formatted_name":"Ivan U.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":26}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1782111107,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":166}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111107,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":167}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111108,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":168}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":169}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":170}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1782111109,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":171}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1782111109,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1782111109,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":179}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1782111110,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":182}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1782111110,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":183}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1782111110,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":186}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1782111110,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1782111111,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1782111111,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":190}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1782111111,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":196}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1782111112,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":197}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":198}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1782111112,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":200}},{"id":202,"brand_id":null,"role":1,"firstname":"Doroteja","lastname":"S.","email":"dorotejas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Doroteja S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":202}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":203}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1782111113,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1782111113,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":207}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":211}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781626614,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111115,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":214}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111115,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":215}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111116,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":216}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":219}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":220}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":221}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1782111117,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":224}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":226}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":227}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895710,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":228}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1782111118,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1782111118,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":233}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1782111118,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":234}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":237}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":238}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":239}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1782111120,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":240}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782160449,"created_at":1647609244,"updated_at":1782111120,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":934}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1782111120,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":962}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1782111121,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1070}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1782111122,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1135}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1782111122,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1532}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781195199,"created_at":1648724017,"updated_at":1782111122,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1692}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1782111122,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1737}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1782111123,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1786}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1782111123,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2226}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1782111123,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2508}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1782111124,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3449}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1782111124,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3720}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1782111124,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3819}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1782111125,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":4642}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1782111126,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":6317}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1782111127,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9730}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1782111129,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9922}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1782111130,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":10792}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1782111132,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":11192}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1782111133,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12035}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1782111134,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12581}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1782111134,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13137}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1782111134,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13140}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1782111134,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13141}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782145898,"created_at":1660725795,"updated_at":1782111134,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13394}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1782111135,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13621}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1782111135,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14263}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1782111135,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14264}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1782111136,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16059}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1782111136,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16060}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1782111136,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17854}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1782111136,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":18951}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1782111137,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":20092}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1782111137,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":23856}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1782111138,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":24811}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1782111138,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29398}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1782111139,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29399}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1782111140,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":35583}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781880191,"created_at":1676552030,"updated_at":1782111140,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37392}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1782111141,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37580}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782129343,"created_at":1677491742,"updated_at":1782111141,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":38823}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1782111141,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":39064}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1782111142,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":40010}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1782111142,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43609}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1782111143,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43659}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1782111143,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43661}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1782111143,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":44807}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1782111144,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45606}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1782111144,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45621}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1782111144,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47555}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1782111145,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47889}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1782111145,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47890}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1782111145,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50420}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1782111145,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50988}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782148380,"created_at":1683896403,"updated_at":1782111145,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54122}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782135113,"created_at":1684135695,"updated_at":1782111146,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54318}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1782111146,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":55497}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1782111147,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":57150}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1782111147,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":61223}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1782111148,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":62638}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781871791,"created_at":1687270955,"updated_at":1782111148,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":63371}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1782111149,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64056}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1782111150,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64088}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1782111150,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65694}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1782111150,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65712}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1782111151,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":68282}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781896759,"created_at":1690529205,"updated_at":1782111151,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":73104}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895456,"created_at":1694179368,"updated_at":1782111152,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":84159}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782126451,"created_at":1694763552,"updated_at":1782111152,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":85936}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1782111152,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":86614}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1782111152,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89431}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1782111152,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89649}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1782111153,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":90031}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1782111153,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":91342}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1782111153,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":92300}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1782111153,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93266}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1782111153,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93267}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1782111156,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100312}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1782111157,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100313}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1782111157,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101603}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1782111158,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101766}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1782111158,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101767}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781893847,"created_at":1700656372,"updated_at":1782111158,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101768}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1782111158,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":102101}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1782111158,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":104565}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1782111159,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":110711}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782139472,"created_at":1706516718,"updated_at":1782111159,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":114408}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1782111159,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129776}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1782111160,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129929}},{"id":129930,"brand_id":null,"role":1,"firstname":"David","lastname":"C.","email":"davidc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708427121,"updated_at":1782111161,"formatted_name":"David C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129930}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1782111162,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":130668}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1782111162,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":142567}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1782111162,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":143600}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147658}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147659}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1782111164,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":150625}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781705387,"created_at":1717573275,"updated_at":1782111164,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":152109}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1782111165,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":155823}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1782111165,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":157665}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1782111165,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":158194}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1782111166,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":161452}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163405}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163406}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1782111167,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":165582}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1782111167,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":172528}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1782111168,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":173521}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1782111168,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174479}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1782111170,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174482}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1782111170,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176117}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1782111170,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176131}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1782111170,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":178102}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1782111170,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":180191}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1782111171,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":181433}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782139703,"created_at":1726818141,"updated_at":1782111171,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":185107}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782134418,"created_at":1727707400,"updated_at":1782111172,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187955}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1782111172,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188268}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1782111173,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188269}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1782111173,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188270}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1782111173,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188271}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1782111173,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":189601}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1782111174,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":191897}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1782111174,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199014}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1782111174,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199349}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1782111176,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205911}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1782111176,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205958}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1782111176,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206343}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1782111177,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206781}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1782111177,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":209547}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1782111177,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212260}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1782111177,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213204}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1782111177,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213237}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1782111177,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229256}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1782111179,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":245881}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782113674,"created_at":1743676587,"updated_at":1782111179,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":252845}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1782111179,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":253945}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1782111179,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":265192}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156042,"created_at":1753108716,"updated_at":1782111179,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":294102}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781535690,"created_at":1753365389,"updated_at":1782111180,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":295579}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1782111180,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":300549}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1782111180,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310518}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1782111180,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310811}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782150314,"created_at":1757321593,"updated_at":1782111181,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":313221}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782155896,"created_at":1757936429,"updated_at":1782111181,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":315362}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1782111181,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":324335}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1782111182,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":325964}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1782111182,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":327774}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1782111182,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":328615}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1782111183,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348001}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1782111183,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348024}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1782111183,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":350651}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1782111185,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":361460}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1782111188,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":373492}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1782111188,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":377589}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1782111188,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":390465}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156648,"created_at":1773824025,"updated_at":1782111188,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":394583}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782151217,"created_at":1774004046,"updated_at":1782111188,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":395945}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782152976,"created_at":1774358224,"updated_at":1782111188,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":397140}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1782111188,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":402185}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1782111188,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412590}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782157491,"created_at":1777031419,"updated_at":1782111189,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412618}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1782111189,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":415434}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1782111191,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":416131}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779261907,"created_at":1778666928,"updated_at":1782111191,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421091}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781524425,"created_at":1778666929,"updated_at":1782111191,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421092}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1782111192,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421459}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1782111194,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422256}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1782111194,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422257}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782194836,"created_at":1778840642,"updated_at":1782111195,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422260}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1782111195,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":425558}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1782111195,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426383}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1782111197,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426384}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1782111197,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439111}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1782111198,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439112}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1782111198,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439115}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1782111198,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439116}}],"groups":[{"id":1,"name":"System Administrators","description":"Default group for administrators, always has all permissions.","colour":"#777777","administrator":1,"created_at":1631891524,"updated_at":1631891524,"pivot":{"department_id":38,"group_id":1},"users":[{"id":1,"brand_id":null,"role":1,"firstname":"Eric","lastname":"Martin","email":"eric.m@touchsupport.com","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1653576780,"created_at":1631891602,"updated_at":1755875229,"formatted_name":"Eric Martin","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1},"departmentsubscriptions":[],"opsettings":{"id":1,"user_id":1,"session_id":null,"template":"0","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"1","take_ownership":"1","pause_duetime":"1","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1631891602,"updated_at":1646677130}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782182308,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":9}}]},{"id":2,"name":"TS Support Staff","description":"TS Agents","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416054,"pivot":{"department_id":38,"group_id":2},"users":[{"id":11291,"brand_id":null,"role":1,"firstname":"Margareta","lastname":"Kolaric","email":"margareta.k@touchsupport.com","email_verified":1,"active":0,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1659985227,"created_at":1658299730,"updated_at":1660038707,"formatted_name":"Margareta Kolaric","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11291}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1782111106,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12},"departmentsubscriptions":[],"opsettings":{"id":12,"user_id":12,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144013,"updated_at":1782111106}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14},"departmentsubscriptions":[],"opsettings":{"id":14,"user_id":14,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1782111107}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17},"departmentsubscriptions":[],"opsettings":{"id":17,"user_id":17,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1782111107}},{"id":26,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"U.","email":"ivanu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144017,"updated_at":1782111107,"formatted_name":"Ivan U.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":26},"departmentsubscriptions":[],"opsettings":{"id":26,"user_id":26,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144017,"updated_at":1782111107}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1782111107,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":166},"departmentsubscriptions":[],"opsettings":{"id":39,"user_id":166,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677519,"updated_at":1782111107}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111107,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":167},"departmentsubscriptions":[],"opsettings":{"id":40,"user_id":167,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1782111107}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111108,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":168},"departmentsubscriptions":[],"opsettings":{"id":41,"user_id":168,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1782111108}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":169},"departmentsubscriptions":[],"opsettings":{"id":42,"user_id":169,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1782111108}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":170},"departmentsubscriptions":[],"opsettings":{"id":43,"user_id":170,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1782111108}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1782111109,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":171},"departmentsubscriptions":[],"opsettings":{"id":44,"user_id":171,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677522,"updated_at":1782111109}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1782111109,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176},"departmentsubscriptions":[],"opsettings":{"id":49,"user_id":176,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677525,"updated_at":1782111109}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1782111109,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":179},"departmentsubscriptions":[],"opsettings":{"id":52,"user_id":179,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677526,"updated_at":1782111109}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1782111110,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":182},"departmentsubscriptions":[],"opsettings":{"id":55,"user_id":182,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677528,"updated_at":1782111110}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1782111110,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":183},"departmentsubscriptions":[],"opsettings":{"id":56,"user_id":183,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677529,"updated_at":1782111110}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1782111110,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":186},"departmentsubscriptions":[],"opsettings":{"id":59,"user_id":186,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677530,"updated_at":1782111110}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1782111110,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187},"departmentsubscriptions":[],"opsettings":{"id":60,"user_id":187,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677531,"updated_at":1782111110}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1782111111,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188},"departmentsubscriptions":[],"opsettings":{"id":61,"user_id":188,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677532,"updated_at":1782111111}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1782111111,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":190},"departmentsubscriptions":[],"opsettings":{"id":63,"user_id":190,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677533,"updated_at":1782111111}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1782111111,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":196},"departmentsubscriptions":[],"opsettings":{"id":69,"user_id":196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677536,"updated_at":1782111111}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1782111112,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":197},"departmentsubscriptions":[],"opsettings":{"id":70,"user_id":197,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677537,"updated_at":1782111112}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":198},"departmentsubscriptions":[],"opsettings":{"id":71,"user_id":198,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1782111112}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199},"departmentsubscriptions":[],"opsettings":{"id":72,"user_id":199,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1782111112}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1782111112,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":200},"departmentsubscriptions":[],"opsettings":{"id":73,"user_id":200,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677539,"updated_at":1782111112}},{"id":202,"brand_id":null,"role":1,"firstname":"Doroteja","lastname":"S.","email":"dorotejas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Doroteja S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":202},"departmentsubscriptions":[],"opsettings":{"id":75,"user_id":202,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1782111113}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":203},"departmentsubscriptions":[],"opsettings":{"id":76,"user_id":203,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1782111113}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1782111113,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205},"departmentsubscriptions":[],"opsettings":{"id":78,"user_id":205,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677541,"updated_at":1782111113}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1782111113,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":207},"departmentsubscriptions":[],"opsettings":{"id":80,"user_id":207,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677542,"updated_at":1782111113}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":211},"departmentsubscriptions":[],"opsettings":{"id":84,"user_id":211,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111114}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":212},"departmentsubscriptions":[],"opsettings":{"id":85,"user_id":212,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111114}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781626614,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213},"departmentsubscriptions":[],"opsettings":{"id":86,"user_id":213,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111114}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111115,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":214},"departmentsubscriptions":[],"opsettings":{"id":87,"user_id":214,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111115}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111115,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":215},"departmentsubscriptions":[],"opsettings":{"id":88,"user_id":215,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1782111115}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111116,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":216},"departmentsubscriptions":[],"opsettings":{"id":89,"user_id":216,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1782111116}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":219},"departmentsubscriptions":[],"opsettings":{"id":92,"user_id":219,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1782111116}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":220},"departmentsubscriptions":[],"opsettings":{"id":93,"user_id":220,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1782111116}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":221},"departmentsubscriptions":[],"opsettings":{"id":94,"user_id":221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1782111116}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1782111117,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":224},"departmentsubscriptions":[],"opsettings":{"id":97,"user_id":224,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677546,"updated_at":1782111117}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":226},"departmentsubscriptions":[],"opsettings":{"id":99,"user_id":226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111117}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":227},"departmentsubscriptions":[],"opsettings":{"id":100,"user_id":227,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111117}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895710,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":228},"departmentsubscriptions":[],"opsettings":{"id":101,"user_id":228,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111117}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1782111118,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229},"departmentsubscriptions":[],"opsettings":{"id":102,"user_id":229,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111118}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1782111118,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":233},"departmentsubscriptions":[],"opsettings":{"id":106,"user_id":233,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677548,"updated_at":1782111118}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1782111118,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":234},"departmentsubscriptions":[],"opsettings":{"id":107,"user_id":234,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677549,"updated_at":1782111118}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":237},"departmentsubscriptions":[],"opsettings":{"id":110,"user_id":237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111119}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":238},"departmentsubscriptions":[],"opsettings":{"id":111,"user_id":238,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111119}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":239},"departmentsubscriptions":[],"opsettings":{"id":112,"user_id":239,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111119}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1782111120,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":240},"departmentsubscriptions":[],"opsettings":{"id":113,"user_id":240,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111120}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1782111120,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":962},"departmentsubscriptions":[],"opsettings":{"id":123,"user_id":962,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647841009,"updated_at":1782111120}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1782111121,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1070},"departmentsubscriptions":[],"opsettings":{"id":124,"user_id":1070,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648037192,"updated_at":1782111121}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1782111122,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1135},"departmentsubscriptions":[],"opsettings":{"id":126,"user_id":1135,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648115622,"updated_at":1782111122}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1782111122,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1532},"departmentsubscriptions":[],"opsettings":{"id":131,"user_id":1532,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648644758,"updated_at":1782111122}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1782111123,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1786},"departmentsubscriptions":[],"opsettings":{"id":137,"user_id":1786,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648818067,"updated_at":1782111123}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1782111123,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2226},"departmentsubscriptions":[],"opsettings":{"id":138,"user_id":2226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649231755,"updated_at":1782111123}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1782111123,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2508},"departmentsubscriptions":[],"opsettings":{"id":139,"user_id":2508,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649415182,"updated_at":1782111123}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1782111124,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3449},"departmentsubscriptions":[],"opsettings":{"id":140,"user_id":3449,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649924213,"updated_at":1782111124}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1782111124,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3720},"departmentsubscriptions":[],"opsettings":{"id":141,"user_id":3720,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650388098,"updated_at":1782111124}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1782111124,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3819},"departmentsubscriptions":[],"opsettings":{"id":142,"user_id":3819,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650529948,"updated_at":1782111124}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1782111125,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":4642},"departmentsubscriptions":[],"opsettings":{"id":148,"user_id":4642,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1651238452,"updated_at":1782111125}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1782111126,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":6317},"departmentsubscriptions":[],"opsettings":{"id":152,"user_id":6317,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1653076275,"updated_at":1782111126}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1782111127,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9730},"departmentsubscriptions":[],"opsettings":{"id":157,"user_id":9730,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656593780,"updated_at":1782111127}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1782111129,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9922},"departmentsubscriptions":[],"opsettings":{"id":158,"user_id":9922,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656682872,"updated_at":1782111129}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1782111130,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":10792},"departmentsubscriptions":[],"opsettings":{"id":162,"user_id":10792,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1657610986,"updated_at":1782111130}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1782111132,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11192},"departmentsubscriptions":[],"opsettings":{"id":164,"user_id":11192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1658215011,"updated_at":1782111132}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1782111133,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12035},"departmentsubscriptions":[],"opsettings":{"id":167,"user_id":12035,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659196776,"updated_at":1782111133}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1782111134,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12581},"departmentsubscriptions":[],"opsettings":{"id":170,"user_id":12581,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659958008,"updated_at":1782111134}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1782111134,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13137},"departmentsubscriptions":[],"opsettings":{"id":174,"user_id":13137,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660547474,"updated_at":1782111134}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1782111134,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13140},"departmentsubscriptions":[],"opsettings":{"id":177,"user_id":13140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660559835,"updated_at":1782111134}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1782111134,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13141},"departmentsubscriptions":[],"opsettings":{"id":178,"user_id":13141,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660560866,"updated_at":1782111134}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782145898,"created_at":1660725795,"updated_at":1782111134,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13394},"departmentsubscriptions":[],"opsettings":{"id":179,"user_id":13394,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660725795,"updated_at":1782111134}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1782111135,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13621},"departmentsubscriptions":[],"opsettings":{"id":180,"user_id":13621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661157885,"updated_at":1782111135}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1782111135,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14263},"departmentsubscriptions":[],"opsettings":{"id":184,"user_id":14263,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757736,"updated_at":1782111135}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1782111135,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14264},"departmentsubscriptions":[],"opsettings":{"id":185,"user_id":14264,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757998,"updated_at":1782111135}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1782111136,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16059},"departmentsubscriptions":[],"opsettings":{"id":189,"user_id":16059,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318144,"updated_at":1782111136}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1782111136,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16060},"departmentsubscriptions":[],"opsettings":{"id":190,"user_id":16060,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318616,"updated_at":1782111136}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1782111136,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17854},"departmentsubscriptions":[],"opsettings":{"id":196,"user_id":17854,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665143930,"updated_at":1782111136}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1782111136,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":18951},"departmentsubscriptions":[],"opsettings":{"id":198,"user_id":18951,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665765378,"updated_at":1782111136}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1782111137,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":20092},"departmentsubscriptions":[],"opsettings":{"id":202,"user_id":20092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1666699873,"updated_at":1782111137}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1782111137,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":23856},"departmentsubscriptions":[],"opsettings":{"id":213,"user_id":23856,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669026228,"updated_at":1782111137}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1782111138,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":24811},"departmentsubscriptions":[],"opsettings":{"id":218,"user_id":24811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669817686,"updated_at":1782111138}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1782111138,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29398},"departmentsubscriptions":[],"opsettings":{"id":230,"user_id":29398,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672645809,"updated_at":1782111138}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1782111139,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29399},"departmentsubscriptions":[],"opsettings":{"id":231,"user_id":29399,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672646800,"updated_at":1782111139}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1782111140,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":35583},"departmentsubscriptions":[],"opsettings":{"id":243,"user_id":35583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1675667013,"updated_at":1782111140}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781880191,"created_at":1676552030,"updated_at":1782111140,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37392},"departmentsubscriptions":[],"opsettings":{"id":250,"user_id":37392,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676552030,"updated_at":1782111140}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1782111141,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37580},"departmentsubscriptions":[],"opsettings":{"id":252,"user_id":37580,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676622099,"updated_at":1782111141}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782129343,"created_at":1677491742,"updated_at":1782111141,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":38823},"departmentsubscriptions":[],"opsettings":{"id":254,"user_id":38823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677491742,"updated_at":1782111141}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1782111141,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":39064},"departmentsubscriptions":[],"opsettings":{"id":255,"user_id":39064,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677572540,"updated_at":1782111141}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1782111142,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":40010},"departmentsubscriptions":[],"opsettings":{"id":261,"user_id":40010,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1678082291,"updated_at":1782111142}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1782111142,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43609},"departmentsubscriptions":[],"opsettings":{"id":264,"user_id":43609,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679470161,"updated_at":1782111142}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1782111143,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43659},"departmentsubscriptions":[],"opsettings":{"id":265,"user_id":43659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679480588,"updated_at":1782111143}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1782111143,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43661},"departmentsubscriptions":[],"opsettings":{"id":266,"user_id":43661,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679485129,"updated_at":1782111143}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1782111143,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":44807},"departmentsubscriptions":[],"opsettings":{"id":268,"user_id":44807,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679988944,"updated_at":1782111143}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1782111144,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45606},"departmentsubscriptions":[],"opsettings":{"id":270,"user_id":45606,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680250214,"updated_at":1782111144}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1782111144,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45621},"departmentsubscriptions":[],"opsettings":{"id":272,"user_id":45621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680262558,"updated_at":1782111144}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1782111144,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47555},"departmentsubscriptions":[],"opsettings":{"id":279,"user_id":47555,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681204018,"updated_at":1782111144}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1782111145,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47889},"departmentsubscriptions":[],"opsettings":{"id":280,"user_id":47889,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681285737,"updated_at":1782111145}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1782111145,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47890},"departmentsubscriptions":[],"opsettings":{"id":281,"user_id":47890,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681287575,"updated_at":1782111145}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1782111145,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50420},"departmentsubscriptions":[],"opsettings":{"id":284,"user_id":50420,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682502421,"updated_at":1782111145}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1782111145,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50988},"departmentsubscriptions":[],"opsettings":{"id":286,"user_id":50988,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682679278,"updated_at":1782111145}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782148380,"created_at":1683896403,"updated_at":1782111145,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54122},"departmentsubscriptions":[],"opsettings":{"id":295,"user_id":54122,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1683896403,"updated_at":1782111145}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782135113,"created_at":1684135695,"updated_at":1782111146,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54318},"departmentsubscriptions":[],"opsettings":{"id":299,"user_id":54318,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684135695,"updated_at":1782111146}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1782111146,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":55497},"departmentsubscriptions":[],"opsettings":{"id":305,"user_id":55497,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684738981,"updated_at":1782111146}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1782111147,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":57150},"departmentsubscriptions":[],"opsettings":{"id":307,"user_id":57150,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1685520309,"updated_at":1782111147}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1782111147,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":61223},"departmentsubscriptions":[],"opsettings":{"id":311,"user_id":61223,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686551124,"updated_at":1782111147}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1782111148,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":62638},"departmentsubscriptions":[],"opsettings":{"id":313,"user_id":62638,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686903862,"updated_at":1782111148}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781871791,"created_at":1687270955,"updated_at":1782111148,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":63371},"departmentsubscriptions":[],"opsettings":{"id":316,"user_id":63371,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687270955,"updated_at":1782111148}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1782111149,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64056},"departmentsubscriptions":[],"opsettings":{"id":317,"user_id":64056,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532468,"updated_at":1782111149}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1782111150,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64088},"departmentsubscriptions":[],"opsettings":{"id":318,"user_id":64088,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532874,"updated_at":1782111150}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1782111150,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65694},"departmentsubscriptions":[],"opsettings":{"id":319,"user_id":65694,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688144997,"updated_at":1782111150}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1782111150,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65712},"departmentsubscriptions":[],"opsettings":{"id":321,"user_id":65712,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688145341,"updated_at":1782111150}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1782111151,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":68282},"departmentsubscriptions":[],"opsettings":{"id":329,"user_id":68282,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1689087107,"updated_at":1782111151}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781896759,"created_at":1690529205,"updated_at":1782111151,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":73104},"departmentsubscriptions":[],"opsettings":{"id":340,"user_id":73104,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1690529205,"updated_at":1782111151}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895456,"created_at":1694179368,"updated_at":1782111152,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":84159},"departmentsubscriptions":[],"opsettings":{"id":351,"user_id":84159,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694179368,"updated_at":1782111152}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782126451,"created_at":1694763552,"updated_at":1782111152,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":85936},"departmentsubscriptions":[],"opsettings":{"id":354,"user_id":85936,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694763552,"updated_at":1782111152}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1782111152,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":86614},"departmentsubscriptions":[],"opsettings":{"id":355,"user_id":86614,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695104414,"updated_at":1782111152}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1782111152,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89431},"departmentsubscriptions":[],"opsettings":{"id":357,"user_id":89431,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695974359,"updated_at":1782111152}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1782111152,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89649},"departmentsubscriptions":[],"opsettings":{"id":360,"user_id":89649,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695996021,"updated_at":1782111152}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1782111153,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":90031},"departmentsubscriptions":[],"opsettings":{"id":361,"user_id":90031,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696232852,"updated_at":1782111153}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1782111153,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":91342},"departmentsubscriptions":[],"opsettings":{"id":364,"user_id":91342,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696580015,"updated_at":1782111153}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1782111153,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":92300},"departmentsubscriptions":[],"opsettings":{"id":365,"user_id":92300,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696939254,"updated_at":1782111153}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1782111153,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93266},"departmentsubscriptions":[],"opsettings":{"id":366,"user_id":93266,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697187476,"updated_at":1782111153}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1782111153,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93267},"departmentsubscriptions":[],"opsettings":{"id":367,"user_id":93267,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697189887,"updated_at":1782111153}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1782111156,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100312},"departmentsubscriptions":[],"opsettings":{"id":375,"user_id":100312,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699958632,"updated_at":1782111156}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1782111157,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100313},"departmentsubscriptions":[],"opsettings":{"id":376,"user_id":100313,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699959005,"updated_at":1782111157}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1782111157,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101603},"departmentsubscriptions":[],"opsettings":{"id":379,"user_id":101603,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700560053,"updated_at":1782111157}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1782111158,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101766},"departmentsubscriptions":[],"opsettings":{"id":381,"user_id":101766,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656370,"updated_at":1782111158}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1782111158,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101767},"departmentsubscriptions":[],"opsettings":{"id":382,"user_id":101767,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656371,"updated_at":1782111158}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781893847,"created_at":1700656372,"updated_at":1782111158,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101768},"departmentsubscriptions":[],"opsettings":{"id":383,"user_id":101768,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656372,"updated_at":1782111158}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1782111158,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":102101},"departmentsubscriptions":[],"opsettings":{"id":384,"user_id":102101,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700678235,"updated_at":1782111158}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1782111158,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":104565},"departmentsubscriptions":[],"opsettings":{"id":391,"user_id":104565,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1701853526,"updated_at":1782111158}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1782111159,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":110711},"departmentsubscriptions":[],"opsettings":{"id":402,"user_id":110711,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1704798305,"updated_at":1782111159}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782139472,"created_at":1706516718,"updated_at":1782111159,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":114408},"departmentsubscriptions":[],"opsettings":{"id":410,"user_id":114408,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1706516718,"updated_at":1782111159}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1782111159,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129776},"departmentsubscriptions":[],"opsettings":{"id":417,"user_id":129776,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708331300,"updated_at":1782111159}},{"id":129930,"brand_id":null,"role":1,"firstname":"David","lastname":"C.","email":"davidc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708427121,"updated_at":1782111161,"formatted_name":"David C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129930},"departmentsubscriptions":[],"opsettings":{"id":419,"user_id":129930,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708427121,"updated_at":1782111161}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1782111162,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":130668},"departmentsubscriptions":[],"opsettings":{"id":421,"user_id":130668,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708684636,"updated_at":1782111162}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1782111162,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":142567},"departmentsubscriptions":[],"opsettings":{"id":443,"user_id":142567,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1713860284,"updated_at":1782111162}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1782111162,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":143600},"departmentsubscriptions":[],"opsettings":{"id":447,"user_id":143600,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1714475594,"updated_at":1782111162}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":147659},"departmentsubscriptions":[],"opsettings":{"id":457,"user_id":147659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1782111163}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1782111164,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":150625},"departmentsubscriptions":[],"opsettings":{"id":466,"user_id":150625,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717159265,"updated_at":1782111164}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781705387,"created_at":1717573275,"updated_at":1782111164,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":152109},"departmentsubscriptions":[],"opsettings":{"id":467,"user_id":152109,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717573275,"updated_at":1782111164}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1782111165,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":155823},"departmentsubscriptions":[],"opsettings":{"id":469,"user_id":155823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1718369948,"updated_at":1782111165}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1782111165,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":157665},"departmentsubscriptions":[],"opsettings":{"id":472,"user_id":157665,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719225931,"updated_at":1782111165}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1782111165,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":158194},"departmentsubscriptions":[],"opsettings":{"id":474,"user_id":158194,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719342230,"updated_at":1782111165}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1782111166,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":161452},"departmentsubscriptions":[],"opsettings":{"id":479,"user_id":161452,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720165720,"updated_at":1782111166}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163405},"departmentsubscriptions":[],"opsettings":{"id":485,"user_id":163405,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1782111167}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163406},"departmentsubscriptions":[],"opsettings":{"id":486,"user_id":163406,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1782111167}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1782111167,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":165582},"departmentsubscriptions":[],"opsettings":{"id":490,"user_id":165582,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1721387791,"updated_at":1782111167}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1782111167,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":172528},"departmentsubscriptions":[],"opsettings":{"id":492,"user_id":172528,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723206420,"updated_at":1782111167}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1782111168,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":173521},"departmentsubscriptions":[],"opsettings":{"id":494,"user_id":173521,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723626877,"updated_at":1782111168}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1782111168,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174479},"departmentsubscriptions":[],"opsettings":{"id":495,"user_id":174479,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060421,"updated_at":1782111168}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1782111170,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174482},"departmentsubscriptions":[],"opsettings":{"id":498,"user_id":174482,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060937,"updated_at":1782111170}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1782111170,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176117},"departmentsubscriptions":[],"opsettings":{"id":501,"user_id":176117,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724410137,"updated_at":1782111170}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1782111170,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176131},"departmentsubscriptions":[],"opsettings":{"id":503,"user_id":176131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724417290,"updated_at":1782111170}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1782111170,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":178102},"departmentsubscriptions":[],"opsettings":{"id":506,"user_id":178102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725003698,"updated_at":1782111170}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1782111170,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":180191},"departmentsubscriptions":[],"opsettings":{"id":510,"user_id":180191,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725608179,"updated_at":1782111170}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1782111171,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":181433},"departmentsubscriptions":[],"opsettings":{"id":512,"user_id":181433,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725975355,"updated_at":1782111171}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782139703,"created_at":1726818141,"updated_at":1782111171,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":185107},"departmentsubscriptions":[],"opsettings":{"id":517,"user_id":185107,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1726818141,"updated_at":1782111171}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782134418,"created_at":1727707400,"updated_at":1782111172,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187955},"departmentsubscriptions":[],"opsettings":{"id":521,"user_id":187955,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727707400,"updated_at":1782111172}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1782111172,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188268},"departmentsubscriptions":[],"opsettings":{"id":523,"user_id":188268,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727768525,"updated_at":1782111172}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1782111173,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188269},"departmentsubscriptions":[],"opsettings":{"id":524,"user_id":188269,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727771176,"updated_at":1782111173}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1782111173,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188270},"departmentsubscriptions":[],"opsettings":{"id":525,"user_id":188270,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772061,"updated_at":1782111173}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1782111173,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188271},"departmentsubscriptions":[],"opsettings":{"id":526,"user_id":188271,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772908,"updated_at":1782111173}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1782111173,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":189601},"departmentsubscriptions":[],"opsettings":{"id":528,"user_id":189601,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728042992,"updated_at":1782111173}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1782111174,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":191897},"departmentsubscriptions":[],"opsettings":{"id":530,"user_id":191897,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728909865,"updated_at":1782111174}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1782111174,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199014},"departmentsubscriptions":[],"opsettings":{"id":531,"user_id":199014,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729236676,"updated_at":1782111174}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1782111174,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199349},"departmentsubscriptions":[],"opsettings":{"id":532,"user_id":199349,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729495778,"updated_at":1782111174}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1782111176,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205911},"departmentsubscriptions":[],"opsettings":{"id":536,"user_id":205911,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731330645,"updated_at":1782111176}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1782111176,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205958},"departmentsubscriptions":[],"opsettings":{"id":538,"user_id":205958,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731335296,"updated_at":1782111176}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1782111176,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206343},"departmentsubscriptions":[],"opsettings":{"id":539,"user_id":206343,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731419853,"updated_at":1782111176}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1782111177,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206781},"departmentsubscriptions":[],"opsettings":{"id":540,"user_id":206781,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731489969,"updated_at":1782111177}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1782111177,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":209547},"departmentsubscriptions":[],"opsettings":{"id":543,"user_id":209547,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1732280917,"updated_at":1782111177}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1782111177,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213204},"departmentsubscriptions":[],"opsettings":{"id":546,"user_id":213204,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733482357,"updated_at":1782111177}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1782111177,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213237},"departmentsubscriptions":[],"opsettings":{"id":547,"user_id":213237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733490034,"updated_at":1782111177}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1782111177,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229256},"departmentsubscriptions":[],"opsettings":{"id":549,"user_id":229256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1738325589,"updated_at":1782111177}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1782111179,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":245881},"departmentsubscriptions":[],"opsettings":{"id":556,"user_id":245881,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1742201232,"updated_at":1782111179}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1782111179,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":253945},"departmentsubscriptions":[],"opsettings":{"id":560,"user_id":253945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1744012545,"updated_at":1782111179}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1782111179,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":265192},"departmentsubscriptions":[],"opsettings":{"id":562,"user_id":265192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1746538563,"updated_at":1782111179}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156042,"created_at":1753108716,"updated_at":1782111179,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":294102},"departmentsubscriptions":[],"opsettings":{"id":565,"user_id":294102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1753108716,"updated_at":1782111179}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1782111180,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310518},"departmentsubscriptions":[],"opsettings":{"id":569,"user_id":310518,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756820653,"updated_at":1782111180}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1782111180,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310811},"departmentsubscriptions":[],"opsettings":{"id":570,"user_id":310811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756886835,"updated_at":1782111180}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782150314,"created_at":1757321593,"updated_at":1782111181,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":313221},"departmentsubscriptions":[],"opsettings":{"id":571,"user_id":313221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1757321593,"updated_at":1782111181}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782155896,"created_at":1757936429,"updated_at":1782111181,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":315362},"departmentsubscriptions":[],"opsettings":{"id":620,"user_id":315362,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":0,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778667441,"updated_at":1782111181}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1782111181,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":324335},"departmentsubscriptions":[],"opsettings":{"id":574,"user_id":324335,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759734000,"updated_at":1782111181}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1782111182,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":325964},"departmentsubscriptions":[],"opsettings":{"id":576,"user_id":325964,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759906412,"updated_at":1782111182}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1782111182,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":327774},"departmentsubscriptions":[],"opsettings":{"id":577,"user_id":327774,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760341688,"updated_at":1782111182}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1782111182,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":328615},"departmentsubscriptions":[],"opsettings":{"id":578,"user_id":328615,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760515834,"updated_at":1782111182}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1782111183,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348001},"departmentsubscriptions":[],"opsettings":{"id":586,"user_id":348001,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764319891,"updated_at":1782111183}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1782111183,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348024},"departmentsubscriptions":[],"opsettings":{"id":587,"user_id":348024,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764327473,"updated_at":1782111183}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1782111183,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":350651},"departmentsubscriptions":[],"opsettings":{"id":589,"user_id":350651,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764852139,"updated_at":1782111183}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1782111185,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":361460},"departmentsubscriptions":[],"opsettings":{"id":592,"user_id":361460,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1767360582,"updated_at":1782111185}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1782111188,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":373492},"departmentsubscriptions":[],"opsettings":{"id":598,"user_id":373492,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1769617210,"updated_at":1782111188}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1782111188,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":377589},"departmentsubscriptions":[],"opsettings":{"id":599,"user_id":377589,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1770376135,"updated_at":1782111188}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1782111188,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":390465},"departmentsubscriptions":[],"opsettings":{"id":604,"user_id":390465,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773056340,"updated_at":1782111188}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156648,"created_at":1773824025,"updated_at":1782111188,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":394583},"departmentsubscriptions":[],"opsettings":{"id":605,"user_id":394583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773824025,"updated_at":1782111188}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782151217,"created_at":1774004046,"updated_at":1782111188,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":395945},"departmentsubscriptions":[],"opsettings":{"id":606,"user_id":395945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774004046,"updated_at":1782111188}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782152976,"created_at":1774358224,"updated_at":1782111188,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":397140},"departmentsubscriptions":[],"opsettings":{"id":608,"user_id":397140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774358224,"updated_at":1782111188}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1782111188,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":402185},"departmentsubscriptions":[],"opsettings":{"id":609,"user_id":402185,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1775132104,"updated_at":1782111188}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1782111188,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412590},"departmentsubscriptions":[],"opsettings":{"id":614,"user_id":412590,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777022210,"updated_at":1782111188}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782157491,"created_at":1777031419,"updated_at":1782111189,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412618},"departmentsubscriptions":[],"opsettings":{"id":615,"user_id":412618,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777031419,"updated_at":1782111189}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1782111189,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":415434},"departmentsubscriptions":[],"opsettings":{"id":616,"user_id":415434,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777621332,"updated_at":1782111189}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1782111191,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":416131},"departmentsubscriptions":[],"opsettings":{"id":617,"user_id":416131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777894436,"updated_at":1782111191}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1782111192,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":421459},"departmentsubscriptions":[],"opsettings":{"id":621,"user_id":421459,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778695608,"updated_at":1782111192}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1782111194,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422256},"departmentsubscriptions":[],"opsettings":{"id":622,"user_id":422256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778833304,"updated_at":1782111194}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1782111194,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422257},"departmentsubscriptions":[],"opsettings":{"id":623,"user_id":422257,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778834103,"updated_at":1782111194}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782194836,"created_at":1778840642,"updated_at":1782111195,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422260},"departmentsubscriptions":[],"opsettings":{"id":625,"user_id":422260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778840642,"updated_at":1782111195}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1782111195,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":425558},"departmentsubscriptions":[],"opsettings":{"id":627,"user_id":425558,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779458914,"updated_at":1782111195}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1782111195,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426383},"departmentsubscriptions":[],"opsettings":{"id":628,"user_id":426383,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773113,"updated_at":1782111195}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1782111197,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426384},"departmentsubscriptions":[],"opsettings":{"id":629,"user_id":426384,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773280,"updated_at":1782111197}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1782111197,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439111},"departmentsubscriptions":[],"opsettings":{"id":631,"user_id":439111,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781855110,"updated_at":1782111197}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1782111198,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439112},"departmentsubscriptions":[],"opsettings":{"id":632,"user_id":439112,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781856605,"updated_at":1782111198}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1782111198,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439115},"departmentsubscriptions":[],"opsettings":{"id":633,"user_id":439115,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781862241,"updated_at":1782111198}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1782111198,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439116},"departmentsubscriptions":[],"opsettings":{"id":634,"user_id":439116,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781863349,"updated_at":1782111198}}]},{"id":3,"name":"TS Support Administrator","description":"TS Admins","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416048,"pivot":{"department_id":38,"group_id":3},"users":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1782111105,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":3},"departmentsubscriptions":[],"opsettings":{"id":3,"user_id":3,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1632246825,"updated_at":1782111105}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1782111106,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":5},"departmentsubscriptions":[],"opsettings":{"id":5,"user_id":5,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144011,"updated_at":1782111106}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1775252314,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":7},"departmentsubscriptions":[],"opsettings":{"id":7,"user_id":7,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1782111106}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":8},"departmentsubscriptions":[],"opsettings":{"id":8,"user_id":8,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1782111106}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782182308,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":9},"departmentsubscriptions":[],"opsettings":{"id":9,"user_id":9,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":100,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.6.1","shortcuts_enabled":"0","created_at":1645144012,"updated_at":1782111106}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782160449,"created_at":1647609244,"updated_at":1782111120,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":934},"departmentsubscriptions":[],"opsettings":{"id":121,"user_id":934,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647609244,"updated_at":1782111120}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781195199,"created_at":1648724017,"updated_at":1782111122,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1692},"departmentsubscriptions":[],"opsettings":{"id":134,"user_id":1692,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648724017,"updated_at":1782111122}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1782111122,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1737},"departmentsubscriptions":[],"opsettings":{"id":135,"user_id":1737,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648747845,"updated_at":1782111122}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1782111160,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":129929},"departmentsubscriptions":[],"opsettings":{"id":418,"user_id":129929,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708426026,"updated_at":1782111160}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":147658},"departmentsubscriptions":[],"opsettings":{"id":456,"user_id":147658,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1782111163}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1782111177,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":212260},"departmentsubscriptions":[],"opsettings":{"id":545,"user_id":212260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733320600,"updated_at":1782111177}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782113674,"created_at":1743676587,"updated_at":1782111179,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":252845},"departmentsubscriptions":[],"opsettings":{"id":559,"user_id":252845,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1743676587,"updated_at":1782111179}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781535690,"created_at":1753365389,"updated_at":1782111180,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":295579},"departmentsubscriptions":[],"opsettings":{"id":566,"user_id":295579,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.7.3","shortcuts_enabled":"0","created_at":1753365389,"updated_at":1782111180}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1782111180,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":300549},"departmentsubscriptions":[],"opsettings":{"id":567,"user_id":300549,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1754586039,"updated_at":1782111180}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779261907,"created_at":1778666928,"updated_at":1782111191,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421091},"departmentsubscriptions":[],"opsettings":{"id":618,"user_id":421091,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666928,"updated_at":1782111191}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781524425,"created_at":1778666929,"updated_at":1782111191,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421092},"departmentsubscriptions":[],"opsettings":{"id":619,"user_id":421092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666929,"updated_at":1782111191}}]}]},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"customfields":[],"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782197315,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","additional_emails":[]},"watching":[],"assigned":[],"channel":{"id":3,"name":"API","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"API"},"status":{"id":7,"name":"Quality Open","colour":"#ff6363","auto_close":0,"order":7,"created_at":1777647425,"updated_at":1779069329,"icon":"Q
","icon_without_tooltip":"Q
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"last_reply":{"id":363789,"ticket_id":220120,"channel_id":3,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":null,"by":1,"type":0,"excerpt":"This ticket was automatically copied to QA from SupportPal ticket #7855547. Original ticket ID: 220119 Original subject: [ACC-AP INFO] - Missing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April Original message: ...","text":"This ticket was automatically copied to QA from SupportPal ticket #7855547.\n\nOriginal ticket ID: 220119\nOriginal subject: [ACC-AP INFO] - Missing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April\n\nOriginal message:\n-------------------------\nMissing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April\n--------------IP Address: 37.155.78.98","purified_text":"This ticket was automatically copied to QA from SupportPal ticket #7855547.\n\nOriginal ticket ID: 220119\nOriginal subject: [ACC-AP INFO] - Missing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April\n\nOriginal message:\n-------------------------\nMissing May invoice from PointClickCare Technologies, Inc for Faith Memorial for April\n--------------IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782197624,"updated_at":1782197624},"tags":[]},"created_id":220120,"created_number":"0250929"}
[2026-06-23 06:53:47] Responding {"http_code":200,"success":true,"message":"QA ticket clone request completed","error":null}
[2026-06-23 08:36:16] Incoming webhook input {"ticket_id":"220125","has_secret":true}
[2026-06-23 08:36:16] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/220125","fields":[]}
[2026-06-23 08:36:16] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":220125,"number":"7090880","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":437268,"status_id":9,"priority_id":1,"sla_plan_id":null,"subject":"[ACC-AP INFO] - Missing May invoice from Pharmscript for May for Winchester","due_time":null,"resolved_time":null,"reopened_time":null,"cc":["josif.s@touchsupport.com"],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1782203776,"last_message_time":1782203776,"last_reply_id":363799,"last_message_id":363799,"last_reply_by":1,"last_message_by":1,"created_at":1782203775,"updated_at":1782203776,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/7090880?token=bebcc50eb4d50ca319978098639ddc91e3cc8658","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/220125","token":"bebcc50eb4d50ca319978098639ddc91e3cc8658","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782197629,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"customfields":[{"id":117,"field_id":14,"ticket_id":220125,"value":"70","encrypted":0,"created_at":1782203776,"updated_at":1782203776},{"id":118,"field_id":25,"ticket_id":220125,"value":"90","encrypted":0,"created_at":1782203776,"updated_at":1782203776},{"id":119,"field_id":26,"ticket_id":220125,"value":"93","encrypted":0,"created_at":1782203776,"updated_at":1782203776}],"last_reply":{"id":363799,"ticket_id":220125,"channel_id":1,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":"37.155.78.98","by":1,"type":0,"excerpt":"Missing May invoice from Pharmscript for May for Winchester\n\n--------------\nIP Address: 37.155.78.98","text":"Missing May invoice from Pharmscript for May for Winchester
--------------
IP Address: 37.155.78.98","purified_text":"Missing May invoice from Pharmscript for May for Winchester
--------------
IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782203776,"updated_at":1782203776},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":220125,"created_number":"7090880"}
[2026-06-23 08:36:16] Parsed original ticket summary {"ticket_id":220125,"ticket_number":"7090880","subject":"[ACC-AP INFO] - Missing May invoice from Pharmscript for May for Winchester","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":437268,"user_email":"yuliya.m@touchsupport.com"}
[2026-06-23 08:36:16] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=220125","fields":["ticket_id"]}
[2026-06-23 08:36:17] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":363799,"ticket_id":220125,"channel_id":1,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":"37.155.78.98","by":1,"type":0,"excerpt":"Missing May invoice from Pharmscript for May for Winchester\n\n--------------\nIP Address: 37.155.78.98","text":"Missing May invoice from Pharmscript for May for Winchester
--------------
IP Address: 37.155.78.98","purified_text":"Missing May invoice from Pharmscript for May for Winchester
--------------
IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782203776,"updated_at":1782203776,"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782197629,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-06-23 08:36:17] Parsed original messages summary {"message_count":1}
[2026-06-23 08:36:17] Create QA ticket payload summary {"user":437268,"user_email":"yuliya.m@touchsupport.com","department":38,"status":7,"priority":1,"subject":"[QA Copy of #7090880] [ACC-AP INFO] - Missing May invoice from Pharmscript for May for Winchester","text_length":340}
[2026-06-23 08:36:17] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-06-23 08:36:21] SupportPal API response {"http_code":200,"status":"success","message":"Successfully created new ticket!","validation":{"id":220126,"number":"3488360","department_id":38,"department_email_id":8,"brand_id":1,"channel_id":3,"user_id":437268,"status_id":7,"priority_id":1,"sla_plan_id":null,"subject":"[QA Copy of #7090880] [ACC-AP INFO] - Missing May invoice from Pharmscript for May for Winchester","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1782203778,"last_message_time":1782203778,"last_reply_id":363800,"last_message_id":363800,"last_reply_by":1,"last_message_by":1,"created_at":1782203777,"updated_at":1782203778,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/3488360?token=0f965e267e03762a2c6306ab91b6c084b4409282","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/220126","token":"0f965e267e03762a2c6306ab91b6c084b4409282","department":{"id":38,"name":"Quality Assurance","description":"Quality Assurance","order":38,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":2,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667317,"updated_at":1782093645,"operators":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1782111105,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1782111106,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":5}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1775252314,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":7}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":8}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1782111106,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17}},{"id":26,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"U.","email":"ivanu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144017,"updated_at":1782111107,"formatted_name":"Ivan U.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":26}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1782111107,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":166}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111107,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":167}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111108,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":168}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":169}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":170}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1782111109,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":171}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1782111109,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1782111109,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":179}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1782111110,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":182}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1782111110,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":183}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1782111110,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":186}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1782111110,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1782111111,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1782111111,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":190}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1782111111,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":196}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1782111112,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":197}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":198}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1782111112,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":200}},{"id":202,"brand_id":null,"role":1,"firstname":"Doroteja","lastname":"S.","email":"dorotejas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Doroteja S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":202}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":203}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1782111113,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1782111113,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":207}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":211}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781626614,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111115,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":214}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111115,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":215}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111116,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":216}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":219}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":220}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":221}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1782111117,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":224}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":226}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":227}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895710,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":228}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1782111118,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1782111118,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":233}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1782111118,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":234}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":237}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":238}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":239}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1782111120,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":240}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782160449,"created_at":1647609244,"updated_at":1782111120,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":934}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1782111120,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":962}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1782111121,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1070}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1782111122,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1135}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1782111122,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1532}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781195199,"created_at":1648724017,"updated_at":1782111122,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1692}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1782111122,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1737}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1782111123,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1786}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1782111123,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2226}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1782111123,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2508}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1782111124,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3449}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1782111124,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3720}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1782111124,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3819}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1782111125,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":4642}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1782111126,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":6317}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1782111127,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9730}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1782111129,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9922}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1782111130,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":10792}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1782111132,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":11192}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1782111133,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12035}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1782111134,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12581}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1782111134,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13137}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1782111134,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13140}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1782111134,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13141}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782145898,"created_at":1660725795,"updated_at":1782111134,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13394}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1782111135,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13621}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1782111135,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14263}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1782111135,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14264}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1782111136,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16059}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1782111136,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16060}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1782111136,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17854}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1782111136,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":18951}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1782111137,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":20092}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1782111137,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":23856}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1782111138,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":24811}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1782111138,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29398}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1782111139,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29399}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1782111140,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":35583}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781880191,"created_at":1676552030,"updated_at":1782111140,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37392}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1782111141,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37580}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782198225,"created_at":1677491742,"updated_at":1782111141,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":38823}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1782111141,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":39064}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1782111142,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":40010}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1782111142,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43609}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1782111143,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43659}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1782111143,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43661}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1782111143,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":44807}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1782111144,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45606}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1782111144,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45621}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1782111144,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47555}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1782111145,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47889}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1782111145,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47890}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1782111145,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50420}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1782111145,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50988}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782148380,"created_at":1683896403,"updated_at":1782111145,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54122}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782135113,"created_at":1684135695,"updated_at":1782111146,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54318}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1782111146,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":55497}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1782111147,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":57150}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1782111147,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":61223}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1782111148,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":62638}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781871791,"created_at":1687270955,"updated_at":1782111148,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":63371}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1782111149,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64056}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1782111150,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64088}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1782111150,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65694}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1782111150,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65712}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1782111151,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":68282}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781896759,"created_at":1690529205,"updated_at":1782111151,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":73104}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895456,"created_at":1694179368,"updated_at":1782111152,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":84159}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782126451,"created_at":1694763552,"updated_at":1782111152,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":85936}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1782111152,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":86614}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1782111152,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89431}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1782111152,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89649}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1782111153,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":90031}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1782111153,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":91342}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1782111153,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":92300}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1782111153,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93266}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1782111153,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93267}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1782111156,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100312}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1782111157,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100313}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1782111157,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101603}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1782111158,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101766}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1782111158,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101767}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781893847,"created_at":1700656372,"updated_at":1782111158,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101768}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1782111158,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":102101}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1782111158,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":104565}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1782111159,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":110711}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782139472,"created_at":1706516718,"updated_at":1782111159,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":114408}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1782111159,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129776}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1782111160,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129929}},{"id":129930,"brand_id":null,"role":1,"firstname":"David","lastname":"C.","email":"davidc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708427121,"updated_at":1782111161,"formatted_name":"David C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129930}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1782111162,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":130668}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1782111162,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":142567}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1782111162,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":143600}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147658}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147659}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1782111164,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":150625}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781705387,"created_at":1717573275,"updated_at":1782111164,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":152109}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1782111165,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":155823}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1782111165,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":157665}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1782111165,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":158194}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1782111166,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":161452}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163405}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163406}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1782111167,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":165582}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1782111167,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":172528}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1782111168,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":173521}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1782111168,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174479}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1782111170,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174482}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1782111170,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176117}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1782111170,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176131}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1782111170,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":178102}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1782111170,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":180191}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1782111171,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":181433}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782199012,"created_at":1726818141,"updated_at":1782111171,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":185107}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782199907,"created_at":1727707400,"updated_at":1782111172,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187955}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1782111172,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188268}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1782111173,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188269}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1782111173,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188270}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1782111173,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188271}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1782111173,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":189601}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1782111174,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":191897}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1782111174,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199014}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1782111174,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199349}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1782111176,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205911}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1782111176,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205958}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1782111176,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206343}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1782111177,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206781}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1782111177,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":209547}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1782111177,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212260}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1782111177,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213204}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1782111177,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213237}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1782111177,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229256}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1782111179,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":245881}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782201091,"created_at":1743676587,"updated_at":1782111179,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":252845}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1782111179,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":253945}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1782111179,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":265192}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156042,"created_at":1753108716,"updated_at":1782111179,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":294102}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781535690,"created_at":1753365389,"updated_at":1782111180,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":295579}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1782111180,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":300549}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1782111180,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310518}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1782111180,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310811}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782150314,"created_at":1757321593,"updated_at":1782111181,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":313221}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782155896,"created_at":1757936429,"updated_at":1782111181,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":315362}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1782111181,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":324335}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1782111182,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":325964}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1782111182,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":327774}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1782111182,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":328615}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1782111183,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348001}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1782111183,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348024}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1782111183,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":350651}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1782111185,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":361460}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1782111188,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":373492}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1782111188,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":377589}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1782111188,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":390465}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156648,"created_at":1773824025,"updated_at":1782111188,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":394583}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782151217,"created_at":1774004046,"updated_at":1782111188,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":395945}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782152976,"created_at":1774358224,"updated_at":1782111188,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":397140}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1782111188,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":402185}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1782111188,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412590}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782157491,"created_at":1777031419,"updated_at":1782111189,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412618}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1782111189,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":415434}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1782111191,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":416131}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779261907,"created_at":1778666928,"updated_at":1782111191,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421091}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782199583,"created_at":1778666929,"updated_at":1782111191,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421092}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1782111192,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421459}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1782111194,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422256}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1782111194,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422257}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782194836,"created_at":1778840642,"updated_at":1782111195,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422260}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1782111195,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":425558}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1782111195,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426383}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1782111197,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426384}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1782111197,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439111}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1782111198,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439112}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1782111198,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439115}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1782111198,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439116}}],"groups":[{"id":1,"name":"System Administrators","description":"Default group for administrators, always has all permissions.","colour":"#777777","administrator":1,"created_at":1631891524,"updated_at":1631891524,"pivot":{"department_id":38,"group_id":1},"users":[{"id":1,"brand_id":null,"role":1,"firstname":"Eric","lastname":"Martin","email":"eric.m@touchsupport.com","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1653576780,"created_at":1631891602,"updated_at":1755875229,"formatted_name":"Eric Martin","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1},"departmentsubscriptions":[],"opsettings":{"id":1,"user_id":1,"session_id":null,"template":"0","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"1","take_ownership":"1","pause_duetime":"1","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1631891602,"updated_at":1646677130}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782182308,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":9}}]},{"id":2,"name":"TS Support Staff","description":"TS Agents","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416054,"pivot":{"department_id":38,"group_id":2},"users":[{"id":11291,"brand_id":null,"role":1,"firstname":"Margareta","lastname":"Kolaric","email":"margareta.k@touchsupport.com","email_verified":1,"active":0,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1659985227,"created_at":1658299730,"updated_at":1660038707,"formatted_name":"Margareta Kolaric","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11291}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1782111106,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12},"departmentsubscriptions":[],"opsettings":{"id":12,"user_id":12,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144013,"updated_at":1782111106}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14},"departmentsubscriptions":[],"opsettings":{"id":14,"user_id":14,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1782111107}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17},"departmentsubscriptions":[],"opsettings":{"id":17,"user_id":17,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1782111107}},{"id":26,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"U.","email":"ivanu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144017,"updated_at":1782111107,"formatted_name":"Ivan U.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":26},"departmentsubscriptions":[],"opsettings":{"id":26,"user_id":26,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144017,"updated_at":1782111107}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1782111107,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":166},"departmentsubscriptions":[],"opsettings":{"id":39,"user_id":166,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677519,"updated_at":1782111107}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111107,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":167},"departmentsubscriptions":[],"opsettings":{"id":40,"user_id":167,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1782111107}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111108,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":168},"departmentsubscriptions":[],"opsettings":{"id":41,"user_id":168,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1782111108}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":169},"departmentsubscriptions":[],"opsettings":{"id":42,"user_id":169,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1782111108}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":170},"departmentsubscriptions":[],"opsettings":{"id":43,"user_id":170,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1782111108}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1782111109,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":171},"departmentsubscriptions":[],"opsettings":{"id":44,"user_id":171,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677522,"updated_at":1782111109}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1782111109,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176},"departmentsubscriptions":[],"opsettings":{"id":49,"user_id":176,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677525,"updated_at":1782111109}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1782111109,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":179},"departmentsubscriptions":[],"opsettings":{"id":52,"user_id":179,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677526,"updated_at":1782111109}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1782111110,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":182},"departmentsubscriptions":[],"opsettings":{"id":55,"user_id":182,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677528,"updated_at":1782111110}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1782111110,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":183},"departmentsubscriptions":[],"opsettings":{"id":56,"user_id":183,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677529,"updated_at":1782111110}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1782111110,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":186},"departmentsubscriptions":[],"opsettings":{"id":59,"user_id":186,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677530,"updated_at":1782111110}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1782111110,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187},"departmentsubscriptions":[],"opsettings":{"id":60,"user_id":187,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677531,"updated_at":1782111110}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1782111111,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188},"departmentsubscriptions":[],"opsettings":{"id":61,"user_id":188,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677532,"updated_at":1782111111}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1782111111,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":190},"departmentsubscriptions":[],"opsettings":{"id":63,"user_id":190,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677533,"updated_at":1782111111}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1782111111,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":196},"departmentsubscriptions":[],"opsettings":{"id":69,"user_id":196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677536,"updated_at":1782111111}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1782111112,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":197},"departmentsubscriptions":[],"opsettings":{"id":70,"user_id":197,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677537,"updated_at":1782111112}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":198},"departmentsubscriptions":[],"opsettings":{"id":71,"user_id":198,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1782111112}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199},"departmentsubscriptions":[],"opsettings":{"id":72,"user_id":199,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1782111112}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1782111112,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":200},"departmentsubscriptions":[],"opsettings":{"id":73,"user_id":200,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677539,"updated_at":1782111112}},{"id":202,"brand_id":null,"role":1,"firstname":"Doroteja","lastname":"S.","email":"dorotejas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Doroteja S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":202},"departmentsubscriptions":[],"opsettings":{"id":75,"user_id":202,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1782111113}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":203},"departmentsubscriptions":[],"opsettings":{"id":76,"user_id":203,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1782111113}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1782111113,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205},"departmentsubscriptions":[],"opsettings":{"id":78,"user_id":205,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677541,"updated_at":1782111113}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1782111113,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":207},"departmentsubscriptions":[],"opsettings":{"id":80,"user_id":207,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677542,"updated_at":1782111113}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":211},"departmentsubscriptions":[],"opsettings":{"id":84,"user_id":211,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111114}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":212},"departmentsubscriptions":[],"opsettings":{"id":85,"user_id":212,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111114}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781626614,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213},"departmentsubscriptions":[],"opsettings":{"id":86,"user_id":213,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111114}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111115,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":214},"departmentsubscriptions":[],"opsettings":{"id":87,"user_id":214,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111115}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111115,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":215},"departmentsubscriptions":[],"opsettings":{"id":88,"user_id":215,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1782111115}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111116,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":216},"departmentsubscriptions":[],"opsettings":{"id":89,"user_id":216,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1782111116}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":219},"departmentsubscriptions":[],"opsettings":{"id":92,"user_id":219,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1782111116}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":220},"departmentsubscriptions":[],"opsettings":{"id":93,"user_id":220,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1782111116}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":221},"departmentsubscriptions":[],"opsettings":{"id":94,"user_id":221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1782111116}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1782111117,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":224},"departmentsubscriptions":[],"opsettings":{"id":97,"user_id":224,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677546,"updated_at":1782111117}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":226},"departmentsubscriptions":[],"opsettings":{"id":99,"user_id":226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111117}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":227},"departmentsubscriptions":[],"opsettings":{"id":100,"user_id":227,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111117}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895710,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":228},"departmentsubscriptions":[],"opsettings":{"id":101,"user_id":228,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111117}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1782111118,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229},"departmentsubscriptions":[],"opsettings":{"id":102,"user_id":229,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111118}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1782111118,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":233},"departmentsubscriptions":[],"opsettings":{"id":106,"user_id":233,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677548,"updated_at":1782111118}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1782111118,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":234},"departmentsubscriptions":[],"opsettings":{"id":107,"user_id":234,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677549,"updated_at":1782111118}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":237},"departmentsubscriptions":[],"opsettings":{"id":110,"user_id":237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111119}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":238},"departmentsubscriptions":[],"opsettings":{"id":111,"user_id":238,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111119}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":239},"departmentsubscriptions":[],"opsettings":{"id":112,"user_id":239,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111119}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1782111120,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":240},"departmentsubscriptions":[],"opsettings":{"id":113,"user_id":240,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111120}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1782111120,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":962},"departmentsubscriptions":[],"opsettings":{"id":123,"user_id":962,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647841009,"updated_at":1782111120}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1782111121,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1070},"departmentsubscriptions":[],"opsettings":{"id":124,"user_id":1070,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648037192,"updated_at":1782111121}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1782111122,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1135},"departmentsubscriptions":[],"opsettings":{"id":126,"user_id":1135,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648115622,"updated_at":1782111122}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1782111122,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1532},"departmentsubscriptions":[],"opsettings":{"id":131,"user_id":1532,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648644758,"updated_at":1782111122}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1782111123,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1786},"departmentsubscriptions":[],"opsettings":{"id":137,"user_id":1786,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648818067,"updated_at":1782111123}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1782111123,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2226},"departmentsubscriptions":[],"opsettings":{"id":138,"user_id":2226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649231755,"updated_at":1782111123}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1782111123,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2508},"departmentsubscriptions":[],"opsettings":{"id":139,"user_id":2508,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649415182,"updated_at":1782111123}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1782111124,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3449},"departmentsubscriptions":[],"opsettings":{"id":140,"user_id":3449,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649924213,"updated_at":1782111124}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1782111124,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3720},"departmentsubscriptions":[],"opsettings":{"id":141,"user_id":3720,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650388098,"updated_at":1782111124}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1782111124,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3819},"departmentsubscriptions":[],"opsettings":{"id":142,"user_id":3819,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650529948,"updated_at":1782111124}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1782111125,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":4642},"departmentsubscriptions":[],"opsettings":{"id":148,"user_id":4642,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1651238452,"updated_at":1782111125}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1782111126,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":6317},"departmentsubscriptions":[],"opsettings":{"id":152,"user_id":6317,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1653076275,"updated_at":1782111126}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1782111127,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9730},"departmentsubscriptions":[],"opsettings":{"id":157,"user_id":9730,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656593780,"updated_at":1782111127}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1782111129,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9922},"departmentsubscriptions":[],"opsettings":{"id":158,"user_id":9922,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656682872,"updated_at":1782111129}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1782111130,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":10792},"departmentsubscriptions":[],"opsettings":{"id":162,"user_id":10792,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1657610986,"updated_at":1782111130}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1782111132,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11192},"departmentsubscriptions":[],"opsettings":{"id":164,"user_id":11192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1658215011,"updated_at":1782111132}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1782111133,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12035},"departmentsubscriptions":[],"opsettings":{"id":167,"user_id":12035,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659196776,"updated_at":1782111133}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1782111134,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12581},"departmentsubscriptions":[],"opsettings":{"id":170,"user_id":12581,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659958008,"updated_at":1782111134}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1782111134,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13137},"departmentsubscriptions":[],"opsettings":{"id":174,"user_id":13137,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660547474,"updated_at":1782111134}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1782111134,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13140},"departmentsubscriptions":[],"opsettings":{"id":177,"user_id":13140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660559835,"updated_at":1782111134}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1782111134,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13141},"departmentsubscriptions":[],"opsettings":{"id":178,"user_id":13141,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660560866,"updated_at":1782111134}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782145898,"created_at":1660725795,"updated_at":1782111134,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13394},"departmentsubscriptions":[],"opsettings":{"id":179,"user_id":13394,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660725795,"updated_at":1782111134}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1782111135,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13621},"departmentsubscriptions":[],"opsettings":{"id":180,"user_id":13621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661157885,"updated_at":1782111135}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1782111135,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14263},"departmentsubscriptions":[],"opsettings":{"id":184,"user_id":14263,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757736,"updated_at":1782111135}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1782111135,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14264},"departmentsubscriptions":[],"opsettings":{"id":185,"user_id":14264,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757998,"updated_at":1782111135}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1782111136,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16059},"departmentsubscriptions":[],"opsettings":{"id":189,"user_id":16059,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318144,"updated_at":1782111136}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1782111136,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16060},"departmentsubscriptions":[],"opsettings":{"id":190,"user_id":16060,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318616,"updated_at":1782111136}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1782111136,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17854},"departmentsubscriptions":[],"opsettings":{"id":196,"user_id":17854,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665143930,"updated_at":1782111136}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1782111136,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":18951},"departmentsubscriptions":[],"opsettings":{"id":198,"user_id":18951,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665765378,"updated_at":1782111136}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1782111137,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":20092},"departmentsubscriptions":[],"opsettings":{"id":202,"user_id":20092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1666699873,"updated_at":1782111137}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1782111137,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":23856},"departmentsubscriptions":[],"opsettings":{"id":213,"user_id":23856,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669026228,"updated_at":1782111137}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1782111138,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":24811},"departmentsubscriptions":[],"opsettings":{"id":218,"user_id":24811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669817686,"updated_at":1782111138}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1782111138,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29398},"departmentsubscriptions":[],"opsettings":{"id":230,"user_id":29398,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672645809,"updated_at":1782111138}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1782111139,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29399},"departmentsubscriptions":[],"opsettings":{"id":231,"user_id":29399,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672646800,"updated_at":1782111139}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1782111140,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":35583},"departmentsubscriptions":[],"opsettings":{"id":243,"user_id":35583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1675667013,"updated_at":1782111140}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781880191,"created_at":1676552030,"updated_at":1782111140,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37392},"departmentsubscriptions":[],"opsettings":{"id":250,"user_id":37392,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676552030,"updated_at":1782111140}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1782111141,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37580},"departmentsubscriptions":[],"opsettings":{"id":252,"user_id":37580,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676622099,"updated_at":1782111141}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782198225,"created_at":1677491742,"updated_at":1782111141,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":38823},"departmentsubscriptions":[],"opsettings":{"id":254,"user_id":38823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677491742,"updated_at":1782111141}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1782111141,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":39064},"departmentsubscriptions":[],"opsettings":{"id":255,"user_id":39064,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677572540,"updated_at":1782111141}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1782111142,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":40010},"departmentsubscriptions":[],"opsettings":{"id":261,"user_id":40010,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1678082291,"updated_at":1782111142}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1782111142,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43609},"departmentsubscriptions":[],"opsettings":{"id":264,"user_id":43609,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679470161,"updated_at":1782111142}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1782111143,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43659},"departmentsubscriptions":[],"opsettings":{"id":265,"user_id":43659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679480588,"updated_at":1782111143}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1782111143,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43661},"departmentsubscriptions":[],"opsettings":{"id":266,"user_id":43661,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679485129,"updated_at":1782111143}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1782111143,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":44807},"departmentsubscriptions":[],"opsettings":{"id":268,"user_id":44807,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679988944,"updated_at":1782111143}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1782111144,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45606},"departmentsubscriptions":[],"opsettings":{"id":270,"user_id":45606,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680250214,"updated_at":1782111144}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1782111144,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45621},"departmentsubscriptions":[],"opsettings":{"id":272,"user_id":45621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680262558,"updated_at":1782111144}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1782111144,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47555},"departmentsubscriptions":[],"opsettings":{"id":279,"user_id":47555,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681204018,"updated_at":1782111144}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1782111145,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47889},"departmentsubscriptions":[],"opsettings":{"id":280,"user_id":47889,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681285737,"updated_at":1782111145}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1782111145,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47890},"departmentsubscriptions":[],"opsettings":{"id":281,"user_id":47890,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681287575,"updated_at":1782111145}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1782111145,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50420},"departmentsubscriptions":[],"opsettings":{"id":284,"user_id":50420,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682502421,"updated_at":1782111145}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1782111145,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50988},"departmentsubscriptions":[],"opsettings":{"id":286,"user_id":50988,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682679278,"updated_at":1782111145}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782148380,"created_at":1683896403,"updated_at":1782111145,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54122},"departmentsubscriptions":[],"opsettings":{"id":295,"user_id":54122,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1683896403,"updated_at":1782111145}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782135113,"created_at":1684135695,"updated_at":1782111146,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54318},"departmentsubscriptions":[],"opsettings":{"id":299,"user_id":54318,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684135695,"updated_at":1782111146}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1782111146,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":55497},"departmentsubscriptions":[],"opsettings":{"id":305,"user_id":55497,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684738981,"updated_at":1782111146}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1782111147,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":57150},"departmentsubscriptions":[],"opsettings":{"id":307,"user_id":57150,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1685520309,"updated_at":1782111147}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1782111147,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":61223},"departmentsubscriptions":[],"opsettings":{"id":311,"user_id":61223,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686551124,"updated_at":1782111147}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1782111148,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":62638},"departmentsubscriptions":[],"opsettings":{"id":313,"user_id":62638,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686903862,"updated_at":1782111148}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781871791,"created_at":1687270955,"updated_at":1782111148,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":63371},"departmentsubscriptions":[],"opsettings":{"id":316,"user_id":63371,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687270955,"updated_at":1782111148}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1782111149,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64056},"departmentsubscriptions":[],"opsettings":{"id":317,"user_id":64056,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532468,"updated_at":1782111149}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1782111150,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64088},"departmentsubscriptions":[],"opsettings":{"id":318,"user_id":64088,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532874,"updated_at":1782111150}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1782111150,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65694},"departmentsubscriptions":[],"opsettings":{"id":319,"user_id":65694,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688144997,"updated_at":1782111150}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1782111150,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65712},"departmentsubscriptions":[],"opsettings":{"id":321,"user_id":65712,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688145341,"updated_at":1782111150}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1782111151,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":68282},"departmentsubscriptions":[],"opsettings":{"id":329,"user_id":68282,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1689087107,"updated_at":1782111151}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781896759,"created_at":1690529205,"updated_at":1782111151,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":73104},"departmentsubscriptions":[],"opsettings":{"id":340,"user_id":73104,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1690529205,"updated_at":1782111151}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895456,"created_at":1694179368,"updated_at":1782111152,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":84159},"departmentsubscriptions":[],"opsettings":{"id":351,"user_id":84159,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694179368,"updated_at":1782111152}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782126451,"created_at":1694763552,"updated_at":1782111152,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":85936},"departmentsubscriptions":[],"opsettings":{"id":354,"user_id":85936,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694763552,"updated_at":1782111152}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1782111152,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":86614},"departmentsubscriptions":[],"opsettings":{"id":355,"user_id":86614,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695104414,"updated_at":1782111152}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1782111152,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89431},"departmentsubscriptions":[],"opsettings":{"id":357,"user_id":89431,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695974359,"updated_at":1782111152}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1782111152,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89649},"departmentsubscriptions":[],"opsettings":{"id":360,"user_id":89649,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695996021,"updated_at":1782111152}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1782111153,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":90031},"departmentsubscriptions":[],"opsettings":{"id":361,"user_id":90031,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696232852,"updated_at":1782111153}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1782111153,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":91342},"departmentsubscriptions":[],"opsettings":{"id":364,"user_id":91342,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696580015,"updated_at":1782111153}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1782111153,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":92300},"departmentsubscriptions":[],"opsettings":{"id":365,"user_id":92300,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696939254,"updated_at":1782111153}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1782111153,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93266},"departmentsubscriptions":[],"opsettings":{"id":366,"user_id":93266,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697187476,"updated_at":1782111153}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1782111153,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93267},"departmentsubscriptions":[],"opsettings":{"id":367,"user_id":93267,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697189887,"updated_at":1782111153}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1782111156,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100312},"departmentsubscriptions":[],"opsettings":{"id":375,"user_id":100312,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699958632,"updated_at":1782111156}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1782111157,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100313},"departmentsubscriptions":[],"opsettings":{"id":376,"user_id":100313,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699959005,"updated_at":1782111157}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1782111157,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101603},"departmentsubscriptions":[],"opsettings":{"id":379,"user_id":101603,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700560053,"updated_at":1782111157}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1782111158,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101766},"departmentsubscriptions":[],"opsettings":{"id":381,"user_id":101766,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656370,"updated_at":1782111158}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1782111158,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101767},"departmentsubscriptions":[],"opsettings":{"id":382,"user_id":101767,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656371,"updated_at":1782111158}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781893847,"created_at":1700656372,"updated_at":1782111158,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101768},"departmentsubscriptions":[],"opsettings":{"id":383,"user_id":101768,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656372,"updated_at":1782111158}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1782111158,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":102101},"departmentsubscriptions":[],"opsettings":{"id":384,"user_id":102101,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700678235,"updated_at":1782111158}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1782111158,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":104565},"departmentsubscriptions":[],"opsettings":{"id":391,"user_id":104565,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1701853526,"updated_at":1782111158}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1782111159,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":110711},"departmentsubscriptions":[],"opsettings":{"id":402,"user_id":110711,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1704798305,"updated_at":1782111159}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782139472,"created_at":1706516718,"updated_at":1782111159,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":114408},"departmentsubscriptions":[],"opsettings":{"id":410,"user_id":114408,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1706516718,"updated_at":1782111159}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1782111159,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129776},"departmentsubscriptions":[],"opsettings":{"id":417,"user_id":129776,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708331300,"updated_at":1782111159}},{"id":129930,"brand_id":null,"role":1,"firstname":"David","lastname":"C.","email":"davidc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708427121,"updated_at":1782111161,"formatted_name":"David C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129930},"departmentsubscriptions":[],"opsettings":{"id":419,"user_id":129930,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708427121,"updated_at":1782111161}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1782111162,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":130668},"departmentsubscriptions":[],"opsettings":{"id":421,"user_id":130668,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708684636,"updated_at":1782111162}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1782111162,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":142567},"departmentsubscriptions":[],"opsettings":{"id":443,"user_id":142567,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1713860284,"updated_at":1782111162}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1782111162,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":143600},"departmentsubscriptions":[],"opsettings":{"id":447,"user_id":143600,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1714475594,"updated_at":1782111162}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":147659},"departmentsubscriptions":[],"opsettings":{"id":457,"user_id":147659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1782111163}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1782111164,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":150625},"departmentsubscriptions":[],"opsettings":{"id":466,"user_id":150625,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717159265,"updated_at":1782111164}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781705387,"created_at":1717573275,"updated_at":1782111164,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":152109},"departmentsubscriptions":[],"opsettings":{"id":467,"user_id":152109,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717573275,"updated_at":1782111164}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1782111165,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":155823},"departmentsubscriptions":[],"opsettings":{"id":469,"user_id":155823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1718369948,"updated_at":1782111165}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1782111165,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":157665},"departmentsubscriptions":[],"opsettings":{"id":472,"user_id":157665,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719225931,"updated_at":1782111165}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1782111165,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":158194},"departmentsubscriptions":[],"opsettings":{"id":474,"user_id":158194,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719342230,"updated_at":1782111165}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1782111166,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":161452},"departmentsubscriptions":[],"opsettings":{"id":479,"user_id":161452,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720165720,"updated_at":1782111166}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163405},"departmentsubscriptions":[],"opsettings":{"id":485,"user_id":163405,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1782111167}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163406},"departmentsubscriptions":[],"opsettings":{"id":486,"user_id":163406,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1782111167}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1782111167,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":165582},"departmentsubscriptions":[],"opsettings":{"id":490,"user_id":165582,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1721387791,"updated_at":1782111167}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1782111167,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":172528},"departmentsubscriptions":[],"opsettings":{"id":492,"user_id":172528,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723206420,"updated_at":1782111167}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1782111168,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":173521},"departmentsubscriptions":[],"opsettings":{"id":494,"user_id":173521,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723626877,"updated_at":1782111168}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1782111168,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174479},"departmentsubscriptions":[],"opsettings":{"id":495,"user_id":174479,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060421,"updated_at":1782111168}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1782111170,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174482},"departmentsubscriptions":[],"opsettings":{"id":498,"user_id":174482,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060937,"updated_at":1782111170}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1782111170,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176117},"departmentsubscriptions":[],"opsettings":{"id":501,"user_id":176117,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724410137,"updated_at":1782111170}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1782111170,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176131},"departmentsubscriptions":[],"opsettings":{"id":503,"user_id":176131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724417290,"updated_at":1782111170}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1782111170,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":178102},"departmentsubscriptions":[],"opsettings":{"id":506,"user_id":178102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725003698,"updated_at":1782111170}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1782111170,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":180191},"departmentsubscriptions":[],"opsettings":{"id":510,"user_id":180191,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725608179,"updated_at":1782111170}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1782111171,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":181433},"departmentsubscriptions":[],"opsettings":{"id":512,"user_id":181433,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725975355,"updated_at":1782111171}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782199012,"created_at":1726818141,"updated_at":1782111171,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":185107},"departmentsubscriptions":[],"opsettings":{"id":517,"user_id":185107,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1726818141,"updated_at":1782200279}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782199907,"created_at":1727707400,"updated_at":1782111172,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187955},"departmentsubscriptions":[],"opsettings":{"id":521,"user_id":187955,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727707400,"updated_at":1782111172}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1782111172,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188268},"departmentsubscriptions":[],"opsettings":{"id":523,"user_id":188268,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727768525,"updated_at":1782111172}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1782111173,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188269},"departmentsubscriptions":[],"opsettings":{"id":524,"user_id":188269,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727771176,"updated_at":1782111173}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1782111173,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188270},"departmentsubscriptions":[],"opsettings":{"id":525,"user_id":188270,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772061,"updated_at":1782111173}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1782111173,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188271},"departmentsubscriptions":[],"opsettings":{"id":526,"user_id":188271,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772908,"updated_at":1782111173}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1782111173,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":189601},"departmentsubscriptions":[],"opsettings":{"id":528,"user_id":189601,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728042992,"updated_at":1782111173}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1782111174,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":191897},"departmentsubscriptions":[],"opsettings":{"id":530,"user_id":191897,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728909865,"updated_at":1782111174}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1782111174,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199014},"departmentsubscriptions":[],"opsettings":{"id":531,"user_id":199014,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729236676,"updated_at":1782111174}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1782111174,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199349},"departmentsubscriptions":[],"opsettings":{"id":532,"user_id":199349,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729495778,"updated_at":1782111174}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1782111176,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205911},"departmentsubscriptions":[],"opsettings":{"id":536,"user_id":205911,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731330645,"updated_at":1782111176}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1782111176,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205958},"departmentsubscriptions":[],"opsettings":{"id":538,"user_id":205958,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731335296,"updated_at":1782111176}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1782111176,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206343},"departmentsubscriptions":[],"opsettings":{"id":539,"user_id":206343,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731419853,"updated_at":1782111176}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1782111177,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206781},"departmentsubscriptions":[],"opsettings":{"id":540,"user_id":206781,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731489969,"updated_at":1782111177}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1782111177,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":209547},"departmentsubscriptions":[],"opsettings":{"id":543,"user_id":209547,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1732280917,"updated_at":1782111177}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1782111177,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213204},"departmentsubscriptions":[],"opsettings":{"id":546,"user_id":213204,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733482357,"updated_at":1782111177}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1782111177,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213237},"departmentsubscriptions":[],"opsettings":{"id":547,"user_id":213237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733490034,"updated_at":1782111177}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1782111177,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229256},"departmentsubscriptions":[],"opsettings":{"id":549,"user_id":229256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1738325589,"updated_at":1782111177}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1782111179,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":245881},"departmentsubscriptions":[],"opsettings":{"id":556,"user_id":245881,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1742201232,"updated_at":1782111179}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1782111179,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":253945},"departmentsubscriptions":[],"opsettings":{"id":560,"user_id":253945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1744012545,"updated_at":1782111179}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1782111179,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":265192},"departmentsubscriptions":[],"opsettings":{"id":562,"user_id":265192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1746538563,"updated_at":1782111179}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156042,"created_at":1753108716,"updated_at":1782111179,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":294102},"departmentsubscriptions":[],"opsettings":{"id":565,"user_id":294102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1753108716,"updated_at":1782111179}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1782111180,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310518},"departmentsubscriptions":[],"opsettings":{"id":569,"user_id":310518,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756820653,"updated_at":1782111180}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1782111180,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310811},"departmentsubscriptions":[],"opsettings":{"id":570,"user_id":310811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756886835,"updated_at":1782111180}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782150314,"created_at":1757321593,"updated_at":1782111181,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":313221},"departmentsubscriptions":[],"opsettings":{"id":571,"user_id":313221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1757321593,"updated_at":1782111181}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782155896,"created_at":1757936429,"updated_at":1782111181,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":315362},"departmentsubscriptions":[],"opsettings":{"id":620,"user_id":315362,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":0,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778667441,"updated_at":1782111181}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1782111181,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":324335},"departmentsubscriptions":[],"opsettings":{"id":574,"user_id":324335,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759734000,"updated_at":1782111181}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1782111182,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":325964},"departmentsubscriptions":[],"opsettings":{"id":576,"user_id":325964,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759906412,"updated_at":1782111182}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1782111182,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":327774},"departmentsubscriptions":[],"opsettings":{"id":577,"user_id":327774,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760341688,"updated_at":1782111182}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1782111182,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":328615},"departmentsubscriptions":[],"opsettings":{"id":578,"user_id":328615,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760515834,"updated_at":1782111182}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1782111183,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348001},"departmentsubscriptions":[],"opsettings":{"id":586,"user_id":348001,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764319891,"updated_at":1782111183}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1782111183,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348024},"departmentsubscriptions":[],"opsettings":{"id":587,"user_id":348024,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764327473,"updated_at":1782111183}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1782111183,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":350651},"departmentsubscriptions":[],"opsettings":{"id":589,"user_id":350651,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764852139,"updated_at":1782111183}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1782111185,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":361460},"departmentsubscriptions":[],"opsettings":{"id":592,"user_id":361460,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1767360582,"updated_at":1782111185}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1782111188,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":373492},"departmentsubscriptions":[],"opsettings":{"id":598,"user_id":373492,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1769617210,"updated_at":1782111188}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1782111188,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":377589},"departmentsubscriptions":[],"opsettings":{"id":599,"user_id":377589,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1770376135,"updated_at":1782111188}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1782111188,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":390465},"departmentsubscriptions":[],"opsettings":{"id":604,"user_id":390465,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773056340,"updated_at":1782111188}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156648,"created_at":1773824025,"updated_at":1782111188,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":394583},"departmentsubscriptions":[],"opsettings":{"id":605,"user_id":394583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773824025,"updated_at":1782111188}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782151217,"created_at":1774004046,"updated_at":1782111188,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":395945},"departmentsubscriptions":[],"opsettings":{"id":606,"user_id":395945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774004046,"updated_at":1782111188}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782152976,"created_at":1774358224,"updated_at":1782111188,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":397140},"departmentsubscriptions":[],"opsettings":{"id":608,"user_id":397140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774358224,"updated_at":1782111188}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1782111188,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":402185},"departmentsubscriptions":[],"opsettings":{"id":609,"user_id":402185,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1775132104,"updated_at":1782111188}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1782111188,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412590},"departmentsubscriptions":[],"opsettings":{"id":614,"user_id":412590,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777022210,"updated_at":1782111188}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782157491,"created_at":1777031419,"updated_at":1782111189,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412618},"departmentsubscriptions":[],"opsettings":{"id":615,"user_id":412618,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777031419,"updated_at":1782111189}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1782111189,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":415434},"departmentsubscriptions":[],"opsettings":{"id":616,"user_id":415434,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777621332,"updated_at":1782111189}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1782111191,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":416131},"departmentsubscriptions":[],"opsettings":{"id":617,"user_id":416131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777894436,"updated_at":1782111191}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1782111192,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":421459},"departmentsubscriptions":[],"opsettings":{"id":621,"user_id":421459,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778695608,"updated_at":1782111192}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1782111194,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422256},"departmentsubscriptions":[],"opsettings":{"id":622,"user_id":422256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778833304,"updated_at":1782111194}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1782111194,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422257},"departmentsubscriptions":[],"opsettings":{"id":623,"user_id":422257,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778834103,"updated_at":1782111194}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782194836,"created_at":1778840642,"updated_at":1782111195,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422260},"departmentsubscriptions":[],"opsettings":{"id":625,"user_id":422260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778840642,"updated_at":1782111195}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1782111195,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":425558},"departmentsubscriptions":[],"opsettings":{"id":627,"user_id":425558,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779458914,"updated_at":1782111195}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1782111195,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426383},"departmentsubscriptions":[],"opsettings":{"id":628,"user_id":426383,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773113,"updated_at":1782111195}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1782111197,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426384},"departmentsubscriptions":[],"opsettings":{"id":629,"user_id":426384,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773280,"updated_at":1782111197}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1782111197,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439111},"departmentsubscriptions":[],"opsettings":{"id":631,"user_id":439111,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781855110,"updated_at":1782111197}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1782111198,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439112},"departmentsubscriptions":[],"opsettings":{"id":632,"user_id":439112,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781856605,"updated_at":1782111198}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1782111198,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439115},"departmentsubscriptions":[],"opsettings":{"id":633,"user_id":439115,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781862241,"updated_at":1782111198}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1782111198,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439116},"departmentsubscriptions":[],"opsettings":{"id":634,"user_id":439116,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781863349,"updated_at":1782111198}}]},{"id":3,"name":"TS Support Administrator","description":"TS Admins","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416048,"pivot":{"department_id":38,"group_id":3},"users":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1782111105,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":3},"departmentsubscriptions":[],"opsettings":{"id":3,"user_id":3,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1632246825,"updated_at":1782111105}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1782111106,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":5},"departmentsubscriptions":[],"opsettings":{"id":5,"user_id":5,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144011,"updated_at":1782111106}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1775252314,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":7},"departmentsubscriptions":[],"opsettings":{"id":7,"user_id":7,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1782111106}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":8},"departmentsubscriptions":[],"opsettings":{"id":8,"user_id":8,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1782111106}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782182308,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":9},"departmentsubscriptions":[],"opsettings":{"id":9,"user_id":9,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":100,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.6.1","shortcuts_enabled":"0","created_at":1645144012,"updated_at":1782111106}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782160449,"created_at":1647609244,"updated_at":1782111120,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":934},"departmentsubscriptions":[],"opsettings":{"id":121,"user_id":934,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647609244,"updated_at":1782111120}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781195199,"created_at":1648724017,"updated_at":1782111122,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1692},"departmentsubscriptions":[],"opsettings":{"id":134,"user_id":1692,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648724017,"updated_at":1782111122}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1782111122,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1737},"departmentsubscriptions":[],"opsettings":{"id":135,"user_id":1737,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648747845,"updated_at":1782111122}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1782111160,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":129929},"departmentsubscriptions":[],"opsettings":{"id":418,"user_id":129929,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708426026,"updated_at":1782111160}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":147658},"departmentsubscriptions":[],"opsettings":{"id":456,"user_id":147658,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1782111163}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1782111177,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":212260},"departmentsubscriptions":[],"opsettings":{"id":545,"user_id":212260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733320600,"updated_at":1782111177}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782201091,"created_at":1743676587,"updated_at":1782111179,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":252845},"departmentsubscriptions":[],"opsettings":{"id":559,"user_id":252845,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1743676587,"updated_at":1782111179}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781535690,"created_at":1753365389,"updated_at":1782111180,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":295579},"departmentsubscriptions":[],"opsettings":{"id":566,"user_id":295579,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.7.3","shortcuts_enabled":"0","created_at":1753365389,"updated_at":1782111180}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1782111180,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":300549},"departmentsubscriptions":[],"opsettings":{"id":567,"user_id":300549,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1754586039,"updated_at":1782111180}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779261907,"created_at":1778666928,"updated_at":1782111191,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421091},"departmentsubscriptions":[],"opsettings":{"id":618,"user_id":421091,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666928,"updated_at":1782111191}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782199583,"created_at":1778666929,"updated_at":1782111191,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421092},"departmentsubscriptions":[],"opsettings":{"id":619,"user_id":421092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666929,"updated_at":1782111191}}]}]},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"customfields":[],"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782197629,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","additional_emails":[]},"watching":[],"assigned":[],"channel":{"id":3,"name":"API","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"API"},"status":{"id":7,"name":"Quality Open","colour":"#ff6363","auto_close":0,"order":7,"created_at":1777647425,"updated_at":1779069329,"icon":"Q
","icon_without_tooltip":"Q
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"last_reply":{"id":363800,"ticket_id":220126,"channel_id":3,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":null,"by":1,"type":0,"excerpt":"This ticket was automatically copied to QA from SupportPal ticket #7090880. Original ticket ID: 220125 Original subject: [ACC-AP INFO] - Missing May invoice from Pharmscript for May for Winchester Original message: ------------------------- ...","text":"This ticket was automatically copied to QA from SupportPal ticket #7090880.\n\nOriginal ticket ID: 220125\nOriginal subject: [ACC-AP INFO] - Missing May invoice from Pharmscript for May for Winchester\n\nOriginal message:\n-------------------------\nMissing May invoice from Pharmscript for May for Winchester--------------IP Address: 37.155.78.98","purified_text":"This ticket was automatically copied to QA from SupportPal ticket #7090880.\n\nOriginal ticket ID: 220125\nOriginal subject: [ACC-AP INFO] - Missing May invoice from Pharmscript for May for Winchester\n\nOriginal message:\n-------------------------\nMissing May invoice from Pharmscript for May for Winchester--------------IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782203778,"updated_at":1782203778},"tags":[]},"created_id":220126,"created_number":"3488360"}
[2026-06-23 08:36:21] Responding {"http_code":200,"success":true,"message":"QA ticket clone request completed","error":null}
[2026-06-23 08:38:17] Incoming webhook input {"ticket_id":"220127","has_secret":true}
[2026-06-23 08:38:17] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/220127","fields":[]}
[2026-06-23 08:38:17] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":220127,"number":"3137172","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":437268,"status_id":9,"priority_id":1,"sla_plan_id":null,"subject":"[ACC-AP INFO] - Missing May invoice from Vitaline Clinical Hydration Solutions for May for Winchester","due_time":null,"resolved_time":null,"reopened_time":null,"cc":["josif.s@touchsupport.com"],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1782203896,"last_message_time":1782203896,"last_reply_id":363801,"last_message_id":363801,"last_reply_by":1,"last_message_by":1,"created_at":1782203896,"updated_at":1782203896,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/3137172?token=96f3d0708efa0e1ac24c90053a27eb044192f479","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/220127","token":"96f3d0708efa0e1ac24c90053a27eb044192f479","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782203783,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"customfields":[{"id":120,"field_id":14,"ticket_id":220127,"value":"70","encrypted":0,"created_at":1782203896,"updated_at":1782203896},{"id":121,"field_id":25,"ticket_id":220127,"value":"90","encrypted":0,"created_at":1782203896,"updated_at":1782203896},{"id":122,"field_id":26,"ticket_id":220127,"value":"94","encrypted":0,"created_at":1782203896,"updated_at":1782203896}],"last_reply":{"id":363801,"ticket_id":220127,"channel_id":1,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":"37.155.78.98","by":1,"type":0,"excerpt":"Missing May invoice from Vitaline Clinical Hydration Solutions for May for Winchester\n\n--------------\nIP Address: 37.155.78.98","text":"Missing May invoice from Vitaline Clinical Hydration Solutions for May for Winchester
--------------
IP Address: 37.155.78.98","purified_text":"Missing May invoice from \u00a0Vitaline Clinical Hydration Solutions for May for Winchester
--------------
IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782203896,"updated_at":1782203896},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":220127,"created_number":"3137172"}
[2026-06-23 08:38:17] Parsed original ticket summary {"ticket_id":220127,"ticket_number":"3137172","subject":"[ACC-AP INFO] - Missing May invoice from Vitaline Clinical Hydration Solutions for May for Winchester","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":437268,"user_email":"yuliya.m@touchsupport.com"}
[2026-06-23 08:38:17] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=220127","fields":["ticket_id"]}
[2026-06-23 08:38:17] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":363801,"ticket_id":220127,"channel_id":1,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":"37.155.78.98","by":1,"type":0,"excerpt":"Missing May invoice from Vitaline Clinical Hydration Solutions for May for Winchester\n\n--------------\nIP Address: 37.155.78.98","text":"Missing May invoice from Vitaline Clinical Hydration Solutions for May for Winchester
--------------
IP Address: 37.155.78.98","purified_text":"Missing May invoice from \u00a0Vitaline Clinical Hydration Solutions for May for Winchester
--------------
IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782203896,"updated_at":1782203896,"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782203783,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-06-23 08:38:17] Parsed original messages summary {"message_count":1}
[2026-06-23 08:38:17] Create QA ticket payload summary {"user":437268,"user_email":"yuliya.m@touchsupport.com","department":38,"status":7,"priority":1,"subject":"[QA Copy of #3137172] [ACC-AP INFO] - Missing May invoice from Vitaline Clinical Hydration Solutions for May for Winchester","text_length":395}
[2026-06-23 08:38:17] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-06-23 08:38:18] SupportPal API response {"http_code":429,"status":"error","message":"Too many ticket requests made for yuliya.m@touchsupport.com. The limit is 3 in 5 minutes.","validation":null,"created_id":null,"created_number":null}
[2026-06-23 08:38:18] Responding {"http_code":500,"success":false,"message":null,"error":"SupportPal API returned an error"}
[2026-06-23 08:43:14] Incoming webhook input {"ticket_id":"220128","has_secret":true}
[2026-06-23 08:43:14] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/220128","fields":[]}
[2026-06-23 08:43:15] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":220128,"number":"7226372","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":437268,"status_id":9,"priority_id":1,"sla_plan_id":null,"subject":"[ACC-AP INFO] - Missing invoices from Pivotal Consulting Services for June 2025, February, March, April and May 2026 for Winchester","due_time":null,"resolved_time":null,"reopened_time":null,"cc":["JSocanac@ParadigmHCS.com"],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1782204194,"last_message_time":1782204194,"last_reply_id":363802,"last_message_id":363802,"last_reply_by":1,"last_message_by":1,"created_at":1782204194,"updated_at":1782204194,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/7226372?token=59c0a6c4942b578e86fb3b9b4d7b44ef729b43fe","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/220128","token":"59c0a6c4942b578e86fb3b9b4d7b44ef729b43fe","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782203901,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"customfields":[{"id":123,"field_id":14,"ticket_id":220128,"value":"70","encrypted":0,"created_at":1782204194,"updated_at":1782204194},{"id":124,"field_id":25,"ticket_id":220128,"value":"90","encrypted":0,"created_at":1782204194,"updated_at":1782204194},{"id":125,"field_id":26,"ticket_id":220128,"value":"94","encrypted":0,"created_at":1782204194,"updated_at":1782204194}],"last_reply":{"id":363802,"ticket_id":220128,"channel_id":1,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":"37.155.78.98","by":1,"type":0,"excerpt":"Missing invoices from Pivotal Consulting Services for June 2025, February, March, April and May 2026 for Winchester\n\n--------------\nIP Address: 37.155.78.98","text":"\r\n
Missing invoices from Pivotal Consulting Services for June 2025, February, March, April and May 2026 for Winchester
\r\n
--------------
IP Address: 37.155.78.98","purified_text":"\n
Missing invoices from \u00a0Pivotal Consulting Services for June 2025, February, March, April and May 2026 for Winchester
\n
--------------
IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782204194,"updated_at":1782204194},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":220128,"created_number":"7226372"}
[2026-06-23 08:43:15] Parsed original ticket summary {"ticket_id":220128,"ticket_number":"7226372","subject":"[ACC-AP INFO] - Missing invoices from Pivotal Consulting Services for June 2025, February, March, April and May 2026 for Winchester","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":437268,"user_email":"yuliya.m@touchsupport.com"}
[2026-06-23 08:43:15] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=220128","fields":["ticket_id"]}
[2026-06-23 08:43:15] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":363802,"ticket_id":220128,"channel_id":1,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":"37.155.78.98","by":1,"type":0,"excerpt":"Missing invoices from Pivotal Consulting Services for June 2025, February, March, April and May 2026 for Winchester\n\n--------------\nIP Address: 37.155.78.98","text":"\r\n
Missing invoices from Pivotal Consulting Services for June 2025, February, March, April and May 2026 for Winchester
\r\n
--------------
IP Address: 37.155.78.98","purified_text":"\n
Missing invoices from \u00a0Pivotal Consulting Services for June 2025, February, March, April and May 2026 for Winchester
\n
--------------
IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782204194,"updated_at":1782204194,"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782203901,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-06-23 08:43:16] Parsed original messages summary {"message_count":1}
[2026-06-23 08:43:16] Create QA ticket payload summary {"user":437268,"user_email":"yuliya.m@touchsupport.com","department":38,"status":7,"priority":1,"subject":"[QA Copy of #7226372] [ACC-AP INFO] - Missing invoices from Pivotal Consulting Services for June 2025, February, March, April and May 2026 for Winchester","text_length":456}
[2026-06-23 08:43:16] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-06-23 08:43:18] SupportPal API response {"http_code":200,"status":"success","message":"Successfully created new ticket!","validation":{"id":220129,"number":"8043178","department_id":38,"department_email_id":8,"brand_id":1,"channel_id":3,"user_id":437268,"status_id":7,"priority_id":1,"sla_plan_id":null,"subject":"[QA Copy of #7226372] [ACC-AP INFO] - Missing invoices from Pivotal Consulting Services for June 2025, February, March, April and May 2026 for Winchester","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1782204196,"last_message_time":1782204196,"last_reply_id":363803,"last_message_id":363803,"last_reply_by":1,"last_message_by":1,"created_at":1782204196,"updated_at":1782204196,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/8043178?token=bb55a739a0b22d16575fd54bab50f04d484d043b","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/220129","token":"bb55a739a0b22d16575fd54bab50f04d484d043b","department":{"id":38,"name":"Quality Assurance","description":"Quality Assurance","order":38,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":2,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667317,"updated_at":1782093645,"operators":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1782111105,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1782111106,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":5}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1775252314,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":7}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":8}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1782111106,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17}},{"id":26,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"U.","email":"ivanu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144017,"updated_at":1782111107,"formatted_name":"Ivan U.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":26}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1782111107,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":166}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111107,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":167}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111108,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":168}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":169}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":170}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1782111109,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":171}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1782111109,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1782111109,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":179}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1782111110,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":182}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1782111110,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":183}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1782111110,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":186}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1782111110,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1782111111,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1782111111,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":190}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1782111111,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":196}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1782111112,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":197}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":198}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1782111112,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":200}},{"id":202,"brand_id":null,"role":1,"firstname":"Doroteja","lastname":"S.","email":"dorotejas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Doroteja S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":202}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":203}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1782111113,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1782111113,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":207}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":211}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781626614,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111115,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":214}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111115,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":215}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111116,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":216}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":219}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":220}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":221}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1782111117,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":224}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":226}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":227}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895710,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":228}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1782111118,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1782111118,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":233}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1782111118,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":234}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":237}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":238}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":239}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1782111120,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":240}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782160449,"created_at":1647609244,"updated_at":1782111120,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":934}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1782111120,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":962}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1782111121,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1070}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1782111122,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1135}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1782111122,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1532}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781195199,"created_at":1648724017,"updated_at":1782111122,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1692}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1782111122,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1737}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1782111123,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1786}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1782111123,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2226}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1782111123,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2508}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1782111124,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3449}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1782111124,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3720}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1782111124,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3819}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1782111125,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":4642}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1782111126,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":6317}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1782111127,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9730}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1782111129,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9922}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1782111130,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":10792}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1782111132,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":11192}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1782111133,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12035}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1782111134,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12581}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1782111134,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13137}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1782111134,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13140}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1782111134,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13141}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782145898,"created_at":1660725795,"updated_at":1782111134,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13394}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1782111135,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13621}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1782111135,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14263}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1782111135,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14264}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1782111136,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16059}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1782111136,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16060}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1782111136,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17854}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1782111136,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":18951}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1782111137,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":20092}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1782111137,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":23856}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1782111138,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":24811}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1782111138,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29398}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1782111139,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29399}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1782111140,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":35583}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781880191,"created_at":1676552030,"updated_at":1782111140,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37392}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1782111141,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37580}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782198225,"created_at":1677491742,"updated_at":1782111141,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":38823}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1782111141,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":39064}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1782111142,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":40010}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1782111142,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43609}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1782111143,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43659}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1782111143,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43661}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1782111143,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":44807}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1782111144,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45606}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1782111144,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45621}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1782111144,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47555}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1782111145,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47889}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1782111145,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47890}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1782111145,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50420}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1782111145,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50988}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782148380,"created_at":1683896403,"updated_at":1782111145,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54122}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782135113,"created_at":1684135695,"updated_at":1782111146,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54318}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1782111146,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":55497}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1782111147,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":57150}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1782111147,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":61223}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1782111148,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":62638}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781871791,"created_at":1687270955,"updated_at":1782111148,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":63371}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1782111149,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64056}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1782111150,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64088}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1782111150,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65694}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1782111150,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65712}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1782111151,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":68282}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781896759,"created_at":1690529205,"updated_at":1782111151,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":73104}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895456,"created_at":1694179368,"updated_at":1782111152,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":84159}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782126451,"created_at":1694763552,"updated_at":1782111152,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":85936}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1782111152,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":86614}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1782111152,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89431}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1782111152,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89649}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1782111153,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":90031}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1782111153,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":91342}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1782111153,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":92300}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1782111153,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93266}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1782111153,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93267}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1782111156,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100312}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1782111157,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100313}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1782111157,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101603}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1782111158,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101766}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1782111158,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101767}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781893847,"created_at":1700656372,"updated_at":1782111158,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101768}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1782111158,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":102101}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1782111158,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":104565}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1782111159,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":110711}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782139472,"created_at":1706516718,"updated_at":1782111159,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":114408}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1782111159,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129776}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1782111160,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129929}},{"id":129930,"brand_id":null,"role":1,"firstname":"David","lastname":"C.","email":"davidc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708427121,"updated_at":1782111161,"formatted_name":"David C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129930}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1782111162,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":130668}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1782111162,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":142567}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1782111162,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":143600}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147658}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147659}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1782111164,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":150625}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781705387,"created_at":1717573275,"updated_at":1782111164,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":152109}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1782111165,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":155823}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1782111165,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":157665}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1782111165,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":158194}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1782111166,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":161452}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163405}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163406}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1782111167,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":165582}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1782111167,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":172528}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1782111168,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":173521}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1782111168,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174479}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1782111170,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174482}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1782111170,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176117}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1782111170,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176131}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1782111170,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":178102}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1782111170,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":180191}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1782111171,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":181433}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782199012,"created_at":1726818141,"updated_at":1782111171,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":185107}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782199907,"created_at":1727707400,"updated_at":1782111172,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187955}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1782111172,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188268}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1782111173,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188269}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1782111173,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188270}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1782111173,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188271}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1782111173,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":189601}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1782111174,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":191897}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1782111174,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199014}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1782111174,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199349}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1782111176,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205911}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1782111176,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205958}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1782111176,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206343}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1782111177,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206781}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1782111177,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":209547}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1782111177,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212260}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1782111177,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213204}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1782111177,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213237}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1782111177,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229256}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1782111179,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":245881}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782201091,"created_at":1743676587,"updated_at":1782111179,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":252845}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1782111179,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":253945}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1782111179,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":265192}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156042,"created_at":1753108716,"updated_at":1782111179,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":294102}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781535690,"created_at":1753365389,"updated_at":1782111180,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":295579}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1782111180,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":300549}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1782111180,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310518}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1782111180,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310811}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782150314,"created_at":1757321593,"updated_at":1782111181,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":313221}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782155896,"created_at":1757936429,"updated_at":1782111181,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":315362}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1782111181,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":324335}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1782111182,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":325964}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1782111182,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":327774}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1782111182,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":328615}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1782111183,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348001}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1782111183,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348024}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1782111183,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":350651}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1782111185,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":361460}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1782111188,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":373492}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1782111188,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":377589}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1782111188,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":390465}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156648,"created_at":1773824025,"updated_at":1782111188,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":394583}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782151217,"created_at":1774004046,"updated_at":1782111188,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":395945}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782152976,"created_at":1774358224,"updated_at":1782111188,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":397140}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1782111188,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":402185}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1782111188,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412590}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782157491,"created_at":1777031419,"updated_at":1782111189,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412618}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1782111189,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":415434}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1782111191,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":416131}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779261907,"created_at":1778666928,"updated_at":1782111191,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421091}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782199583,"created_at":1778666929,"updated_at":1782111191,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421092}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1782111192,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421459}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1782111194,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422256}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1782111194,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422257}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782194836,"created_at":1778840642,"updated_at":1782111195,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422260}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1782111195,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":425558}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1782111195,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426383}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1782111197,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426384}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1782111197,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439111}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1782111198,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439112}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1782111198,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439115}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1782111198,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439116}}],"groups":[{"id":1,"name":"System Administrators","description":"Default group for administrators, always has all permissions.","colour":"#777777","administrator":1,"created_at":1631891524,"updated_at":1631891524,"pivot":{"department_id":38,"group_id":1},"users":[{"id":1,"brand_id":null,"role":1,"firstname":"Eric","lastname":"Martin","email":"eric.m@touchsupport.com","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1653576780,"created_at":1631891602,"updated_at":1755875229,"formatted_name":"Eric Martin","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1},"departmentsubscriptions":[],"opsettings":{"id":1,"user_id":1,"session_id":null,"template":"0","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"1","take_ownership":"1","pause_duetime":"1","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1631891602,"updated_at":1646677130}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782182308,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":9}}]},{"id":2,"name":"TS Support Staff","description":"TS Agents","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416054,"pivot":{"department_id":38,"group_id":2},"users":[{"id":11291,"brand_id":null,"role":1,"firstname":"Margareta","lastname":"Kolaric","email":"margareta.k@touchsupport.com","email_verified":1,"active":0,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1659985227,"created_at":1658299730,"updated_at":1660038707,"formatted_name":"Margareta Kolaric","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11291}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1782111106,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12},"departmentsubscriptions":[],"opsettings":{"id":12,"user_id":12,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144013,"updated_at":1782111106}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14},"departmentsubscriptions":[],"opsettings":{"id":14,"user_id":14,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1782111107}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1782111107,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17},"departmentsubscriptions":[],"opsettings":{"id":17,"user_id":17,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1782111107}},{"id":26,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"U.","email":"ivanu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144017,"updated_at":1782111107,"formatted_name":"Ivan U.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":26},"departmentsubscriptions":[],"opsettings":{"id":26,"user_id":26,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144017,"updated_at":1782111107}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1782111107,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":166},"departmentsubscriptions":[],"opsettings":{"id":39,"user_id":166,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677519,"updated_at":1782111107}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111107,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":167},"departmentsubscriptions":[],"opsettings":{"id":40,"user_id":167,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1782111107}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1782111108,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":168},"departmentsubscriptions":[],"opsettings":{"id":41,"user_id":168,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1782111108}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":169},"departmentsubscriptions":[],"opsettings":{"id":42,"user_id":169,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1782111108}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1782111108,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":170},"departmentsubscriptions":[],"opsettings":{"id":43,"user_id":170,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1782111108}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1782111109,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":171},"departmentsubscriptions":[],"opsettings":{"id":44,"user_id":171,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677522,"updated_at":1782111109}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1782111109,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176},"departmentsubscriptions":[],"opsettings":{"id":49,"user_id":176,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677525,"updated_at":1782111109}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1782111109,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":179},"departmentsubscriptions":[],"opsettings":{"id":52,"user_id":179,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677526,"updated_at":1782111109}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1782111110,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":182},"departmentsubscriptions":[],"opsettings":{"id":55,"user_id":182,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677528,"updated_at":1782111110}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1782111110,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":183},"departmentsubscriptions":[],"opsettings":{"id":56,"user_id":183,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677529,"updated_at":1782111110}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1782111110,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":186},"departmentsubscriptions":[],"opsettings":{"id":59,"user_id":186,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677530,"updated_at":1782111110}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1782111110,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187},"departmentsubscriptions":[],"opsettings":{"id":60,"user_id":187,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677531,"updated_at":1782111110}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1782111111,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188},"departmentsubscriptions":[],"opsettings":{"id":61,"user_id":188,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677532,"updated_at":1782111111}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1782111111,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":190},"departmentsubscriptions":[],"opsettings":{"id":63,"user_id":190,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677533,"updated_at":1782111111}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1782111111,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":196},"departmentsubscriptions":[],"opsettings":{"id":69,"user_id":196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677536,"updated_at":1782111111}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1782111112,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":197},"departmentsubscriptions":[],"opsettings":{"id":70,"user_id":197,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677537,"updated_at":1782111112}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":198},"departmentsubscriptions":[],"opsettings":{"id":71,"user_id":198,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1782111112}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1782111112,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199},"departmentsubscriptions":[],"opsettings":{"id":72,"user_id":199,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1782111112}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1782111112,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":200},"departmentsubscriptions":[],"opsettings":{"id":73,"user_id":200,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677539,"updated_at":1782111112}},{"id":202,"brand_id":null,"role":1,"firstname":"Doroteja","lastname":"S.","email":"dorotejas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Doroteja S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":202},"departmentsubscriptions":[],"opsettings":{"id":75,"user_id":202,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1782111113}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1782111113,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":203},"departmentsubscriptions":[],"opsettings":{"id":76,"user_id":203,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1782111113}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1782111113,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205},"departmentsubscriptions":[],"opsettings":{"id":78,"user_id":205,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677541,"updated_at":1782111113}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1782111113,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":207},"departmentsubscriptions":[],"opsettings":{"id":80,"user_id":207,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677542,"updated_at":1782111113}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":211},"departmentsubscriptions":[],"opsettings":{"id":84,"user_id":211,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111114}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":212},"departmentsubscriptions":[],"opsettings":{"id":85,"user_id":212,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111114}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781626614,"created_at":1646677543,"updated_at":1782111114,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213},"departmentsubscriptions":[],"opsettings":{"id":86,"user_id":213,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111114}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1782111115,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":214},"departmentsubscriptions":[],"opsettings":{"id":87,"user_id":214,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1782111115}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111115,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":215},"departmentsubscriptions":[],"opsettings":{"id":88,"user_id":215,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1782111115}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1782111116,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":216},"departmentsubscriptions":[],"opsettings":{"id":89,"user_id":216,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1782111116}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":219},"departmentsubscriptions":[],"opsettings":{"id":92,"user_id":219,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1782111116}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":220},"departmentsubscriptions":[],"opsettings":{"id":93,"user_id":220,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1782111116}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1782111116,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":221},"departmentsubscriptions":[],"opsettings":{"id":94,"user_id":221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1782111116}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1782111117,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":224},"departmentsubscriptions":[],"opsettings":{"id":97,"user_id":224,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677546,"updated_at":1782111117}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":226},"departmentsubscriptions":[],"opsettings":{"id":99,"user_id":226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111117}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":227},"departmentsubscriptions":[],"opsettings":{"id":100,"user_id":227,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111117}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895710,"created_at":1646677547,"updated_at":1782111117,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":228},"departmentsubscriptions":[],"opsettings":{"id":101,"user_id":228,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111117}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1782111118,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229},"departmentsubscriptions":[],"opsettings":{"id":102,"user_id":229,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1782111118}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1782111118,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":233},"departmentsubscriptions":[],"opsettings":{"id":106,"user_id":233,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677548,"updated_at":1782111118}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1782111118,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":234},"departmentsubscriptions":[],"opsettings":{"id":107,"user_id":234,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677549,"updated_at":1782111118}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":237},"departmentsubscriptions":[],"opsettings":{"id":110,"user_id":237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111119}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":238},"departmentsubscriptions":[],"opsettings":{"id":111,"user_id":238,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111119}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1782111119,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":239},"departmentsubscriptions":[],"opsettings":{"id":112,"user_id":239,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111119}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1782111120,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":240},"departmentsubscriptions":[],"opsettings":{"id":113,"user_id":240,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1782111120}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1782111120,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":962},"departmentsubscriptions":[],"opsettings":{"id":123,"user_id":962,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647841009,"updated_at":1782111120}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1782111121,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1070},"departmentsubscriptions":[],"opsettings":{"id":124,"user_id":1070,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648037192,"updated_at":1782111121}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1782111122,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1135},"departmentsubscriptions":[],"opsettings":{"id":126,"user_id":1135,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648115622,"updated_at":1782111122}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1782111122,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1532},"departmentsubscriptions":[],"opsettings":{"id":131,"user_id":1532,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648644758,"updated_at":1782111122}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1782111123,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1786},"departmentsubscriptions":[],"opsettings":{"id":137,"user_id":1786,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648818067,"updated_at":1782111123}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1782111123,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2226},"departmentsubscriptions":[],"opsettings":{"id":138,"user_id":2226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649231755,"updated_at":1782111123}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1782111123,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2508},"departmentsubscriptions":[],"opsettings":{"id":139,"user_id":2508,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649415182,"updated_at":1782111123}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1782111124,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3449},"departmentsubscriptions":[],"opsettings":{"id":140,"user_id":3449,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649924213,"updated_at":1782111124}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1782111124,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3720},"departmentsubscriptions":[],"opsettings":{"id":141,"user_id":3720,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650388098,"updated_at":1782111124}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1782111124,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3819},"departmentsubscriptions":[],"opsettings":{"id":142,"user_id":3819,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650529948,"updated_at":1782111124}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1782111125,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":4642},"departmentsubscriptions":[],"opsettings":{"id":148,"user_id":4642,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1651238452,"updated_at":1782111125}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1782111126,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":6317},"departmentsubscriptions":[],"opsettings":{"id":152,"user_id":6317,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1653076275,"updated_at":1782111126}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1782111127,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9730},"departmentsubscriptions":[],"opsettings":{"id":157,"user_id":9730,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656593780,"updated_at":1782111127}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1782111129,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9922},"departmentsubscriptions":[],"opsettings":{"id":158,"user_id":9922,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656682872,"updated_at":1782111129}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1782111130,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":10792},"departmentsubscriptions":[],"opsettings":{"id":162,"user_id":10792,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1657610986,"updated_at":1782111130}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1782111132,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11192},"departmentsubscriptions":[],"opsettings":{"id":164,"user_id":11192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1658215011,"updated_at":1782111132}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1782111133,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12035},"departmentsubscriptions":[],"opsettings":{"id":167,"user_id":12035,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659196776,"updated_at":1782111133}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1782111134,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12581},"departmentsubscriptions":[],"opsettings":{"id":170,"user_id":12581,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659958008,"updated_at":1782111134}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1782111134,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13137},"departmentsubscriptions":[],"opsettings":{"id":174,"user_id":13137,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660547474,"updated_at":1782111134}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1782111134,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13140},"departmentsubscriptions":[],"opsettings":{"id":177,"user_id":13140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660559835,"updated_at":1782111134}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1782111134,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13141},"departmentsubscriptions":[],"opsettings":{"id":178,"user_id":13141,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660560866,"updated_at":1782111134}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782145898,"created_at":1660725795,"updated_at":1782111134,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13394},"departmentsubscriptions":[],"opsettings":{"id":179,"user_id":13394,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660725795,"updated_at":1782111134}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1782111135,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13621},"departmentsubscriptions":[],"opsettings":{"id":180,"user_id":13621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661157885,"updated_at":1782111135}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1782111135,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14263},"departmentsubscriptions":[],"opsettings":{"id":184,"user_id":14263,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757736,"updated_at":1782111135}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1782111135,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14264},"departmentsubscriptions":[],"opsettings":{"id":185,"user_id":14264,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757998,"updated_at":1782111135}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1782111136,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16059},"departmentsubscriptions":[],"opsettings":{"id":189,"user_id":16059,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318144,"updated_at":1782111136}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1782111136,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16060},"departmentsubscriptions":[],"opsettings":{"id":190,"user_id":16060,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318616,"updated_at":1782111136}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1782111136,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17854},"departmentsubscriptions":[],"opsettings":{"id":196,"user_id":17854,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665143930,"updated_at":1782111136}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1782111136,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":18951},"departmentsubscriptions":[],"opsettings":{"id":198,"user_id":18951,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665765378,"updated_at":1782111136}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1782111137,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":20092},"departmentsubscriptions":[],"opsettings":{"id":202,"user_id":20092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1666699873,"updated_at":1782111137}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1782111137,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":23856},"departmentsubscriptions":[],"opsettings":{"id":213,"user_id":23856,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669026228,"updated_at":1782111137}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1782111138,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":24811},"departmentsubscriptions":[],"opsettings":{"id":218,"user_id":24811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669817686,"updated_at":1782111138}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1782111138,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29398},"departmentsubscriptions":[],"opsettings":{"id":230,"user_id":29398,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672645809,"updated_at":1782111138}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1782111139,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29399},"departmentsubscriptions":[],"opsettings":{"id":231,"user_id":29399,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672646800,"updated_at":1782111139}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1782111140,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":35583},"departmentsubscriptions":[],"opsettings":{"id":243,"user_id":35583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1675667013,"updated_at":1782111140}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781880191,"created_at":1676552030,"updated_at":1782111140,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37392},"departmentsubscriptions":[],"opsettings":{"id":250,"user_id":37392,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676552030,"updated_at":1782111140}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1782111141,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37580},"departmentsubscriptions":[],"opsettings":{"id":252,"user_id":37580,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676622099,"updated_at":1782111141}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782198225,"created_at":1677491742,"updated_at":1782111141,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":38823},"departmentsubscriptions":[],"opsettings":{"id":254,"user_id":38823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677491742,"updated_at":1782111141}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1782111141,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":39064},"departmentsubscriptions":[],"opsettings":{"id":255,"user_id":39064,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677572540,"updated_at":1782111141}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1782111142,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":40010},"departmentsubscriptions":[],"opsettings":{"id":261,"user_id":40010,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1678082291,"updated_at":1782111142}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1782111142,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43609},"departmentsubscriptions":[],"opsettings":{"id":264,"user_id":43609,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679470161,"updated_at":1782111142}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1782111143,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43659},"departmentsubscriptions":[],"opsettings":{"id":265,"user_id":43659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679480588,"updated_at":1782111143}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1782111143,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43661},"departmentsubscriptions":[],"opsettings":{"id":266,"user_id":43661,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679485129,"updated_at":1782111143}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1782111143,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":44807},"departmentsubscriptions":[],"opsettings":{"id":268,"user_id":44807,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679988944,"updated_at":1782111143}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1782111144,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45606},"departmentsubscriptions":[],"opsettings":{"id":270,"user_id":45606,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680250214,"updated_at":1782111144}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1782111144,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45621},"departmentsubscriptions":[],"opsettings":{"id":272,"user_id":45621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680262558,"updated_at":1782111144}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1782111144,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47555},"departmentsubscriptions":[],"opsettings":{"id":279,"user_id":47555,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681204018,"updated_at":1782111144}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1782111145,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47889},"departmentsubscriptions":[],"opsettings":{"id":280,"user_id":47889,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681285737,"updated_at":1782111145}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1782111145,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47890},"departmentsubscriptions":[],"opsettings":{"id":281,"user_id":47890,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681287575,"updated_at":1782111145}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1782111145,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50420},"departmentsubscriptions":[],"opsettings":{"id":284,"user_id":50420,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682502421,"updated_at":1782111145}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1782111145,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50988},"departmentsubscriptions":[],"opsettings":{"id":286,"user_id":50988,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682679278,"updated_at":1782111145}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782148380,"created_at":1683896403,"updated_at":1782111145,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54122},"departmentsubscriptions":[],"opsettings":{"id":295,"user_id":54122,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1683896403,"updated_at":1782111145}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782135113,"created_at":1684135695,"updated_at":1782111146,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54318},"departmentsubscriptions":[],"opsettings":{"id":299,"user_id":54318,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684135695,"updated_at":1782111146}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1782111146,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":55497},"departmentsubscriptions":[],"opsettings":{"id":305,"user_id":55497,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684738981,"updated_at":1782111146}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1782111147,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":57150},"departmentsubscriptions":[],"opsettings":{"id":307,"user_id":57150,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1685520309,"updated_at":1782111147}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1782111147,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":61223},"departmentsubscriptions":[],"opsettings":{"id":311,"user_id":61223,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686551124,"updated_at":1782111147}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1782111148,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":62638},"departmentsubscriptions":[],"opsettings":{"id":313,"user_id":62638,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686903862,"updated_at":1782111148}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781871791,"created_at":1687270955,"updated_at":1782111148,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":63371},"departmentsubscriptions":[],"opsettings":{"id":316,"user_id":63371,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687270955,"updated_at":1782111148}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1782111149,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64056},"departmentsubscriptions":[],"opsettings":{"id":317,"user_id":64056,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532468,"updated_at":1782111149}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1782111150,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64088},"departmentsubscriptions":[],"opsettings":{"id":318,"user_id":64088,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532874,"updated_at":1782111150}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1782111150,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65694},"departmentsubscriptions":[],"opsettings":{"id":319,"user_id":65694,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688144997,"updated_at":1782111150}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1782111150,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65712},"departmentsubscriptions":[],"opsettings":{"id":321,"user_id":65712,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688145341,"updated_at":1782111150}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1782111151,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":68282},"departmentsubscriptions":[],"opsettings":{"id":329,"user_id":68282,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1689087107,"updated_at":1782111151}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781896759,"created_at":1690529205,"updated_at":1782111151,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":73104},"departmentsubscriptions":[],"opsettings":{"id":340,"user_id":73104,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1690529205,"updated_at":1782111151}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781895456,"created_at":1694179368,"updated_at":1782111152,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":84159},"departmentsubscriptions":[],"opsettings":{"id":351,"user_id":84159,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694179368,"updated_at":1782111152}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782126451,"created_at":1694763552,"updated_at":1782111152,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":85936},"departmentsubscriptions":[],"opsettings":{"id":354,"user_id":85936,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694763552,"updated_at":1782111152}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1782111152,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":86614},"departmentsubscriptions":[],"opsettings":{"id":355,"user_id":86614,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695104414,"updated_at":1782111152}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1782111152,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89431},"departmentsubscriptions":[],"opsettings":{"id":357,"user_id":89431,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695974359,"updated_at":1782111152}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1782111152,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89649},"departmentsubscriptions":[],"opsettings":{"id":360,"user_id":89649,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695996021,"updated_at":1782111152}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1782111153,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":90031},"departmentsubscriptions":[],"opsettings":{"id":361,"user_id":90031,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696232852,"updated_at":1782111153}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1782111153,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":91342},"departmentsubscriptions":[],"opsettings":{"id":364,"user_id":91342,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696580015,"updated_at":1782111153}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1782111153,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":92300},"departmentsubscriptions":[],"opsettings":{"id":365,"user_id":92300,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696939254,"updated_at":1782111153}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1782111153,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93266},"departmentsubscriptions":[],"opsettings":{"id":366,"user_id":93266,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697187476,"updated_at":1782111153}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1782111153,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93267},"departmentsubscriptions":[],"opsettings":{"id":367,"user_id":93267,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697189887,"updated_at":1782111153}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1782111156,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100312},"departmentsubscriptions":[],"opsettings":{"id":375,"user_id":100312,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699958632,"updated_at":1782111156}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1782111157,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100313},"departmentsubscriptions":[],"opsettings":{"id":376,"user_id":100313,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699959005,"updated_at":1782111157}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1782111157,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101603},"departmentsubscriptions":[],"opsettings":{"id":379,"user_id":101603,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700560053,"updated_at":1782111157}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1782111158,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101766},"departmentsubscriptions":[],"opsettings":{"id":381,"user_id":101766,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656370,"updated_at":1782111158}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1782111158,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101767},"departmentsubscriptions":[],"opsettings":{"id":382,"user_id":101767,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656371,"updated_at":1782111158}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781893847,"created_at":1700656372,"updated_at":1782111158,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101768},"departmentsubscriptions":[],"opsettings":{"id":383,"user_id":101768,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656372,"updated_at":1782111158}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1782111158,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":102101},"departmentsubscriptions":[],"opsettings":{"id":384,"user_id":102101,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700678235,"updated_at":1782111158}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1782111158,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":104565},"departmentsubscriptions":[],"opsettings":{"id":391,"user_id":104565,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1701853526,"updated_at":1782111158}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1782111159,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":110711},"departmentsubscriptions":[],"opsettings":{"id":402,"user_id":110711,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1704798305,"updated_at":1782111159}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782139472,"created_at":1706516718,"updated_at":1782111159,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":114408},"departmentsubscriptions":[],"opsettings":{"id":410,"user_id":114408,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1706516718,"updated_at":1782111159}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1782111159,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129776},"departmentsubscriptions":[],"opsettings":{"id":417,"user_id":129776,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708331300,"updated_at":1782111159}},{"id":129930,"brand_id":null,"role":1,"firstname":"David","lastname":"C.","email":"davidc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708427121,"updated_at":1782111161,"formatted_name":"David C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129930},"departmentsubscriptions":[],"opsettings":{"id":419,"user_id":129930,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708427121,"updated_at":1782111161}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1782111162,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":130668},"departmentsubscriptions":[],"opsettings":{"id":421,"user_id":130668,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708684636,"updated_at":1782111162}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1782111162,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":142567},"departmentsubscriptions":[],"opsettings":{"id":443,"user_id":142567,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1713860284,"updated_at":1782111162}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1782111162,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":143600},"departmentsubscriptions":[],"opsettings":{"id":447,"user_id":143600,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1714475594,"updated_at":1782111162}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":147659},"departmentsubscriptions":[],"opsettings":{"id":457,"user_id":147659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1782111163}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1782111164,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":150625},"departmentsubscriptions":[],"opsettings":{"id":466,"user_id":150625,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717159265,"updated_at":1782111164}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781705387,"created_at":1717573275,"updated_at":1782111164,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":152109},"departmentsubscriptions":[],"opsettings":{"id":467,"user_id":152109,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717573275,"updated_at":1782111164}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1782111165,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":155823},"departmentsubscriptions":[],"opsettings":{"id":469,"user_id":155823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1718369948,"updated_at":1782111165}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1782111165,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":157665},"departmentsubscriptions":[],"opsettings":{"id":472,"user_id":157665,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719225931,"updated_at":1782111165}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1782111165,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":158194},"departmentsubscriptions":[],"opsettings":{"id":474,"user_id":158194,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719342230,"updated_at":1782111165}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1782111166,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":161452},"departmentsubscriptions":[],"opsettings":{"id":479,"user_id":161452,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720165720,"updated_at":1782111166}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163405},"departmentsubscriptions":[],"opsettings":{"id":485,"user_id":163405,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1782111167}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1782111167,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163406},"departmentsubscriptions":[],"opsettings":{"id":486,"user_id":163406,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1782111167}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1782111167,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":165582},"departmentsubscriptions":[],"opsettings":{"id":490,"user_id":165582,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1721387791,"updated_at":1782111167}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1782111167,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":172528},"departmentsubscriptions":[],"opsettings":{"id":492,"user_id":172528,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723206420,"updated_at":1782111167}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1782111168,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":173521},"departmentsubscriptions":[],"opsettings":{"id":494,"user_id":173521,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723626877,"updated_at":1782111168}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1782111168,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174479},"departmentsubscriptions":[],"opsettings":{"id":495,"user_id":174479,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060421,"updated_at":1782111168}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1782111170,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174482},"departmentsubscriptions":[],"opsettings":{"id":498,"user_id":174482,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060937,"updated_at":1782111170}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1782111170,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176117},"departmentsubscriptions":[],"opsettings":{"id":501,"user_id":176117,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724410137,"updated_at":1782111170}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1782111170,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176131},"departmentsubscriptions":[],"opsettings":{"id":503,"user_id":176131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724417290,"updated_at":1782111170}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1782111170,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":178102},"departmentsubscriptions":[],"opsettings":{"id":506,"user_id":178102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725003698,"updated_at":1782111170}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1782111170,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":180191},"departmentsubscriptions":[],"opsettings":{"id":510,"user_id":180191,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725608179,"updated_at":1782111170}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1782111171,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":181433},"departmentsubscriptions":[],"opsettings":{"id":512,"user_id":181433,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725975355,"updated_at":1782111171}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782199012,"created_at":1726818141,"updated_at":1782111171,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":185107},"departmentsubscriptions":[],"opsettings":{"id":517,"user_id":185107,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1726818141,"updated_at":1782200279}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782199907,"created_at":1727707400,"updated_at":1782111172,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187955},"departmentsubscriptions":[],"opsettings":{"id":521,"user_id":187955,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727707400,"updated_at":1782111172}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1782111172,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188268},"departmentsubscriptions":[],"opsettings":{"id":523,"user_id":188268,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727768525,"updated_at":1782111172}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1782111173,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188269},"departmentsubscriptions":[],"opsettings":{"id":524,"user_id":188269,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727771176,"updated_at":1782111173}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1782111173,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188270},"departmentsubscriptions":[],"opsettings":{"id":525,"user_id":188270,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772061,"updated_at":1782111173}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1782111173,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188271},"departmentsubscriptions":[],"opsettings":{"id":526,"user_id":188271,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772908,"updated_at":1782111173}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1782111173,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":189601},"departmentsubscriptions":[],"opsettings":{"id":528,"user_id":189601,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728042992,"updated_at":1782111173}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1782111174,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":191897},"departmentsubscriptions":[],"opsettings":{"id":530,"user_id":191897,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728909865,"updated_at":1782111174}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1782111174,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199014},"departmentsubscriptions":[],"opsettings":{"id":531,"user_id":199014,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729236676,"updated_at":1782111174}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1782111174,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199349},"departmentsubscriptions":[],"opsettings":{"id":532,"user_id":199349,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729495778,"updated_at":1782111174}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1782111176,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205911},"departmentsubscriptions":[],"opsettings":{"id":536,"user_id":205911,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731330645,"updated_at":1782111176}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1782111176,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205958},"departmentsubscriptions":[],"opsettings":{"id":538,"user_id":205958,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731335296,"updated_at":1782111176}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1782111176,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206343},"departmentsubscriptions":[],"opsettings":{"id":539,"user_id":206343,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731419853,"updated_at":1782111176}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1782111177,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206781},"departmentsubscriptions":[],"opsettings":{"id":540,"user_id":206781,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731489969,"updated_at":1782111177}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1782111177,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":209547},"departmentsubscriptions":[],"opsettings":{"id":543,"user_id":209547,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1732280917,"updated_at":1782111177}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1782111177,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213204},"departmentsubscriptions":[],"opsettings":{"id":546,"user_id":213204,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733482357,"updated_at":1782111177}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1782111177,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213237},"departmentsubscriptions":[],"opsettings":{"id":547,"user_id":213237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733490034,"updated_at":1782111177}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1782111177,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229256},"departmentsubscriptions":[],"opsettings":{"id":549,"user_id":229256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1738325589,"updated_at":1782111177}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1782111179,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":245881},"departmentsubscriptions":[],"opsettings":{"id":556,"user_id":245881,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1742201232,"updated_at":1782111179}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1782111179,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":253945},"departmentsubscriptions":[],"opsettings":{"id":560,"user_id":253945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1744012545,"updated_at":1782111179}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1782111179,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":265192},"departmentsubscriptions":[],"opsettings":{"id":562,"user_id":265192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1746538563,"updated_at":1782111179}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156042,"created_at":1753108716,"updated_at":1782111179,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":294102},"departmentsubscriptions":[],"opsettings":{"id":565,"user_id":294102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1753108716,"updated_at":1782111179}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1782111180,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310518},"departmentsubscriptions":[],"opsettings":{"id":569,"user_id":310518,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756820653,"updated_at":1782111180}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1782111180,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310811},"departmentsubscriptions":[],"opsettings":{"id":570,"user_id":310811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756886835,"updated_at":1782111180}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782150314,"created_at":1757321593,"updated_at":1782111181,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":313221},"departmentsubscriptions":[],"opsettings":{"id":571,"user_id":313221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1757321593,"updated_at":1782111181}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782155896,"created_at":1757936429,"updated_at":1782111181,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":315362},"departmentsubscriptions":[],"opsettings":{"id":620,"user_id":315362,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":0,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778667441,"updated_at":1782111181}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1782111181,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":324335},"departmentsubscriptions":[],"opsettings":{"id":574,"user_id":324335,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759734000,"updated_at":1782111181}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1782111182,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":325964},"departmentsubscriptions":[],"opsettings":{"id":576,"user_id":325964,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759906412,"updated_at":1782111182}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1782111182,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":327774},"departmentsubscriptions":[],"opsettings":{"id":577,"user_id":327774,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760341688,"updated_at":1782111182}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1782111182,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":328615},"departmentsubscriptions":[],"opsettings":{"id":578,"user_id":328615,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760515834,"updated_at":1782111182}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1782111183,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348001},"departmentsubscriptions":[],"opsettings":{"id":586,"user_id":348001,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764319891,"updated_at":1782111183}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1782111183,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348024},"departmentsubscriptions":[],"opsettings":{"id":587,"user_id":348024,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764327473,"updated_at":1782111183}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1782111183,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":350651},"departmentsubscriptions":[],"opsettings":{"id":589,"user_id":350651,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764852139,"updated_at":1782111183}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1782111185,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":361460},"departmentsubscriptions":[],"opsettings":{"id":592,"user_id":361460,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1767360582,"updated_at":1782111185}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1782111188,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":373492},"departmentsubscriptions":[],"opsettings":{"id":598,"user_id":373492,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1769617210,"updated_at":1782111188}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1782111188,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":377589},"departmentsubscriptions":[],"opsettings":{"id":599,"user_id":377589,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1770376135,"updated_at":1782111188}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1782111188,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":390465},"departmentsubscriptions":[],"opsettings":{"id":604,"user_id":390465,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773056340,"updated_at":1782111188}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782156648,"created_at":1773824025,"updated_at":1782111188,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":394583},"departmentsubscriptions":[],"opsettings":{"id":605,"user_id":394583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773824025,"updated_at":1782111188}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782151217,"created_at":1774004046,"updated_at":1782111188,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":395945},"departmentsubscriptions":[],"opsettings":{"id":606,"user_id":395945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774004046,"updated_at":1782111188}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782152976,"created_at":1774358224,"updated_at":1782111188,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":397140},"departmentsubscriptions":[],"opsettings":{"id":608,"user_id":397140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774358224,"updated_at":1782111188}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1782111188,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":402185},"departmentsubscriptions":[],"opsettings":{"id":609,"user_id":402185,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1775132104,"updated_at":1782111188}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1782111188,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412590},"departmentsubscriptions":[],"opsettings":{"id":614,"user_id":412590,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777022210,"updated_at":1782111188}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782157491,"created_at":1777031419,"updated_at":1782111189,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412618},"departmentsubscriptions":[],"opsettings":{"id":615,"user_id":412618,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777031419,"updated_at":1782111189}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1782111189,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":415434},"departmentsubscriptions":[],"opsettings":{"id":616,"user_id":415434,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777621332,"updated_at":1782111189}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1782111191,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":416131},"departmentsubscriptions":[],"opsettings":{"id":617,"user_id":416131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777894436,"updated_at":1782111191}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1782111192,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":421459},"departmentsubscriptions":[],"opsettings":{"id":621,"user_id":421459,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778695608,"updated_at":1782111192}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1782111194,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422256},"departmentsubscriptions":[],"opsettings":{"id":622,"user_id":422256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778833304,"updated_at":1782111194}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1782111194,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422257},"departmentsubscriptions":[],"opsettings":{"id":623,"user_id":422257,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778834103,"updated_at":1782111194}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782194836,"created_at":1778840642,"updated_at":1782111195,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422260},"departmentsubscriptions":[],"opsettings":{"id":625,"user_id":422260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778840642,"updated_at":1782111195}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1782111195,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":425558},"departmentsubscriptions":[],"opsettings":{"id":627,"user_id":425558,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779458914,"updated_at":1782111195}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1782111195,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426383},"departmentsubscriptions":[],"opsettings":{"id":628,"user_id":426383,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773113,"updated_at":1782111195}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1782111197,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426384},"departmentsubscriptions":[],"opsettings":{"id":629,"user_id":426384,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773280,"updated_at":1782111197}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1782111197,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439111},"departmentsubscriptions":[],"opsettings":{"id":631,"user_id":439111,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781855110,"updated_at":1782111197}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1782111198,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439112},"departmentsubscriptions":[],"opsettings":{"id":632,"user_id":439112,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781856605,"updated_at":1782111198}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1782111198,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439115},"departmentsubscriptions":[],"opsettings":{"id":633,"user_id":439115,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781862241,"updated_at":1782111198}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1782111198,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439116},"departmentsubscriptions":[],"opsettings":{"id":634,"user_id":439116,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781863349,"updated_at":1782111198}}]},{"id":3,"name":"TS Support Administrator","description":"TS Admins","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416048,"pivot":{"department_id":38,"group_id":3},"users":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1782111105,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":3},"departmentsubscriptions":[],"opsettings":{"id":3,"user_id":3,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1632246825,"updated_at":1782111105}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1782111106,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":5},"departmentsubscriptions":[],"opsettings":{"id":5,"user_id":5,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144011,"updated_at":1782111106}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1775252314,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":7},"departmentsubscriptions":[],"opsettings":{"id":7,"user_id":7,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1782111106}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":8},"departmentsubscriptions":[],"opsettings":{"id":8,"user_id":8,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1782111106}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782182308,"created_at":1645144012,"updated_at":1782111106,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":9},"departmentsubscriptions":[],"opsettings":{"id":9,"user_id":9,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":100,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.6.1","shortcuts_enabled":"0","created_at":1645144012,"updated_at":1782111106}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782160449,"created_at":1647609244,"updated_at":1782111120,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":934},"departmentsubscriptions":[],"opsettings":{"id":121,"user_id":934,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647609244,"updated_at":1782111120}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781195199,"created_at":1648724017,"updated_at":1782111122,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1692},"departmentsubscriptions":[],"opsettings":{"id":134,"user_id":1692,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648724017,"updated_at":1782111122}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1782111122,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1737},"departmentsubscriptions":[],"opsettings":{"id":135,"user_id":1737,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648747845,"updated_at":1782111122}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1782111160,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":129929},"departmentsubscriptions":[],"opsettings":{"id":418,"user_id":129929,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708426026,"updated_at":1782111160}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1782111163,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":147658},"departmentsubscriptions":[],"opsettings":{"id":456,"user_id":147658,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1782111163}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1782111177,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":212260},"departmentsubscriptions":[],"opsettings":{"id":545,"user_id":212260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733320600,"updated_at":1782111177}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782201091,"created_at":1743676587,"updated_at":1782111179,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":252845},"departmentsubscriptions":[],"opsettings":{"id":559,"user_id":252845,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1743676587,"updated_at":1782111179}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781535690,"created_at":1753365389,"updated_at":1782111180,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":295579},"departmentsubscriptions":[],"opsettings":{"id":566,"user_id":295579,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.7.3","shortcuts_enabled":"0","created_at":1753365389,"updated_at":1782111180}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1782111180,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":300549},"departmentsubscriptions":[],"opsettings":{"id":567,"user_id":300549,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1754586039,"updated_at":1782111180}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779261907,"created_at":1778666928,"updated_at":1782111191,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421091},"departmentsubscriptions":[],"opsettings":{"id":618,"user_id":421091,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666928,"updated_at":1782111191}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782199583,"created_at":1778666929,"updated_at":1782111191,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421092},"departmentsubscriptions":[],"opsettings":{"id":619,"user_id":421092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666929,"updated_at":1782111191}}]}]},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"customfields":[],"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782203901,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","additional_emails":[]},"watching":[],"assigned":[],"channel":{"id":3,"name":"API","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"API"},"status":{"id":7,"name":"Quality Open","colour":"#ff6363","auto_close":0,"order":7,"created_at":1777647425,"updated_at":1779069329,"icon":"Q
","icon_without_tooltip":"Q
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"last_reply":{"id":363803,"ticket_id":220129,"channel_id":3,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":null,"by":1,"type":0,"excerpt":"This ticket was automatically copied to QA from SupportPal ticket #7226372. Original ticket ID: 220128 Original subject: [ACC-AP INFO] - Missing invoices from Pivotal Consulting Services for June 2025, February, March, April and May 2026 for ...","text":"This ticket was automatically copied to QA from SupportPal ticket #7226372.\n\nOriginal ticket ID: 220128\nOriginal subject: [ACC-AP INFO] - Missing invoices from Pivotal Consulting Services for June 2025, February, March, April and May 2026 for Winchester\n\nOriginal message:\n-------------------------\nMissing invoices from \u00a0Pivotal Consulting Services for June 2025, February, March, April and May 2026 for Winchester\n--------------IP Address: 37.155.78.98","purified_text":"This ticket was automatically copied to QA from SupportPal ticket #7226372.\n\nOriginal ticket ID: 220128\nOriginal subject: [ACC-AP INFO] - Missing invoices from Pivotal Consulting Services for June 2025, February, March, April and May 2026 for Winchester\n\nOriginal message:\n-------------------------\nMissing invoices from \u00a0Pivotal Consulting Services for June 2025, February, March, April and May 2026 for Winchester\n--------------IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782204196,"updated_at":1782204196},"tags":[]},"created_id":220129,"created_number":"8043178"}
[2026-06-23 08:43:18] Responding {"http_code":200,"success":true,"message":"QA ticket clone request completed","error":null}
[2026-06-23 08:44:34] Incoming webhook input {"ticket_id":"220130","has_secret":true}
[2026-06-23 08:44:34] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/220130","fields":[]}
[2026-06-23 08:44:35] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":220130,"number":"7250974","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":437268,"status_id":9,"priority_id":1,"sla_plan_id":null,"subject":"[ACC-AP INFO] - Missing invoices from National Datacare Corporation for May 2026 for Winchester","due_time":null,"resolved_time":null,"reopened_time":null,"cc":["JSocanac@ParadigmHCS.com"],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1782204274,"last_message_time":1782204274,"last_reply_id":363804,"last_message_id":363804,"last_reply_by":1,"last_message_by":1,"created_at":1782204274,"updated_at":1782204274,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/7250974?token=8d15909a5c746d2df81f6cb5a29afaedf62851fb","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/220130","token":"8d15909a5c746d2df81f6cb5a29afaedf62851fb","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782204203,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"customfields":[{"id":126,"field_id":14,"ticket_id":220130,"value":"70","encrypted":0,"created_at":1782204274,"updated_at":1782204274},{"id":127,"field_id":25,"ticket_id":220130,"value":"90","encrypted":0,"created_at":1782204274,"updated_at":1782204274},{"id":128,"field_id":26,"ticket_id":220130,"value":"94","encrypted":0,"created_at":1782204274,"updated_at":1782204274}],"last_reply":{"id":363804,"ticket_id":220130,"channel_id":1,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":"37.155.78.98","by":1,"type":0,"excerpt":"Missing invoices from National Datacare Corporation for May 2026 for Winchester\n\n--------------\nIP Address: 37.155.78.98","text":"Missing invoices from National Datacare Corporation for May 2026 for Winchester
--------------
IP Address: 37.155.78.98","purified_text":"Missing invoices from \u00a0National Datacare Corporation for May 2026 for Winchester
--------------
IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782204274,"updated_at":1782204274},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":220130,"created_number":"7250974"}
[2026-06-23 08:44:35] Parsed original ticket summary {"ticket_id":220130,"ticket_number":"7250974","subject":"[ACC-AP INFO] - Missing invoices from National Datacare Corporation for May 2026 for Winchester","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":437268,"user_email":"yuliya.m@touchsupport.com"}
[2026-06-23 08:44:35] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=220130","fields":["ticket_id"]}
[2026-06-23 08:44:35] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":363804,"ticket_id":220130,"channel_id":1,"user_id":437268,"user_name":"Yuliya Minkovskaya","user_ip_address":"37.155.78.98","by":1,"type":0,"excerpt":"Missing invoices from National Datacare Corporation for May 2026 for Winchester\n\n--------------\nIP Address: 37.155.78.98","text":"Missing invoices from National Datacare Corporation for May 2026 for Winchester
--------------
IP Address: 37.155.78.98","purified_text":"Missing invoices from \u00a0National Datacare Corporation for May 2026 for Winchester
--------------
IP Address: 37.155.78.98","is_draft":0,"social_id":null,"extra":[],"created_at":1782204274,"updated_at":1782204274,"user":{"id":437268,"brand_id":1,"role":0,"firstname":"Yuliya","lastname":"Minkovskaya","email":"yuliya.m@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782204203,"created_at":1781609585,"updated_at":1781609585,"formatted_name":"Yuliya Minkovskaya","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-06-23 08:44:35] Parsed original messages summary {"message_count":1}
[2026-06-23 08:44:35] Create QA ticket payload summary {"user":437268,"user_email":"yuliya.m@touchsupport.com","department":38,"status":7,"priority":1,"subject":"[QA Copy of #7250974] [ACC-AP INFO] - Missing invoices from National Datacare Corporation for May 2026 for Winchester","text_length":383}
[2026-06-23 08:44:35] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-06-23 08:44:36] SupportPal API response {"http_code":429,"status":"error","message":"Too many ticket requests made for yuliya.m@touchsupport.com. The limit is 3 in 5 minutes.","validation":null,"created_id":null,"created_number":null}
[2026-06-23 08:44:36] Responding {"http_code":500,"success":false,"message":null,"error":"SupportPal API returned an error"}
[2026-07-08 12:37:29] Incoming webhook input {"ticket_id":"223239","has_secret":true}
[2026-07-08 12:37:29] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/223239","fields":[]}
[2026-07-08 12:37:29] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":223239,"number":"3735531","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":435186,"status_id":9,"priority_id":1,"sla_plan_id":null,"subject":"[ACC-AP INFO] - Hobart - GL review 06.25","due_time":null,"resolved_time":null,"reopened_time":null,"cc":["DBat@ParadigmHCS.com"],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1783514248,"last_message_time":1783514248,"last_reply_id":371487,"last_message_id":371487,"last_reply_by":1,"last_message_by":1,"created_at":1783514248,"updated_at":1783514248,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/3735531?token=8246f3601143780b6969d46bb7416b0043a85126","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/223239","token":"8246f3601143780b6969d46bb7416b0043a85126","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":435186,"brand_id":1,"role":0,"firstname":"Elena","lastname":"Denisenko","email":"elena.d@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782128737,"created_at":1781103816,"updated_at":1781103816,"formatted_name":"Elena Denisenko","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"customfields":[{"id":219,"field_id":14,"ticket_id":223239,"value":"13","encrypted":0,"created_at":1783514248,"updated_at":1783514248},{"id":220,"field_id":25,"ticket_id":223239,"value":"90","encrypted":0,"created_at":1783514248,"updated_at":1783514248},{"id":221,"field_id":26,"ticket_id":223239,"value":"94","encrypted":0,"created_at":1783514248,"updated_at":1783514248}],"last_reply":{"id":371487,"ticket_id":223239,"channel_id":1,"user_id":435186,"user_name":"Elena Denisenko","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"Wound Solution March invoice is missing\n\n--------------\nIP Address: 216.246.6.170","text":"Wound Solution March invoice is missing
\r\n
\r\n
![](\"https://paradigm.generalsupport.net/en/download/2439faebc7bb4d3be734388d1a1f50739089c9489befb100e9836c94969aae3053fee54ff232846a?t=a49598da5f65a3d9453b451ec5efcb0c\")
--------------
IP Address: 216.246.6.170","purified_text":"Wound Solution March invoice is missing
\n
\u00a0
\n
\u00a0
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1783514248,"updated_at":1783514248},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":223239,"created_number":"3735531"}
[2026-07-08 12:37:29] Parsed original ticket summary {"ticket_id":223239,"ticket_number":"3735531","subject":"[ACC-AP INFO] - Hobart - GL review 06.25","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":435186,"user_email":"elena.d@touchsupport.com"}
[2026-07-08 12:37:29] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=223239","fields":["ticket_id"]}
[2026-07-08 12:37:30] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":371487,"ticket_id":223239,"channel_id":1,"user_id":435186,"user_name":"Elena Denisenko","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"Wound Solution March invoice is missing\n\n--------------\nIP Address: 216.246.6.170","text":"Wound Solution March invoice is missing
\r\n
\r\n
--------------
IP Address: 216.246.6.170","purified_text":"Wound Solution March invoice is missing
\n
\u00a0
\n
\u00a0
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1783514248,"updated_at":1783514248,"user":{"id":435186,"brand_id":1,"role":0,"firstname":"Elena","lastname":"Denisenko","email":"elena.d@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782128737,"created_at":1781103816,"updated_at":1781103816,"formatted_name":"Elena Denisenko","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-07-08 12:37:30] Parsed original messages summary {"message_count":1}
[2026-07-08 12:37:30] Create QA ticket payload summary {"user":435186,"user_email":"elena.d@touchsupport.com","department":38,"status":7,"priority":1,"subject":"[QA Copy of #3735531] [ACC-AP INFO] - Hobart - GL review 06.25","text_length":292}
[2026-07-08 12:37:30] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-07-08 12:37:35] SupportPal API response {"http_code":200,"status":"success","message":"Successfully created new ticket!","validation":{"id":223240,"number":"7112154","department_id":38,"department_email_id":8,"brand_id":1,"channel_id":3,"user_id":435186,"status_id":7,"priority_id":1,"sla_plan_id":null,"subject":"[QA Copy of #3735531] [ACC-AP INFO] - Hobart - GL review 06.25","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1783514251,"last_message_time":1783514251,"last_reply_id":371488,"last_message_id":371488,"last_reply_by":1,"last_message_by":1,"created_at":1783514251,"updated_at":1783514251,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/7112154?token=9cfa5cd04bc9d410ab7a9ba6843baf1eed56f253","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/223240","token":"9cfa5cd04bc9d410ab7a9ba6843baf1eed56f253","department":{"id":38,"name":"Quality Assurance","description":"Quality Assurance","order":38,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":2,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667317,"updated_at":1782093645,"operators":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1783451434,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1783451434,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":5}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1775252314,"created_at":1645144012,"updated_at":1783451434,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":7}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1783451434,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":8}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782182308,"created_at":1645144012,"updated_at":1783451434,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1783451435,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1783451435,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1783451436,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1783451436,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":166}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1783451436,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":167}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1783451436,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":168}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1783451437,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":169}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1783451437,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":170}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1783451438,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":171}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1783451439,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1783451439,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":179}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1783451439,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":182}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1783451440,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":183}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1783451440,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":186}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1783451440,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1783451441,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1783451442,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":190}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1783451443,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":196}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1783451443,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":197}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1783451445,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":198}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1783451446,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1783451446,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":200}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1783451447,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":203}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1783451447,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1783451448,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":207}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1783451457,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":211}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1783451458,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783427775,"created_at":1646677543,"updated_at":1783451458,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1783451459,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":214}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1783451459,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":215}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1783451460,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":216}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1783451461,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":219}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1783451461,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":220}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1783451462,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":221}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1783451463,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":224}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1783451463,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":226}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1783451464,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":227}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783451110,"created_at":1646677547,"updated_at":1783451464,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":228}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1783451464,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1783451464,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":233}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1783451464,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":234}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1783451466,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":237}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1783451473,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":238}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1783451473,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":239}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1783451474,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":240}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783452231,"created_at":1647609244,"updated_at":1783451474,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":934}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1783451476,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":962}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1783451476,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1070}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1783451476,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1135}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1783451477,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1532}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782920090,"created_at":1648724017,"updated_at":1783451480,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1692}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1783451480,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1737}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1783451486,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1786}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1783451486,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2226}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1783451487,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2508}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1783451488,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3449}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1783451488,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3720}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1783451488,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3819}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1783451488,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":4642}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1783451488,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":6317}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1783451489,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9730}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1783451491,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9922}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1783451492,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":10792}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1783451493,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":11192}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1783451493,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12035}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1783451493,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12581}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1783451496,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13137}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1783451497,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13140}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1783451499,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13141}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783442599,"created_at":1660725795,"updated_at":1783451499,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13394}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1783451501,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13621}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1783451502,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14263}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1783451502,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14264}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1783451502,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16059}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1783451502,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16060}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1783451502,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17854}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1783451503,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":18951}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1783451503,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":20092}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1783451505,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":23856}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1783451507,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":24811}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1783451511,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29398}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1783451511,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29399}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1783451516,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":35583}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783512081,"created_at":1676552030,"updated_at":1783451519,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37392}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1783451519,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37580}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783510189,"created_at":1677491742,"updated_at":1783451519,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":38823}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1783451522,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":39064}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1783451523,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":40010}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1783451525,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43609}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1783451525,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43659}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1783451526,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43661}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1783451526,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":44807}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1783451526,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45606}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1783451526,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45621}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1783451526,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47555}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1783451526,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47889}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1783451527,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47890}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1783451527,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50420}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1783451528,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50988}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783509630,"created_at":1683896403,"updated_at":1783451529,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54122}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783429424,"created_at":1684135695,"updated_at":1783451529,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54318}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1783451531,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":55497}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1783451532,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":57150}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1783451532,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":61223}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1783451532,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":62638}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783510123,"created_at":1687270955,"updated_at":1783451533,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":63371}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1783451536,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64056}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1783451536,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64088}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1783451536,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65694}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1783451538,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65712}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1783451539,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":68282}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783503871,"created_at":1690529205,"updated_at":1783451540,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":73104}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783510949,"created_at":1694179368,"updated_at":1783451544,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":84159}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1783451545,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":85936}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1783451548,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":86614}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1783451548,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89431}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1783451548,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89649}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1783451548,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":90031}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1783451550,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":91342}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1783451551,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":92300}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1783451552,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93266}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1783451552,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93267}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1783451553,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100312}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1783451555,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100313}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1783451555,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101603}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1783451555,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101766}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1783451557,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101767}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783422635,"created_at":1700656372,"updated_at":1783451558,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101768}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1783451558,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":102101}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1783451558,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":104565}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1783451558,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":110711}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783509300,"created_at":1706516718,"updated_at":1783451558,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":114408}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1783451559,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129776}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1783451559,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129929}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1783451559,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":130668}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1783451559,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":142567}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1783451560,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":143600}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1783451560,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147658}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1783451560,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147659}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1783451561,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":150625}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783453191,"created_at":1717573275,"updated_at":1783451561,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":152109}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1783451562,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":155823}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1783451564,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":157665}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1783451564,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":158194}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1783451564,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":161452}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1783451565,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163405}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1783451565,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163406}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1783451565,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":165582}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1783451565,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":172528}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1783451566,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":173521}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1783451566,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174479}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1783451567,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174482}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1783451567,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176117}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1783451567,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176131}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1783451569,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":178102}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1783451569,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":180191}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1783451570,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":181433}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783513052,"created_at":1726818141,"updated_at":1783451570,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":185107}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783496465,"created_at":1727707400,"updated_at":1783451570,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187955}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1783451570,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188268}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1783451571,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188269}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1783451571,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188270}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1783451571,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188271}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1783451571,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":189601}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1783451571,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":191897}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1783451571,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199014}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1783451575,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199349}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1783451576,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205911}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1783451576,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205958}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1783451576,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206343}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1783451579,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206781}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1783451579,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":209547}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1783451579,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212260}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1783451579,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213204}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1783451579,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213237}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1783451580,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229256}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1783451580,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":245881}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783496636,"created_at":1743676587,"updated_at":1783451580,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":252845}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1783451580,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":253945}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1783451581,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":265192}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514119,"created_at":1753108716,"updated_at":1783451582,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":294102}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783085837,"created_at":1753365389,"updated_at":1783451582,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":295579}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1783451582,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":300549}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1783451583,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310518}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1783451583,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310811}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783513058,"created_at":1757321593,"updated_at":1783451583,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":313221}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783513072,"created_at":1757936429,"updated_at":1783451585,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":315362}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1783451585,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":324335}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1783451587,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":325964}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1783451587,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":327774}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1783451587,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":328615}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1783451589,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348001}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1783451590,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348024}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1783451590,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":350651}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1783451591,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":361460}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1783451591,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":373492}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1783451591,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":377589}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1783451591,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":390465}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783513725,"created_at":1773824025,"updated_at":1783451593,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":394583}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783508712,"created_at":1774004046,"updated_at":1783451594,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":395945}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783513596,"created_at":1774358224,"updated_at":1783451595,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":397140}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1783451595,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":402185}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1783451595,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412590}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783446960,"created_at":1777031419,"updated_at":1783451595,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412618}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1783451597,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":415434}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1783451598,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":416131}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782278705,"created_at":1778666928,"updated_at":1783451598,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421091}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782735904,"created_at":1778666929,"updated_at":1783451599,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421092}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1783451599,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421459}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1783451599,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422256}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1783451601,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422257}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783508643,"created_at":1778840642,"updated_at":1783451601,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422260}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1783451601,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":425558}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1783451602,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426383}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1783451602,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426384}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1783451602,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439111}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1783451602,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439112}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1783451602,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439115}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1783451602,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439116}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1783451602,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":442196}}],"groups":[{"id":1,"name":"System Administrators","description":"Default group for administrators, always has all permissions.","colour":"#777777","administrator":1,"created_at":1631891524,"updated_at":1631891524,"pivot":{"department_id":38,"group_id":1},"users":[{"id":1,"brand_id":null,"role":1,"firstname":"Eric","lastname":"Martin","email":"eric.m@touchsupport.com","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1653576780,"created_at":1631891602,"updated_at":1755875229,"formatted_name":"Eric Martin","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1},"departmentsubscriptions":[],"opsettings":{"id":1,"user_id":1,"session_id":null,"template":"0","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"1","take_ownership":"1","pause_duetime":"1","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1631891602,"updated_at":1646677130}}]},{"id":2,"name":"TS Support Staff","description":"TS Agents","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416054,"pivot":{"department_id":38,"group_id":2},"users":[{"id":11291,"brand_id":null,"role":1,"firstname":"Margareta","lastname":"Kolaric","email":"margareta.k@touchsupport.com","email_verified":1,"active":0,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1659985227,"created_at":1658299730,"updated_at":1660038707,"formatted_name":"Margareta Kolaric","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11291}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1783451435,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12},"departmentsubscriptions":[],"opsettings":{"id":12,"user_id":12,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144013,"updated_at":1783451435}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1783451435,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14},"departmentsubscriptions":[],"opsettings":{"id":14,"user_id":14,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1783451435}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1783451436,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17},"departmentsubscriptions":[],"opsettings":{"id":17,"user_id":17,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1783451436}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1783451436,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":166},"departmentsubscriptions":[],"opsettings":{"id":39,"user_id":166,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677519,"updated_at":1783451436}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1783451436,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":167},"departmentsubscriptions":[],"opsettings":{"id":40,"user_id":167,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1783451436}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1783451436,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":168},"departmentsubscriptions":[],"opsettings":{"id":41,"user_id":168,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1783451436}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1783451437,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":169},"departmentsubscriptions":[],"opsettings":{"id":42,"user_id":169,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1783451437}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1783451437,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":170},"departmentsubscriptions":[],"opsettings":{"id":43,"user_id":170,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1783451437}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1783451438,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":171},"departmentsubscriptions":[],"opsettings":{"id":44,"user_id":171,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677522,"updated_at":1783451438}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1783451439,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176},"departmentsubscriptions":[],"opsettings":{"id":49,"user_id":176,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677525,"updated_at":1783451439}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1783451439,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":179},"departmentsubscriptions":[],"opsettings":{"id":52,"user_id":179,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677526,"updated_at":1783451439}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1783451439,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":182},"departmentsubscriptions":[],"opsettings":{"id":55,"user_id":182,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677528,"updated_at":1783451439}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1783451440,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":183},"departmentsubscriptions":[],"opsettings":{"id":56,"user_id":183,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677529,"updated_at":1783451440}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1783451440,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":186},"departmentsubscriptions":[],"opsettings":{"id":59,"user_id":186,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677530,"updated_at":1783451440}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1783451440,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187},"departmentsubscriptions":[],"opsettings":{"id":60,"user_id":187,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677531,"updated_at":1783451440}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1783451441,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188},"departmentsubscriptions":[],"opsettings":{"id":61,"user_id":188,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677532,"updated_at":1783451441}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1783451442,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":190},"departmentsubscriptions":[],"opsettings":{"id":63,"user_id":190,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677533,"updated_at":1783451442}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1783451443,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":196},"departmentsubscriptions":[],"opsettings":{"id":69,"user_id":196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677536,"updated_at":1783451443}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1783451443,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":197},"departmentsubscriptions":[],"opsettings":{"id":70,"user_id":197,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677537,"updated_at":1783451443}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1783451445,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":198},"departmentsubscriptions":[],"opsettings":{"id":71,"user_id":198,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1783451445}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1783451446,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199},"departmentsubscriptions":[],"opsettings":{"id":72,"user_id":199,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1783451446}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1783451446,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":200},"departmentsubscriptions":[],"opsettings":{"id":73,"user_id":200,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677539,"updated_at":1783451446}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1783451447,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":203},"departmentsubscriptions":[],"opsettings":{"id":76,"user_id":203,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1783451447}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1783451447,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205},"departmentsubscriptions":[],"opsettings":{"id":78,"user_id":205,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677541,"updated_at":1783451447}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1783451448,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":207},"departmentsubscriptions":[],"opsettings":{"id":80,"user_id":207,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677542,"updated_at":1783451448}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1783451457,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":211},"departmentsubscriptions":[],"opsettings":{"id":84,"user_id":211,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1783451457}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1783451458,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":212},"departmentsubscriptions":[],"opsettings":{"id":85,"user_id":212,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1783451458}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783427775,"created_at":1646677543,"updated_at":1783451458,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213},"departmentsubscriptions":[],"opsettings":{"id":86,"user_id":213,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1783451458}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1783451459,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":214},"departmentsubscriptions":[],"opsettings":{"id":87,"user_id":214,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1783451459}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1783451459,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":215},"departmentsubscriptions":[],"opsettings":{"id":88,"user_id":215,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1783451459}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1783451460,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":216},"departmentsubscriptions":[],"opsettings":{"id":89,"user_id":216,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1783451460}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1783451461,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":219},"departmentsubscriptions":[],"opsettings":{"id":92,"user_id":219,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1783451461}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1783451461,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":220},"departmentsubscriptions":[],"opsettings":{"id":93,"user_id":220,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1783451461}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1783451462,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":221},"departmentsubscriptions":[],"opsettings":{"id":94,"user_id":221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1783451462}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1783451463,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":224},"departmentsubscriptions":[],"opsettings":{"id":97,"user_id":224,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677546,"updated_at":1783451463}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1783451463,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":226},"departmentsubscriptions":[],"opsettings":{"id":99,"user_id":226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1783451463}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1783451464,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":227},"departmentsubscriptions":[],"opsettings":{"id":100,"user_id":227,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1783451464}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783451110,"created_at":1646677547,"updated_at":1783451464,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":228},"departmentsubscriptions":[],"opsettings":{"id":101,"user_id":228,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1783451464}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1783451464,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229},"departmentsubscriptions":[],"opsettings":{"id":102,"user_id":229,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1783451464}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1783451464,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":233},"departmentsubscriptions":[],"opsettings":{"id":106,"user_id":233,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677548,"updated_at":1783451464}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1783451464,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":234},"departmentsubscriptions":[],"opsettings":{"id":107,"user_id":234,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677549,"updated_at":1783451464}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1783451466,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":237},"departmentsubscriptions":[],"opsettings":{"id":110,"user_id":237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1783451466}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1783451473,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":238},"departmentsubscriptions":[],"opsettings":{"id":111,"user_id":238,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1783451473}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1783451473,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":239},"departmentsubscriptions":[],"opsettings":{"id":112,"user_id":239,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1783451473}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1783451474,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":240},"departmentsubscriptions":[],"opsettings":{"id":113,"user_id":240,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1783451474}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1783451476,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":962},"departmentsubscriptions":[],"opsettings":{"id":123,"user_id":962,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647841009,"updated_at":1783451476}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1783451476,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1070},"departmentsubscriptions":[],"opsettings":{"id":124,"user_id":1070,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648037192,"updated_at":1783451476}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1783451476,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1135},"departmentsubscriptions":[],"opsettings":{"id":126,"user_id":1135,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648115622,"updated_at":1783451476}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1783451477,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1532},"departmentsubscriptions":[],"opsettings":{"id":131,"user_id":1532,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648644758,"updated_at":1783451477}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1783451486,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1786},"departmentsubscriptions":[],"opsettings":{"id":137,"user_id":1786,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648818067,"updated_at":1783451486}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1783451486,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2226},"departmentsubscriptions":[],"opsettings":{"id":138,"user_id":2226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649231755,"updated_at":1783451486}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1783451487,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2508},"departmentsubscriptions":[],"opsettings":{"id":139,"user_id":2508,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649415182,"updated_at":1783451487}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1783451488,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3449},"departmentsubscriptions":[],"opsettings":{"id":140,"user_id":3449,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649924213,"updated_at":1783451488}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1783451488,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3720},"departmentsubscriptions":[],"opsettings":{"id":141,"user_id":3720,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650388098,"updated_at":1783451488}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1783451488,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3819},"departmentsubscriptions":[],"opsettings":{"id":142,"user_id":3819,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650529948,"updated_at":1783451488}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1783451488,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":4642},"departmentsubscriptions":[],"opsettings":{"id":148,"user_id":4642,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1651238452,"updated_at":1783451488}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1783451488,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":6317},"departmentsubscriptions":[],"opsettings":{"id":152,"user_id":6317,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1653076275,"updated_at":1783451488}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1783451489,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9730},"departmentsubscriptions":[],"opsettings":{"id":157,"user_id":9730,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656593780,"updated_at":1783451489}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1783451491,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9922},"departmentsubscriptions":[],"opsettings":{"id":158,"user_id":9922,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656682872,"updated_at":1783451491}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1783451492,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":10792},"departmentsubscriptions":[],"opsettings":{"id":162,"user_id":10792,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1657610986,"updated_at":1783451492}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1783451493,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11192},"departmentsubscriptions":[],"opsettings":{"id":164,"user_id":11192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1658215011,"updated_at":1783451493}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1783451493,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12035},"departmentsubscriptions":[],"opsettings":{"id":167,"user_id":12035,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659196776,"updated_at":1783451493}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1783451493,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12581},"departmentsubscriptions":[],"opsettings":{"id":170,"user_id":12581,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659958008,"updated_at":1783451493}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1783451496,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13137},"departmentsubscriptions":[],"opsettings":{"id":174,"user_id":13137,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660547474,"updated_at":1783451496}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1783451497,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13140},"departmentsubscriptions":[],"opsettings":{"id":177,"user_id":13140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660559835,"updated_at":1783451497}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1783451499,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13141},"departmentsubscriptions":[],"opsettings":{"id":178,"user_id":13141,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660560866,"updated_at":1783451499}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783442599,"created_at":1660725795,"updated_at":1783451499,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13394},"departmentsubscriptions":[],"opsettings":{"id":179,"user_id":13394,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660725795,"updated_at":1783451499}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1783451501,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13621},"departmentsubscriptions":[],"opsettings":{"id":180,"user_id":13621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661157885,"updated_at":1783451501}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1783451502,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14263},"departmentsubscriptions":[],"opsettings":{"id":184,"user_id":14263,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757736,"updated_at":1783451502}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1783451502,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14264},"departmentsubscriptions":[],"opsettings":{"id":185,"user_id":14264,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757998,"updated_at":1783451502}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1783451502,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16059},"departmentsubscriptions":[],"opsettings":{"id":189,"user_id":16059,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318144,"updated_at":1783451502}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1783451502,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16060},"departmentsubscriptions":[],"opsettings":{"id":190,"user_id":16060,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318616,"updated_at":1783451502}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1783451502,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17854},"departmentsubscriptions":[],"opsettings":{"id":196,"user_id":17854,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665143930,"updated_at":1783451502}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1783451503,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":18951},"departmentsubscriptions":[],"opsettings":{"id":198,"user_id":18951,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665765378,"updated_at":1783451503}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1783451503,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":20092},"departmentsubscriptions":[],"opsettings":{"id":202,"user_id":20092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1666699873,"updated_at":1783451503}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1783451505,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":23856},"departmentsubscriptions":[],"opsettings":{"id":213,"user_id":23856,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669026228,"updated_at":1783451505}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1783451507,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":24811},"departmentsubscriptions":[],"opsettings":{"id":218,"user_id":24811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669817686,"updated_at":1783451507}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1783451511,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29398},"departmentsubscriptions":[],"opsettings":{"id":230,"user_id":29398,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672645809,"updated_at":1783451511}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1783451511,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29399},"departmentsubscriptions":[],"opsettings":{"id":231,"user_id":29399,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672646800,"updated_at":1783451511}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1783451516,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":35583},"departmentsubscriptions":[],"opsettings":{"id":243,"user_id":35583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1675667013,"updated_at":1783451516}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783512081,"created_at":1676552030,"updated_at":1783451519,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37392},"departmentsubscriptions":[],"opsettings":{"id":250,"user_id":37392,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676552030,"updated_at":1783451519}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1783451519,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37580},"departmentsubscriptions":[],"opsettings":{"id":252,"user_id":37580,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676622099,"updated_at":1783451519}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783510189,"created_at":1677491742,"updated_at":1783451519,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":38823},"departmentsubscriptions":[],"opsettings":{"id":254,"user_id":38823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677491742,"updated_at":1783451519}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1783451522,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":39064},"departmentsubscriptions":[],"opsettings":{"id":255,"user_id":39064,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677572540,"updated_at":1783451522}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1783451523,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":40010},"departmentsubscriptions":[],"opsettings":{"id":261,"user_id":40010,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1678082291,"updated_at":1783451523}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1783451525,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43609},"departmentsubscriptions":[],"opsettings":{"id":264,"user_id":43609,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679470161,"updated_at":1783451525}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1783451525,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43659},"departmentsubscriptions":[],"opsettings":{"id":265,"user_id":43659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679480588,"updated_at":1783451525}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1783451526,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43661},"departmentsubscriptions":[],"opsettings":{"id":266,"user_id":43661,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679485129,"updated_at":1783451526}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1783451526,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":44807},"departmentsubscriptions":[],"opsettings":{"id":268,"user_id":44807,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679988944,"updated_at":1783451526}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1783451526,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45606},"departmentsubscriptions":[],"opsettings":{"id":270,"user_id":45606,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680250214,"updated_at":1783451526}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1783451526,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45621},"departmentsubscriptions":[],"opsettings":{"id":272,"user_id":45621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680262558,"updated_at":1783451526}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1783451526,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47555},"departmentsubscriptions":[],"opsettings":{"id":279,"user_id":47555,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681204018,"updated_at":1783451526}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1783451526,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47889},"departmentsubscriptions":[],"opsettings":{"id":280,"user_id":47889,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681285737,"updated_at":1783451526}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1783451527,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47890},"departmentsubscriptions":[],"opsettings":{"id":281,"user_id":47890,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681287575,"updated_at":1783451527}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1783451527,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50420},"departmentsubscriptions":[],"opsettings":{"id":284,"user_id":50420,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682502421,"updated_at":1783451527}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1783451528,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50988},"departmentsubscriptions":[],"opsettings":{"id":286,"user_id":50988,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682679278,"updated_at":1783451528}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783509630,"created_at":1683896403,"updated_at":1783451529,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54122},"departmentsubscriptions":[],"opsettings":{"id":295,"user_id":54122,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1683896403,"updated_at":1783451529}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783429424,"created_at":1684135695,"updated_at":1783451529,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54318},"departmentsubscriptions":[],"opsettings":{"id":299,"user_id":54318,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684135695,"updated_at":1783451529}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1783451531,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":55497},"departmentsubscriptions":[],"opsettings":{"id":305,"user_id":55497,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684738981,"updated_at":1783451531}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1783451532,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":57150},"departmentsubscriptions":[],"opsettings":{"id":307,"user_id":57150,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1685520309,"updated_at":1783451532}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1783451532,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":61223},"departmentsubscriptions":[],"opsettings":{"id":311,"user_id":61223,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686551124,"updated_at":1783451532}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1783451532,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":62638},"departmentsubscriptions":[],"opsettings":{"id":313,"user_id":62638,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686903862,"updated_at":1783451532}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783510123,"created_at":1687270955,"updated_at":1783451533,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":63371},"departmentsubscriptions":[],"opsettings":{"id":316,"user_id":63371,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687270955,"updated_at":1783451533}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1783451536,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64056},"departmentsubscriptions":[],"opsettings":{"id":317,"user_id":64056,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532468,"updated_at":1783451536}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1783451536,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64088},"departmentsubscriptions":[],"opsettings":{"id":318,"user_id":64088,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532874,"updated_at":1783451536}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1783451536,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65694},"departmentsubscriptions":[],"opsettings":{"id":319,"user_id":65694,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688144997,"updated_at":1783451536}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1783451538,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65712},"departmentsubscriptions":[],"opsettings":{"id":321,"user_id":65712,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688145341,"updated_at":1783451538}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1783451539,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":68282},"departmentsubscriptions":[],"opsettings":{"id":329,"user_id":68282,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1689087107,"updated_at":1783451539}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783503871,"created_at":1690529205,"updated_at":1783451540,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":73104},"departmentsubscriptions":[],"opsettings":{"id":340,"user_id":73104,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1690529205,"updated_at":1783451540}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783510949,"created_at":1694179368,"updated_at":1783451544,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":84159},"departmentsubscriptions":[],"opsettings":{"id":351,"user_id":84159,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694179368,"updated_at":1783451544}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1783451545,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":85936},"departmentsubscriptions":[],"opsettings":{"id":354,"user_id":85936,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694763552,"updated_at":1783451545}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1783451548,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":86614},"departmentsubscriptions":[],"opsettings":{"id":355,"user_id":86614,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695104414,"updated_at":1783451548}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1783451548,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89431},"departmentsubscriptions":[],"opsettings":{"id":357,"user_id":89431,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695974359,"updated_at":1783451548}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1783451548,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89649},"departmentsubscriptions":[],"opsettings":{"id":360,"user_id":89649,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695996021,"updated_at":1783451548}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1783451548,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":90031},"departmentsubscriptions":[],"opsettings":{"id":361,"user_id":90031,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696232852,"updated_at":1783451548}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1783451550,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":91342},"departmentsubscriptions":[],"opsettings":{"id":364,"user_id":91342,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696580015,"updated_at":1783451550}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1783451551,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":92300},"departmentsubscriptions":[],"opsettings":{"id":365,"user_id":92300,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696939254,"updated_at":1783451551}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1783451552,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93266},"departmentsubscriptions":[],"opsettings":{"id":366,"user_id":93266,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697187476,"updated_at":1783451552}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1783451552,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93267},"departmentsubscriptions":[],"opsettings":{"id":367,"user_id":93267,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697189887,"updated_at":1783451552}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1783451553,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100312},"departmentsubscriptions":[],"opsettings":{"id":375,"user_id":100312,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699958632,"updated_at":1783451553}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1783451555,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100313},"departmentsubscriptions":[],"opsettings":{"id":376,"user_id":100313,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699959005,"updated_at":1783451555}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1783451555,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101603},"departmentsubscriptions":[],"opsettings":{"id":379,"user_id":101603,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700560053,"updated_at":1783451555}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1783451555,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101766},"departmentsubscriptions":[],"opsettings":{"id":381,"user_id":101766,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656370,"updated_at":1783451555}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1783451557,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101767},"departmentsubscriptions":[],"opsettings":{"id":382,"user_id":101767,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656371,"updated_at":1783451557}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783422635,"created_at":1700656372,"updated_at":1783451558,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101768},"departmentsubscriptions":[],"opsettings":{"id":383,"user_id":101768,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656372,"updated_at":1783451558}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1783451558,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":102101},"departmentsubscriptions":[],"opsettings":{"id":384,"user_id":102101,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700678235,"updated_at":1783451558}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1783451558,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":104565},"departmentsubscriptions":[],"opsettings":{"id":391,"user_id":104565,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1701853526,"updated_at":1783451558}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1783451558,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":110711},"departmentsubscriptions":[],"opsettings":{"id":402,"user_id":110711,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1704798305,"updated_at":1783451558}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783509300,"created_at":1706516718,"updated_at":1783451558,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":114408},"departmentsubscriptions":[],"opsettings":{"id":410,"user_id":114408,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1706516718,"updated_at":1783451558}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1783451559,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129776},"departmentsubscriptions":[],"opsettings":{"id":417,"user_id":129776,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708331300,"updated_at":1783451559}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1783451559,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":130668},"departmentsubscriptions":[],"opsettings":{"id":421,"user_id":130668,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708684636,"updated_at":1783451559}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1783451559,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":142567},"departmentsubscriptions":[],"opsettings":{"id":443,"user_id":142567,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1713860284,"updated_at":1783451559}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1783451560,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":143600},"departmentsubscriptions":[],"opsettings":{"id":447,"user_id":143600,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1714475594,"updated_at":1783451560}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1783451560,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":147659},"departmentsubscriptions":[],"opsettings":{"id":457,"user_id":147659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1783451560}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1783451561,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":150625},"departmentsubscriptions":[],"opsettings":{"id":466,"user_id":150625,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717159265,"updated_at":1783451561}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783453191,"created_at":1717573275,"updated_at":1783451561,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":152109},"departmentsubscriptions":[],"opsettings":{"id":467,"user_id":152109,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717573275,"updated_at":1783451561}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1783451562,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":155823},"departmentsubscriptions":[],"opsettings":{"id":469,"user_id":155823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1718369948,"updated_at":1783451562}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1783451564,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":157665},"departmentsubscriptions":[],"opsettings":{"id":472,"user_id":157665,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719225931,"updated_at":1783451564}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1783451564,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":158194},"departmentsubscriptions":[],"opsettings":{"id":474,"user_id":158194,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719342230,"updated_at":1783451564}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1783451564,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":161452},"departmentsubscriptions":[],"opsettings":{"id":479,"user_id":161452,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720165720,"updated_at":1783451564}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1783451565,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163405},"departmentsubscriptions":[],"opsettings":{"id":485,"user_id":163405,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1783451565}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1783451565,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163406},"departmentsubscriptions":[],"opsettings":{"id":486,"user_id":163406,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1783451565}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1783451565,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":165582},"departmentsubscriptions":[],"opsettings":{"id":490,"user_id":165582,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1721387791,"updated_at":1783451565}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1783451565,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":172528},"departmentsubscriptions":[],"opsettings":{"id":492,"user_id":172528,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723206420,"updated_at":1783451565}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1783451566,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":173521},"departmentsubscriptions":[],"opsettings":{"id":494,"user_id":173521,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723626877,"updated_at":1783451566}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1783451566,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174479},"departmentsubscriptions":[],"opsettings":{"id":495,"user_id":174479,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060421,"updated_at":1783451566}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1783451567,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174482},"departmentsubscriptions":[],"opsettings":{"id":498,"user_id":174482,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060937,"updated_at":1783451567}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1783451567,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176117},"departmentsubscriptions":[],"opsettings":{"id":501,"user_id":176117,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724410137,"updated_at":1783451567}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1783451567,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176131},"departmentsubscriptions":[],"opsettings":{"id":503,"user_id":176131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724417290,"updated_at":1783451567}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1783451569,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":178102},"departmentsubscriptions":[],"opsettings":{"id":506,"user_id":178102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725003698,"updated_at":1783451569}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1783451569,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":180191},"departmentsubscriptions":[],"opsettings":{"id":510,"user_id":180191,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725608179,"updated_at":1783451569}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1783451570,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":181433},"departmentsubscriptions":[],"opsettings":{"id":512,"user_id":181433,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725975355,"updated_at":1783451570}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783513052,"created_at":1726818141,"updated_at":1783451570,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":185107},"departmentsubscriptions":[],"opsettings":{"id":517,"user_id":185107,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1726818141,"updated_at":1783451570}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783496465,"created_at":1727707400,"updated_at":1783451570,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187955},"departmentsubscriptions":[],"opsettings":{"id":521,"user_id":187955,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727707400,"updated_at":1783451570}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1783451570,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188268},"departmentsubscriptions":[],"opsettings":{"id":523,"user_id":188268,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727768525,"updated_at":1783451570}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1783451571,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188269},"departmentsubscriptions":[],"opsettings":{"id":524,"user_id":188269,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727771176,"updated_at":1783451571}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1783451571,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188270},"departmentsubscriptions":[],"opsettings":{"id":525,"user_id":188270,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772061,"updated_at":1783451571}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1783451571,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188271},"departmentsubscriptions":[],"opsettings":{"id":526,"user_id":188271,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772908,"updated_at":1783451571}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1783451571,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":189601},"departmentsubscriptions":[],"opsettings":{"id":528,"user_id":189601,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728042992,"updated_at":1783451571}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1783451571,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":191897},"departmentsubscriptions":[],"opsettings":{"id":530,"user_id":191897,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728909865,"updated_at":1783451571}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1783451571,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199014},"departmentsubscriptions":[],"opsettings":{"id":531,"user_id":199014,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729236676,"updated_at":1783451571}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1783451575,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199349},"departmentsubscriptions":[],"opsettings":{"id":532,"user_id":199349,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729495778,"updated_at":1783451575}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1783451576,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205911},"departmentsubscriptions":[],"opsettings":{"id":536,"user_id":205911,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731330645,"updated_at":1783451576}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1783451576,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205958},"departmentsubscriptions":[],"opsettings":{"id":538,"user_id":205958,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731335296,"updated_at":1783451576}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1783451576,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206343},"departmentsubscriptions":[],"opsettings":{"id":539,"user_id":206343,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731419853,"updated_at":1783451576}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1783451579,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206781},"departmentsubscriptions":[],"opsettings":{"id":540,"user_id":206781,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731489969,"updated_at":1783451579}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1783451579,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":209547},"departmentsubscriptions":[],"opsettings":{"id":543,"user_id":209547,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1732280917,"updated_at":1783451579}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1783451579,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213204},"departmentsubscriptions":[],"opsettings":{"id":546,"user_id":213204,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733482357,"updated_at":1783451579}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1783451579,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213237},"departmentsubscriptions":[],"opsettings":{"id":547,"user_id":213237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733490034,"updated_at":1783451579}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1783451580,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229256},"departmentsubscriptions":[],"opsettings":{"id":549,"user_id":229256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1738325589,"updated_at":1783451580}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1783451580,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":245881},"departmentsubscriptions":[],"opsettings":{"id":556,"user_id":245881,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1742201232,"updated_at":1783451580}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1783451580,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":253945},"departmentsubscriptions":[],"opsettings":{"id":560,"user_id":253945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1744012545,"updated_at":1783451580}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1783451581,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":265192},"departmentsubscriptions":[],"opsettings":{"id":562,"user_id":265192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1746538563,"updated_at":1783451581}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514119,"created_at":1753108716,"updated_at":1783451582,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":294102},"departmentsubscriptions":[],"opsettings":{"id":565,"user_id":294102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1753108716,"updated_at":1783451582}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1783451583,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310518},"departmentsubscriptions":[],"opsettings":{"id":569,"user_id":310518,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756820653,"updated_at":1783451583}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1783451583,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310811},"departmentsubscriptions":[],"opsettings":{"id":570,"user_id":310811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756886835,"updated_at":1783451583}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783513058,"created_at":1757321593,"updated_at":1783451583,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":313221},"departmentsubscriptions":[],"opsettings":{"id":571,"user_id":313221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1757321593,"updated_at":1783451583}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783513072,"created_at":1757936429,"updated_at":1783451585,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":315362},"departmentsubscriptions":[],"opsettings":{"id":620,"user_id":315362,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":0,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778667441,"updated_at":1783451585}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1783451585,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":324335},"departmentsubscriptions":[],"opsettings":{"id":574,"user_id":324335,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759734000,"updated_at":1783451585}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1783451587,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":325964},"departmentsubscriptions":[],"opsettings":{"id":576,"user_id":325964,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759906412,"updated_at":1783451587}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1783451587,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":327774},"departmentsubscriptions":[],"opsettings":{"id":577,"user_id":327774,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760341688,"updated_at":1783451587}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1783451587,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":328615},"departmentsubscriptions":[],"opsettings":{"id":578,"user_id":328615,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760515834,"updated_at":1783451587}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1783451589,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348001},"departmentsubscriptions":[],"opsettings":{"id":586,"user_id":348001,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764319891,"updated_at":1783451589}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1783451590,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348024},"departmentsubscriptions":[],"opsettings":{"id":587,"user_id":348024,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764327473,"updated_at":1783451590}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1783451590,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":350651},"departmentsubscriptions":[],"opsettings":{"id":589,"user_id":350651,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764852139,"updated_at":1783451590}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1783451591,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":361460},"departmentsubscriptions":[],"opsettings":{"id":592,"user_id":361460,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1767360582,"updated_at":1783451591}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1783451591,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":373492},"departmentsubscriptions":[],"opsettings":{"id":598,"user_id":373492,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1769617210,"updated_at":1783451591}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1783451591,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":377589},"departmentsubscriptions":[],"opsettings":{"id":599,"user_id":377589,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1770376135,"updated_at":1783451591}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1783451591,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":390465},"departmentsubscriptions":[],"opsettings":{"id":604,"user_id":390465,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773056340,"updated_at":1783451591}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783513725,"created_at":1773824025,"updated_at":1783451593,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":394583},"departmentsubscriptions":[],"opsettings":{"id":605,"user_id":394583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773824025,"updated_at":1783451593}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783508712,"created_at":1774004046,"updated_at":1783451594,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":395945},"departmentsubscriptions":[],"opsettings":{"id":606,"user_id":395945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774004046,"updated_at":1783451594}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783513596,"created_at":1774358224,"updated_at":1783451595,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":397140},"departmentsubscriptions":[],"opsettings":{"id":608,"user_id":397140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":2,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774358224,"updated_at":1783451595}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1783451595,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":402185},"departmentsubscriptions":[],"opsettings":{"id":609,"user_id":402185,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1775132104,"updated_at":1783451595}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1783451595,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412590},"departmentsubscriptions":[],"opsettings":{"id":614,"user_id":412590,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777022210,"updated_at":1783451595}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783446960,"created_at":1777031419,"updated_at":1783451595,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412618},"departmentsubscriptions":[],"opsettings":{"id":615,"user_id":412618,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777031419,"updated_at":1783451595}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1783451597,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":415434},"departmentsubscriptions":[],"opsettings":{"id":616,"user_id":415434,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777621332,"updated_at":1783451597}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1783451598,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":416131},"departmentsubscriptions":[],"opsettings":{"id":617,"user_id":416131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777894436,"updated_at":1783451598}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1783451599,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":421459},"departmentsubscriptions":[],"opsettings":{"id":621,"user_id":421459,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778695608,"updated_at":1783451599}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1783451599,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422256},"departmentsubscriptions":[],"opsettings":{"id":622,"user_id":422256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778833304,"updated_at":1783451599}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1783451601,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422257},"departmentsubscriptions":[],"opsettings":{"id":623,"user_id":422257,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778834103,"updated_at":1783451601}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783508643,"created_at":1778840642,"updated_at":1783451601,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422260},"departmentsubscriptions":[],"opsettings":{"id":625,"user_id":422260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778840642,"updated_at":1783451601}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1783451601,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":425558},"departmentsubscriptions":[],"opsettings":{"id":627,"user_id":425558,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779458914,"updated_at":1783451601}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1783451602,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426383},"departmentsubscriptions":[],"opsettings":{"id":628,"user_id":426383,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773113,"updated_at":1783451602}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1783451602,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426384},"departmentsubscriptions":[],"opsettings":{"id":629,"user_id":426384,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773280,"updated_at":1783451602}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1783451602,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439111},"departmentsubscriptions":[],"opsettings":{"id":631,"user_id":439111,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781855110,"updated_at":1783451602}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1783451602,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439112},"departmentsubscriptions":[],"opsettings":{"id":632,"user_id":439112,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781856605,"updated_at":1783451602}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1783451602,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439115},"departmentsubscriptions":[],"opsettings":{"id":633,"user_id":439115,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781862241,"updated_at":1783451602}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1783451602,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439116},"departmentsubscriptions":[],"opsettings":{"id":634,"user_id":439116,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781863349,"updated_at":1783451602}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1783451602,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":442196},"departmentsubscriptions":[],"opsettings":{"id":635,"user_id":442196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1782471105,"updated_at":1783451602}}]},{"id":3,"name":"TS Support Administrator","description":"TS Admins","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416048,"pivot":{"department_id":38,"group_id":3},"users":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1783451434,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":3},"departmentsubscriptions":[],"opsettings":{"id":3,"user_id":3,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1632246825,"updated_at":1783451434}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1783451434,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":5},"departmentsubscriptions":[],"opsettings":{"id":5,"user_id":5,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144011,"updated_at":1783451434}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1775252314,"created_at":1645144012,"updated_at":1783451434,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":7},"departmentsubscriptions":[],"opsettings":{"id":7,"user_id":7,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1783451434}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1783451434,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":8},"departmentsubscriptions":[],"opsettings":{"id":8,"user_id":8,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1783451434}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782182308,"created_at":1645144012,"updated_at":1783451434,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":9},"departmentsubscriptions":[],"opsettings":{"id":9,"user_id":9,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":100,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.6.1","shortcuts_enabled":"0","created_at":1645144012,"updated_at":1783451434}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783452231,"created_at":1647609244,"updated_at":1783451474,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":934},"departmentsubscriptions":[],"opsettings":{"id":121,"user_id":934,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647609244,"updated_at":1783451474}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782920090,"created_at":1648724017,"updated_at":1783451480,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1692},"departmentsubscriptions":[],"opsettings":{"id":134,"user_id":1692,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648724017,"updated_at":1783451480}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1783451480,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1737},"departmentsubscriptions":[],"opsettings":{"id":135,"user_id":1737,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648747845,"updated_at":1783451480}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1783451559,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":129929},"departmentsubscriptions":[],"opsettings":{"id":418,"user_id":129929,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708426026,"updated_at":1783451559}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1783451560,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":147658},"departmentsubscriptions":[],"opsettings":{"id":456,"user_id":147658,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1783451560}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1783451579,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":212260},"departmentsubscriptions":[],"opsettings":{"id":545,"user_id":212260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733320600,"updated_at":1783451579}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783496636,"created_at":1743676587,"updated_at":1783451580,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":252845},"departmentsubscriptions":[],"opsettings":{"id":559,"user_id":252845,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1743676587,"updated_at":1783451580}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783085837,"created_at":1753365389,"updated_at":1783451582,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":295579},"departmentsubscriptions":[],"opsettings":{"id":566,"user_id":295579,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.7.3","shortcuts_enabled":"0","created_at":1753365389,"updated_at":1783451582}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1783451582,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":300549},"departmentsubscriptions":[],"opsettings":{"id":567,"user_id":300549,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1754586039,"updated_at":1783451582}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782278705,"created_at":1778666928,"updated_at":1783451598,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421091},"departmentsubscriptions":[],"opsettings":{"id":618,"user_id":421091,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666928,"updated_at":1783451598}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782735904,"created_at":1778666929,"updated_at":1783451599,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421092},"departmentsubscriptions":[],"opsettings":{"id":619,"user_id":421092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666929,"updated_at":1783451599}}]}]},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"customfields":[],"user":{"id":435186,"brand_id":1,"role":0,"firstname":"Elena","lastname":"Denisenko","email":"elena.d@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782128737,"created_at":1781103816,"updated_at":1781103816,"formatted_name":"Elena Denisenko","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","additional_emails":[]},"watching":[],"assigned":[],"channel":{"id":3,"name":"API","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"API"},"status":{"id":7,"name":"Quality Open","colour":"#ff6363","auto_close":0,"order":7,"created_at":1777647425,"updated_at":1779069329,"icon":"Q
","icon_without_tooltip":"Q
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"last_reply":{"id":371488,"ticket_id":223240,"channel_id":3,"user_id":435186,"user_name":"Elena Denisenko","user_ip_address":null,"by":1,"type":0,"excerpt":"This ticket was automatically copied to QA from SupportPal ticket #3735531. Original ticket ID: 223239 Original subject: [ACC-AP INFO] - Hobart - GL review 06.25 Original message: ------------------------- Wound Solution March invoice is missing ...","text":"This ticket was automatically copied to QA from SupportPal ticket #3735531.\n\nOriginal ticket ID: 223239\nOriginal subject: [ACC-AP INFO] - Hobart - GL review 06.25\n\nOriginal message:\n-------------------------\nWound Solution March invoice is missing\n\u00a0\n\u00a0--------------IP Address: 216.246.6.170","purified_text":"This ticket was automatically copied to QA from SupportPal ticket #3735531.\n\nOriginal ticket ID: 223239\nOriginal subject: [ACC-AP INFO] - Hobart - GL review 06.25\n\nOriginal message:\n-------------------------\nWound Solution March invoice is missing\n\u00a0\n\u00a0--------------IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1783514251,"updated_at":1783514251},"tags":[]},"created_id":223240,"created_number":"7112154"}
[2026-07-08 12:37:35] Responding {"http_code":200,"success":true,"message":"QA ticket clone request completed","error":null}
[2026-07-15 15:39:12] Incoming webhook input {"ticket_id":"224516","has_secret":true}
[2026-07-15 15:39:12] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/224516","fields":[]}
[2026-07-15 15:39:13] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":224516,"number":"0793528","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":271159,"status_id":9,"priority_id":1,"sla_plan_id":null,"subject":"[ACC-AP INFO] - Woodwind Lakes_Utilities June 2026","due_time":null,"resolved_time":null,"reopened_time":null,"cc":["JSocanac@ParadigmHCS.com"],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784129952,"last_message_time":1784129952,"last_reply_id":374574,"last_message_id":374574,"last_reply_by":1,"last_message_by":1,"created_at":1784129952,"updated_at":1784129952,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/0793528?token=101102d2310cd6146025bac9d04c30bdc4d361bb","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/224516","token":"101102d2310cd6146025bac9d04c30bdc4d361bb","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":271159,"brand_id":1,"role":0,"firstname":"Jane","lastname":"Ellaine Sumalpong Banta","email":"jsumalpongbanta@paradigmhcs.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781452508,"created_at":1747750730,"updated_at":1747750730,"formatted_name":"Jane Ellaine Sumalpong Banta","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"customfields":[{"id":238,"field_id":14,"ticket_id":224516,"value":"76","encrypted":0,"created_at":1784129952,"updated_at":1784129952},{"id":239,"field_id":25,"ticket_id":224516,"value":"90","encrypted":0,"created_at":1784129952,"updated_at":1784129952},{"id":240,"field_id":26,"ticket_id":224516,"value":"94","encrypted":0,"created_at":1784129952,"updated_at":1784129952}],"last_reply":{"id":374574,"ticket_id":224516,"channel_id":1,"user_id":271159,"user_name":"Jane Ellaine Sumalpong Banta","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"Hi,\n\nCan you please help me check if there are new invoices for the following utilities and post them to Adelpo?\n\n*CenterPoint Energy\n\n*Constellation New Energy\n\n*W Harris County Mud #1\n\n--------------\nIP Address: 216.246.6.170","text":"Hi,
\r\n
\r\n
Can you please help me check if there are new invoices for the following utilities and post them to Adelpo?
\r\n
\r\n
*CenterPoint Energy
\r\n
*Constellation New Energy
\r\n
*W Harris County Mud #1
--------------
IP Address: 216.246.6.170","purified_text":"Hi,\u00a0
\n
\u00a0
\n
Can you please help me check if there are new invoices for the following utilities and post them to Adelpo?\u00a0
\n
\u00a0
\n
*CenterPoint Energy
\n
*Constellation New Energy
\n
*W Harris County Mud #1
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784129952,"updated_at":1784129952},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":224516,"created_number":"0793528"}
[2026-07-15 15:39:13] Parsed original ticket summary {"ticket_id":224516,"ticket_number":"0793528","subject":"[ACC-AP INFO] - Woodwind Lakes_Utilities June 2026","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":271159,"user_email":"jsumalpongbanta@paradigmhcs.com"}
[2026-07-15 15:39:13] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=224516","fields":["ticket_id"]}
[2026-07-15 15:39:14] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":374574,"ticket_id":224516,"channel_id":1,"user_id":271159,"user_name":"Jane Ellaine Sumalpong Banta","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"Hi,\n\nCan you please help me check if there are new invoices for the following utilities and post them to Adelpo?\n\n*CenterPoint Energy\n\n*Constellation New Energy\n\n*W Harris County Mud #1\n\n--------------\nIP Address: 216.246.6.170","text":"Hi,
\r\n
\r\n
Can you please help me check if there are new invoices for the following utilities and post them to Adelpo?
\r\n
\r\n
*CenterPoint Energy
\r\n
*Constellation New Energy
\r\n
*W Harris County Mud #1
--------------
IP Address: 216.246.6.170","purified_text":"Hi,\u00a0
\n
\u00a0
\n
Can you please help me check if there are new invoices for the following utilities and post them to Adelpo?\u00a0
\n
\u00a0
\n
*CenterPoint Energy
\n
*Constellation New Energy
\n
*W Harris County Mud #1
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784129952,"updated_at":1784129952,"user":{"id":271159,"brand_id":1,"role":0,"firstname":"Jane","lastname":"Ellaine Sumalpong Banta","email":"jsumalpongbanta@paradigmhcs.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781452508,"created_at":1747750730,"updated_at":1747750730,"formatted_name":"Jane Ellaine Sumalpong Banta","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-07-15 15:39:14] Parsed original messages summary {"message_count":1}
[2026-07-15 15:39:14] Create QA ticket payload summary {"user":271159,"user_email":"jsumalpongbanta@paradigmhcs.com","department":38,"status":7,"priority":1,"subject":"[QA Copy of #0793528] [ACC-AP INFO] - Woodwind Lakes_Utilities June 2026","text_length":448}
[2026-07-15 15:39:14] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-07-15 15:39:18] SupportPal API response {"http_code":200,"status":"success","message":"Successfully created new ticket!","validation":{"id":224517,"number":"6741223","department_id":38,"department_email_id":8,"brand_id":1,"channel_id":3,"user_id":271159,"status_id":7,"priority_id":1,"sla_plan_id":null,"subject":"[QA Copy of #0793528] [ACC-AP INFO] - Woodwind Lakes_Utilities June 2026","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784129954,"last_message_time":1784129954,"last_reply_id":374575,"last_message_id":374575,"last_reply_by":1,"last_message_by":1,"created_at":1784129954,"updated_at":1784129954,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/6741223?token=243e332bcf8b0c9a783d3783868d4620b7b9f40c","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/224517","token":"243e332bcf8b0c9a783d3783868d4620b7b9f40c","department":{"id":38,"name":"Quality Assurance","description":"Quality Assurance","order":38,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":2,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667317,"updated_at":1782093645,"operators":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784124565,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784124566,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":5}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1775252314,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":7}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":8}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784124568,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124568,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124569,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784124569,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":166}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124569,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":167}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124570,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":168}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":169}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":170}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784124571,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":171}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784124571,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784124572,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":179}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784124572,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":182}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784124572,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":183}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784124573,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":186}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784124573,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784124574,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784124575,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":190}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784124575,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":196}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784124575,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":197}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":198}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784124576,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":200}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784124576,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":203}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784124577,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784124577,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":207}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":211}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":214}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":215}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":216}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":219}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":220}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124580,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":221}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784124580,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":224}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":226}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":227}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784129190,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":228}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784124583,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":233}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784124583,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":234}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":237}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":238}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":239}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":240}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784128370,"created_at":1647609244,"updated_at":1784124585,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":934}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784124585,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":962}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784124586,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1070}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784124586,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1135}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784124586,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1532}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783952457,"created_at":1648724017,"updated_at":1784124587,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1692}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784124587,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1737}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784124587,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1786}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784124587,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2226}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784124587,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2508}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784124588,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3449}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784124589,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3720}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784124590,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3819}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784124590,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":4642}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784124590,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":6317}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784124590,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9730}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784124591,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9922}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784124591,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":10792}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784124591,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":11192}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784124591,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12035}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784124592,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12581}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784124592,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13137}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784124593,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13140}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784124593,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13141}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784128267,"created_at":1660725795,"updated_at":1784124593,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13394}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784124593,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13621}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784124593,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14263}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784124593,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14264}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784124593,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16059}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784124594,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16060}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784124594,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17854}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784124594,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":18951}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784124594,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":20092}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784124594,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":23856}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784124594,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":24811}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784124595,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29398}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784124596,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29399}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784124596,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":35583}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784046142,"created_at":1676552030,"updated_at":1784124597,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37392}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784124597,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37580}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784103185,"created_at":1677491742,"updated_at":1784124597,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":38823}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784124598,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":39064}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784124598,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":40010}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784124600,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43609}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784124600,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43659}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784124602,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43661}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784124602,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":44807}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784124603,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45606}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784124603,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45621}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784124603,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47555}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784124604,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47889}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784124604,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47890}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784124605,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50420}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784124605,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50988}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784121823,"created_at":1683896403,"updated_at":1784124605,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54122}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784119482,"created_at":1684135695,"updated_at":1784124605,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54318}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784124606,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":55497}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784124606,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":57150}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784124607,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":61223}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784124609,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":62638}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784040676,"created_at":1687270955,"updated_at":1784124609,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":63371}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784124610,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64056}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784124610,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64088}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784124610,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65694}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784124610,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65712}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784124611,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":68282}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784115112,"created_at":1690529205,"updated_at":1784124611,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":73104}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784116197,"created_at":1694179368,"updated_at":1784124613,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":84159}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784124613,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":85936}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784124613,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":86614}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784124614,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89431}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784124615,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89649}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784124616,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":90031}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784124616,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":91342}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784124617,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":92300}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784124617,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93266}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784124617,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93267}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784124618,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100312}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784124618,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100313}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784124619,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101603}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784124619,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101766}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784124620,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101767}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784058943,"created_at":1700656372,"updated_at":1784124621,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101768}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784124621,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":102101}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784124621,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":104565}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784124621,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":110711}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784033192,"created_at":1706516718,"updated_at":1784124623,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":114408}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784124623,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129776}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784124623,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129929}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784124623,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":130668}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784124623,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":142567}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784124624,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":143600}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784124624,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147658}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784124627,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147659}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784124627,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":150625}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784125447,"created_at":1717573275,"updated_at":1784124628,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":152109}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784124629,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":155823}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784124631,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":157665}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784124631,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":158194}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784124631,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":161452}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163405}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163406}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784124632,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":165582}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784124632,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":172528}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784124633,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":173521}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784124636,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174479}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784124636,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174482}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784124636,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176117}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784124636,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176131}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784124639,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":178102}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784124640,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":180191}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784124642,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":181433}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784127237,"created_at":1726818141,"updated_at":1784124643,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":185107}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784121622,"created_at":1727707400,"updated_at":1784124644,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187955}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784124644,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188268}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784124645,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188269}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784124646,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188270}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784124646,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188271}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784124646,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":189601}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784124646,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":191897}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784124647,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199014}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784124647,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199349}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784124647,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205911}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784124648,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205958}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784124649,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206343}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784124651,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206781}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784124651,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":209547}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784124653,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212260}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784124653,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213204}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784124656,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213237}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784124657,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229256}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784124657,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":245881}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123151,"created_at":1743676587,"updated_at":1784124659,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":252845}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784124659,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":253945}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784124662,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":265192}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784127967,"created_at":1753108716,"updated_at":1784124664,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":294102}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784124712,"created_at":1753365389,"updated_at":1784124664,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":295579}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784124666,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":300549}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784124666,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310518}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784124666,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310811}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784129933,"created_at":1757321593,"updated_at":1784124671,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":313221}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784129841,"created_at":1757936429,"updated_at":1784124672,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":315362}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784124673,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":324335}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784124673,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":325964}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784124673,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":327774}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784124674,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":328615}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784124674,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348001}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784124674,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348024}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784124674,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":350651}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784124675,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":361460}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784124675,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":373492}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784124678,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":377589}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784124680,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":390465}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784127296,"created_at":1773824025,"updated_at":1784124682,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":394583}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784129793,"created_at":1774004046,"updated_at":1784124691,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":395945}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784129477,"created_at":1774358224,"updated_at":1784124692,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":397140}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784124692,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":402185}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1784124694,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412590}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514827,"created_at":1777031419,"updated_at":1784124694,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412618}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784124695,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":415434}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784124698,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":416131}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782278705,"created_at":1778666928,"updated_at":1784124698,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421091}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784118094,"created_at":1778666929,"updated_at":1784124699,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421092}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784124700,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421459}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784124700,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422256}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784124700,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422257}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123209,"created_at":1778840642,"updated_at":1784124700,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422260}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784124701,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":425558}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784124702,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426383}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784124705,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426384}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784124706,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439111}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784124708,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439112}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784124708,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439115}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784124708,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439116}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1784124708,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":442196}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784124708,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":452235}}],"groups":[{"id":1,"name":"System Administrators","description":"Default group for administrators, always has all permissions.","colour":"#777777","administrator":1,"created_at":1631891524,"updated_at":1631891524,"pivot":{"department_id":38,"group_id":1},"users":[{"id":1,"brand_id":null,"role":1,"firstname":"Eric","lastname":"Martin","email":"eric.m@touchsupport.com","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1653576780,"created_at":1631891602,"updated_at":1755875229,"formatted_name":"Eric Martin","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1},"departmentsubscriptions":[],"opsettings":{"id":1,"user_id":1,"session_id":null,"template":"0","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"1","take_ownership":"1","pause_duetime":"1","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1631891602,"updated_at":1646677130}}]},{"id":2,"name":"TS Support Staff","description":"TS Agents","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416054,"pivot":{"department_id":38,"group_id":2},"users":[{"id":11291,"brand_id":null,"role":1,"firstname":"Margareta","lastname":"Kolaric","email":"margareta.k@touchsupport.com","email_verified":1,"active":0,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1659985227,"created_at":1658299730,"updated_at":1660038707,"formatted_name":"Margareta Kolaric","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11291}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784124568,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12},"departmentsubscriptions":[],"opsettings":{"id":12,"user_id":12,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144013,"updated_at":1784124568}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124568,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14},"departmentsubscriptions":[],"opsettings":{"id":14,"user_id":14,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784124568}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124569,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17},"departmentsubscriptions":[],"opsettings":{"id":17,"user_id":17,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784124569}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784124569,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":166},"departmentsubscriptions":[],"opsettings":{"id":39,"user_id":166,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677519,"updated_at":1784124569}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124569,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":167},"departmentsubscriptions":[],"opsettings":{"id":40,"user_id":167,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784124569}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124570,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":168},"departmentsubscriptions":[],"opsettings":{"id":41,"user_id":168,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784124570}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":169},"departmentsubscriptions":[],"opsettings":{"id":42,"user_id":169,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784124570}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":170},"departmentsubscriptions":[],"opsettings":{"id":43,"user_id":170,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784124570}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784124571,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":171},"departmentsubscriptions":[],"opsettings":{"id":44,"user_id":171,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677522,"updated_at":1784124571}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784124571,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176},"departmentsubscriptions":[],"opsettings":{"id":49,"user_id":176,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677525,"updated_at":1784124571}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784124572,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":179},"departmentsubscriptions":[],"opsettings":{"id":52,"user_id":179,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677526,"updated_at":1784124572}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784124572,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":182},"departmentsubscriptions":[],"opsettings":{"id":55,"user_id":182,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677528,"updated_at":1784124572}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784124572,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":183},"departmentsubscriptions":[],"opsettings":{"id":56,"user_id":183,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677529,"updated_at":1784124572}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784124573,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":186},"departmentsubscriptions":[],"opsettings":{"id":59,"user_id":186,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677530,"updated_at":1784124573}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784124573,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187},"departmentsubscriptions":[],"opsettings":{"id":60,"user_id":187,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677531,"updated_at":1784124573}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784124574,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188},"departmentsubscriptions":[],"opsettings":{"id":61,"user_id":188,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677532,"updated_at":1784124574}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784124575,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":190},"departmentsubscriptions":[],"opsettings":{"id":63,"user_id":190,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677533,"updated_at":1784124575}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784124575,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":196},"departmentsubscriptions":[],"opsettings":{"id":69,"user_id":196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677536,"updated_at":1784124575}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784124575,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":197},"departmentsubscriptions":[],"opsettings":{"id":70,"user_id":197,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677537,"updated_at":1784124575}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":198},"departmentsubscriptions":[],"opsettings":{"id":71,"user_id":198,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784124576}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199},"departmentsubscriptions":[],"opsettings":{"id":72,"user_id":199,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784124576}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784124576,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":200},"departmentsubscriptions":[],"opsettings":{"id":73,"user_id":200,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677539,"updated_at":1784124576}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784124576,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":203},"departmentsubscriptions":[],"opsettings":{"id":76,"user_id":203,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1784124576}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784124577,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205},"departmentsubscriptions":[],"opsettings":{"id":78,"user_id":205,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677541,"updated_at":1784124577}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784124577,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":207},"departmentsubscriptions":[],"opsettings":{"id":80,"user_id":207,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677542,"updated_at":1784124577}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":211},"departmentsubscriptions":[],"opsettings":{"id":84,"user_id":211,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124578}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":212},"departmentsubscriptions":[],"opsettings":{"id":85,"user_id":212,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124578}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213},"departmentsubscriptions":[],"opsettings":{"id":86,"user_id":213,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124579}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":214},"departmentsubscriptions":[],"opsettings":{"id":87,"user_id":214,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124579}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":215},"departmentsubscriptions":[],"opsettings":{"id":88,"user_id":215,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784124579}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":216},"departmentsubscriptions":[],"opsettings":{"id":89,"user_id":216,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784124579}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":219},"departmentsubscriptions":[],"opsettings":{"id":92,"user_id":219,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124579}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":220},"departmentsubscriptions":[],"opsettings":{"id":93,"user_id":220,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124579}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124580,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":221},"departmentsubscriptions":[],"opsettings":{"id":94,"user_id":221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124580}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784124580,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":224},"departmentsubscriptions":[],"opsettings":{"id":97,"user_id":224,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677546,"updated_at":1784124580}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":226},"departmentsubscriptions":[],"opsettings":{"id":99,"user_id":226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124582}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":227},"departmentsubscriptions":[],"opsettings":{"id":100,"user_id":227,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124582}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784129190,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":228},"departmentsubscriptions":[],"opsettings":{"id":101,"user_id":228,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124583}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229},"departmentsubscriptions":[],"opsettings":{"id":102,"user_id":229,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124583}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784124583,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":233},"departmentsubscriptions":[],"opsettings":{"id":106,"user_id":233,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677548,"updated_at":1784124583}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784124583,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":234},"departmentsubscriptions":[],"opsettings":{"id":107,"user_id":234,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677549,"updated_at":1784124583}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":237},"departmentsubscriptions":[],"opsettings":{"id":110,"user_id":237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124584}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":238},"departmentsubscriptions":[],"opsettings":{"id":111,"user_id":238,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124584}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":239},"departmentsubscriptions":[],"opsettings":{"id":112,"user_id":239,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124585}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":240},"departmentsubscriptions":[],"opsettings":{"id":113,"user_id":240,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124585}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784124585,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":962},"departmentsubscriptions":[],"opsettings":{"id":123,"user_id":962,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647841009,"updated_at":1784124585}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784124586,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1070},"departmentsubscriptions":[],"opsettings":{"id":124,"user_id":1070,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648037192,"updated_at":1784124586}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784124586,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1135},"departmentsubscriptions":[],"opsettings":{"id":126,"user_id":1135,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648115622,"updated_at":1784124586}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784124586,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1532},"departmentsubscriptions":[],"opsettings":{"id":131,"user_id":1532,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648644758,"updated_at":1784124586}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784124587,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1786},"departmentsubscriptions":[],"opsettings":{"id":137,"user_id":1786,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648818067,"updated_at":1784124587}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784124587,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2226},"departmentsubscriptions":[],"opsettings":{"id":138,"user_id":2226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649231755,"updated_at":1784124587}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784124587,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2508},"departmentsubscriptions":[],"opsettings":{"id":139,"user_id":2508,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649415182,"updated_at":1784124587}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784124588,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3449},"departmentsubscriptions":[],"opsettings":{"id":140,"user_id":3449,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649924213,"updated_at":1784124588}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784124589,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3720},"departmentsubscriptions":[],"opsettings":{"id":141,"user_id":3720,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650388098,"updated_at":1784124589}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784124590,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3819},"departmentsubscriptions":[],"opsettings":{"id":142,"user_id":3819,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650529948,"updated_at":1784124590}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784124590,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":4642},"departmentsubscriptions":[],"opsettings":{"id":148,"user_id":4642,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1651238452,"updated_at":1784124590}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784124590,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":6317},"departmentsubscriptions":[],"opsettings":{"id":152,"user_id":6317,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1653076275,"updated_at":1784124590}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784124590,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9730},"departmentsubscriptions":[],"opsettings":{"id":157,"user_id":9730,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656593780,"updated_at":1784124590}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784124591,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9922},"departmentsubscriptions":[],"opsettings":{"id":158,"user_id":9922,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656682872,"updated_at":1784124591}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784124591,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":10792},"departmentsubscriptions":[],"opsettings":{"id":162,"user_id":10792,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1657610986,"updated_at":1784124591}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784124591,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11192},"departmentsubscriptions":[],"opsettings":{"id":164,"user_id":11192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1658215011,"updated_at":1784124591}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784124591,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12035},"departmentsubscriptions":[],"opsettings":{"id":167,"user_id":12035,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659196776,"updated_at":1784124591}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784124592,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12581},"departmentsubscriptions":[],"opsettings":{"id":170,"user_id":12581,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659958008,"updated_at":1784124592}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784124592,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13137},"departmentsubscriptions":[],"opsettings":{"id":174,"user_id":13137,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660547474,"updated_at":1784124592}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784124593,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13140},"departmentsubscriptions":[],"opsettings":{"id":177,"user_id":13140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660559835,"updated_at":1784124593}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784124593,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13141},"departmentsubscriptions":[],"opsettings":{"id":178,"user_id":13141,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660560866,"updated_at":1784124593}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784128267,"created_at":1660725795,"updated_at":1784124593,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13394},"departmentsubscriptions":[],"opsettings":{"id":179,"user_id":13394,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660725795,"updated_at":1784124593}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784124593,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13621},"departmentsubscriptions":[],"opsettings":{"id":180,"user_id":13621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661157885,"updated_at":1784124593}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784124593,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14263},"departmentsubscriptions":[],"opsettings":{"id":184,"user_id":14263,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757736,"updated_at":1784124593}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784124593,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14264},"departmentsubscriptions":[],"opsettings":{"id":185,"user_id":14264,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757998,"updated_at":1784124593}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784124593,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16059},"departmentsubscriptions":[],"opsettings":{"id":189,"user_id":16059,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318144,"updated_at":1784124593}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784124594,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16060},"departmentsubscriptions":[],"opsettings":{"id":190,"user_id":16060,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318616,"updated_at":1784124594}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784124594,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17854},"departmentsubscriptions":[],"opsettings":{"id":196,"user_id":17854,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665143930,"updated_at":1784124594}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784124594,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":18951},"departmentsubscriptions":[],"opsettings":{"id":198,"user_id":18951,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665765378,"updated_at":1784124594}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784124594,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":20092},"departmentsubscriptions":[],"opsettings":{"id":202,"user_id":20092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1666699873,"updated_at":1784124594}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784124594,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":23856},"departmentsubscriptions":[],"opsettings":{"id":213,"user_id":23856,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669026228,"updated_at":1784124594}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784124594,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":24811},"departmentsubscriptions":[],"opsettings":{"id":218,"user_id":24811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669817686,"updated_at":1784124594}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784124595,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29398},"departmentsubscriptions":[],"opsettings":{"id":230,"user_id":29398,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672645809,"updated_at":1784124595}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784124596,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29399},"departmentsubscriptions":[],"opsettings":{"id":231,"user_id":29399,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672646800,"updated_at":1784124596}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784124596,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":35583},"departmentsubscriptions":[],"opsettings":{"id":243,"user_id":35583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1675667013,"updated_at":1784124596}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784046142,"created_at":1676552030,"updated_at":1784124597,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37392},"departmentsubscriptions":[],"opsettings":{"id":250,"user_id":37392,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676552030,"updated_at":1784124597}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784124597,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37580},"departmentsubscriptions":[],"opsettings":{"id":252,"user_id":37580,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676622099,"updated_at":1784124597}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784103185,"created_at":1677491742,"updated_at":1784124597,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":38823},"departmentsubscriptions":[],"opsettings":{"id":254,"user_id":38823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677491742,"updated_at":1784124597}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784124598,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":39064},"departmentsubscriptions":[],"opsettings":{"id":255,"user_id":39064,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677572540,"updated_at":1784124598}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784124598,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":40010},"departmentsubscriptions":[],"opsettings":{"id":261,"user_id":40010,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1678082291,"updated_at":1784124598}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784124600,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43609},"departmentsubscriptions":[],"opsettings":{"id":264,"user_id":43609,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679470161,"updated_at":1784124600}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784124600,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43659},"departmentsubscriptions":[],"opsettings":{"id":265,"user_id":43659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679480588,"updated_at":1784124600}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784124602,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43661},"departmentsubscriptions":[],"opsettings":{"id":266,"user_id":43661,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679485129,"updated_at":1784124602}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784124602,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":44807},"departmentsubscriptions":[],"opsettings":{"id":268,"user_id":44807,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679988944,"updated_at":1784124602}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784124603,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45606},"departmentsubscriptions":[],"opsettings":{"id":270,"user_id":45606,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680250214,"updated_at":1784124603}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784124603,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45621},"departmentsubscriptions":[],"opsettings":{"id":272,"user_id":45621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680262558,"updated_at":1784124603}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784124603,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47555},"departmentsubscriptions":[],"opsettings":{"id":279,"user_id":47555,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681204018,"updated_at":1784124603}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784124604,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47889},"departmentsubscriptions":[],"opsettings":{"id":280,"user_id":47889,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681285737,"updated_at":1784124604}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784124604,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47890},"departmentsubscriptions":[],"opsettings":{"id":281,"user_id":47890,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681287575,"updated_at":1784124604}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784124605,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50420},"departmentsubscriptions":[],"opsettings":{"id":284,"user_id":50420,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682502421,"updated_at":1784124605}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784124605,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50988},"departmentsubscriptions":[],"opsettings":{"id":286,"user_id":50988,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682679278,"updated_at":1784124605}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784121823,"created_at":1683896403,"updated_at":1784124605,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54122},"departmentsubscriptions":[],"opsettings":{"id":295,"user_id":54122,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1683896403,"updated_at":1784124605}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784119482,"created_at":1684135695,"updated_at":1784124605,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54318},"departmentsubscriptions":[],"opsettings":{"id":299,"user_id":54318,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684135695,"updated_at":1784124605}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784124606,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":55497},"departmentsubscriptions":[],"opsettings":{"id":305,"user_id":55497,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684738981,"updated_at":1784124606}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784124606,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":57150},"departmentsubscriptions":[],"opsettings":{"id":307,"user_id":57150,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1685520309,"updated_at":1784124606}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784124607,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":61223},"departmentsubscriptions":[],"opsettings":{"id":311,"user_id":61223,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686551124,"updated_at":1784124607}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784124609,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":62638},"departmentsubscriptions":[],"opsettings":{"id":313,"user_id":62638,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686903862,"updated_at":1784124609}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784040676,"created_at":1687270955,"updated_at":1784124609,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":63371},"departmentsubscriptions":[],"opsettings":{"id":316,"user_id":63371,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687270955,"updated_at":1784124609}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784124610,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64056},"departmentsubscriptions":[],"opsettings":{"id":317,"user_id":64056,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532468,"updated_at":1784124610}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784124610,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64088},"departmentsubscriptions":[],"opsettings":{"id":318,"user_id":64088,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532874,"updated_at":1784124610}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784124610,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65694},"departmentsubscriptions":[],"opsettings":{"id":319,"user_id":65694,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688144997,"updated_at":1784124610}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784124610,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65712},"departmentsubscriptions":[],"opsettings":{"id":321,"user_id":65712,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688145341,"updated_at":1784124610}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784124611,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":68282},"departmentsubscriptions":[],"opsettings":{"id":329,"user_id":68282,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1689087107,"updated_at":1784124611}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784115112,"created_at":1690529205,"updated_at":1784124611,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":73104},"departmentsubscriptions":[],"opsettings":{"id":340,"user_id":73104,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1690529205,"updated_at":1784124611}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784116197,"created_at":1694179368,"updated_at":1784124613,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":84159},"departmentsubscriptions":[],"opsettings":{"id":351,"user_id":84159,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694179368,"updated_at":1784124613}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784124613,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":85936},"departmentsubscriptions":[],"opsettings":{"id":354,"user_id":85936,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694763552,"updated_at":1784124613}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784124613,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":86614},"departmentsubscriptions":[],"opsettings":{"id":355,"user_id":86614,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695104414,"updated_at":1784124613}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784124614,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89431},"departmentsubscriptions":[],"opsettings":{"id":357,"user_id":89431,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695974359,"updated_at":1784124614}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784124615,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89649},"departmentsubscriptions":[],"opsettings":{"id":360,"user_id":89649,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695996021,"updated_at":1784124615}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784124616,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":90031},"departmentsubscriptions":[],"opsettings":{"id":361,"user_id":90031,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696232852,"updated_at":1784124616}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784124616,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":91342},"departmentsubscriptions":[],"opsettings":{"id":364,"user_id":91342,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696580015,"updated_at":1784124616}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784124617,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":92300},"departmentsubscriptions":[],"opsettings":{"id":365,"user_id":92300,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696939254,"updated_at":1784124617}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784124617,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93266},"departmentsubscriptions":[],"opsettings":{"id":366,"user_id":93266,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697187476,"updated_at":1784124617}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784124617,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93267},"departmentsubscriptions":[],"opsettings":{"id":367,"user_id":93267,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697189887,"updated_at":1784124617}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784124618,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100312},"departmentsubscriptions":[],"opsettings":{"id":375,"user_id":100312,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699958632,"updated_at":1784124618}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784124618,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100313},"departmentsubscriptions":[],"opsettings":{"id":376,"user_id":100313,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699959005,"updated_at":1784124618}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784124619,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101603},"departmentsubscriptions":[],"opsettings":{"id":379,"user_id":101603,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700560053,"updated_at":1784124619}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784124619,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101766},"departmentsubscriptions":[],"opsettings":{"id":381,"user_id":101766,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656370,"updated_at":1784124619}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784124620,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101767},"departmentsubscriptions":[],"opsettings":{"id":382,"user_id":101767,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656371,"updated_at":1784124620}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784058943,"created_at":1700656372,"updated_at":1784124621,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101768},"departmentsubscriptions":[],"opsettings":{"id":383,"user_id":101768,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656372,"updated_at":1784124621}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784124621,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":102101},"departmentsubscriptions":[],"opsettings":{"id":384,"user_id":102101,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700678235,"updated_at":1784124621}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784124621,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":104565},"departmentsubscriptions":[],"opsettings":{"id":391,"user_id":104565,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1701853526,"updated_at":1784124621}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784124621,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":110711},"departmentsubscriptions":[],"opsettings":{"id":402,"user_id":110711,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1704798305,"updated_at":1784124621}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784033192,"created_at":1706516718,"updated_at":1784124623,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":114408},"departmentsubscriptions":[],"opsettings":{"id":410,"user_id":114408,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1706516718,"updated_at":1784124623}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784124623,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129776},"departmentsubscriptions":[],"opsettings":{"id":417,"user_id":129776,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708331300,"updated_at":1784124623}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784124623,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":130668},"departmentsubscriptions":[],"opsettings":{"id":421,"user_id":130668,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708684636,"updated_at":1784124623}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784124623,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":142567},"departmentsubscriptions":[],"opsettings":{"id":443,"user_id":142567,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1713860284,"updated_at":1784124623}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784124624,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":143600},"departmentsubscriptions":[],"opsettings":{"id":447,"user_id":143600,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1714475594,"updated_at":1784124624}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784124627,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":147659},"departmentsubscriptions":[],"opsettings":{"id":457,"user_id":147659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784124627}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784124627,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":150625},"departmentsubscriptions":[],"opsettings":{"id":466,"user_id":150625,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717159265,"updated_at":1784124627}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784125447,"created_at":1717573275,"updated_at":1784124628,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":152109},"departmentsubscriptions":[],"opsettings":{"id":467,"user_id":152109,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717573275,"updated_at":1784124628}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784124629,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":155823},"departmentsubscriptions":[],"opsettings":{"id":469,"user_id":155823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1718369948,"updated_at":1784124629}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784124631,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":157665},"departmentsubscriptions":[],"opsettings":{"id":472,"user_id":157665,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719225931,"updated_at":1784124631}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784124631,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":158194},"departmentsubscriptions":[],"opsettings":{"id":474,"user_id":158194,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719342230,"updated_at":1784124631}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784124631,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":161452},"departmentsubscriptions":[],"opsettings":{"id":479,"user_id":161452,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720165720,"updated_at":1784124631}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163405},"departmentsubscriptions":[],"opsettings":{"id":485,"user_id":163405,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784124632}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163406},"departmentsubscriptions":[],"opsettings":{"id":486,"user_id":163406,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784124632}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784124632,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":165582},"departmentsubscriptions":[],"opsettings":{"id":490,"user_id":165582,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1721387791,"updated_at":1784124632}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784124632,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":172528},"departmentsubscriptions":[],"opsettings":{"id":492,"user_id":172528,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723206420,"updated_at":1784124632}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784124633,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":173521},"departmentsubscriptions":[],"opsettings":{"id":494,"user_id":173521,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723626877,"updated_at":1784124633}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784124636,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174479},"departmentsubscriptions":[],"opsettings":{"id":495,"user_id":174479,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060421,"updated_at":1784124636}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784124636,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174482},"departmentsubscriptions":[],"opsettings":{"id":498,"user_id":174482,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060937,"updated_at":1784124636}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784124636,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176117},"departmentsubscriptions":[],"opsettings":{"id":501,"user_id":176117,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724410137,"updated_at":1784124636}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784124636,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176131},"departmentsubscriptions":[],"opsettings":{"id":503,"user_id":176131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724417290,"updated_at":1784124636}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784124639,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":178102},"departmentsubscriptions":[],"opsettings":{"id":506,"user_id":178102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725003698,"updated_at":1784124639}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784124640,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":180191},"departmentsubscriptions":[],"opsettings":{"id":510,"user_id":180191,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725608179,"updated_at":1784124640}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784124642,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":181433},"departmentsubscriptions":[],"opsettings":{"id":512,"user_id":181433,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725975355,"updated_at":1784124642}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784127237,"created_at":1726818141,"updated_at":1784124643,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":185107},"departmentsubscriptions":[],"opsettings":{"id":517,"user_id":185107,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1726818141,"updated_at":1784124643}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784121622,"created_at":1727707400,"updated_at":1784124644,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187955},"departmentsubscriptions":[],"opsettings":{"id":521,"user_id":187955,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727707400,"updated_at":1784124644}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784124644,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188268},"departmentsubscriptions":[],"opsettings":{"id":523,"user_id":188268,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727768525,"updated_at":1784124644}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784124645,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188269},"departmentsubscriptions":[],"opsettings":{"id":524,"user_id":188269,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727771176,"updated_at":1784124645}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784124646,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188270},"departmentsubscriptions":[],"opsettings":{"id":525,"user_id":188270,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772061,"updated_at":1784124646}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784124646,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188271},"departmentsubscriptions":[],"opsettings":{"id":526,"user_id":188271,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772908,"updated_at":1784124646}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784124646,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":189601},"departmentsubscriptions":[],"opsettings":{"id":528,"user_id":189601,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728042992,"updated_at":1784124646}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784124646,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":191897},"departmentsubscriptions":[],"opsettings":{"id":530,"user_id":191897,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728909865,"updated_at":1784124646}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784124647,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199014},"departmentsubscriptions":[],"opsettings":{"id":531,"user_id":199014,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729236676,"updated_at":1784124647}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784124647,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199349},"departmentsubscriptions":[],"opsettings":{"id":532,"user_id":199349,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729495778,"updated_at":1784124647}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784124647,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205911},"departmentsubscriptions":[],"opsettings":{"id":536,"user_id":205911,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731330645,"updated_at":1784124647}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784124648,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205958},"departmentsubscriptions":[],"opsettings":{"id":538,"user_id":205958,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731335296,"updated_at":1784124648}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784124649,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206343},"departmentsubscriptions":[],"opsettings":{"id":539,"user_id":206343,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731419853,"updated_at":1784124649}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784124651,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206781},"departmentsubscriptions":[],"opsettings":{"id":540,"user_id":206781,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731489969,"updated_at":1784124651}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784124651,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":209547},"departmentsubscriptions":[],"opsettings":{"id":543,"user_id":209547,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1732280917,"updated_at":1784124651}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784124653,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213204},"departmentsubscriptions":[],"opsettings":{"id":546,"user_id":213204,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733482357,"updated_at":1784124653}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784124656,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213237},"departmentsubscriptions":[],"opsettings":{"id":547,"user_id":213237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733490034,"updated_at":1784124656}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784124657,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229256},"departmentsubscriptions":[],"opsettings":{"id":549,"user_id":229256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1738325589,"updated_at":1784124657}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784124657,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":245881},"departmentsubscriptions":[],"opsettings":{"id":556,"user_id":245881,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1742201232,"updated_at":1784124657}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784124659,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":253945},"departmentsubscriptions":[],"opsettings":{"id":560,"user_id":253945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1744012545,"updated_at":1784124659}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784124662,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":265192},"departmentsubscriptions":[],"opsettings":{"id":562,"user_id":265192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1746538563,"updated_at":1784124662}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784127967,"created_at":1753108716,"updated_at":1784124664,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":294102},"departmentsubscriptions":[],"opsettings":{"id":565,"user_id":294102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1753108716,"updated_at":1784124664}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784124666,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310518},"departmentsubscriptions":[],"opsettings":{"id":569,"user_id":310518,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756820653,"updated_at":1784124666}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784124666,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310811},"departmentsubscriptions":[],"opsettings":{"id":570,"user_id":310811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756886835,"updated_at":1784124666}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784129933,"created_at":1757321593,"updated_at":1784124671,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":313221},"departmentsubscriptions":[],"opsettings":{"id":571,"user_id":313221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1757321593,"updated_at":1784124671}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784129841,"created_at":1757936429,"updated_at":1784124672,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":315362},"departmentsubscriptions":[],"opsettings":{"id":620,"user_id":315362,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":0,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778667441,"updated_at":1784124672}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784124673,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":324335},"departmentsubscriptions":[],"opsettings":{"id":574,"user_id":324335,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759734000,"updated_at":1784124673}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784124673,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":325964},"departmentsubscriptions":[],"opsettings":{"id":576,"user_id":325964,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759906412,"updated_at":1784124673}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784124673,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":327774},"departmentsubscriptions":[],"opsettings":{"id":577,"user_id":327774,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760341688,"updated_at":1784124673}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784124674,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":328615},"departmentsubscriptions":[],"opsettings":{"id":578,"user_id":328615,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760515834,"updated_at":1784124674}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784124674,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348001},"departmentsubscriptions":[],"opsettings":{"id":586,"user_id":348001,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764319891,"updated_at":1784124674}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784124674,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348024},"departmentsubscriptions":[],"opsettings":{"id":587,"user_id":348024,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764327473,"updated_at":1784124674}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784124674,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":350651},"departmentsubscriptions":[],"opsettings":{"id":589,"user_id":350651,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764852139,"updated_at":1784124674}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784124675,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":361460},"departmentsubscriptions":[],"opsettings":{"id":592,"user_id":361460,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1767360582,"updated_at":1784124675}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784124675,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":373492},"departmentsubscriptions":[],"opsettings":{"id":598,"user_id":373492,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1769617210,"updated_at":1784124675}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784124678,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":377589},"departmentsubscriptions":[],"opsettings":{"id":599,"user_id":377589,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1770376135,"updated_at":1784124678}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784124680,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":390465},"departmentsubscriptions":[],"opsettings":{"id":604,"user_id":390465,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773056340,"updated_at":1784124680}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784127296,"created_at":1773824025,"updated_at":1784124682,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":394583},"departmentsubscriptions":[],"opsettings":{"id":605,"user_id":394583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773824025,"updated_at":1784124682}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784129793,"created_at":1774004046,"updated_at":1784124691,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":395945},"departmentsubscriptions":[],"opsettings":{"id":606,"user_id":395945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774004046,"updated_at":1784124691}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784129477,"created_at":1774358224,"updated_at":1784124692,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":397140},"departmentsubscriptions":[],"opsettings":{"id":608,"user_id":397140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":2,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774358224,"updated_at":1784124692}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784124692,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":402185},"departmentsubscriptions":[],"opsettings":{"id":609,"user_id":402185,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1775132104,"updated_at":1784124692}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1784124694,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412590},"departmentsubscriptions":[],"opsettings":{"id":614,"user_id":412590,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777022210,"updated_at":1784124694}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514827,"created_at":1777031419,"updated_at":1784124694,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412618},"departmentsubscriptions":[],"opsettings":{"id":615,"user_id":412618,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777031419,"updated_at":1784124694}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784124695,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":415434},"departmentsubscriptions":[],"opsettings":{"id":616,"user_id":415434,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777621332,"updated_at":1784124695}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784124698,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":416131},"departmentsubscriptions":[],"opsettings":{"id":617,"user_id":416131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777894436,"updated_at":1784124698}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784124700,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":421459},"departmentsubscriptions":[],"opsettings":{"id":621,"user_id":421459,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778695608,"updated_at":1784124700}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784124700,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422256},"departmentsubscriptions":[],"opsettings":{"id":622,"user_id":422256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778833304,"updated_at":1784124700}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784124700,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422257},"departmentsubscriptions":[],"opsettings":{"id":623,"user_id":422257,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778834103,"updated_at":1784124700}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123209,"created_at":1778840642,"updated_at":1784124700,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422260},"departmentsubscriptions":[],"opsettings":{"id":625,"user_id":422260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778840642,"updated_at":1784124700}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784124701,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":425558},"departmentsubscriptions":[],"opsettings":{"id":627,"user_id":425558,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779458914,"updated_at":1784124701}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784124702,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426383},"departmentsubscriptions":[],"opsettings":{"id":628,"user_id":426383,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773113,"updated_at":1784124702}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784124705,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426384},"departmentsubscriptions":[],"opsettings":{"id":629,"user_id":426384,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773280,"updated_at":1784124705}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784124706,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439111},"departmentsubscriptions":[],"opsettings":{"id":631,"user_id":439111,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781855110,"updated_at":1784124706}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784124708,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439112},"departmentsubscriptions":[],"opsettings":{"id":632,"user_id":439112,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781856605,"updated_at":1784124708}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784124708,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439115},"departmentsubscriptions":[],"opsettings":{"id":633,"user_id":439115,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781862241,"updated_at":1784124708}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784124708,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439116},"departmentsubscriptions":[],"opsettings":{"id":634,"user_id":439116,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781863349,"updated_at":1784124708}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1784124708,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":442196},"departmentsubscriptions":[],"opsettings":{"id":635,"user_id":442196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1782471105,"updated_at":1784124708}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784124708,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":452235},"departmentsubscriptions":[],"opsettings":{"id":636,"user_id":452235,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1784018889,"updated_at":1784124708}}]},{"id":3,"name":"TS Support Administrator","description":"TS Admins","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416048,"pivot":{"department_id":38,"group_id":3},"users":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784124565,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":3},"departmentsubscriptions":[],"opsettings":{"id":3,"user_id":3,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1632246825,"updated_at":1784124565}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784124566,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":5},"departmentsubscriptions":[],"opsettings":{"id":5,"user_id":5,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144011,"updated_at":1784124566}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1775252314,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":7},"departmentsubscriptions":[],"opsettings":{"id":7,"user_id":7,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":8},"departmentsubscriptions":[],"opsettings":{"id":8,"user_id":8,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":9},"departmentsubscriptions":[],"opsettings":{"id":9,"user_id":9,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":100,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.6.1","shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784128370,"created_at":1647609244,"updated_at":1784124585,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":934},"departmentsubscriptions":[],"opsettings":{"id":121,"user_id":934,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647609244,"updated_at":1784124585}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783952457,"created_at":1648724017,"updated_at":1784124587,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1692},"departmentsubscriptions":[],"opsettings":{"id":134,"user_id":1692,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648724017,"updated_at":1784124587}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784124587,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1737},"departmentsubscriptions":[],"opsettings":{"id":135,"user_id":1737,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648747845,"updated_at":1784124587}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784124623,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":129929},"departmentsubscriptions":[],"opsettings":{"id":418,"user_id":129929,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708426026,"updated_at":1784124623}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784124624,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":147658},"departmentsubscriptions":[],"opsettings":{"id":456,"user_id":147658,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784124624}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784124653,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":212260},"departmentsubscriptions":[],"opsettings":{"id":545,"user_id":212260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733320600,"updated_at":1784124653}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123151,"created_at":1743676587,"updated_at":1784124659,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":252845},"departmentsubscriptions":[],"opsettings":{"id":559,"user_id":252845,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1743676587,"updated_at":1784124659}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784124712,"created_at":1753365389,"updated_at":1784124664,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":295579},"departmentsubscriptions":[],"opsettings":{"id":566,"user_id":295579,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.7.3","shortcuts_enabled":"0","created_at":1753365389,"updated_at":1784124664}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784124666,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":300549},"departmentsubscriptions":[],"opsettings":{"id":567,"user_id":300549,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1754586039,"updated_at":1784124666}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782278705,"created_at":1778666928,"updated_at":1784124698,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421091},"departmentsubscriptions":[],"opsettings":{"id":618,"user_id":421091,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666928,"updated_at":1784124698}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784118094,"created_at":1778666929,"updated_at":1784124699,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421092},"departmentsubscriptions":[],"opsettings":{"id":619,"user_id":421092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666929,"updated_at":1784124699}}]}]},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"customfields":[],"user":{"id":271159,"brand_id":1,"role":0,"firstname":"Jane","lastname":"Ellaine Sumalpong Banta","email":"jsumalpongbanta@paradigmhcs.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781452508,"created_at":1747750730,"updated_at":1747750730,"formatted_name":"Jane Ellaine Sumalpong Banta","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","additional_emails":[]},"watching":[],"assigned":[],"channel":{"id":3,"name":"API","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"API"},"status":{"id":7,"name":"Quality Open","colour":"#ff6363","auto_close":0,"order":7,"created_at":1777647425,"updated_at":1779069329,"icon":"Q
","icon_without_tooltip":"Q
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"last_reply":{"id":374575,"ticket_id":224517,"channel_id":3,"user_id":271159,"user_name":"Jane Ellaine Sumalpong Banta","user_ip_address":null,"by":1,"type":0,"excerpt":"This ticket was automatically copied to QA from SupportPal ticket #0793528. Original ticket ID: 224516 Original subject: [ACC-AP INFO] - Woodwind Lakes_Utilities June 2026 Original message: ------------------------- Hi, Can you please help me ...","text":"This ticket was automatically copied to QA from SupportPal ticket #0793528.\n\nOriginal ticket ID: 224516\nOriginal subject: [ACC-AP INFO] - Woodwind Lakes_Utilities June 2026\n\nOriginal message:\n-------------------------\nHi,\u00a0\n\u00a0\nCan you please help me check if there are new invoices for the following utilities and post them to Adelpo?\u00a0\n\u00a0\n*CenterPoint Energy\n*Constellation New Energy\n*W Harris County Mud #1--------------IP Address: 216.246.6.170","purified_text":"This ticket was automatically copied to QA from SupportPal ticket #0793528.\n\nOriginal ticket ID: 224516\nOriginal subject: [ACC-AP INFO] - Woodwind Lakes_Utilities June 2026\n\nOriginal message:\n-------------------------\nHi,\u00a0\n\u00a0\nCan you please help me check if there are new invoices for the following utilities and post them to Adelpo?\u00a0\n\u00a0\n*CenterPoint Energy\n*Constellation New Energy\n*W Harris County Mud #1--------------IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784129954,"updated_at":1784129954},"tags":[]},"created_id":224517,"created_number":"6741223"}
[2026-07-15 15:39:18] Responding {"http_code":200,"success":true,"message":"QA ticket clone request completed","error":null}
[2026-07-20 12:23:07] Incoming webhook input {"ticket_id":"225179","has_secret":true}
[2026-07-20 12:23:07] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/225179","fields":[]}
[2026-07-20 12:23:08] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":225179,"number":"5176482","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":436653,"status_id":9,"priority_id":3,"sla_plan_id":null,"subject":"[ACC-AP INFO] - Lev at SA missing invoices","due_time":null,"resolved_time":null,"reopened_time":null,"cc":["dajana.b@touchsupport.com","natali.o@touchsupport.com"],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784550187,"last_message_time":1784550187,"last_reply_id":375948,"last_message_id":375948,"last_reply_by":1,"last_message_by":1,"created_at":1784550187,"updated_at":1784550187,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/5176482?token=64e10cb9cc58e779e12fcd497ec0a145082f909a","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225179","token":"64e10cb9cc58e779e12fcd497ec0a145082f909a","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":436653,"brand_id":1,"role":0,"firstname":"Valentina","lastname":"Marijanovic","email":"valentina.i@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781785343,"created_at":1781515879,"updated_at":1781515879,"formatted_name":"Valentina Marijanovic","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":3,"name":"High","colour":"#e74c3c","order":3,"created_at":1631891524,"updated_at":1631891524,"icon":"3
","icon_without_tooltip":"3
"},"slaplan":null,"duetimes":null,"customfields":[{"id":248,"field_id":14,"ticket_id":225179,"value":"68","encrypted":0,"created_at":1784550187,"updated_at":1784550187},{"id":249,"field_id":25,"ticket_id":225179,"value":"90","encrypted":0,"created_at":1784550187,"updated_at":1784550187},{"id":250,"field_id":26,"ticket_id":225179,"value":"94","encrypted":0,"created_at":1784550187,"updated_at":1784550187}],"last_reply":{"id":375948,"ticket_id":225179,"channel_id":1,"user_id":436653,"user_name":"Valentina Marijanovic","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"hello,\n\nthese need to be entered ASAP:\n\n- Texas Mutual invoice 06.26\n- P4 CLINICAL LLC 06.26\n- Apollo Ambulance Service, Inc.05.26+06.26\n- Indeed 06.26\n- Spectrum Business internet invoice $180.95 06.26\n- what are these? these need to be recorded ...","text":"hello,
\r\n
\r\n
these need to be entered ASAP:
\r\n
\r\n
\r\n- Texas Mutual invoice 06.26
\r\n- P4 CLINICAL LLC 06.26
\r\n- Apollo Ambulance Service, Inc.05.26+06.26
\r\n- Indeed 06.26
\r\n- Spectrum Business internet invoice $180.95 06.26
\r\n- what are these? these need to be recorded properly.
![](\"https://paradigm.generalsupport.net/en/download/58587cda840bd5281630e7fbcc38d8a3c348d08619ea9d5c8fd6d220d541f54a14af98ce20ad80a5?t=ed4c2f4a81cc910949baa22fb018bffd\")
\r\n- I'm not sure what are these descriptions, can you check and fix. this is on multiple GLs not just this one
![](\"https://paradigm.generalsupport.net/en/download/3ff175b045b7e50db8ed0c3873b8906457649efe72cae3bd7b2ac3f6a9dfa65494ae5b936909e321?t=6591d154950076125744c345897eb3c9\")
\r\n
--------------
IP Address: 216.246.6.170","purified_text":"hello,
\n
\u00a0
\n
these need to be entered ASAP:
\n
\u00a0
\n
\n- Texas Mutual invoice 06.26
\n- P4 CLINICAL LLC 06.26
\n- Apollo Ambulance Service, Inc.05.26+06.26
\n- Indeed 06.26
\n- Spectrum Business internet invoice $180.95 06.26
\n- what are these? these need to be recorded properly.
\n- I'm not sure what are these descriptions, can you check and fix. this is on multiple GLs not just this one
\n
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784550187,"updated_at":1784550187},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":225179,"created_number":"5176482"}
[2026-07-20 12:23:08] Parsed original ticket summary {"ticket_id":225179,"ticket_number":"5176482","subject":"[ACC-AP INFO] - Lev at SA missing invoices","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":436653,"user_email":"valentina.i@touchsupport.com"}
[2026-07-20 12:23:08] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=225179","fields":["ticket_id"]}
[2026-07-20 12:23:09] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":375948,"ticket_id":225179,"channel_id":1,"user_id":436653,"user_name":"Valentina Marijanovic","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"hello,\n\nthese need to be entered ASAP:\n\n- Texas Mutual invoice 06.26\n- P4 CLINICAL LLC 06.26\n- Apollo Ambulance Service, Inc.05.26+06.26\n- Indeed 06.26\n- Spectrum Business internet invoice $180.95 06.26\n- what are these? these need to be recorded ...","text":"hello,
\r\n
\r\n
these need to be entered ASAP:
\r\n
\r\n
\r\n- Texas Mutual invoice 06.26
\r\n- P4 CLINICAL LLC 06.26
\r\n- Apollo Ambulance Service, Inc.05.26+06.26
\r\n- Indeed 06.26
\r\n- Spectrum Business internet invoice $180.95 06.26
\r\n- what are these? these need to be recorded properly.
\r\n- I'm not sure what are these descriptions, can you check and fix. this is on multiple GLs not just this one
\r\n
--------------
IP Address: 216.246.6.170","purified_text":"hello,
\n
\u00a0
\n
these need to be entered ASAP:
\n
\u00a0
\n
\n- Texas Mutual invoice 06.26
\n- P4 CLINICAL LLC 06.26
\n- Apollo Ambulance Service, Inc.05.26+06.26
\n- Indeed 06.26
\n- Spectrum Business internet invoice $180.95 06.26
\n- what are these? these need to be recorded properly.
\n- I'm not sure what are these descriptions, can you check and fix. this is on multiple GLs not just this one
\n
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784550187,"updated_at":1784550187,"user":{"id":436653,"brand_id":1,"role":0,"firstname":"Valentina","lastname":"Marijanovic","email":"valentina.i@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781785343,"created_at":1781515879,"updated_at":1781515879,"formatted_name":"Valentina Marijanovic","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-07-20 12:23:09] Parsed original messages summary {"message_count":1}
[2026-07-20 12:23:09] Create QA ticket payload summary {"user":436653,"user_email":"valentina.i@touchsupport.com","department":38,"status":7,"priority":3,"subject":"[QA Copy of #5176482] [ACC-AP INFO] - Lev at SA missing invoices","text_length":606}
[2026-07-20 12:23:09] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-07-20 12:23:13] SupportPal API response {"http_code":200,"status":"success","message":"Successfully created new ticket!","validation":{"id":225180,"number":"0086345","department_id":38,"department_email_id":8,"brand_id":1,"channel_id":3,"user_id":436653,"status_id":7,"priority_id":3,"sla_plan_id":null,"subject":"[QA Copy of #5176482] [ACC-AP INFO] - Lev at SA missing invoices","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784550189,"last_message_time":1784550189,"last_reply_id":375949,"last_message_id":375949,"last_reply_by":1,"last_message_by":1,"created_at":1784550189,"updated_at":1784550189,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/0086345?token=f93020314dfd3fa5c5e33d7161ccc5c57e03a771","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225180","token":"f93020314dfd3fa5c5e33d7161ccc5c57e03a771","department":{"id":38,"name":"Quality Assurance","description":"Quality Assurance","order":38,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":2,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667317,"updated_at":1782093645,"operators":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784124565,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784124566,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":5}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784233079,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":7}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":8}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784124568,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124568,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124569,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784124569,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":166}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124569,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":167}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124570,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":168}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":169}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":170}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784124571,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":171}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784124571,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784124572,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":179}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784124572,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":182}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784124572,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":183}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784124573,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":186}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784124573,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784124574,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784124575,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":190}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784124575,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":196}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784124575,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":197}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":198}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784124576,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":200}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784124576,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":203}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784124577,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784124577,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":207}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":211}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":214}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":215}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":216}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":219}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":220}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124580,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":221}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784124580,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":224}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":226}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":227}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547483,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":228}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784124583,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":233}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784124583,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":234}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":237}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":238}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":239}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":240}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784312820,"created_at":1647609244,"updated_at":1784124585,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":934}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784124585,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":962}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784124586,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1070}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784124586,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1135}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784124586,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1532}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784124587,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1737}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784124587,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1786}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784124587,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2226}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784124587,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2508}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784124588,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3449}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784124589,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3720}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784124590,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3819}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784124590,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":4642}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784124590,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":6317}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784124590,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9730}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784124591,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9922}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784124591,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":10792}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784124591,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":11192}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784124591,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12035}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784124592,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12581}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784124592,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13137}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784124593,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13140}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784124593,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13141}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784283785,"created_at":1660725795,"updated_at":1784124593,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13394}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784124593,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13621}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784124593,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14263}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784124593,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14264}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784124593,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16059}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784124594,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16060}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784124594,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17854}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784124594,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":18951}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784124594,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":20092}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784124594,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":23856}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784124594,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":24811}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784124595,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29398}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784124596,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29399}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784124596,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":35583}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784046142,"created_at":1676552030,"updated_at":1784124597,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37392}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784124597,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37580}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784537226,"created_at":1677491742,"updated_at":1784124597,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":38823}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784124598,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":39064}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784124598,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":40010}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784124600,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43609}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784124600,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43659}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784124602,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43661}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784124602,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":44807}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784124603,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45606}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784124603,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45621}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784124603,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47555}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784124604,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47889}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784124604,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47890}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784124605,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50420}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784124605,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50988}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784513777,"created_at":1683896403,"updated_at":1784124605,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54122}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784548627,"created_at":1684135695,"updated_at":1784124605,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54318}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784124606,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":55497}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784124606,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":57150}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784124607,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":61223}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784124609,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":62638}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784288472,"created_at":1687270955,"updated_at":1784124609,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":63371}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784124610,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64056}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784124610,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64088}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784124610,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65694}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784124610,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65712}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784124611,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":68282}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784550145,"created_at":1690529205,"updated_at":1784124611,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":73104}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784548416,"created_at":1694179368,"updated_at":1784124613,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":84159}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784124613,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":85936}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784124613,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":86614}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784124614,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89431}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784124615,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89649}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784124616,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":90031}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784124616,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":91342}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784124617,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":92300}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784124617,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93266}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784124617,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93267}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784124618,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100312}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784124618,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100313}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784124619,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101603}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784124619,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101766}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784124620,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101767}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549602,"created_at":1700656372,"updated_at":1784124621,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101768}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784124621,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":102101}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784124621,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":104565}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784124621,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":110711}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784544441,"created_at":1706516718,"updated_at":1784124623,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":114408}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784124623,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129776}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784124623,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129929}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784124623,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":130668}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784124623,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":142567}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784124624,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":143600}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784124624,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147658}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784124627,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147659}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784124627,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":150625}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784548692,"created_at":1717573275,"updated_at":1784124628,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":152109}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784124629,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":155823}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784124631,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":157665}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784124631,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":158194}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784124631,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":161452}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163405}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163406}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784124632,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":165582}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784124632,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":172528}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784124633,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":173521}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784124636,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174479}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784124636,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174482}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784124636,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176117}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784124636,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176131}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784124639,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":178102}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784124640,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":180191}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784124642,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":181433}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547155,"created_at":1726818141,"updated_at":1784124643,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":185107}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784546512,"created_at":1727707400,"updated_at":1784124644,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187955}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784124644,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188268}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784124645,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188269}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784124646,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188270}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784124646,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188271}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784124646,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":189601}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784124646,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":191897}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784124647,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199014}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784124647,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199349}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784124647,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205911}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784124648,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205958}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784124649,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206343}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784124651,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206781}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784124651,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":209547}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784124653,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212260}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784124653,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213204}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784124656,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213237}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784124657,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229256}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784124657,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":245881}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123151,"created_at":1743676587,"updated_at":1784124659,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":252845}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784124659,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":253945}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784124662,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":265192}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549769,"created_at":1753108716,"updated_at":1784124664,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":294102}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547303,"created_at":1753365389,"updated_at":1784124664,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":295579}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784124666,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":300549}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784124666,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310518}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784124666,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310811}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549831,"created_at":1757321593,"updated_at":1784124671,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":313221}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549792,"created_at":1757936429,"updated_at":1784124672,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":315362}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784124673,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":324335}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784124673,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":325964}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784124673,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":327774}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784124674,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":328615}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784124674,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348001}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784124674,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348024}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784124674,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":350651}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784124675,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":361460}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784124675,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":373492}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784124678,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":377589}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784124680,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":390465}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784536303,"created_at":1773824025,"updated_at":1784124682,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":394583}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784314601,"created_at":1774004046,"updated_at":1784124691,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":395945}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784548566,"created_at":1774358224,"updated_at":1784124692,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":397140}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784124692,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":402185}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1784124694,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412590}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514827,"created_at":1777031419,"updated_at":1784124694,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412618}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784124695,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":415434}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784124698,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":416131}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205277,"created_at":1778666928,"updated_at":1784124698,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421091}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205149,"created_at":1778666929,"updated_at":1784124699,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421092}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784124700,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421459}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784124700,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422256}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784124700,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422257}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784550133,"created_at":1778840642,"updated_at":1784124700,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422260}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784124701,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":425558}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784124702,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426383}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784124705,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426384}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784124706,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439111}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784124708,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439112}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784124708,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439115}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784124708,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439116}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1784124708,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":442196}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784124708,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":452235}}],"groups":[{"id":1,"name":"System Administrators","description":"Default group for administrators, always has all permissions.","colour":"#777777","administrator":1,"created_at":1631891524,"updated_at":1631891524,"pivot":{"department_id":38,"group_id":1},"users":[{"id":1,"brand_id":null,"role":1,"firstname":"Eric","lastname":"Martin","email":"eric.m@touchsupport.com","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1653576780,"created_at":1631891602,"updated_at":1755875229,"formatted_name":"Eric Martin","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1},"departmentsubscriptions":[],"opsettings":{"id":1,"user_id":1,"session_id":null,"template":"0","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"1","take_ownership":"1","pause_duetime":"1","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1631891602,"updated_at":1646677130}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205390,"created_at":1648724017,"updated_at":1784124587,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1692}}]},{"id":2,"name":"TS Support Staff","description":"TS Agents","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416054,"pivot":{"department_id":38,"group_id":2},"users":[{"id":11291,"brand_id":null,"role":1,"firstname":"Margareta","lastname":"Kolaric","email":"margareta.k@touchsupport.com","email_verified":1,"active":0,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1659985227,"created_at":1658299730,"updated_at":1660038707,"formatted_name":"Margareta Kolaric","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11291}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784124568,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12},"departmentsubscriptions":[],"opsettings":{"id":12,"user_id":12,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144013,"updated_at":1784124568}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124568,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14},"departmentsubscriptions":[],"opsettings":{"id":14,"user_id":14,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784124568}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124569,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17},"departmentsubscriptions":[],"opsettings":{"id":17,"user_id":17,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784124569}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784124569,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":166},"departmentsubscriptions":[],"opsettings":{"id":39,"user_id":166,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677519,"updated_at":1784124569}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124569,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":167},"departmentsubscriptions":[],"opsettings":{"id":40,"user_id":167,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784124569}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124570,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":168},"departmentsubscriptions":[],"opsettings":{"id":41,"user_id":168,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784124570}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":169},"departmentsubscriptions":[],"opsettings":{"id":42,"user_id":169,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784124570}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":170},"departmentsubscriptions":[],"opsettings":{"id":43,"user_id":170,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784124570}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784124571,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":171},"departmentsubscriptions":[],"opsettings":{"id":44,"user_id":171,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677522,"updated_at":1784124571}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784124571,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176},"departmentsubscriptions":[],"opsettings":{"id":49,"user_id":176,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677525,"updated_at":1784124571}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784124572,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":179},"departmentsubscriptions":[],"opsettings":{"id":52,"user_id":179,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677526,"updated_at":1784124572}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784124572,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":182},"departmentsubscriptions":[],"opsettings":{"id":55,"user_id":182,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677528,"updated_at":1784124572}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784124572,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":183},"departmentsubscriptions":[],"opsettings":{"id":56,"user_id":183,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677529,"updated_at":1784124572}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784124573,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":186},"departmentsubscriptions":[],"opsettings":{"id":59,"user_id":186,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677530,"updated_at":1784124573}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784124573,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187},"departmentsubscriptions":[],"opsettings":{"id":60,"user_id":187,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677531,"updated_at":1784124573}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784124574,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188},"departmentsubscriptions":[],"opsettings":{"id":61,"user_id":188,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677532,"updated_at":1784124574}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784124575,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":190},"departmentsubscriptions":[],"opsettings":{"id":63,"user_id":190,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677533,"updated_at":1784124575}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784124575,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":196},"departmentsubscriptions":[],"opsettings":{"id":69,"user_id":196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677536,"updated_at":1784124575}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784124575,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":197},"departmentsubscriptions":[],"opsettings":{"id":70,"user_id":197,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677537,"updated_at":1784124575}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":198},"departmentsubscriptions":[],"opsettings":{"id":71,"user_id":198,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784124576}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199},"departmentsubscriptions":[],"opsettings":{"id":72,"user_id":199,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784124576}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784124576,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":200},"departmentsubscriptions":[],"opsettings":{"id":73,"user_id":200,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677539,"updated_at":1784124576}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784124576,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":203},"departmentsubscriptions":[],"opsettings":{"id":76,"user_id":203,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1784124576}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784124577,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205},"departmentsubscriptions":[],"opsettings":{"id":78,"user_id":205,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677541,"updated_at":1784124577}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784124577,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":207},"departmentsubscriptions":[],"opsettings":{"id":80,"user_id":207,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677542,"updated_at":1784124577}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":211},"departmentsubscriptions":[],"opsettings":{"id":84,"user_id":211,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124578}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":212},"departmentsubscriptions":[],"opsettings":{"id":85,"user_id":212,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124578}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213},"departmentsubscriptions":[],"opsettings":{"id":86,"user_id":213,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124579}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":214},"departmentsubscriptions":[],"opsettings":{"id":87,"user_id":214,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124579}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":215},"departmentsubscriptions":[],"opsettings":{"id":88,"user_id":215,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784124579}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":216},"departmentsubscriptions":[],"opsettings":{"id":89,"user_id":216,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784124579}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":219},"departmentsubscriptions":[],"opsettings":{"id":92,"user_id":219,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124579}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":220},"departmentsubscriptions":[],"opsettings":{"id":93,"user_id":220,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124579}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124580,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":221},"departmentsubscriptions":[],"opsettings":{"id":94,"user_id":221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124580}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784124580,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":224},"departmentsubscriptions":[],"opsettings":{"id":97,"user_id":224,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677546,"updated_at":1784124580}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":226},"departmentsubscriptions":[],"opsettings":{"id":99,"user_id":226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124582}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":227},"departmentsubscriptions":[],"opsettings":{"id":100,"user_id":227,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124582}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547483,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":228},"departmentsubscriptions":[],"opsettings":{"id":101,"user_id":228,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124583}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229},"departmentsubscriptions":[],"opsettings":{"id":102,"user_id":229,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124583}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784124583,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":233},"departmentsubscriptions":[],"opsettings":{"id":106,"user_id":233,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677548,"updated_at":1784124583}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784124583,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":234},"departmentsubscriptions":[],"opsettings":{"id":107,"user_id":234,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677549,"updated_at":1784124583}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":237},"departmentsubscriptions":[],"opsettings":{"id":110,"user_id":237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124584}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":238},"departmentsubscriptions":[],"opsettings":{"id":111,"user_id":238,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124584}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":239},"departmentsubscriptions":[],"opsettings":{"id":112,"user_id":239,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124585}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":240},"departmentsubscriptions":[],"opsettings":{"id":113,"user_id":240,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124585}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784124585,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":962},"departmentsubscriptions":[],"opsettings":{"id":123,"user_id":962,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647841009,"updated_at":1784124585}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784124586,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1070},"departmentsubscriptions":[],"opsettings":{"id":124,"user_id":1070,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648037192,"updated_at":1784124586}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784124586,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1135},"departmentsubscriptions":[],"opsettings":{"id":126,"user_id":1135,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648115622,"updated_at":1784124586}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784124586,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1532},"departmentsubscriptions":[],"opsettings":{"id":131,"user_id":1532,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648644758,"updated_at":1784124586}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784124587,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1786},"departmentsubscriptions":[],"opsettings":{"id":137,"user_id":1786,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648818067,"updated_at":1784124587}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784124587,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2226},"departmentsubscriptions":[],"opsettings":{"id":138,"user_id":2226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649231755,"updated_at":1784124587}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784124587,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2508},"departmentsubscriptions":[],"opsettings":{"id":139,"user_id":2508,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649415182,"updated_at":1784124587}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784124588,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3449},"departmentsubscriptions":[],"opsettings":{"id":140,"user_id":3449,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649924213,"updated_at":1784124588}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784124589,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3720},"departmentsubscriptions":[],"opsettings":{"id":141,"user_id":3720,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650388098,"updated_at":1784124589}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784124590,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3819},"departmentsubscriptions":[],"opsettings":{"id":142,"user_id":3819,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650529948,"updated_at":1784124590}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784124590,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":4642},"departmentsubscriptions":[],"opsettings":{"id":148,"user_id":4642,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1651238452,"updated_at":1784124590}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784124590,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":6317},"departmentsubscriptions":[],"opsettings":{"id":152,"user_id":6317,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1653076275,"updated_at":1784124590}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784124590,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9730},"departmentsubscriptions":[],"opsettings":{"id":157,"user_id":9730,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656593780,"updated_at":1784124590}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784124591,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9922},"departmentsubscriptions":[],"opsettings":{"id":158,"user_id":9922,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656682872,"updated_at":1784124591}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784124591,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":10792},"departmentsubscriptions":[],"opsettings":{"id":162,"user_id":10792,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1657610986,"updated_at":1784124591}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784124591,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11192},"departmentsubscriptions":[],"opsettings":{"id":164,"user_id":11192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1658215011,"updated_at":1784124591}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784124591,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12035},"departmentsubscriptions":[],"opsettings":{"id":167,"user_id":12035,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659196776,"updated_at":1784124591}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784124592,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12581},"departmentsubscriptions":[],"opsettings":{"id":170,"user_id":12581,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659958008,"updated_at":1784124592}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784124592,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13137},"departmentsubscriptions":[],"opsettings":{"id":174,"user_id":13137,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660547474,"updated_at":1784124592}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784124593,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13140},"departmentsubscriptions":[],"opsettings":{"id":177,"user_id":13140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660559835,"updated_at":1784124593}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784124593,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13141},"departmentsubscriptions":[],"opsettings":{"id":178,"user_id":13141,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660560866,"updated_at":1784124593}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784283785,"created_at":1660725795,"updated_at":1784124593,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13394},"departmentsubscriptions":[],"opsettings":{"id":179,"user_id":13394,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660725795,"updated_at":1784124593}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784124593,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13621},"departmentsubscriptions":[],"opsettings":{"id":180,"user_id":13621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661157885,"updated_at":1784124593}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784124593,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14263},"departmentsubscriptions":[],"opsettings":{"id":184,"user_id":14263,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757736,"updated_at":1784124593}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784124593,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14264},"departmentsubscriptions":[],"opsettings":{"id":185,"user_id":14264,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757998,"updated_at":1784124593}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784124593,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16059},"departmentsubscriptions":[],"opsettings":{"id":189,"user_id":16059,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318144,"updated_at":1784124593}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784124594,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16060},"departmentsubscriptions":[],"opsettings":{"id":190,"user_id":16060,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318616,"updated_at":1784124594}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784124594,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17854},"departmentsubscriptions":[],"opsettings":{"id":196,"user_id":17854,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665143930,"updated_at":1784124594}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784124594,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":18951},"departmentsubscriptions":[],"opsettings":{"id":198,"user_id":18951,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665765378,"updated_at":1784124594}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784124594,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":20092},"departmentsubscriptions":[],"opsettings":{"id":202,"user_id":20092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1666699873,"updated_at":1784124594}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784124594,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":23856},"departmentsubscriptions":[],"opsettings":{"id":213,"user_id":23856,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669026228,"updated_at":1784124594}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784124594,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":24811},"departmentsubscriptions":[],"opsettings":{"id":218,"user_id":24811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669817686,"updated_at":1784124594}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784124595,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29398},"departmentsubscriptions":[],"opsettings":{"id":230,"user_id":29398,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672645809,"updated_at":1784124595}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784124596,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29399},"departmentsubscriptions":[],"opsettings":{"id":231,"user_id":29399,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672646800,"updated_at":1784124596}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784124596,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":35583},"departmentsubscriptions":[],"opsettings":{"id":243,"user_id":35583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1675667013,"updated_at":1784124596}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784046142,"created_at":1676552030,"updated_at":1784124597,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37392},"departmentsubscriptions":[],"opsettings":{"id":250,"user_id":37392,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676552030,"updated_at":1784124597}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784124597,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37580},"departmentsubscriptions":[],"opsettings":{"id":252,"user_id":37580,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676622099,"updated_at":1784124597}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784537226,"created_at":1677491742,"updated_at":1784124597,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":38823},"departmentsubscriptions":[],"opsettings":{"id":254,"user_id":38823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677491742,"updated_at":1784124597}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784124598,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":39064},"departmentsubscriptions":[],"opsettings":{"id":255,"user_id":39064,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677572540,"updated_at":1784124598}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784124598,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":40010},"departmentsubscriptions":[],"opsettings":{"id":261,"user_id":40010,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1678082291,"updated_at":1784124598}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784124600,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43609},"departmentsubscriptions":[],"opsettings":{"id":264,"user_id":43609,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679470161,"updated_at":1784124600}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784124600,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43659},"departmentsubscriptions":[],"opsettings":{"id":265,"user_id":43659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679480588,"updated_at":1784124600}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784124602,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43661},"departmentsubscriptions":[],"opsettings":{"id":266,"user_id":43661,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679485129,"updated_at":1784124602}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784124602,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":44807},"departmentsubscriptions":[],"opsettings":{"id":268,"user_id":44807,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679988944,"updated_at":1784124602}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784124603,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45606},"departmentsubscriptions":[],"opsettings":{"id":270,"user_id":45606,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680250214,"updated_at":1784124603}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784124603,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45621},"departmentsubscriptions":[],"opsettings":{"id":272,"user_id":45621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680262558,"updated_at":1784124603}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784124603,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47555},"departmentsubscriptions":[],"opsettings":{"id":279,"user_id":47555,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681204018,"updated_at":1784124603}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784124604,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47889},"departmentsubscriptions":[],"opsettings":{"id":280,"user_id":47889,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681285737,"updated_at":1784124604}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784124604,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47890},"departmentsubscriptions":[],"opsettings":{"id":281,"user_id":47890,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681287575,"updated_at":1784124604}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784124605,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50420},"departmentsubscriptions":[],"opsettings":{"id":284,"user_id":50420,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682502421,"updated_at":1784124605}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784124605,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50988},"departmentsubscriptions":[],"opsettings":{"id":286,"user_id":50988,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682679278,"updated_at":1784124605}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784513777,"created_at":1683896403,"updated_at":1784124605,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54122},"departmentsubscriptions":[],"opsettings":{"id":295,"user_id":54122,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1683896403,"updated_at":1784124605}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784548627,"created_at":1684135695,"updated_at":1784124605,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54318},"departmentsubscriptions":[],"opsettings":{"id":299,"user_id":54318,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684135695,"updated_at":1784124605}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784124606,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":55497},"departmentsubscriptions":[],"opsettings":{"id":305,"user_id":55497,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684738981,"updated_at":1784124606}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784124606,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":57150},"departmentsubscriptions":[],"opsettings":{"id":307,"user_id":57150,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1685520309,"updated_at":1784124606}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784124607,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":61223},"departmentsubscriptions":[],"opsettings":{"id":311,"user_id":61223,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686551124,"updated_at":1784124607}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784124609,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":62638},"departmentsubscriptions":[],"opsettings":{"id":313,"user_id":62638,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686903862,"updated_at":1784124609}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784288472,"created_at":1687270955,"updated_at":1784124609,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":63371},"departmentsubscriptions":[],"opsettings":{"id":316,"user_id":63371,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687270955,"updated_at":1784223486}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784124610,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64056},"departmentsubscriptions":[],"opsettings":{"id":317,"user_id":64056,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532468,"updated_at":1784124610}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784124610,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64088},"departmentsubscriptions":[],"opsettings":{"id":318,"user_id":64088,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532874,"updated_at":1784124610}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784124610,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65694},"departmentsubscriptions":[],"opsettings":{"id":319,"user_id":65694,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688144997,"updated_at":1784124610}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784124610,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65712},"departmentsubscriptions":[],"opsettings":{"id":321,"user_id":65712,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688145341,"updated_at":1784124610}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784124611,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":68282},"departmentsubscriptions":[],"opsettings":{"id":329,"user_id":68282,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1689087107,"updated_at":1784124611}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784550145,"created_at":1690529205,"updated_at":1784124611,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":73104},"departmentsubscriptions":[],"opsettings":{"id":340,"user_id":73104,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1690529205,"updated_at":1784124611}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784548416,"created_at":1694179368,"updated_at":1784124613,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":84159},"departmentsubscriptions":[],"opsettings":{"id":351,"user_id":84159,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694179368,"updated_at":1784124613}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784124613,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":85936},"departmentsubscriptions":[],"opsettings":{"id":354,"user_id":85936,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694763552,"updated_at":1784124613}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784124613,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":86614},"departmentsubscriptions":[],"opsettings":{"id":355,"user_id":86614,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695104414,"updated_at":1784124613}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784124614,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89431},"departmentsubscriptions":[],"opsettings":{"id":357,"user_id":89431,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695974359,"updated_at":1784124614}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784124615,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89649},"departmentsubscriptions":[],"opsettings":{"id":360,"user_id":89649,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695996021,"updated_at":1784124615}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784124616,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":90031},"departmentsubscriptions":[],"opsettings":{"id":361,"user_id":90031,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696232852,"updated_at":1784124616}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784124616,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":91342},"departmentsubscriptions":[],"opsettings":{"id":364,"user_id":91342,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696580015,"updated_at":1784124616}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784124617,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":92300},"departmentsubscriptions":[],"opsettings":{"id":365,"user_id":92300,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696939254,"updated_at":1784124617}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784124617,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93266},"departmentsubscriptions":[],"opsettings":{"id":366,"user_id":93266,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697187476,"updated_at":1784124617}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784124617,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93267},"departmentsubscriptions":[],"opsettings":{"id":367,"user_id":93267,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697189887,"updated_at":1784124617}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784124618,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100312},"departmentsubscriptions":[],"opsettings":{"id":375,"user_id":100312,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699958632,"updated_at":1784124618}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784124618,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100313},"departmentsubscriptions":[],"opsettings":{"id":376,"user_id":100313,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699959005,"updated_at":1784124618}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784124619,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101603},"departmentsubscriptions":[],"opsettings":{"id":379,"user_id":101603,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700560053,"updated_at":1784124619}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784124619,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101766},"departmentsubscriptions":[],"opsettings":{"id":381,"user_id":101766,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656370,"updated_at":1784124619}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784124620,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101767},"departmentsubscriptions":[],"opsettings":{"id":382,"user_id":101767,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656371,"updated_at":1784124620}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549602,"created_at":1700656372,"updated_at":1784124621,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101768},"departmentsubscriptions":[],"opsettings":{"id":383,"user_id":101768,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656372,"updated_at":1784124621}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784124621,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":102101},"departmentsubscriptions":[],"opsettings":{"id":384,"user_id":102101,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700678235,"updated_at":1784124621}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784124621,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":104565},"departmentsubscriptions":[],"opsettings":{"id":391,"user_id":104565,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1701853526,"updated_at":1784124621}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784124621,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":110711},"departmentsubscriptions":[],"opsettings":{"id":402,"user_id":110711,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1704798305,"updated_at":1784124621}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784544441,"created_at":1706516718,"updated_at":1784124623,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":114408},"departmentsubscriptions":[],"opsettings":{"id":410,"user_id":114408,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1706516718,"updated_at":1784124623}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784124623,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129776},"departmentsubscriptions":[],"opsettings":{"id":417,"user_id":129776,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708331300,"updated_at":1784124623}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784124623,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":130668},"departmentsubscriptions":[],"opsettings":{"id":421,"user_id":130668,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708684636,"updated_at":1784124623}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784124623,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":142567},"departmentsubscriptions":[],"opsettings":{"id":443,"user_id":142567,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1713860284,"updated_at":1784124623}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784124624,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":143600},"departmentsubscriptions":[],"opsettings":{"id":447,"user_id":143600,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1714475594,"updated_at":1784124624}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784124627,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":147659},"departmentsubscriptions":[],"opsettings":{"id":457,"user_id":147659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784124627}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784124627,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":150625},"departmentsubscriptions":[],"opsettings":{"id":466,"user_id":150625,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717159265,"updated_at":1784124627}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784548692,"created_at":1717573275,"updated_at":1784124628,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":152109},"departmentsubscriptions":[],"opsettings":{"id":467,"user_id":152109,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717573275,"updated_at":1784124628}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784124629,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":155823},"departmentsubscriptions":[],"opsettings":{"id":469,"user_id":155823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1718369948,"updated_at":1784124629}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784124631,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":157665},"departmentsubscriptions":[],"opsettings":{"id":472,"user_id":157665,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719225931,"updated_at":1784124631}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784124631,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":158194},"departmentsubscriptions":[],"opsettings":{"id":474,"user_id":158194,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719342230,"updated_at":1784124631}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784124631,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":161452},"departmentsubscriptions":[],"opsettings":{"id":479,"user_id":161452,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720165720,"updated_at":1784124631}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163405},"departmentsubscriptions":[],"opsettings":{"id":485,"user_id":163405,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784124632}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163406},"departmentsubscriptions":[],"opsettings":{"id":486,"user_id":163406,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784124632}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784124632,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":165582},"departmentsubscriptions":[],"opsettings":{"id":490,"user_id":165582,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1721387791,"updated_at":1784124632}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784124632,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":172528},"departmentsubscriptions":[],"opsettings":{"id":492,"user_id":172528,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723206420,"updated_at":1784124632}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784124633,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":173521},"departmentsubscriptions":[],"opsettings":{"id":494,"user_id":173521,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723626877,"updated_at":1784124633}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784124636,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174479},"departmentsubscriptions":[],"opsettings":{"id":495,"user_id":174479,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060421,"updated_at":1784124636}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784124636,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174482},"departmentsubscriptions":[],"opsettings":{"id":498,"user_id":174482,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060937,"updated_at":1784124636}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784124636,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176117},"departmentsubscriptions":[],"opsettings":{"id":501,"user_id":176117,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724410137,"updated_at":1784124636}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784124636,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176131},"departmentsubscriptions":[],"opsettings":{"id":503,"user_id":176131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724417290,"updated_at":1784124636}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784124639,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":178102},"departmentsubscriptions":[],"opsettings":{"id":506,"user_id":178102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725003698,"updated_at":1784124639}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784124640,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":180191},"departmentsubscriptions":[],"opsettings":{"id":510,"user_id":180191,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725608179,"updated_at":1784124640}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784124642,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":181433},"departmentsubscriptions":[],"opsettings":{"id":512,"user_id":181433,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725975355,"updated_at":1784124642}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547155,"created_at":1726818141,"updated_at":1784124643,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":185107},"departmentsubscriptions":[],"opsettings":{"id":517,"user_id":185107,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1726818141,"updated_at":1784124643}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784546512,"created_at":1727707400,"updated_at":1784124644,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187955},"departmentsubscriptions":[],"opsettings":{"id":521,"user_id":187955,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727707400,"updated_at":1784124644}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784124644,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188268},"departmentsubscriptions":[],"opsettings":{"id":523,"user_id":188268,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727768525,"updated_at":1784124644}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784124645,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188269},"departmentsubscriptions":[],"opsettings":{"id":524,"user_id":188269,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727771176,"updated_at":1784124645}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784124646,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188270},"departmentsubscriptions":[],"opsettings":{"id":525,"user_id":188270,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772061,"updated_at":1784124646}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784124646,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188271},"departmentsubscriptions":[],"opsettings":{"id":526,"user_id":188271,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772908,"updated_at":1784124646}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784124646,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":189601},"departmentsubscriptions":[],"opsettings":{"id":528,"user_id":189601,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728042992,"updated_at":1784124646}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784124646,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":191897},"departmentsubscriptions":[],"opsettings":{"id":530,"user_id":191897,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728909865,"updated_at":1784124646}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784124647,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199014},"departmentsubscriptions":[],"opsettings":{"id":531,"user_id":199014,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729236676,"updated_at":1784124647}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784124647,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199349},"departmentsubscriptions":[],"opsettings":{"id":532,"user_id":199349,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729495778,"updated_at":1784124647}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784124647,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205911},"departmentsubscriptions":[],"opsettings":{"id":536,"user_id":205911,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731330645,"updated_at":1784124647}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784124648,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205958},"departmentsubscriptions":[],"opsettings":{"id":538,"user_id":205958,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731335296,"updated_at":1784124648}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784124649,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206343},"departmentsubscriptions":[],"opsettings":{"id":539,"user_id":206343,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731419853,"updated_at":1784124649}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784124651,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206781},"departmentsubscriptions":[],"opsettings":{"id":540,"user_id":206781,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731489969,"updated_at":1784124651}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784124651,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":209547},"departmentsubscriptions":[],"opsettings":{"id":543,"user_id":209547,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1732280917,"updated_at":1784124651}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784124653,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213204},"departmentsubscriptions":[],"opsettings":{"id":546,"user_id":213204,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733482357,"updated_at":1784124653}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784124656,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213237},"departmentsubscriptions":[],"opsettings":{"id":547,"user_id":213237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733490034,"updated_at":1784124656}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784124657,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229256},"departmentsubscriptions":[],"opsettings":{"id":549,"user_id":229256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1738325589,"updated_at":1784124657}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784124657,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":245881},"departmentsubscriptions":[],"opsettings":{"id":556,"user_id":245881,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1742201232,"updated_at":1784124657}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784124659,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":253945},"departmentsubscriptions":[],"opsettings":{"id":560,"user_id":253945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1744012545,"updated_at":1784124659}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784124662,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":265192},"departmentsubscriptions":[],"opsettings":{"id":562,"user_id":265192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1746538563,"updated_at":1784124662}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549769,"created_at":1753108716,"updated_at":1784124664,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":294102},"departmentsubscriptions":[],"opsettings":{"id":565,"user_id":294102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1753108716,"updated_at":1784124664}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784124666,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310518},"departmentsubscriptions":[],"opsettings":{"id":569,"user_id":310518,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756820653,"updated_at":1784124666}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784124666,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310811},"departmentsubscriptions":[],"opsettings":{"id":570,"user_id":310811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756886835,"updated_at":1784124666}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549831,"created_at":1757321593,"updated_at":1784124671,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":313221},"departmentsubscriptions":[],"opsettings":{"id":571,"user_id":313221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1757321593,"updated_at":1784124671}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549792,"created_at":1757936429,"updated_at":1784124672,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":315362},"departmentsubscriptions":[],"opsettings":{"id":620,"user_id":315362,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":0,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778667441,"updated_at":1784124672}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784124673,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":324335},"departmentsubscriptions":[],"opsettings":{"id":574,"user_id":324335,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759734000,"updated_at":1784124673}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784124673,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":325964},"departmentsubscriptions":[],"opsettings":{"id":576,"user_id":325964,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759906412,"updated_at":1784124673}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784124673,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":327774},"departmentsubscriptions":[],"opsettings":{"id":577,"user_id":327774,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760341688,"updated_at":1784124673}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784124674,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":328615},"departmentsubscriptions":[],"opsettings":{"id":578,"user_id":328615,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760515834,"updated_at":1784124674}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784124674,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348001},"departmentsubscriptions":[],"opsettings":{"id":586,"user_id":348001,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764319891,"updated_at":1784124674}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784124674,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348024},"departmentsubscriptions":[],"opsettings":{"id":587,"user_id":348024,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764327473,"updated_at":1784124674}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784124674,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":350651},"departmentsubscriptions":[],"opsettings":{"id":589,"user_id":350651,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764852139,"updated_at":1784124674}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784124675,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":361460},"departmentsubscriptions":[],"opsettings":{"id":592,"user_id":361460,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1767360582,"updated_at":1784124675}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784124675,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":373492},"departmentsubscriptions":[],"opsettings":{"id":598,"user_id":373492,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1769617210,"updated_at":1784124675}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784124678,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":377589},"departmentsubscriptions":[],"opsettings":{"id":599,"user_id":377589,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1770376135,"updated_at":1784124678}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784124680,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":390465},"departmentsubscriptions":[],"opsettings":{"id":604,"user_id":390465,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773056340,"updated_at":1784124680}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784536303,"created_at":1773824025,"updated_at":1784124682,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":394583},"departmentsubscriptions":[],"opsettings":{"id":605,"user_id":394583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773824025,"updated_at":1784124682}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784314601,"created_at":1774004046,"updated_at":1784124691,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":395945},"departmentsubscriptions":[],"opsettings":{"id":606,"user_id":395945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774004046,"updated_at":1784124691}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784548566,"created_at":1774358224,"updated_at":1784124692,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":397140},"departmentsubscriptions":[],"opsettings":{"id":608,"user_id":397140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":2,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774358224,"updated_at":1784124692}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784124692,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":402185},"departmentsubscriptions":[],"opsettings":{"id":609,"user_id":402185,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1775132104,"updated_at":1784124692}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1784124694,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412590},"departmentsubscriptions":[],"opsettings":{"id":614,"user_id":412590,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777022210,"updated_at":1784124694}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514827,"created_at":1777031419,"updated_at":1784124694,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412618},"departmentsubscriptions":[],"opsettings":{"id":615,"user_id":412618,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777031419,"updated_at":1784124694}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784124695,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":415434},"departmentsubscriptions":[],"opsettings":{"id":616,"user_id":415434,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777621332,"updated_at":1784124695}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784124698,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":416131},"departmentsubscriptions":[],"opsettings":{"id":617,"user_id":416131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777894436,"updated_at":1784124698}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784124700,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":421459},"departmentsubscriptions":[],"opsettings":{"id":621,"user_id":421459,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778695608,"updated_at":1784124700}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784124700,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422256},"departmentsubscriptions":[],"opsettings":{"id":622,"user_id":422256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778833304,"updated_at":1784124700}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784124700,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422257},"departmentsubscriptions":[],"opsettings":{"id":623,"user_id":422257,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778834103,"updated_at":1784124700}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784550133,"created_at":1778840642,"updated_at":1784124700,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422260},"departmentsubscriptions":[],"opsettings":{"id":625,"user_id":422260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778840642,"updated_at":1784124700}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784124701,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":425558},"departmentsubscriptions":[],"opsettings":{"id":627,"user_id":425558,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779458914,"updated_at":1784124701}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784124702,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426383},"departmentsubscriptions":[],"opsettings":{"id":628,"user_id":426383,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773113,"updated_at":1784124702}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784124705,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426384},"departmentsubscriptions":[],"opsettings":{"id":629,"user_id":426384,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773280,"updated_at":1784124705}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784124706,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439111},"departmentsubscriptions":[],"opsettings":{"id":631,"user_id":439111,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781855110,"updated_at":1784124706}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784124708,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439112},"departmentsubscriptions":[],"opsettings":{"id":632,"user_id":439112,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781856605,"updated_at":1784124708}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784124708,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439115},"departmentsubscriptions":[],"opsettings":{"id":633,"user_id":439115,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781862241,"updated_at":1784124708}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784124708,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439116},"departmentsubscriptions":[],"opsettings":{"id":634,"user_id":439116,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781863349,"updated_at":1784124708}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1784124708,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":442196},"departmentsubscriptions":[],"opsettings":{"id":635,"user_id":442196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1782471105,"updated_at":1784124708}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784124708,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":452235},"departmentsubscriptions":[],"opsettings":{"id":636,"user_id":452235,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1784018889,"updated_at":1784124708}}]},{"id":3,"name":"TS Support Administrator","description":"TS Admins","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416048,"pivot":{"department_id":38,"group_id":3},"users":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784124565,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":3},"departmentsubscriptions":[],"opsettings":{"id":3,"user_id":3,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1632246825,"updated_at":1784124565}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784124566,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":5},"departmentsubscriptions":[],"opsettings":{"id":5,"user_id":5,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144011,"updated_at":1784124566}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784233079,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":7},"departmentsubscriptions":[],"opsettings":{"id":7,"user_id":7,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":8},"departmentsubscriptions":[],"opsettings":{"id":8,"user_id":8,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":9},"departmentsubscriptions":[],"opsettings":{"id":9,"user_id":9,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":100,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.6.1","shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784312820,"created_at":1647609244,"updated_at":1784124585,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":934},"departmentsubscriptions":[],"opsettings":{"id":121,"user_id":934,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647609244,"updated_at":1784124585}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205390,"created_at":1648724017,"updated_at":1784124587,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1692},"departmentsubscriptions":[],"opsettings":{"id":134,"user_id":1692,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648724017,"updated_at":1784124587}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784124587,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1737},"departmentsubscriptions":[],"opsettings":{"id":135,"user_id":1737,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648747845,"updated_at":1784124587}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784124623,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":129929},"departmentsubscriptions":[],"opsettings":{"id":418,"user_id":129929,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708426026,"updated_at":1784124623}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784124624,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":147658},"departmentsubscriptions":[],"opsettings":{"id":456,"user_id":147658,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784124624}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784124653,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":212260},"departmentsubscriptions":[],"opsettings":{"id":545,"user_id":212260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733320600,"updated_at":1784124653}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123151,"created_at":1743676587,"updated_at":1784124659,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":252845},"departmentsubscriptions":[],"opsettings":{"id":559,"user_id":252845,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1743676587,"updated_at":1784124659}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547303,"created_at":1753365389,"updated_at":1784124664,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":295579},"departmentsubscriptions":[],"opsettings":{"id":566,"user_id":295579,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.7.3","shortcuts_enabled":"0","created_at":1753365389,"updated_at":1784124664}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784124666,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":300549},"departmentsubscriptions":[],"opsettings":{"id":567,"user_id":300549,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1754586039,"updated_at":1784124666}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205277,"created_at":1778666928,"updated_at":1784124698,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421091},"departmentsubscriptions":[],"opsettings":{"id":618,"user_id":421091,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666928,"updated_at":1784124698}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205149,"created_at":1778666929,"updated_at":1784124699,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421092},"departmentsubscriptions":[],"opsettings":{"id":619,"user_id":421092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666929,"updated_at":1784124699}}]}]},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"customfields":[],"user":{"id":436653,"brand_id":1,"role":0,"firstname":"Valentina","lastname":"Marijanovic","email":"valentina.i@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781785343,"created_at":1781515879,"updated_at":1781515879,"formatted_name":"Valentina Marijanovic","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","additional_emails":[]},"watching":[],"assigned":[],"channel":{"id":3,"name":"API","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"API"},"status":{"id":7,"name":"Quality Open","colour":"#ff6363","auto_close":0,"order":7,"created_at":1777647425,"updated_at":1779069329,"icon":"Q
","icon_without_tooltip":"Q
"},"priority":{"id":3,"name":"High","colour":"#e74c3c","order":3,"created_at":1631891524,"updated_at":1631891524,"icon":"3
","icon_without_tooltip":"3
"},"slaplan":null,"duetimes":null,"last_reply":{"id":375949,"ticket_id":225180,"channel_id":3,"user_id":436653,"user_name":"Valentina Marijanovic","user_ip_address":null,"by":1,"type":0,"excerpt":"This ticket was automatically copied to QA from SupportPal ticket #5176482. Original ticket ID: 225179 Original subject: [ACC-AP INFO] - Lev at SA missing invoices Original message: ------------------------- hello, these need to be entered ASAP: ...","text":"This ticket was automatically copied to QA from SupportPal ticket #5176482.\n\nOriginal ticket ID: 225179\nOriginal subject: [ACC-AP INFO] - Lev at SA missing invoices\n\nOriginal message:\n-------------------------\nhello,\n\u00a0\nthese need to be entered ASAP:\n\u00a0\n\nTexas Mutual invoice 06.26\nP4 CLINICAL LLC 06.26\nApollo Ambulance Service, Inc.05.26+06.26\nIndeed 06.26\nSpectrum Business internet invoice $180.95 06.26\nwhat are these? these need to be recorded properly.\nI'm not sure what are these descriptions, can you check and fix. this is on multiple GLs not just this one\n--------------IP Address: 216.246.6.170","purified_text":"This ticket was automatically copied to QA from SupportPal ticket #5176482.\n\nOriginal ticket ID: 225179\nOriginal subject: [ACC-AP INFO] - Lev at SA missing invoices\n\nOriginal message:\n-------------------------\nhello,\n\u00a0\nthese need to be entered ASAP:\n\u00a0\n\nTexas Mutual invoice 06.26\nP4 CLINICAL LLC 06.26\nApollo Ambulance Service, Inc.05.26+06.26\nIndeed 06.26\nSpectrum Business internet invoice $180.95 06.26\nwhat are these? these need to be recorded properly.\nI'm not sure what are these descriptions, can you check and fix. this is on multiple GLs not just this one\n--------------IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784550189,"updated_at":1784550189},"tags":[]},"created_id":225180,"created_number":"0086345"}
[2026-07-20 12:23:13] Responding {"http_code":200,"success":true,"message":"QA ticket clone request completed","error":null}
[2026-07-20 23:06:44] Incoming webhook input {"ticket_id":"225353","has_secret":true}
[2026-07-20 23:06:44] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/225353","fields":[]}
[2026-07-20 23:06:45] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":225353,"number":"3377790","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":439113,"status_id":9,"priority_id":3,"sla_plan_id":null,"subject":"[ACC-AP INFO] - CP: Missing invoice - NICL Laboratories","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784588804,"last_message_time":1784588804,"last_reply_id":376345,"last_message_id":376345,"last_reply_by":1,"last_message_by":1,"created_at":1784588804,"updated_at":1784588804,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/3377790?token=54dff1a066d5a68caf9657010b6e181cadb576dd","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225353","token":"54dff1a066d5a68caf9657010b6e181cadb576dd","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784588657,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":3,"name":"High","colour":"#e74c3c","order":3,"created_at":1631891524,"updated_at":1631891524,"icon":"3
","icon_without_tooltip":"3
"},"slaplan":null,"duetimes":null,"customfields":[{"id":255,"field_id":14,"ticket_id":225353,"value":"16","encrypted":0,"created_at":1784588804,"updated_at":1784588804},{"id":256,"field_id":25,"ticket_id":225353,"value":"90","encrypted":0,"created_at":1784588804,"updated_at":1784588804},{"id":257,"field_id":26,"ticket_id":225353,"value":"94","encrypted":0,"created_at":1784588804,"updated_at":1784588804}],"last_reply":{"id":376345,"ticket_id":225353,"channel_id":1,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"Missing bill from NICL Laboratories for June 2026. Please be on top of the follow ups. Accrual of estimated amounts are usually flagged by the corporate team.\n\n--------------\nIP Address: 216.246.6.170","text":"Missing bill from NICL Laboratories for June 2026. Please be on top of the follow ups. Accrual of estimated amounts are usually flagged by the corporate team.
--------------
IP Address: 216.246.6.170","purified_text":"Missing bill from NICL Laboratories for June 2026. Please be on top of the follow ups. Accrual of estimated amounts are usually flagged by the corporate team.
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784588804,"updated_at":1784588804},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":225353,"created_number":"3377790"}
[2026-07-20 23:06:45] Parsed original ticket summary {"ticket_id":225353,"ticket_number":"3377790","subject":"[ACC-AP INFO] - CP: Missing invoice - NICL Laboratories","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":439113,"user_email":"arlaine.f@touchsupport.com"}
[2026-07-20 23:06:45] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=225353","fields":["ticket_id"]}
[2026-07-20 23:06:46] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":376345,"ticket_id":225353,"channel_id":1,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"Missing bill from NICL Laboratories for June 2026. Please be on top of the follow ups. Accrual of estimated amounts are usually flagged by the corporate team.\n\n--------------\nIP Address: 216.246.6.170","text":"Missing bill from NICL Laboratories for June 2026. Please be on top of the follow ups. Accrual of estimated amounts are usually flagged by the corporate team.
--------------
IP Address: 216.246.6.170","purified_text":"Missing bill from NICL Laboratories for June 2026. Please be on top of the follow ups. Accrual of estimated amounts are usually flagged by the corporate team.
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784588804,"updated_at":1784588804,"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784588657,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-07-20 23:06:46] Parsed original messages summary {"message_count":1}
[2026-07-20 23:06:46] Create QA ticket payload summary {"user":439113,"user_email":"arlaine.f@touchsupport.com","department":38,"status":7,"priority":3,"subject":"[QA Copy of #3377790] [ACC-AP INFO] - CP: Missing invoice - NICL Laboratories","text_length":421}
[2026-07-20 23:06:46] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-07-20 23:06:46] SupportPal API response {"http_code":429,"status":"error","message":"Too many ticket requests made for arlaine.f@touchsupport.com. The limit is 3 in 5 minutes.","validation":null,"created_id":null,"created_number":null}
[2026-07-20 23:06:46] Responding {"http_code":500,"success":false,"message":null,"error":"SupportPal API returned an error"}
[2026-07-20 23:09:48] Incoming webhook input {"ticket_id":"225355","has_secret":true}
[2026-07-20 23:09:48] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/225355","fields":[]}
[2026-07-20 23:09:48] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":225355,"number":"3372709","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":439113,"status_id":9,"priority_id":4,"sla_plan_id":null,"subject":"[ACC-AP INFO] - CP: Missing invoice - Aceso Visiting Physicians and Geriatric Care","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784588987,"last_message_time":1784588987,"last_reply_id":376347,"last_message_id":376347,"last_reply_by":1,"last_message_by":1,"created_at":1784588987,"updated_at":1784588988,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/3372709?token=dc6dd0cbd15f82625671e071b37a6fc3ba6f95ec","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225355","token":"dc6dd0cbd15f82625671e071b37a6fc3ba6f95ec","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784588809,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":4,"name":"Critical","colour":"#9b59b6","order":4,"created_at":1631891524,"updated_at":1631891524,"icon":"4
","icon_without_tooltip":"4
"},"slaplan":null,"duetimes":null,"customfields":[{"id":258,"field_id":14,"ticket_id":225355,"value":"16","encrypted":0,"created_at":1784588987,"updated_at":1784588987},{"id":259,"field_id":25,"ticket_id":225355,"value":"90","encrypted":0,"created_at":1784588987,"updated_at":1784588987},{"id":260,"field_id":26,"ticket_id":225355,"value":"94","encrypted":0,"created_at":1784588987,"updated_at":1784588987}],"last_reply":{"id":376347,"ticket_id":225355,"channel_id":1,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"Missing bills for the following months: 06.25, 01.26 - 06.26.\n\nLast follow up was 6/15/2026, did we follow up again? Let's be more consistent with follow ups (if needed, every 3 days) as we're missing a lot of invoices/bills ...","text":"Missing bills for the following months: 06.25, 01.26 - 06.26.
\r\n
Last follow up was 6/15/2026, did we follow up again? Let's be more consistent with follow ups (if needed, every 3 days) as we're missing a lot of invoices/bills already.
--------------
IP Address: 216.246.6.170","purified_text":"Missing bills for the following months: 06.25, 01.26 - 06.26.
\n
Last follow up was 6/15/2026, did we follow up again? Let's be more consistent with follow ups (if needed, every 3 days) as we're missing a lot of invoices/bills already.
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784588987,"updated_at":1784588987},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":225355,"created_number":"3372709"}
[2026-07-20 23:09:48] Parsed original ticket summary {"ticket_id":225355,"ticket_number":"3372709","subject":"[ACC-AP INFO] - CP: Missing invoice - Aceso Visiting Physicians and Geriatric Care","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":439113,"user_email":"arlaine.f@touchsupport.com"}
[2026-07-20 23:09:48] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=225355","fields":["ticket_id"]}
[2026-07-20 23:09:49] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":376347,"ticket_id":225355,"channel_id":1,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"Missing bills for the following months: 06.25, 01.26 - 06.26.\n\nLast follow up was 6/15/2026, did we follow up again? Let's be more consistent with follow ups (if needed, every 3 days) as we're missing a lot of invoices/bills ...","text":"Missing bills for the following months: 06.25, 01.26 - 06.26.
\r\n
Last follow up was 6/15/2026, did we follow up again? Let's be more consistent with follow ups (if needed, every 3 days) as we're missing a lot of invoices/bills already.
--------------
IP Address: 216.246.6.170","purified_text":"Missing bills for the following months: 06.25, 01.26 - 06.26.
\n
Last follow up was 6/15/2026, did we follow up again? Let's be more consistent with follow ups (if needed, every 3 days) as we're missing a lot of invoices/bills already.
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784588987,"updated_at":1784588987,"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784588809,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-07-20 23:09:49] Parsed original messages summary {"message_count":1}
[2026-07-20 23:09:49] Create QA ticket payload summary {"user":439113,"user_email":"arlaine.f@touchsupport.com","department":38,"status":7,"priority":4,"subject":"[QA Copy of #3372709] [ACC-AP INFO] - CP: Missing invoice - Aceso Visiting Physicians and Geriatric Care","text_length":521}
[2026-07-20 23:09:49] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-07-20 23:09:53] SupportPal API response {"http_code":200,"status":"success","message":"Successfully created new ticket!","validation":{"id":225356,"number":"7243992","department_id":38,"department_email_id":8,"brand_id":1,"channel_id":3,"user_id":439113,"status_id":7,"priority_id":4,"sla_plan_id":null,"subject":"[QA Copy of #3372709] [ACC-AP INFO] - CP: Missing invoice - Aceso Visiting Physicians and Geriatric Care","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784588989,"last_message_time":1784588989,"last_reply_id":376348,"last_message_id":376348,"last_reply_by":1,"last_message_by":1,"created_at":1784588989,"updated_at":1784588989,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/7243992?token=789c84010bbedefff1c2cdc59626b32da3edcf6a","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225356","token":"789c84010bbedefff1c2cdc59626b32da3edcf6a","department":{"id":38,"name":"Quality Assurance","description":"Quality Assurance","order":38,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":2,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667317,"updated_at":1782093645,"operators":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784124565,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784124566,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":5}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784233079,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":7}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":8}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784124568,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124568,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124569,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784124569,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":166}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124569,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":167}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124570,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":168}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":169}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":170}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784124571,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":171}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784124571,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784124572,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":179}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784124572,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":182}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784124572,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":183}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784124573,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":186}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784124573,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784124574,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784124575,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":190}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784124575,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":196}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784124575,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":197}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":198}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784124576,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":200}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784124576,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":203}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784124577,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784124577,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":207}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":211}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":214}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":215}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":216}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":219}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":220}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124580,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":221}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784124580,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":224}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":226}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":227}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565332,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":228}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784124583,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":233}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784124583,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":234}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":237}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":238}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":239}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":240}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573974,"created_at":1647609244,"updated_at":1784124585,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":934}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784124585,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":962}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784124586,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1070}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784124586,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1135}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784124586,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1532}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784124587,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1737}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784124587,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1786}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784124587,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2226}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784124587,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2508}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784124588,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3449}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784124589,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3720}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784124590,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3819}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784124590,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":4642}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784124590,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":6317}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784124590,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9730}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784124591,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9922}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784124591,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":10792}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784124591,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":11192}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784124591,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12035}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784124592,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12581}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784124592,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13137}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784124593,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13140}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784124593,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13141}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784555632,"created_at":1660725795,"updated_at":1784124593,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13394}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784124593,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13621}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784124593,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14263}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784124593,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14264}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784124593,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16059}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784124594,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16060}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784124594,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17854}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784124594,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":18951}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784124594,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":20092}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784124594,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":23856}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784124594,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":24811}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784124595,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29398}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784124596,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29399}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784124596,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":35583}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573614,"created_at":1676552030,"updated_at":1784124597,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37392}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784124597,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37580}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784574750,"created_at":1677491742,"updated_at":1784124597,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":38823}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784124598,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":39064}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784124598,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":40010}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784124600,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43609}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784124600,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43659}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784124602,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43661}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784124602,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":44807}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784124603,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45606}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784124603,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45621}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784124603,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47555}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784124604,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47889}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784124604,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47890}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784124605,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50420}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784124605,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50988}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784586241,"created_at":1683896403,"updated_at":1784124605,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54122}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784552729,"created_at":1684135695,"updated_at":1784124605,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54318}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784124606,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":55497}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784124606,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":57150}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784124607,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":61223}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784124609,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":62638}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784288472,"created_at":1687270955,"updated_at":1784124609,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":63371}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784124610,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64056}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784124610,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64088}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784124610,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65694}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784124610,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65712}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784124611,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":68282}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784551798,"created_at":1690529205,"updated_at":1784124611,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":73104}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575975,"created_at":1694179368,"updated_at":1784124613,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":84159}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784124613,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":85936}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784124613,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":86614}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784124614,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89431}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784124615,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89649}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784124616,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":90031}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784124616,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":91342}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784124617,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":92300}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784124617,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93266}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784124617,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93267}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784124618,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100312}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784124618,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100313}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784124619,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101603}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784124619,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101766}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784124620,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101767}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549602,"created_at":1700656372,"updated_at":1784124621,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101768}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784124621,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":102101}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784124621,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":104565}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784124621,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":110711}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784544441,"created_at":1706516718,"updated_at":1784124623,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":114408}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784124623,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129776}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784124623,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129929}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784124623,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":130668}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784124623,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":142567}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784124624,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":143600}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784124624,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147658}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784124627,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147659}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784124627,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":150625}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565031,"created_at":1717573275,"updated_at":1784124628,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":152109}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784124629,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":155823}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784124631,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":157665}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784124631,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":158194}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784124631,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":161452}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163405}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163406}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784124632,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":165582}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784124632,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":172528}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784124633,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":173521}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784124636,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174479}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784124636,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174482}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784124636,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176117}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784124636,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176131}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784124639,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":178102}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784124640,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":180191}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784124642,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":181433}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547155,"created_at":1726818141,"updated_at":1784124643,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":185107}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784546512,"created_at":1727707400,"updated_at":1784124644,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187955}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784124644,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188268}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784124645,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188269}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784124646,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188270}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784124646,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188271}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784124646,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":189601}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784124646,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":191897}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784124647,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199014}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784124647,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199349}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784124647,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205911}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784124648,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205958}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784124649,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206343}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784124651,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206781}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784124651,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":209547}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784124653,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212260}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784124653,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213204}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784124656,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213237}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784124657,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229256}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784124657,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":245881}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123151,"created_at":1743676587,"updated_at":1784124659,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":252845}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784124659,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":253945}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784124662,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":265192}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575854,"created_at":1753108716,"updated_at":1784124664,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":294102}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547303,"created_at":1753365389,"updated_at":1784124664,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":295579}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784124666,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":300549}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784124666,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310518}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784124666,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310811}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784567735,"created_at":1757321593,"updated_at":1784124671,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":313221}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573759,"created_at":1757936429,"updated_at":1784124672,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":315362}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784124673,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":324335}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784124673,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":325964}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784124673,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":327774}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784124674,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":328615}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784124674,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348001}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784124674,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348024}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784124674,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":350651}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784124675,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":361460}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784124675,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":373492}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784124678,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":377589}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784124680,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":390465}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784568957,"created_at":1773824025,"updated_at":1784124682,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":394583}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784314601,"created_at":1774004046,"updated_at":1784124691,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":395945}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784557589,"created_at":1774358224,"updated_at":1784124692,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":397140}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784124692,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":402185}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1784124694,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412590}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514827,"created_at":1777031419,"updated_at":1784124694,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412618}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784124695,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":415434}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784124698,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":416131}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205277,"created_at":1778666928,"updated_at":1784124698,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421091}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205149,"created_at":1778666929,"updated_at":1784124699,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421092}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784124700,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421459}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784124700,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422256}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784124700,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422257}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784562162,"created_at":1778840642,"updated_at":1784124700,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422260}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784124701,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":425558}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784124702,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426383}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784124705,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426384}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784124706,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439111}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784124708,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439112}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784124708,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439115}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784124708,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439116}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1784124708,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":442196}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784124708,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":452235}}],"groups":[{"id":1,"name":"System Administrators","description":"Default group for administrators, always has all permissions.","colour":"#777777","administrator":1,"created_at":1631891524,"updated_at":1631891524,"pivot":{"department_id":38,"group_id":1},"users":[{"id":1,"brand_id":null,"role":1,"firstname":"Eric","lastname":"Martin","email":"eric.m@touchsupport.com","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1653576780,"created_at":1631891602,"updated_at":1755875229,"formatted_name":"Eric Martin","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1},"departmentsubscriptions":[],"opsettings":{"id":1,"user_id":1,"session_id":null,"template":"0","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"1","take_ownership":"1","pause_duetime":"1","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1631891602,"updated_at":1646677130}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205390,"created_at":1648724017,"updated_at":1784124587,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1692}}]},{"id":2,"name":"TS Support Staff","description":"TS Agents","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416054,"pivot":{"department_id":38,"group_id":2},"users":[{"id":11291,"brand_id":null,"role":1,"firstname":"Margareta","lastname":"Kolaric","email":"margareta.k@touchsupport.com","email_verified":1,"active":0,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1659985227,"created_at":1658299730,"updated_at":1660038707,"formatted_name":"Margareta Kolaric","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11291}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784124568,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12},"departmentsubscriptions":[],"opsettings":{"id":12,"user_id":12,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144013,"updated_at":1784124568}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124568,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14},"departmentsubscriptions":[],"opsettings":{"id":14,"user_id":14,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784124568}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124569,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17},"departmentsubscriptions":[],"opsettings":{"id":17,"user_id":17,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784124569}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784124569,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":166},"departmentsubscriptions":[],"opsettings":{"id":39,"user_id":166,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677519,"updated_at":1784124569}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124569,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":167},"departmentsubscriptions":[],"opsettings":{"id":40,"user_id":167,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784124569}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124570,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":168},"departmentsubscriptions":[],"opsettings":{"id":41,"user_id":168,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784124570}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":169},"departmentsubscriptions":[],"opsettings":{"id":42,"user_id":169,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784124570}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":170},"departmentsubscriptions":[],"opsettings":{"id":43,"user_id":170,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784124570}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784124571,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":171},"departmentsubscriptions":[],"opsettings":{"id":44,"user_id":171,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677522,"updated_at":1784124571}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784124571,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176},"departmentsubscriptions":[],"opsettings":{"id":49,"user_id":176,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677525,"updated_at":1784124571}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784124572,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":179},"departmentsubscriptions":[],"opsettings":{"id":52,"user_id":179,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677526,"updated_at":1784124572}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784124572,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":182},"departmentsubscriptions":[],"opsettings":{"id":55,"user_id":182,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677528,"updated_at":1784124572}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784124572,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":183},"departmentsubscriptions":[],"opsettings":{"id":56,"user_id":183,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677529,"updated_at":1784124572}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784124573,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":186},"departmentsubscriptions":[],"opsettings":{"id":59,"user_id":186,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677530,"updated_at":1784124573}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784124573,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187},"departmentsubscriptions":[],"opsettings":{"id":60,"user_id":187,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677531,"updated_at":1784124573}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784124574,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188},"departmentsubscriptions":[],"opsettings":{"id":61,"user_id":188,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677532,"updated_at":1784124574}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784124575,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":190},"departmentsubscriptions":[],"opsettings":{"id":63,"user_id":190,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677533,"updated_at":1784124575}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784124575,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":196},"departmentsubscriptions":[],"opsettings":{"id":69,"user_id":196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677536,"updated_at":1784124575}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784124575,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":197},"departmentsubscriptions":[],"opsettings":{"id":70,"user_id":197,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677537,"updated_at":1784124575}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":198},"departmentsubscriptions":[],"opsettings":{"id":71,"user_id":198,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784124576}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199},"departmentsubscriptions":[],"opsettings":{"id":72,"user_id":199,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784124576}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784124576,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":200},"departmentsubscriptions":[],"opsettings":{"id":73,"user_id":200,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677539,"updated_at":1784124576}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784124576,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":203},"departmentsubscriptions":[],"opsettings":{"id":76,"user_id":203,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1784124576}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784124577,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205},"departmentsubscriptions":[],"opsettings":{"id":78,"user_id":205,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677541,"updated_at":1784124577}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784124577,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":207},"departmentsubscriptions":[],"opsettings":{"id":80,"user_id":207,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677542,"updated_at":1784124577}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":211},"departmentsubscriptions":[],"opsettings":{"id":84,"user_id":211,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124578}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":212},"departmentsubscriptions":[],"opsettings":{"id":85,"user_id":212,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124578}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213},"departmentsubscriptions":[],"opsettings":{"id":86,"user_id":213,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124579}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":214},"departmentsubscriptions":[],"opsettings":{"id":87,"user_id":214,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124579}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":215},"departmentsubscriptions":[],"opsettings":{"id":88,"user_id":215,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784124579}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":216},"departmentsubscriptions":[],"opsettings":{"id":89,"user_id":216,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784124579}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":219},"departmentsubscriptions":[],"opsettings":{"id":92,"user_id":219,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124579}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":220},"departmentsubscriptions":[],"opsettings":{"id":93,"user_id":220,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124579}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124580,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":221},"departmentsubscriptions":[],"opsettings":{"id":94,"user_id":221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124580}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784124580,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":224},"departmentsubscriptions":[],"opsettings":{"id":97,"user_id":224,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677546,"updated_at":1784124580}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":226},"departmentsubscriptions":[],"opsettings":{"id":99,"user_id":226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124582}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":227},"departmentsubscriptions":[],"opsettings":{"id":100,"user_id":227,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124582}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565332,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":228},"departmentsubscriptions":[],"opsettings":{"id":101,"user_id":228,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124583}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229},"departmentsubscriptions":[],"opsettings":{"id":102,"user_id":229,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124583}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784124583,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":233},"departmentsubscriptions":[],"opsettings":{"id":106,"user_id":233,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677548,"updated_at":1784124583}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784124583,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":234},"departmentsubscriptions":[],"opsettings":{"id":107,"user_id":234,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677549,"updated_at":1784124583}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":237},"departmentsubscriptions":[],"opsettings":{"id":110,"user_id":237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124584}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":238},"departmentsubscriptions":[],"opsettings":{"id":111,"user_id":238,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124584}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":239},"departmentsubscriptions":[],"opsettings":{"id":112,"user_id":239,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124585}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":240},"departmentsubscriptions":[],"opsettings":{"id":113,"user_id":240,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124585}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784124585,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":962},"departmentsubscriptions":[],"opsettings":{"id":123,"user_id":962,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647841009,"updated_at":1784124585}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784124586,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1070},"departmentsubscriptions":[],"opsettings":{"id":124,"user_id":1070,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648037192,"updated_at":1784124586}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784124586,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1135},"departmentsubscriptions":[],"opsettings":{"id":126,"user_id":1135,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648115622,"updated_at":1784124586}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784124586,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1532},"departmentsubscriptions":[],"opsettings":{"id":131,"user_id":1532,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648644758,"updated_at":1784124586}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784124587,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1786},"departmentsubscriptions":[],"opsettings":{"id":137,"user_id":1786,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648818067,"updated_at":1784124587}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784124587,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2226},"departmentsubscriptions":[],"opsettings":{"id":138,"user_id":2226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649231755,"updated_at":1784124587}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784124587,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2508},"departmentsubscriptions":[],"opsettings":{"id":139,"user_id":2508,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649415182,"updated_at":1784124587}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784124588,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3449},"departmentsubscriptions":[],"opsettings":{"id":140,"user_id":3449,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649924213,"updated_at":1784124588}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784124589,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3720},"departmentsubscriptions":[],"opsettings":{"id":141,"user_id":3720,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650388098,"updated_at":1784124589}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784124590,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3819},"departmentsubscriptions":[],"opsettings":{"id":142,"user_id":3819,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650529948,"updated_at":1784124590}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784124590,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":4642},"departmentsubscriptions":[],"opsettings":{"id":148,"user_id":4642,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1651238452,"updated_at":1784124590}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784124590,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":6317},"departmentsubscriptions":[],"opsettings":{"id":152,"user_id":6317,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1653076275,"updated_at":1784124590}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784124590,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9730},"departmentsubscriptions":[],"opsettings":{"id":157,"user_id":9730,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656593780,"updated_at":1784124590}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784124591,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9922},"departmentsubscriptions":[],"opsettings":{"id":158,"user_id":9922,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656682872,"updated_at":1784124591}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784124591,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":10792},"departmentsubscriptions":[],"opsettings":{"id":162,"user_id":10792,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1657610986,"updated_at":1784124591}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784124591,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11192},"departmentsubscriptions":[],"opsettings":{"id":164,"user_id":11192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1658215011,"updated_at":1784124591}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784124591,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12035},"departmentsubscriptions":[],"opsettings":{"id":167,"user_id":12035,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659196776,"updated_at":1784124591}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784124592,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12581},"departmentsubscriptions":[],"opsettings":{"id":170,"user_id":12581,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659958008,"updated_at":1784124592}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784124592,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13137},"departmentsubscriptions":[],"opsettings":{"id":174,"user_id":13137,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660547474,"updated_at":1784124592}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784124593,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13140},"departmentsubscriptions":[],"opsettings":{"id":177,"user_id":13140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660559835,"updated_at":1784124593}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784124593,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13141},"departmentsubscriptions":[],"opsettings":{"id":178,"user_id":13141,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660560866,"updated_at":1784124593}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784555632,"created_at":1660725795,"updated_at":1784124593,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13394},"departmentsubscriptions":[],"opsettings":{"id":179,"user_id":13394,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660725795,"updated_at":1784124593}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784124593,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13621},"departmentsubscriptions":[],"opsettings":{"id":180,"user_id":13621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661157885,"updated_at":1784124593}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784124593,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14263},"departmentsubscriptions":[],"opsettings":{"id":184,"user_id":14263,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757736,"updated_at":1784124593}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784124593,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14264},"departmentsubscriptions":[],"opsettings":{"id":185,"user_id":14264,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757998,"updated_at":1784124593}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784124593,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16059},"departmentsubscriptions":[],"opsettings":{"id":189,"user_id":16059,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318144,"updated_at":1784124593}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784124594,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16060},"departmentsubscriptions":[],"opsettings":{"id":190,"user_id":16060,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318616,"updated_at":1784124594}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784124594,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17854},"departmentsubscriptions":[],"opsettings":{"id":196,"user_id":17854,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665143930,"updated_at":1784124594}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784124594,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":18951},"departmentsubscriptions":[],"opsettings":{"id":198,"user_id":18951,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665765378,"updated_at":1784124594}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784124594,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":20092},"departmentsubscriptions":[],"opsettings":{"id":202,"user_id":20092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1666699873,"updated_at":1784124594}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784124594,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":23856},"departmentsubscriptions":[],"opsettings":{"id":213,"user_id":23856,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669026228,"updated_at":1784124594}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784124594,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":24811},"departmentsubscriptions":[],"opsettings":{"id":218,"user_id":24811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669817686,"updated_at":1784124594}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784124595,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29398},"departmentsubscriptions":[],"opsettings":{"id":230,"user_id":29398,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672645809,"updated_at":1784124595}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784124596,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29399},"departmentsubscriptions":[],"opsettings":{"id":231,"user_id":29399,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672646800,"updated_at":1784124596}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784124596,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":35583},"departmentsubscriptions":[],"opsettings":{"id":243,"user_id":35583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1675667013,"updated_at":1784124596}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573614,"created_at":1676552030,"updated_at":1784124597,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37392},"departmentsubscriptions":[],"opsettings":{"id":250,"user_id":37392,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676552030,"updated_at":1784124597}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784124597,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37580},"departmentsubscriptions":[],"opsettings":{"id":252,"user_id":37580,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676622099,"updated_at":1784124597}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784574750,"created_at":1677491742,"updated_at":1784124597,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":38823},"departmentsubscriptions":[],"opsettings":{"id":254,"user_id":38823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677491742,"updated_at":1784124597}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784124598,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":39064},"departmentsubscriptions":[],"opsettings":{"id":255,"user_id":39064,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677572540,"updated_at":1784124598}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784124598,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":40010},"departmentsubscriptions":[],"opsettings":{"id":261,"user_id":40010,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1678082291,"updated_at":1784124598}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784124600,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43609},"departmentsubscriptions":[],"opsettings":{"id":264,"user_id":43609,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679470161,"updated_at":1784124600}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784124600,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43659},"departmentsubscriptions":[],"opsettings":{"id":265,"user_id":43659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679480588,"updated_at":1784124600}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784124602,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43661},"departmentsubscriptions":[],"opsettings":{"id":266,"user_id":43661,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679485129,"updated_at":1784124602}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784124602,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":44807},"departmentsubscriptions":[],"opsettings":{"id":268,"user_id":44807,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679988944,"updated_at":1784124602}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784124603,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45606},"departmentsubscriptions":[],"opsettings":{"id":270,"user_id":45606,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680250214,"updated_at":1784124603}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784124603,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45621},"departmentsubscriptions":[],"opsettings":{"id":272,"user_id":45621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680262558,"updated_at":1784124603}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784124603,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47555},"departmentsubscriptions":[],"opsettings":{"id":279,"user_id":47555,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681204018,"updated_at":1784124603}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784124604,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47889},"departmentsubscriptions":[],"opsettings":{"id":280,"user_id":47889,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681285737,"updated_at":1784124604}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784124604,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47890},"departmentsubscriptions":[],"opsettings":{"id":281,"user_id":47890,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681287575,"updated_at":1784124604}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784124605,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50420},"departmentsubscriptions":[],"opsettings":{"id":284,"user_id":50420,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682502421,"updated_at":1784124605}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784124605,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50988},"departmentsubscriptions":[],"opsettings":{"id":286,"user_id":50988,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682679278,"updated_at":1784124605}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784586241,"created_at":1683896403,"updated_at":1784124605,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54122},"departmentsubscriptions":[],"opsettings":{"id":295,"user_id":54122,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1683896403,"updated_at":1784124605}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784552729,"created_at":1684135695,"updated_at":1784124605,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54318},"departmentsubscriptions":[],"opsettings":{"id":299,"user_id":54318,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684135695,"updated_at":1784124605}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784124606,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":55497},"departmentsubscriptions":[],"opsettings":{"id":305,"user_id":55497,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684738981,"updated_at":1784124606}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784124606,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":57150},"departmentsubscriptions":[],"opsettings":{"id":307,"user_id":57150,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1685520309,"updated_at":1784124606}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784124607,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":61223},"departmentsubscriptions":[],"opsettings":{"id":311,"user_id":61223,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686551124,"updated_at":1784124607}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784124609,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":62638},"departmentsubscriptions":[],"opsettings":{"id":313,"user_id":62638,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686903862,"updated_at":1784124609}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784288472,"created_at":1687270955,"updated_at":1784124609,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":63371},"departmentsubscriptions":[],"opsettings":{"id":316,"user_id":63371,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687270955,"updated_at":1784223486}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784124610,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64056},"departmentsubscriptions":[],"opsettings":{"id":317,"user_id":64056,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532468,"updated_at":1784124610}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784124610,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64088},"departmentsubscriptions":[],"opsettings":{"id":318,"user_id":64088,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532874,"updated_at":1784124610}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784124610,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65694},"departmentsubscriptions":[],"opsettings":{"id":319,"user_id":65694,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688144997,"updated_at":1784124610}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784124610,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65712},"departmentsubscriptions":[],"opsettings":{"id":321,"user_id":65712,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688145341,"updated_at":1784124610}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784124611,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":68282},"departmentsubscriptions":[],"opsettings":{"id":329,"user_id":68282,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1689087107,"updated_at":1784124611}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784551798,"created_at":1690529205,"updated_at":1784124611,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":73104},"departmentsubscriptions":[],"opsettings":{"id":340,"user_id":73104,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1690529205,"updated_at":1784124611}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575975,"created_at":1694179368,"updated_at":1784124613,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":84159},"departmentsubscriptions":[],"opsettings":{"id":351,"user_id":84159,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694179368,"updated_at":1784124613}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784124613,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":85936},"departmentsubscriptions":[],"opsettings":{"id":354,"user_id":85936,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694763552,"updated_at":1784124613}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784124613,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":86614},"departmentsubscriptions":[],"opsettings":{"id":355,"user_id":86614,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695104414,"updated_at":1784124613}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784124614,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89431},"departmentsubscriptions":[],"opsettings":{"id":357,"user_id":89431,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695974359,"updated_at":1784124614}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784124615,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89649},"departmentsubscriptions":[],"opsettings":{"id":360,"user_id":89649,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695996021,"updated_at":1784124615}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784124616,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":90031},"departmentsubscriptions":[],"opsettings":{"id":361,"user_id":90031,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696232852,"updated_at":1784124616}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784124616,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":91342},"departmentsubscriptions":[],"opsettings":{"id":364,"user_id":91342,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696580015,"updated_at":1784124616}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784124617,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":92300},"departmentsubscriptions":[],"opsettings":{"id":365,"user_id":92300,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696939254,"updated_at":1784124617}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784124617,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93266},"departmentsubscriptions":[],"opsettings":{"id":366,"user_id":93266,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697187476,"updated_at":1784124617}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784124617,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93267},"departmentsubscriptions":[],"opsettings":{"id":367,"user_id":93267,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697189887,"updated_at":1784124617}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784124618,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100312},"departmentsubscriptions":[],"opsettings":{"id":375,"user_id":100312,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699958632,"updated_at":1784124618}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784124618,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100313},"departmentsubscriptions":[],"opsettings":{"id":376,"user_id":100313,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699959005,"updated_at":1784124618}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784124619,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101603},"departmentsubscriptions":[],"opsettings":{"id":379,"user_id":101603,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700560053,"updated_at":1784124619}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784124619,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101766},"departmentsubscriptions":[],"opsettings":{"id":381,"user_id":101766,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656370,"updated_at":1784124619}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784124620,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101767},"departmentsubscriptions":[],"opsettings":{"id":382,"user_id":101767,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656371,"updated_at":1784124620}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549602,"created_at":1700656372,"updated_at":1784124621,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101768},"departmentsubscriptions":[],"opsettings":{"id":383,"user_id":101768,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656372,"updated_at":1784124621}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784124621,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":102101},"departmentsubscriptions":[],"opsettings":{"id":384,"user_id":102101,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700678235,"updated_at":1784124621}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784124621,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":104565},"departmentsubscriptions":[],"opsettings":{"id":391,"user_id":104565,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1701853526,"updated_at":1784124621}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784124621,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":110711},"departmentsubscriptions":[],"opsettings":{"id":402,"user_id":110711,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1704798305,"updated_at":1784124621}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784544441,"created_at":1706516718,"updated_at":1784124623,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":114408},"departmentsubscriptions":[],"opsettings":{"id":410,"user_id":114408,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1706516718,"updated_at":1784124623}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784124623,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129776},"departmentsubscriptions":[],"opsettings":{"id":417,"user_id":129776,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708331300,"updated_at":1784124623}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784124623,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":130668},"departmentsubscriptions":[],"opsettings":{"id":421,"user_id":130668,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708684636,"updated_at":1784124623}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784124623,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":142567},"departmentsubscriptions":[],"opsettings":{"id":443,"user_id":142567,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1713860284,"updated_at":1784124623}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784124624,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":143600},"departmentsubscriptions":[],"opsettings":{"id":447,"user_id":143600,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1714475594,"updated_at":1784124624}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784124627,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":147659},"departmentsubscriptions":[],"opsettings":{"id":457,"user_id":147659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784124627}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784124627,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":150625},"departmentsubscriptions":[],"opsettings":{"id":466,"user_id":150625,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717159265,"updated_at":1784124627}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565031,"created_at":1717573275,"updated_at":1784124628,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":152109},"departmentsubscriptions":[],"opsettings":{"id":467,"user_id":152109,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717573275,"updated_at":1784553932}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784124629,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":155823},"departmentsubscriptions":[],"opsettings":{"id":469,"user_id":155823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1718369948,"updated_at":1784124629}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784124631,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":157665},"departmentsubscriptions":[],"opsettings":{"id":472,"user_id":157665,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719225931,"updated_at":1784124631}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784124631,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":158194},"departmentsubscriptions":[],"opsettings":{"id":474,"user_id":158194,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719342230,"updated_at":1784124631}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784124631,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":161452},"departmentsubscriptions":[],"opsettings":{"id":479,"user_id":161452,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720165720,"updated_at":1784124631}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163405},"departmentsubscriptions":[],"opsettings":{"id":485,"user_id":163405,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784124632}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163406},"departmentsubscriptions":[],"opsettings":{"id":486,"user_id":163406,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784124632}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784124632,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":165582},"departmentsubscriptions":[],"opsettings":{"id":490,"user_id":165582,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1721387791,"updated_at":1784124632}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784124632,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":172528},"departmentsubscriptions":[],"opsettings":{"id":492,"user_id":172528,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723206420,"updated_at":1784124632}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784124633,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":173521},"departmentsubscriptions":[],"opsettings":{"id":494,"user_id":173521,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723626877,"updated_at":1784124633}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784124636,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174479},"departmentsubscriptions":[],"opsettings":{"id":495,"user_id":174479,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060421,"updated_at":1784124636}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784124636,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174482},"departmentsubscriptions":[],"opsettings":{"id":498,"user_id":174482,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060937,"updated_at":1784124636}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784124636,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176117},"departmentsubscriptions":[],"opsettings":{"id":501,"user_id":176117,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724410137,"updated_at":1784124636}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784124636,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176131},"departmentsubscriptions":[],"opsettings":{"id":503,"user_id":176131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724417290,"updated_at":1784124636}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784124639,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":178102},"departmentsubscriptions":[],"opsettings":{"id":506,"user_id":178102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725003698,"updated_at":1784124639}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784124640,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":180191},"departmentsubscriptions":[],"opsettings":{"id":510,"user_id":180191,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725608179,"updated_at":1784124640}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784124642,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":181433},"departmentsubscriptions":[],"opsettings":{"id":512,"user_id":181433,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725975355,"updated_at":1784124642}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547155,"created_at":1726818141,"updated_at":1784124643,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":185107},"departmentsubscriptions":[],"opsettings":{"id":517,"user_id":185107,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1726818141,"updated_at":1784124643}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784546512,"created_at":1727707400,"updated_at":1784124644,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187955},"departmentsubscriptions":[],"opsettings":{"id":521,"user_id":187955,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727707400,"updated_at":1784124644}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784124644,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188268},"departmentsubscriptions":[],"opsettings":{"id":523,"user_id":188268,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727768525,"updated_at":1784124644}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784124645,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188269},"departmentsubscriptions":[],"opsettings":{"id":524,"user_id":188269,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727771176,"updated_at":1784124645}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784124646,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188270},"departmentsubscriptions":[],"opsettings":{"id":525,"user_id":188270,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772061,"updated_at":1784124646}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784124646,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188271},"departmentsubscriptions":[],"opsettings":{"id":526,"user_id":188271,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772908,"updated_at":1784124646}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784124646,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":189601},"departmentsubscriptions":[],"opsettings":{"id":528,"user_id":189601,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728042992,"updated_at":1784124646}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784124646,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":191897},"departmentsubscriptions":[],"opsettings":{"id":530,"user_id":191897,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728909865,"updated_at":1784124646}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784124647,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199014},"departmentsubscriptions":[],"opsettings":{"id":531,"user_id":199014,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729236676,"updated_at":1784124647}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784124647,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199349},"departmentsubscriptions":[],"opsettings":{"id":532,"user_id":199349,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729495778,"updated_at":1784124647}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784124647,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205911},"departmentsubscriptions":[],"opsettings":{"id":536,"user_id":205911,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731330645,"updated_at":1784124647}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784124648,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205958},"departmentsubscriptions":[],"opsettings":{"id":538,"user_id":205958,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731335296,"updated_at":1784124648}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784124649,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206343},"departmentsubscriptions":[],"opsettings":{"id":539,"user_id":206343,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731419853,"updated_at":1784124649}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784124651,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206781},"departmentsubscriptions":[],"opsettings":{"id":540,"user_id":206781,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731489969,"updated_at":1784124651}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784124651,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":209547},"departmentsubscriptions":[],"opsettings":{"id":543,"user_id":209547,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1732280917,"updated_at":1784124651}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784124653,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213204},"departmentsubscriptions":[],"opsettings":{"id":546,"user_id":213204,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733482357,"updated_at":1784124653}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784124656,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213237},"departmentsubscriptions":[],"opsettings":{"id":547,"user_id":213237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733490034,"updated_at":1784124656}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784124657,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229256},"departmentsubscriptions":[],"opsettings":{"id":549,"user_id":229256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1738325589,"updated_at":1784124657}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784124657,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":245881},"departmentsubscriptions":[],"opsettings":{"id":556,"user_id":245881,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1742201232,"updated_at":1784124657}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784124659,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":253945},"departmentsubscriptions":[],"opsettings":{"id":560,"user_id":253945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1744012545,"updated_at":1784124659}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784124662,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":265192},"departmentsubscriptions":[],"opsettings":{"id":562,"user_id":265192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1746538563,"updated_at":1784124662}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575854,"created_at":1753108716,"updated_at":1784124664,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":294102},"departmentsubscriptions":[],"opsettings":{"id":565,"user_id":294102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1753108716,"updated_at":1784124664}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784124666,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310518},"departmentsubscriptions":[],"opsettings":{"id":569,"user_id":310518,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756820653,"updated_at":1784124666}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784124666,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310811},"departmentsubscriptions":[],"opsettings":{"id":570,"user_id":310811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756886835,"updated_at":1784124666}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784567735,"created_at":1757321593,"updated_at":1784124671,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":313221},"departmentsubscriptions":[],"opsettings":{"id":571,"user_id":313221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1757321593,"updated_at":1784124671}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573759,"created_at":1757936429,"updated_at":1784124672,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":315362},"departmentsubscriptions":[],"opsettings":{"id":620,"user_id":315362,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":0,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778667441,"updated_at":1784124672}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784124673,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":324335},"departmentsubscriptions":[],"opsettings":{"id":574,"user_id":324335,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759734000,"updated_at":1784124673}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784124673,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":325964},"departmentsubscriptions":[],"opsettings":{"id":576,"user_id":325964,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759906412,"updated_at":1784124673}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784124673,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":327774},"departmentsubscriptions":[],"opsettings":{"id":577,"user_id":327774,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760341688,"updated_at":1784124673}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784124674,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":328615},"departmentsubscriptions":[],"opsettings":{"id":578,"user_id":328615,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760515834,"updated_at":1784124674}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784124674,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348001},"departmentsubscriptions":[],"opsettings":{"id":586,"user_id":348001,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764319891,"updated_at":1784124674}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784124674,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348024},"departmentsubscriptions":[],"opsettings":{"id":587,"user_id":348024,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764327473,"updated_at":1784124674}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784124674,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":350651},"departmentsubscriptions":[],"opsettings":{"id":589,"user_id":350651,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764852139,"updated_at":1784124674}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784124675,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":361460},"departmentsubscriptions":[],"opsettings":{"id":592,"user_id":361460,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1767360582,"updated_at":1784124675}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784124675,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":373492},"departmentsubscriptions":[],"opsettings":{"id":598,"user_id":373492,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1769617210,"updated_at":1784124675}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784124678,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":377589},"departmentsubscriptions":[],"opsettings":{"id":599,"user_id":377589,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1770376135,"updated_at":1784124678}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784124680,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":390465},"departmentsubscriptions":[],"opsettings":{"id":604,"user_id":390465,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773056340,"updated_at":1784124680}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784568957,"created_at":1773824025,"updated_at":1784124682,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":394583},"departmentsubscriptions":[],"opsettings":{"id":605,"user_id":394583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773824025,"updated_at":1784124682}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784314601,"created_at":1774004046,"updated_at":1784124691,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":395945},"departmentsubscriptions":[],"opsettings":{"id":606,"user_id":395945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774004046,"updated_at":1784124691}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784557589,"created_at":1774358224,"updated_at":1784124692,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":397140},"departmentsubscriptions":[],"opsettings":{"id":608,"user_id":397140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":2,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774358224,"updated_at":1784124692}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784124692,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":402185},"departmentsubscriptions":[],"opsettings":{"id":609,"user_id":402185,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1775132104,"updated_at":1784124692}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1784124694,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412590},"departmentsubscriptions":[],"opsettings":{"id":614,"user_id":412590,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777022210,"updated_at":1784124694}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514827,"created_at":1777031419,"updated_at":1784124694,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412618},"departmentsubscriptions":[],"opsettings":{"id":615,"user_id":412618,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777031419,"updated_at":1784124694}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784124695,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":415434},"departmentsubscriptions":[],"opsettings":{"id":616,"user_id":415434,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777621332,"updated_at":1784124695}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784124698,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":416131},"departmentsubscriptions":[],"opsettings":{"id":617,"user_id":416131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777894436,"updated_at":1784124698}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784124700,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":421459},"departmentsubscriptions":[],"opsettings":{"id":621,"user_id":421459,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778695608,"updated_at":1784124700}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784124700,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422256},"departmentsubscriptions":[],"opsettings":{"id":622,"user_id":422256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778833304,"updated_at":1784124700}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784124700,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422257},"departmentsubscriptions":[],"opsettings":{"id":623,"user_id":422257,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778834103,"updated_at":1784124700}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784562162,"created_at":1778840642,"updated_at":1784124700,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422260},"departmentsubscriptions":[],"opsettings":{"id":625,"user_id":422260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778840642,"updated_at":1784124700}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784124701,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":425558},"departmentsubscriptions":[],"opsettings":{"id":627,"user_id":425558,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779458914,"updated_at":1784124701}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784124702,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426383},"departmentsubscriptions":[],"opsettings":{"id":628,"user_id":426383,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773113,"updated_at":1784124702}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784124705,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426384},"departmentsubscriptions":[],"opsettings":{"id":629,"user_id":426384,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773280,"updated_at":1784124705}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784124706,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439111},"departmentsubscriptions":[],"opsettings":{"id":631,"user_id":439111,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781855110,"updated_at":1784124706}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784124708,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439112},"departmentsubscriptions":[],"opsettings":{"id":632,"user_id":439112,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781856605,"updated_at":1784124708}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784124708,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439115},"departmentsubscriptions":[],"opsettings":{"id":633,"user_id":439115,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781862241,"updated_at":1784124708}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784124708,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439116},"departmentsubscriptions":[],"opsettings":{"id":634,"user_id":439116,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781863349,"updated_at":1784124708}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1784124708,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":442196},"departmentsubscriptions":[],"opsettings":{"id":635,"user_id":442196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1782471105,"updated_at":1784124708}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784124708,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":452235},"departmentsubscriptions":[],"opsettings":{"id":636,"user_id":452235,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1784018889,"updated_at":1784124708}}]},{"id":3,"name":"TS Support Administrator","description":"TS Admins","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416048,"pivot":{"department_id":38,"group_id":3},"users":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784124565,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":3},"departmentsubscriptions":[],"opsettings":{"id":3,"user_id":3,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1632246825,"updated_at":1784124565}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784124566,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":5},"departmentsubscriptions":[],"opsettings":{"id":5,"user_id":5,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144011,"updated_at":1784124566}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784233079,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":7},"departmentsubscriptions":[],"opsettings":{"id":7,"user_id":7,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":8},"departmentsubscriptions":[],"opsettings":{"id":8,"user_id":8,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":9},"departmentsubscriptions":[],"opsettings":{"id":9,"user_id":9,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":100,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.6.1","shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573974,"created_at":1647609244,"updated_at":1784124585,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":934},"departmentsubscriptions":[],"opsettings":{"id":121,"user_id":934,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647609244,"updated_at":1784124585}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205390,"created_at":1648724017,"updated_at":1784124587,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1692},"departmentsubscriptions":[],"opsettings":{"id":134,"user_id":1692,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648724017,"updated_at":1784124587}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784124587,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1737},"departmentsubscriptions":[],"opsettings":{"id":135,"user_id":1737,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648747845,"updated_at":1784124587}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784124623,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":129929},"departmentsubscriptions":[],"opsettings":{"id":418,"user_id":129929,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708426026,"updated_at":1784124623}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784124624,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":147658},"departmentsubscriptions":[],"opsettings":{"id":456,"user_id":147658,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784124624}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784124653,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":212260},"departmentsubscriptions":[],"opsettings":{"id":545,"user_id":212260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733320600,"updated_at":1784124653}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123151,"created_at":1743676587,"updated_at":1784124659,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":252845},"departmentsubscriptions":[],"opsettings":{"id":559,"user_id":252845,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1743676587,"updated_at":1784124659}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547303,"created_at":1753365389,"updated_at":1784124664,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":295579},"departmentsubscriptions":[],"opsettings":{"id":566,"user_id":295579,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.7.3","shortcuts_enabled":"0","created_at":1753365389,"updated_at":1784124664}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784124666,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":300549},"departmentsubscriptions":[],"opsettings":{"id":567,"user_id":300549,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1754586039,"updated_at":1784124666}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205277,"created_at":1778666928,"updated_at":1784124698,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421091},"departmentsubscriptions":[],"opsettings":{"id":618,"user_id":421091,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666928,"updated_at":1784124698}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205149,"created_at":1778666929,"updated_at":1784124699,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421092},"departmentsubscriptions":[],"opsettings":{"id":619,"user_id":421092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666929,"updated_at":1784124699}}]}]},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"customfields":[],"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784588809,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","additional_emails":[]},"watching":[],"assigned":[],"channel":{"id":3,"name":"API","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"API"},"status":{"id":7,"name":"Quality Open","colour":"#ff6363","auto_close":0,"order":7,"created_at":1777647425,"updated_at":1779069329,"icon":"Q
","icon_without_tooltip":"Q
"},"priority":{"id":4,"name":"Critical","colour":"#9b59b6","order":4,"created_at":1631891524,"updated_at":1631891524,"icon":"4
","icon_without_tooltip":"4
"},"slaplan":null,"duetimes":null,"last_reply":{"id":376348,"ticket_id":225356,"channel_id":3,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":null,"by":1,"type":0,"excerpt":"This ticket was automatically copied to QA from SupportPal ticket #3372709. Original ticket ID: 225355 Original subject: [ACC-AP INFO] - CP: Missing invoice - Aceso Visiting Physicians and Geriatric Care Original message: ------------------------- ...","text":"This ticket was automatically copied to QA from SupportPal ticket #3372709.\n\nOriginal ticket ID: 225355\nOriginal subject: [ACC-AP INFO] - CP: Missing invoice - Aceso Visiting Physicians and Geriatric Care\n\nOriginal message:\n-------------------------\nMissing bills for the following months: 06.25, 01.26 - 06.26.\nLast follow up was 6/15/2026, did we follow up again? Let's be more consistent with follow ups (if needed, every 3 days) as we're missing a lot of invoices/bills already.--------------IP Address: 216.246.6.170","purified_text":"This ticket was automatically copied to QA from SupportPal ticket #3372709.\n\nOriginal ticket ID: 225355\nOriginal subject: [ACC-AP INFO] - CP: Missing invoice - Aceso Visiting Physicians and Geriatric Care\n\nOriginal message:\n-------------------------\nMissing bills for the following months: 06.25, 01.26 - 06.26.\nLast follow up was 6/15/2026, did we follow up again? Let's be more consistent with follow ups (if needed, every 3 days) as we're missing a lot of invoices/bills already.--------------IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784588989,"updated_at":1784588989},"tags":[]},"created_id":225356,"created_number":"7243992"}
[2026-07-20 23:09:53] Responding {"http_code":200,"success":true,"message":"QA ticket clone request completed","error":null}
[2026-07-20 23:17:10] Incoming webhook input {"ticket_id":"225358","has_secret":true}
[2026-07-20 23:17:10] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/225358","fields":[]}
[2026-07-20 23:17:10] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":225358,"number":"5157855","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":439113,"status_id":9,"priority_id":3,"sla_plan_id":null,"subject":"[ACC-AP INFO] - CP: Missing invoice - All-Stat Portable In, LLC","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784589429,"last_message_time":1784589429,"last_reply_id":376350,"last_message_id":376350,"last_reply_by":1,"last_message_by":1,"created_at":1784589429,"updated_at":1784589430,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/5157855?token=f1b6c0beff39cf7167c6f79f3ae655128b8cc4ce","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225358","token":"f1b6c0beff39cf7167c6f79f3ae655128b8cc4ce","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784589050,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":3,"name":"High","colour":"#e74c3c","order":3,"created_at":1631891524,"updated_at":1631891524,"icon":"3
","icon_without_tooltip":"3
"},"slaplan":null,"duetimes":null,"customfields":[{"id":264,"field_id":14,"ticket_id":225358,"value":"16","encrypted":0,"created_at":1784589429,"updated_at":1784589429},{"id":265,"field_id":25,"ticket_id":225358,"value":"90","encrypted":0,"created_at":1784589429,"updated_at":1784589429},{"id":266,"field_id":26,"ticket_id":225358,"value":"94","encrypted":0,"created_at":1784589429,"updated_at":1784589429}],"last_reply":{"id":376350,"ticket_id":225358,"channel_id":1,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"We're now missing both May and June invoices. Please follow up asap.\n\n--------------\nIP Address: 216.246.6.170","text":"\r\n
We're now missing both May and June invoices. Please follow up asap.
\r\n
--------------
IP Address: 216.246.6.170","purified_text":"\n
We're now missing both May and June invoices. Please follow up asap.
\n
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784589429,"updated_at":1784589429},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":225358,"created_number":"5157855"}
[2026-07-20 23:17:10] Parsed original ticket summary {"ticket_id":225358,"ticket_number":"5157855","subject":"[ACC-AP INFO] - CP: Missing invoice - All-Stat Portable In, LLC","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":439113,"user_email":"arlaine.f@touchsupport.com"}
[2026-07-20 23:17:10] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=225358","fields":["ticket_id"]}
[2026-07-20 23:17:11] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":376350,"ticket_id":225358,"channel_id":1,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"We're now missing both May and June invoices. Please follow up asap.\n\n--------------\nIP Address: 216.246.6.170","text":"\r\n
We're now missing both May and June invoices. Please follow up asap.
\r\n
--------------
IP Address: 216.246.6.170","purified_text":"\n
We're now missing both May and June invoices. Please follow up asap.
\n
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784589429,"updated_at":1784589429,"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784589050,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-07-20 23:17:11] Parsed original messages summary {"message_count":1}
[2026-07-20 23:17:11] Create QA ticket payload summary {"user":439113,"user_email":"arlaine.f@touchsupport.com","department":38,"status":7,"priority":3,"subject":"[QA Copy of #5157855] [ACC-AP INFO] - CP: Missing invoice - All-Stat Portable In, LLC","text_length":339}
[2026-07-20 23:17:11] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-07-20 23:17:14] SupportPal API response {"http_code":200,"status":"success","message":"Successfully created new ticket!","validation":{"id":225359,"number":"8443746","department_id":38,"department_email_id":8,"brand_id":1,"channel_id":3,"user_id":439113,"status_id":7,"priority_id":3,"sla_plan_id":null,"subject":"[QA Copy of #5157855] [ACC-AP INFO] - CP: Missing invoice - All-Stat Portable In, LLC","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784589431,"last_message_time":1784589431,"last_reply_id":376351,"last_message_id":376351,"last_reply_by":1,"last_message_by":1,"created_at":1784589431,"updated_at":1784589431,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/8443746?token=d7b348c68c3e628b9ce8a52ef992ad7cd3f66411","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225359","token":"d7b348c68c3e628b9ce8a52ef992ad7cd3f66411","department":{"id":38,"name":"Quality Assurance","description":"Quality Assurance","order":38,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":2,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667317,"updated_at":1782093645,"operators":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784124565,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784124566,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":5}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784233079,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":7}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":8}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784124568,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124568,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124569,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784124569,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":166}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124569,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":167}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124570,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":168}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":169}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":170}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784124571,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":171}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784124571,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784124572,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":179}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784124572,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":182}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784124572,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":183}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784124573,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":186}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784124573,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784124574,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784124575,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":190}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784124575,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":196}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784124575,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":197}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":198}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784124576,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":200}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784124576,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":203}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784124577,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784124577,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":207}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":211}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":214}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":215}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":216}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":219}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":220}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124580,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":221}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784124580,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":224}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":226}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":227}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565332,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":228}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784124583,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":233}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784124583,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":234}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":237}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":238}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":239}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":240}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573974,"created_at":1647609244,"updated_at":1784124585,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":934}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784124585,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":962}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784124586,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1070}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784124586,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1135}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784124586,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1532}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784124587,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1737}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784124587,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1786}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784124587,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2226}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784124587,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2508}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784124588,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3449}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784124589,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3720}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784124590,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3819}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784124590,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":4642}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784124590,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":6317}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784124590,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9730}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784124591,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9922}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784124591,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":10792}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784124591,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":11192}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784124591,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12035}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784124592,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12581}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784124592,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13137}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784124593,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13140}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784124593,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13141}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784555632,"created_at":1660725795,"updated_at":1784124593,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13394}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784124593,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13621}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784124593,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14263}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784124593,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14264}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784124593,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16059}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784124594,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16060}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784124594,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17854}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784124594,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":18951}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784124594,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":20092}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784124594,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":23856}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784124594,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":24811}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784124595,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29398}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784124596,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29399}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784124596,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":35583}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573614,"created_at":1676552030,"updated_at":1784124597,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37392}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784124597,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37580}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784574750,"created_at":1677491742,"updated_at":1784124597,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":38823}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784124598,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":39064}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784124598,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":40010}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784124600,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43609}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784124600,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43659}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784124602,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43661}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784124602,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":44807}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784124603,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45606}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784124603,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45621}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784124603,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47555}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784124604,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47889}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784124604,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47890}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784124605,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50420}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784124605,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50988}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784586241,"created_at":1683896403,"updated_at":1784124605,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54122}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784552729,"created_at":1684135695,"updated_at":1784124605,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54318}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784124606,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":55497}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784124606,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":57150}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784124607,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":61223}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784124609,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":62638}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784288472,"created_at":1687270955,"updated_at":1784124609,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":63371}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784124610,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64056}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784124610,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64088}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784124610,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65694}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784124610,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65712}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784124611,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":68282}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784551798,"created_at":1690529205,"updated_at":1784124611,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":73104}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575975,"created_at":1694179368,"updated_at":1784124613,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":84159}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784124613,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":85936}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784124613,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":86614}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784124614,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89431}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784124615,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89649}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784124616,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":90031}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784124616,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":91342}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784124617,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":92300}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784124617,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93266}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784124617,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93267}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784124618,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100312}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784124618,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100313}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784124619,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101603}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784124619,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101766}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784124620,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101767}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549602,"created_at":1700656372,"updated_at":1784124621,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101768}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784124621,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":102101}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784124621,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":104565}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784124621,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":110711}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784544441,"created_at":1706516718,"updated_at":1784124623,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":114408}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784124623,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129776}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784124623,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129929}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784124623,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":130668}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784124623,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":142567}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784124624,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":143600}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784124624,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147658}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784124627,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147659}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784124627,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":150625}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565031,"created_at":1717573275,"updated_at":1784124628,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":152109}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784124629,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":155823}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784124631,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":157665}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784124631,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":158194}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784124631,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":161452}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163405}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163406}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784124632,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":165582}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784124632,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":172528}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784124633,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":173521}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784124636,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174479}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784124636,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174482}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784124636,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176117}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784124636,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176131}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784124639,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":178102}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784124640,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":180191}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784124642,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":181433}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547155,"created_at":1726818141,"updated_at":1784124643,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":185107}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784546512,"created_at":1727707400,"updated_at":1784124644,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187955}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784124644,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188268}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784124645,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188269}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784124646,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188270}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784124646,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188271}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784124646,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":189601}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784124646,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":191897}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784124647,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199014}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784124647,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199349}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784124647,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205911}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784124648,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205958}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784124649,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206343}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784124651,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206781}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784124651,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":209547}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784124653,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212260}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784124653,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213204}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784124656,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213237}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784124657,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229256}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784124657,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":245881}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123151,"created_at":1743676587,"updated_at":1784124659,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":252845}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784124659,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":253945}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784124662,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":265192}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575854,"created_at":1753108716,"updated_at":1784124664,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":294102}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547303,"created_at":1753365389,"updated_at":1784124664,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":295579}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784124666,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":300549}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784124666,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310518}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784124666,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310811}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784567735,"created_at":1757321593,"updated_at":1784124671,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":313221}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573759,"created_at":1757936429,"updated_at":1784124672,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":315362}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784124673,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":324335}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784124673,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":325964}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784124673,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":327774}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784124674,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":328615}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784124674,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348001}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784124674,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348024}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784124674,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":350651}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784124675,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":361460}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784124675,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":373492}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784124678,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":377589}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784124680,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":390465}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784568957,"created_at":1773824025,"updated_at":1784124682,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":394583}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784314601,"created_at":1774004046,"updated_at":1784124691,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":395945}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784557589,"created_at":1774358224,"updated_at":1784124692,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":397140}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784124692,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":402185}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1784124694,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412590}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514827,"created_at":1777031419,"updated_at":1784124694,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412618}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784124695,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":415434}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784124698,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":416131}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205277,"created_at":1778666928,"updated_at":1784124698,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421091}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205149,"created_at":1778666929,"updated_at":1784124699,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421092}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784124700,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421459}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784124700,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422256}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784124700,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422257}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784562162,"created_at":1778840642,"updated_at":1784124700,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422260}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784124701,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":425558}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784124702,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426383}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784124705,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426384}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784124706,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439111}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784124708,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439112}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784124708,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439115}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784124708,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439116}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1784124708,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":442196}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784124708,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":452235}}],"groups":[{"id":1,"name":"System Administrators","description":"Default group for administrators, always has all permissions.","colour":"#777777","administrator":1,"created_at":1631891524,"updated_at":1631891524,"pivot":{"department_id":38,"group_id":1},"users":[{"id":1,"brand_id":null,"role":1,"firstname":"Eric","lastname":"Martin","email":"eric.m@touchsupport.com","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1653576780,"created_at":1631891602,"updated_at":1755875229,"formatted_name":"Eric Martin","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1},"departmentsubscriptions":[],"opsettings":{"id":1,"user_id":1,"session_id":null,"template":"0","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"1","take_ownership":"1","pause_duetime":"1","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1631891602,"updated_at":1646677130}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205390,"created_at":1648724017,"updated_at":1784124587,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1692}}]},{"id":2,"name":"TS Support Staff","description":"TS Agents","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416054,"pivot":{"department_id":38,"group_id":2},"users":[{"id":11291,"brand_id":null,"role":1,"firstname":"Margareta","lastname":"Kolaric","email":"margareta.k@touchsupport.com","email_verified":1,"active":0,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1659985227,"created_at":1658299730,"updated_at":1660038707,"formatted_name":"Margareta Kolaric","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11291}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784124568,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12},"departmentsubscriptions":[],"opsettings":{"id":12,"user_id":12,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144013,"updated_at":1784124568}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124568,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14},"departmentsubscriptions":[],"opsettings":{"id":14,"user_id":14,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784124568}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124569,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17},"departmentsubscriptions":[],"opsettings":{"id":17,"user_id":17,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784124569}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784124569,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":166},"departmentsubscriptions":[],"opsettings":{"id":39,"user_id":166,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677519,"updated_at":1784124569}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124569,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":167},"departmentsubscriptions":[],"opsettings":{"id":40,"user_id":167,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784124569}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124570,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":168},"departmentsubscriptions":[],"opsettings":{"id":41,"user_id":168,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784124570}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":169},"departmentsubscriptions":[],"opsettings":{"id":42,"user_id":169,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784124570}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":170},"departmentsubscriptions":[],"opsettings":{"id":43,"user_id":170,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784124570}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784124571,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":171},"departmentsubscriptions":[],"opsettings":{"id":44,"user_id":171,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677522,"updated_at":1784124571}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784124571,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176},"departmentsubscriptions":[],"opsettings":{"id":49,"user_id":176,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677525,"updated_at":1784124571}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784124572,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":179},"departmentsubscriptions":[],"opsettings":{"id":52,"user_id":179,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677526,"updated_at":1784124572}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784124572,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":182},"departmentsubscriptions":[],"opsettings":{"id":55,"user_id":182,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677528,"updated_at":1784124572}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784124572,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":183},"departmentsubscriptions":[],"opsettings":{"id":56,"user_id":183,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677529,"updated_at":1784124572}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784124573,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":186},"departmentsubscriptions":[],"opsettings":{"id":59,"user_id":186,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677530,"updated_at":1784124573}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784124573,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187},"departmentsubscriptions":[],"opsettings":{"id":60,"user_id":187,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677531,"updated_at":1784124573}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784124574,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188},"departmentsubscriptions":[],"opsettings":{"id":61,"user_id":188,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677532,"updated_at":1784124574}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784124575,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":190},"departmentsubscriptions":[],"opsettings":{"id":63,"user_id":190,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677533,"updated_at":1784124575}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784124575,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":196},"departmentsubscriptions":[],"opsettings":{"id":69,"user_id":196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677536,"updated_at":1784124575}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784124575,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":197},"departmentsubscriptions":[],"opsettings":{"id":70,"user_id":197,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677537,"updated_at":1784124575}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":198},"departmentsubscriptions":[],"opsettings":{"id":71,"user_id":198,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784124576}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199},"departmentsubscriptions":[],"opsettings":{"id":72,"user_id":199,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784124576}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784124576,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":200},"departmentsubscriptions":[],"opsettings":{"id":73,"user_id":200,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677539,"updated_at":1784124576}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784124576,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":203},"departmentsubscriptions":[],"opsettings":{"id":76,"user_id":203,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1784124576}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784124577,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205},"departmentsubscriptions":[],"opsettings":{"id":78,"user_id":205,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677541,"updated_at":1784124577}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784124577,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":207},"departmentsubscriptions":[],"opsettings":{"id":80,"user_id":207,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677542,"updated_at":1784124577}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":211},"departmentsubscriptions":[],"opsettings":{"id":84,"user_id":211,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124578}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":212},"departmentsubscriptions":[],"opsettings":{"id":85,"user_id":212,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124578}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213},"departmentsubscriptions":[],"opsettings":{"id":86,"user_id":213,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124579}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":214},"departmentsubscriptions":[],"opsettings":{"id":87,"user_id":214,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124579}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":215},"departmentsubscriptions":[],"opsettings":{"id":88,"user_id":215,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784124579}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":216},"departmentsubscriptions":[],"opsettings":{"id":89,"user_id":216,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784124579}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":219},"departmentsubscriptions":[],"opsettings":{"id":92,"user_id":219,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124579}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":220},"departmentsubscriptions":[],"opsettings":{"id":93,"user_id":220,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124579}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124580,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":221},"departmentsubscriptions":[],"opsettings":{"id":94,"user_id":221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124580}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784124580,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":224},"departmentsubscriptions":[],"opsettings":{"id":97,"user_id":224,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677546,"updated_at":1784124580}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":226},"departmentsubscriptions":[],"opsettings":{"id":99,"user_id":226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124582}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":227},"departmentsubscriptions":[],"opsettings":{"id":100,"user_id":227,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124582}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565332,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":228},"departmentsubscriptions":[],"opsettings":{"id":101,"user_id":228,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124583}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229},"departmentsubscriptions":[],"opsettings":{"id":102,"user_id":229,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124583}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784124583,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":233},"departmentsubscriptions":[],"opsettings":{"id":106,"user_id":233,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677548,"updated_at":1784124583}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784124583,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":234},"departmentsubscriptions":[],"opsettings":{"id":107,"user_id":234,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677549,"updated_at":1784124583}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":237},"departmentsubscriptions":[],"opsettings":{"id":110,"user_id":237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124584}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":238},"departmentsubscriptions":[],"opsettings":{"id":111,"user_id":238,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124584}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":239},"departmentsubscriptions":[],"opsettings":{"id":112,"user_id":239,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124585}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":240},"departmentsubscriptions":[],"opsettings":{"id":113,"user_id":240,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124585}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784124585,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":962},"departmentsubscriptions":[],"opsettings":{"id":123,"user_id":962,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647841009,"updated_at":1784124585}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784124586,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1070},"departmentsubscriptions":[],"opsettings":{"id":124,"user_id":1070,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648037192,"updated_at":1784124586}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784124586,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1135},"departmentsubscriptions":[],"opsettings":{"id":126,"user_id":1135,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648115622,"updated_at":1784124586}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784124586,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1532},"departmentsubscriptions":[],"opsettings":{"id":131,"user_id":1532,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648644758,"updated_at":1784124586}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784124587,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1786},"departmentsubscriptions":[],"opsettings":{"id":137,"user_id":1786,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648818067,"updated_at":1784124587}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784124587,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2226},"departmentsubscriptions":[],"opsettings":{"id":138,"user_id":2226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649231755,"updated_at":1784124587}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784124587,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2508},"departmentsubscriptions":[],"opsettings":{"id":139,"user_id":2508,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649415182,"updated_at":1784124587}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784124588,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3449},"departmentsubscriptions":[],"opsettings":{"id":140,"user_id":3449,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649924213,"updated_at":1784124588}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784124589,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3720},"departmentsubscriptions":[],"opsettings":{"id":141,"user_id":3720,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650388098,"updated_at":1784124589}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784124590,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3819},"departmentsubscriptions":[],"opsettings":{"id":142,"user_id":3819,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650529948,"updated_at":1784124590}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784124590,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":4642},"departmentsubscriptions":[],"opsettings":{"id":148,"user_id":4642,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1651238452,"updated_at":1784124590}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784124590,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":6317},"departmentsubscriptions":[],"opsettings":{"id":152,"user_id":6317,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1653076275,"updated_at":1784124590}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784124590,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9730},"departmentsubscriptions":[],"opsettings":{"id":157,"user_id":9730,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656593780,"updated_at":1784124590}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784124591,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9922},"departmentsubscriptions":[],"opsettings":{"id":158,"user_id":9922,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656682872,"updated_at":1784124591}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784124591,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":10792},"departmentsubscriptions":[],"opsettings":{"id":162,"user_id":10792,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1657610986,"updated_at":1784124591}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784124591,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11192},"departmentsubscriptions":[],"opsettings":{"id":164,"user_id":11192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1658215011,"updated_at":1784124591}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784124591,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12035},"departmentsubscriptions":[],"opsettings":{"id":167,"user_id":12035,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659196776,"updated_at":1784124591}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784124592,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12581},"departmentsubscriptions":[],"opsettings":{"id":170,"user_id":12581,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659958008,"updated_at":1784124592}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784124592,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13137},"departmentsubscriptions":[],"opsettings":{"id":174,"user_id":13137,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660547474,"updated_at":1784124592}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784124593,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13140},"departmentsubscriptions":[],"opsettings":{"id":177,"user_id":13140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660559835,"updated_at":1784124593}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784124593,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13141},"departmentsubscriptions":[],"opsettings":{"id":178,"user_id":13141,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660560866,"updated_at":1784124593}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784555632,"created_at":1660725795,"updated_at":1784124593,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13394},"departmentsubscriptions":[],"opsettings":{"id":179,"user_id":13394,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660725795,"updated_at":1784124593}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784124593,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13621},"departmentsubscriptions":[],"opsettings":{"id":180,"user_id":13621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661157885,"updated_at":1784124593}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784124593,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14263},"departmentsubscriptions":[],"opsettings":{"id":184,"user_id":14263,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757736,"updated_at":1784124593}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784124593,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14264},"departmentsubscriptions":[],"opsettings":{"id":185,"user_id":14264,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757998,"updated_at":1784124593}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784124593,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16059},"departmentsubscriptions":[],"opsettings":{"id":189,"user_id":16059,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318144,"updated_at":1784124593}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784124594,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16060},"departmentsubscriptions":[],"opsettings":{"id":190,"user_id":16060,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318616,"updated_at":1784124594}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784124594,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17854},"departmentsubscriptions":[],"opsettings":{"id":196,"user_id":17854,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665143930,"updated_at":1784124594}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784124594,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":18951},"departmentsubscriptions":[],"opsettings":{"id":198,"user_id":18951,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665765378,"updated_at":1784124594}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784124594,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":20092},"departmentsubscriptions":[],"opsettings":{"id":202,"user_id":20092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1666699873,"updated_at":1784124594}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784124594,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":23856},"departmentsubscriptions":[],"opsettings":{"id":213,"user_id":23856,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669026228,"updated_at":1784124594}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784124594,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":24811},"departmentsubscriptions":[],"opsettings":{"id":218,"user_id":24811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669817686,"updated_at":1784124594}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784124595,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29398},"departmentsubscriptions":[],"opsettings":{"id":230,"user_id":29398,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672645809,"updated_at":1784124595}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784124596,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29399},"departmentsubscriptions":[],"opsettings":{"id":231,"user_id":29399,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672646800,"updated_at":1784124596}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784124596,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":35583},"departmentsubscriptions":[],"opsettings":{"id":243,"user_id":35583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1675667013,"updated_at":1784124596}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573614,"created_at":1676552030,"updated_at":1784124597,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37392},"departmentsubscriptions":[],"opsettings":{"id":250,"user_id":37392,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676552030,"updated_at":1784124597}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784124597,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37580},"departmentsubscriptions":[],"opsettings":{"id":252,"user_id":37580,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676622099,"updated_at":1784124597}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784574750,"created_at":1677491742,"updated_at":1784124597,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":38823},"departmentsubscriptions":[],"opsettings":{"id":254,"user_id":38823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677491742,"updated_at":1784124597}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784124598,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":39064},"departmentsubscriptions":[],"opsettings":{"id":255,"user_id":39064,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677572540,"updated_at":1784124598}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784124598,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":40010},"departmentsubscriptions":[],"opsettings":{"id":261,"user_id":40010,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1678082291,"updated_at":1784124598}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784124600,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43609},"departmentsubscriptions":[],"opsettings":{"id":264,"user_id":43609,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679470161,"updated_at":1784124600}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784124600,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43659},"departmentsubscriptions":[],"opsettings":{"id":265,"user_id":43659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679480588,"updated_at":1784124600}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784124602,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43661},"departmentsubscriptions":[],"opsettings":{"id":266,"user_id":43661,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679485129,"updated_at":1784124602}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784124602,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":44807},"departmentsubscriptions":[],"opsettings":{"id":268,"user_id":44807,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679988944,"updated_at":1784124602}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784124603,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45606},"departmentsubscriptions":[],"opsettings":{"id":270,"user_id":45606,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680250214,"updated_at":1784124603}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784124603,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45621},"departmentsubscriptions":[],"opsettings":{"id":272,"user_id":45621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680262558,"updated_at":1784124603}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784124603,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47555},"departmentsubscriptions":[],"opsettings":{"id":279,"user_id":47555,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681204018,"updated_at":1784124603}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784124604,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47889},"departmentsubscriptions":[],"opsettings":{"id":280,"user_id":47889,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681285737,"updated_at":1784124604}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784124604,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47890},"departmentsubscriptions":[],"opsettings":{"id":281,"user_id":47890,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681287575,"updated_at":1784124604}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784124605,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50420},"departmentsubscriptions":[],"opsettings":{"id":284,"user_id":50420,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682502421,"updated_at":1784124605}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784124605,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50988},"departmentsubscriptions":[],"opsettings":{"id":286,"user_id":50988,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682679278,"updated_at":1784124605}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784586241,"created_at":1683896403,"updated_at":1784124605,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54122},"departmentsubscriptions":[],"opsettings":{"id":295,"user_id":54122,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1683896403,"updated_at":1784124605}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784552729,"created_at":1684135695,"updated_at":1784124605,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54318},"departmentsubscriptions":[],"opsettings":{"id":299,"user_id":54318,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684135695,"updated_at":1784124605}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784124606,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":55497},"departmentsubscriptions":[],"opsettings":{"id":305,"user_id":55497,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684738981,"updated_at":1784124606}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784124606,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":57150},"departmentsubscriptions":[],"opsettings":{"id":307,"user_id":57150,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1685520309,"updated_at":1784124606}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784124607,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":61223},"departmentsubscriptions":[],"opsettings":{"id":311,"user_id":61223,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686551124,"updated_at":1784124607}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784124609,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":62638},"departmentsubscriptions":[],"opsettings":{"id":313,"user_id":62638,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686903862,"updated_at":1784124609}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784288472,"created_at":1687270955,"updated_at":1784124609,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":63371},"departmentsubscriptions":[],"opsettings":{"id":316,"user_id":63371,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687270955,"updated_at":1784223486}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784124610,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64056},"departmentsubscriptions":[],"opsettings":{"id":317,"user_id":64056,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532468,"updated_at":1784124610}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784124610,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64088},"departmentsubscriptions":[],"opsettings":{"id":318,"user_id":64088,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532874,"updated_at":1784124610}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784124610,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65694},"departmentsubscriptions":[],"opsettings":{"id":319,"user_id":65694,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688144997,"updated_at":1784124610}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784124610,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65712},"departmentsubscriptions":[],"opsettings":{"id":321,"user_id":65712,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688145341,"updated_at":1784124610}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784124611,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":68282},"departmentsubscriptions":[],"opsettings":{"id":329,"user_id":68282,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1689087107,"updated_at":1784124611}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784551798,"created_at":1690529205,"updated_at":1784124611,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":73104},"departmentsubscriptions":[],"opsettings":{"id":340,"user_id":73104,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1690529205,"updated_at":1784124611}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575975,"created_at":1694179368,"updated_at":1784124613,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":84159},"departmentsubscriptions":[],"opsettings":{"id":351,"user_id":84159,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694179368,"updated_at":1784124613}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784124613,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":85936},"departmentsubscriptions":[],"opsettings":{"id":354,"user_id":85936,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694763552,"updated_at":1784124613}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784124613,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":86614},"departmentsubscriptions":[],"opsettings":{"id":355,"user_id":86614,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695104414,"updated_at":1784124613}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784124614,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89431},"departmentsubscriptions":[],"opsettings":{"id":357,"user_id":89431,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695974359,"updated_at":1784124614}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784124615,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89649},"departmentsubscriptions":[],"opsettings":{"id":360,"user_id":89649,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695996021,"updated_at":1784124615}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784124616,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":90031},"departmentsubscriptions":[],"opsettings":{"id":361,"user_id":90031,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696232852,"updated_at":1784124616}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784124616,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":91342},"departmentsubscriptions":[],"opsettings":{"id":364,"user_id":91342,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696580015,"updated_at":1784124616}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784124617,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":92300},"departmentsubscriptions":[],"opsettings":{"id":365,"user_id":92300,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696939254,"updated_at":1784124617}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784124617,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93266},"departmentsubscriptions":[],"opsettings":{"id":366,"user_id":93266,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697187476,"updated_at":1784124617}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784124617,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93267},"departmentsubscriptions":[],"opsettings":{"id":367,"user_id":93267,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697189887,"updated_at":1784124617}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784124618,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100312},"departmentsubscriptions":[],"opsettings":{"id":375,"user_id":100312,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699958632,"updated_at":1784124618}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784124618,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100313},"departmentsubscriptions":[],"opsettings":{"id":376,"user_id":100313,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699959005,"updated_at":1784124618}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784124619,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101603},"departmentsubscriptions":[],"opsettings":{"id":379,"user_id":101603,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700560053,"updated_at":1784124619}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784124619,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101766},"departmentsubscriptions":[],"opsettings":{"id":381,"user_id":101766,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656370,"updated_at":1784124619}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784124620,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101767},"departmentsubscriptions":[],"opsettings":{"id":382,"user_id":101767,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656371,"updated_at":1784124620}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549602,"created_at":1700656372,"updated_at":1784124621,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101768},"departmentsubscriptions":[],"opsettings":{"id":383,"user_id":101768,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656372,"updated_at":1784124621}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784124621,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":102101},"departmentsubscriptions":[],"opsettings":{"id":384,"user_id":102101,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700678235,"updated_at":1784124621}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784124621,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":104565},"departmentsubscriptions":[],"opsettings":{"id":391,"user_id":104565,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1701853526,"updated_at":1784124621}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784124621,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":110711},"departmentsubscriptions":[],"opsettings":{"id":402,"user_id":110711,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1704798305,"updated_at":1784124621}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784544441,"created_at":1706516718,"updated_at":1784124623,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":114408},"departmentsubscriptions":[],"opsettings":{"id":410,"user_id":114408,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1706516718,"updated_at":1784124623}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784124623,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129776},"departmentsubscriptions":[],"opsettings":{"id":417,"user_id":129776,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708331300,"updated_at":1784124623}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784124623,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":130668},"departmentsubscriptions":[],"opsettings":{"id":421,"user_id":130668,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708684636,"updated_at":1784124623}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784124623,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":142567},"departmentsubscriptions":[],"opsettings":{"id":443,"user_id":142567,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1713860284,"updated_at":1784124623}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784124624,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":143600},"departmentsubscriptions":[],"opsettings":{"id":447,"user_id":143600,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1714475594,"updated_at":1784124624}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784124627,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":147659},"departmentsubscriptions":[],"opsettings":{"id":457,"user_id":147659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784124627}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784124627,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":150625},"departmentsubscriptions":[],"opsettings":{"id":466,"user_id":150625,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717159265,"updated_at":1784124627}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565031,"created_at":1717573275,"updated_at":1784124628,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":152109},"departmentsubscriptions":[],"opsettings":{"id":467,"user_id":152109,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717573275,"updated_at":1784553932}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784124629,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":155823},"departmentsubscriptions":[],"opsettings":{"id":469,"user_id":155823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1718369948,"updated_at":1784124629}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784124631,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":157665},"departmentsubscriptions":[],"opsettings":{"id":472,"user_id":157665,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719225931,"updated_at":1784124631}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784124631,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":158194},"departmentsubscriptions":[],"opsettings":{"id":474,"user_id":158194,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719342230,"updated_at":1784124631}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784124631,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":161452},"departmentsubscriptions":[],"opsettings":{"id":479,"user_id":161452,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720165720,"updated_at":1784124631}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163405},"departmentsubscriptions":[],"opsettings":{"id":485,"user_id":163405,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784124632}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163406},"departmentsubscriptions":[],"opsettings":{"id":486,"user_id":163406,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784124632}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784124632,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":165582},"departmentsubscriptions":[],"opsettings":{"id":490,"user_id":165582,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1721387791,"updated_at":1784124632}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784124632,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":172528},"departmentsubscriptions":[],"opsettings":{"id":492,"user_id":172528,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723206420,"updated_at":1784124632}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784124633,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":173521},"departmentsubscriptions":[],"opsettings":{"id":494,"user_id":173521,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723626877,"updated_at":1784124633}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784124636,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174479},"departmentsubscriptions":[],"opsettings":{"id":495,"user_id":174479,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060421,"updated_at":1784124636}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784124636,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174482},"departmentsubscriptions":[],"opsettings":{"id":498,"user_id":174482,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060937,"updated_at":1784124636}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784124636,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176117},"departmentsubscriptions":[],"opsettings":{"id":501,"user_id":176117,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724410137,"updated_at":1784124636}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784124636,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176131},"departmentsubscriptions":[],"opsettings":{"id":503,"user_id":176131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724417290,"updated_at":1784124636}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784124639,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":178102},"departmentsubscriptions":[],"opsettings":{"id":506,"user_id":178102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725003698,"updated_at":1784124639}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784124640,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":180191},"departmentsubscriptions":[],"opsettings":{"id":510,"user_id":180191,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725608179,"updated_at":1784124640}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784124642,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":181433},"departmentsubscriptions":[],"opsettings":{"id":512,"user_id":181433,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725975355,"updated_at":1784124642}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547155,"created_at":1726818141,"updated_at":1784124643,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":185107},"departmentsubscriptions":[],"opsettings":{"id":517,"user_id":185107,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1726818141,"updated_at":1784124643}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784546512,"created_at":1727707400,"updated_at":1784124644,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187955},"departmentsubscriptions":[],"opsettings":{"id":521,"user_id":187955,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727707400,"updated_at":1784124644}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784124644,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188268},"departmentsubscriptions":[],"opsettings":{"id":523,"user_id":188268,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727768525,"updated_at":1784124644}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784124645,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188269},"departmentsubscriptions":[],"opsettings":{"id":524,"user_id":188269,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727771176,"updated_at":1784124645}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784124646,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188270},"departmentsubscriptions":[],"opsettings":{"id":525,"user_id":188270,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772061,"updated_at":1784124646}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784124646,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188271},"departmentsubscriptions":[],"opsettings":{"id":526,"user_id":188271,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772908,"updated_at":1784124646}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784124646,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":189601},"departmentsubscriptions":[],"opsettings":{"id":528,"user_id":189601,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728042992,"updated_at":1784124646}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784124646,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":191897},"departmentsubscriptions":[],"opsettings":{"id":530,"user_id":191897,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728909865,"updated_at":1784124646}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784124647,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199014},"departmentsubscriptions":[],"opsettings":{"id":531,"user_id":199014,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729236676,"updated_at":1784124647}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784124647,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199349},"departmentsubscriptions":[],"opsettings":{"id":532,"user_id":199349,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729495778,"updated_at":1784124647}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784124647,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205911},"departmentsubscriptions":[],"opsettings":{"id":536,"user_id":205911,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731330645,"updated_at":1784124647}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784124648,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205958},"departmentsubscriptions":[],"opsettings":{"id":538,"user_id":205958,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731335296,"updated_at":1784124648}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784124649,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206343},"departmentsubscriptions":[],"opsettings":{"id":539,"user_id":206343,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731419853,"updated_at":1784124649}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784124651,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206781},"departmentsubscriptions":[],"opsettings":{"id":540,"user_id":206781,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731489969,"updated_at":1784124651}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784124651,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":209547},"departmentsubscriptions":[],"opsettings":{"id":543,"user_id":209547,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1732280917,"updated_at":1784124651}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784124653,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213204},"departmentsubscriptions":[],"opsettings":{"id":546,"user_id":213204,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733482357,"updated_at":1784124653}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784124656,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213237},"departmentsubscriptions":[],"opsettings":{"id":547,"user_id":213237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733490034,"updated_at":1784124656}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784124657,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229256},"departmentsubscriptions":[],"opsettings":{"id":549,"user_id":229256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1738325589,"updated_at":1784124657}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784124657,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":245881},"departmentsubscriptions":[],"opsettings":{"id":556,"user_id":245881,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1742201232,"updated_at":1784124657}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784124659,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":253945},"departmentsubscriptions":[],"opsettings":{"id":560,"user_id":253945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1744012545,"updated_at":1784124659}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784124662,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":265192},"departmentsubscriptions":[],"opsettings":{"id":562,"user_id":265192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1746538563,"updated_at":1784124662}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575854,"created_at":1753108716,"updated_at":1784124664,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":294102},"departmentsubscriptions":[],"opsettings":{"id":565,"user_id":294102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1753108716,"updated_at":1784124664}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784124666,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310518},"departmentsubscriptions":[],"opsettings":{"id":569,"user_id":310518,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756820653,"updated_at":1784124666}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784124666,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310811},"departmentsubscriptions":[],"opsettings":{"id":570,"user_id":310811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756886835,"updated_at":1784124666}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784567735,"created_at":1757321593,"updated_at":1784124671,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":313221},"departmentsubscriptions":[],"opsettings":{"id":571,"user_id":313221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1757321593,"updated_at":1784124671}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573759,"created_at":1757936429,"updated_at":1784124672,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":315362},"departmentsubscriptions":[],"opsettings":{"id":620,"user_id":315362,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":0,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778667441,"updated_at":1784124672}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784124673,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":324335},"departmentsubscriptions":[],"opsettings":{"id":574,"user_id":324335,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759734000,"updated_at":1784124673}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784124673,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":325964},"departmentsubscriptions":[],"opsettings":{"id":576,"user_id":325964,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759906412,"updated_at":1784124673}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784124673,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":327774},"departmentsubscriptions":[],"opsettings":{"id":577,"user_id":327774,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760341688,"updated_at":1784124673}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784124674,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":328615},"departmentsubscriptions":[],"opsettings":{"id":578,"user_id":328615,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760515834,"updated_at":1784124674}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784124674,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348001},"departmentsubscriptions":[],"opsettings":{"id":586,"user_id":348001,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764319891,"updated_at":1784124674}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784124674,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348024},"departmentsubscriptions":[],"opsettings":{"id":587,"user_id":348024,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764327473,"updated_at":1784124674}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784124674,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":350651},"departmentsubscriptions":[],"opsettings":{"id":589,"user_id":350651,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764852139,"updated_at":1784124674}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784124675,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":361460},"departmentsubscriptions":[],"opsettings":{"id":592,"user_id":361460,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1767360582,"updated_at":1784124675}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784124675,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":373492},"departmentsubscriptions":[],"opsettings":{"id":598,"user_id":373492,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1769617210,"updated_at":1784124675}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784124678,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":377589},"departmentsubscriptions":[],"opsettings":{"id":599,"user_id":377589,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1770376135,"updated_at":1784124678}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784124680,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":390465},"departmentsubscriptions":[],"opsettings":{"id":604,"user_id":390465,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773056340,"updated_at":1784124680}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784568957,"created_at":1773824025,"updated_at":1784124682,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":394583},"departmentsubscriptions":[],"opsettings":{"id":605,"user_id":394583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773824025,"updated_at":1784124682}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784314601,"created_at":1774004046,"updated_at":1784124691,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":395945},"departmentsubscriptions":[],"opsettings":{"id":606,"user_id":395945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774004046,"updated_at":1784124691}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784557589,"created_at":1774358224,"updated_at":1784124692,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":397140},"departmentsubscriptions":[],"opsettings":{"id":608,"user_id":397140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":2,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774358224,"updated_at":1784124692}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784124692,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":402185},"departmentsubscriptions":[],"opsettings":{"id":609,"user_id":402185,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1775132104,"updated_at":1784124692}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1784124694,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412590},"departmentsubscriptions":[],"opsettings":{"id":614,"user_id":412590,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777022210,"updated_at":1784124694}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514827,"created_at":1777031419,"updated_at":1784124694,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412618},"departmentsubscriptions":[],"opsettings":{"id":615,"user_id":412618,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777031419,"updated_at":1784124694}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784124695,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":415434},"departmentsubscriptions":[],"opsettings":{"id":616,"user_id":415434,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777621332,"updated_at":1784124695}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784124698,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":416131},"departmentsubscriptions":[],"opsettings":{"id":617,"user_id":416131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777894436,"updated_at":1784124698}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784124700,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":421459},"departmentsubscriptions":[],"opsettings":{"id":621,"user_id":421459,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778695608,"updated_at":1784124700}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784124700,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422256},"departmentsubscriptions":[],"opsettings":{"id":622,"user_id":422256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778833304,"updated_at":1784124700}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784124700,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422257},"departmentsubscriptions":[],"opsettings":{"id":623,"user_id":422257,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778834103,"updated_at":1784124700}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784562162,"created_at":1778840642,"updated_at":1784124700,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422260},"departmentsubscriptions":[],"opsettings":{"id":625,"user_id":422260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778840642,"updated_at":1784124700}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784124701,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":425558},"departmentsubscriptions":[],"opsettings":{"id":627,"user_id":425558,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779458914,"updated_at":1784124701}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784124702,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426383},"departmentsubscriptions":[],"opsettings":{"id":628,"user_id":426383,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773113,"updated_at":1784124702}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784124705,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426384},"departmentsubscriptions":[],"opsettings":{"id":629,"user_id":426384,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773280,"updated_at":1784124705}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784124706,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439111},"departmentsubscriptions":[],"opsettings":{"id":631,"user_id":439111,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781855110,"updated_at":1784124706}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784124708,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439112},"departmentsubscriptions":[],"opsettings":{"id":632,"user_id":439112,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781856605,"updated_at":1784124708}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784124708,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439115},"departmentsubscriptions":[],"opsettings":{"id":633,"user_id":439115,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781862241,"updated_at":1784124708}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784124708,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439116},"departmentsubscriptions":[],"opsettings":{"id":634,"user_id":439116,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781863349,"updated_at":1784124708}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1784124708,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":442196},"departmentsubscriptions":[],"opsettings":{"id":635,"user_id":442196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1782471105,"updated_at":1784124708}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784124708,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":452235},"departmentsubscriptions":[],"opsettings":{"id":636,"user_id":452235,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1784018889,"updated_at":1784124708}}]},{"id":3,"name":"TS Support Administrator","description":"TS Admins","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416048,"pivot":{"department_id":38,"group_id":3},"users":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784124565,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":3},"departmentsubscriptions":[],"opsettings":{"id":3,"user_id":3,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1632246825,"updated_at":1784124565}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784124566,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":5},"departmentsubscriptions":[],"opsettings":{"id":5,"user_id":5,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144011,"updated_at":1784124566}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784233079,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":7},"departmentsubscriptions":[],"opsettings":{"id":7,"user_id":7,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":8},"departmentsubscriptions":[],"opsettings":{"id":8,"user_id":8,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":9},"departmentsubscriptions":[],"opsettings":{"id":9,"user_id":9,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":100,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.6.1","shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573974,"created_at":1647609244,"updated_at":1784124585,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":934},"departmentsubscriptions":[],"opsettings":{"id":121,"user_id":934,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647609244,"updated_at":1784124585}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205390,"created_at":1648724017,"updated_at":1784124587,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1692},"departmentsubscriptions":[],"opsettings":{"id":134,"user_id":1692,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648724017,"updated_at":1784124587}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784124587,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1737},"departmentsubscriptions":[],"opsettings":{"id":135,"user_id":1737,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648747845,"updated_at":1784124587}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784124623,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":129929},"departmentsubscriptions":[],"opsettings":{"id":418,"user_id":129929,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708426026,"updated_at":1784124623}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784124624,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":147658},"departmentsubscriptions":[],"opsettings":{"id":456,"user_id":147658,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784124624}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784124653,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":212260},"departmentsubscriptions":[],"opsettings":{"id":545,"user_id":212260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733320600,"updated_at":1784124653}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123151,"created_at":1743676587,"updated_at":1784124659,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":252845},"departmentsubscriptions":[],"opsettings":{"id":559,"user_id":252845,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1743676587,"updated_at":1784124659}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547303,"created_at":1753365389,"updated_at":1784124664,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":295579},"departmentsubscriptions":[],"opsettings":{"id":566,"user_id":295579,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.7.3","shortcuts_enabled":"0","created_at":1753365389,"updated_at":1784124664}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784124666,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":300549},"departmentsubscriptions":[],"opsettings":{"id":567,"user_id":300549,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1754586039,"updated_at":1784124666}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205277,"created_at":1778666928,"updated_at":1784124698,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421091},"departmentsubscriptions":[],"opsettings":{"id":618,"user_id":421091,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666928,"updated_at":1784124698}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205149,"created_at":1778666929,"updated_at":1784124699,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421092},"departmentsubscriptions":[],"opsettings":{"id":619,"user_id":421092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666929,"updated_at":1784124699}}]}]},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"customfields":[],"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784589050,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","additional_emails":[]},"watching":[],"assigned":[],"channel":{"id":3,"name":"API","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"API"},"status":{"id":7,"name":"Quality Open","colour":"#ff6363","auto_close":0,"order":7,"created_at":1777647425,"updated_at":1779069329,"icon":"Q
","icon_without_tooltip":"Q
"},"priority":{"id":3,"name":"High","colour":"#e74c3c","order":3,"created_at":1631891524,"updated_at":1631891524,"icon":"3
","icon_without_tooltip":"3
"},"slaplan":null,"duetimes":null,"last_reply":{"id":376351,"ticket_id":225359,"channel_id":3,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":null,"by":1,"type":0,"excerpt":"This ticket was automatically copied to QA from SupportPal ticket #5157855. Original ticket ID: 225358 Original subject: [ACC-AP INFO] - CP: Missing invoice - All-Stat Portable In, LLC Original message: ------------------------- We're now missing ...","text":"This ticket was automatically copied to QA from SupportPal ticket #5157855.\n\nOriginal ticket ID: 225358\nOriginal subject: [ACC-AP INFO] - CP: Missing invoice - All-Stat Portable In, LLC\n\nOriginal message:\n-------------------------\nWe're now missing both May and June invoices. Please follow up asap.\n--------------IP Address: 216.246.6.170","purified_text":"This ticket was automatically copied to QA from SupportPal ticket #5157855.\n\nOriginal ticket ID: 225358\nOriginal subject: [ACC-AP INFO] - CP: Missing invoice - All-Stat Portable In, LLC\n\nOriginal message:\n-------------------------\nWe're now missing both May and June invoices. Please follow up asap.\n--------------IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784589431,"updated_at":1784589431},"tags":[]},"created_id":225359,"created_number":"8443746"}
[2026-07-20 23:17:14] Responding {"http_code":200,"success":true,"message":"QA ticket clone request completed","error":null}
[2026-07-20 23:23:24] Incoming webhook input {"ticket_id":"225361","has_secret":true}
[2026-07-20 23:23:24] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/225361","fields":[]}
[2026-07-20 23:23:25] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":225361,"number":"0615514","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":439113,"status_id":9,"priority_id":3,"sla_plan_id":null,"subject":"[ACC-AP INFO] - CP: Missing invoice - Midwest Dysphagia Consultants","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784589804,"last_message_time":1784589804,"last_reply_id":376353,"last_message_id":376353,"last_reply_by":1,"last_message_by":1,"created_at":1784589804,"updated_at":1784589804,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/0615514?token=68b2283f5fc8136d34a0a25e780c5dd92900695a","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225361","token":"68b2283f5fc8136d34a0a25e780c5dd92900695a","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784589521,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":3,"name":"High","colour":"#e74c3c","order":3,"created_at":1631891524,"updated_at":1631891524,"icon":"3
","icon_without_tooltip":"3
"},"slaplan":null,"duetimes":null,"customfields":[{"id":269,"field_id":14,"ticket_id":225361,"value":"16","encrypted":0,"created_at":1784589804,"updated_at":1784589804},{"id":270,"field_id":25,"ticket_id":225361,"value":"90","encrypted":0,"created_at":1784589804,"updated_at":1784589804},{"id":271,"field_id":26,"ticket_id":225361,"value":"94","encrypted":0,"created_at":1784589804,"updated_at":1784589804}],"last_reply":{"id":376353,"ticket_id":225361,"channel_id":1,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"Same scenario as All-Stat. Missing May and June 2026 bills.\n\n--------------\nIP Address: 216.246.6.170","text":"Same scenario as All-Stat. Missing May and June 2026 bills.
--------------
IP Address: 216.246.6.170","purified_text":"Same scenario as All-Stat. Missing May and June 2026 bills.
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784589804,"updated_at":1784589804},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":225361,"created_number":"0615514"}
[2026-07-20 23:23:25] Parsed original ticket summary {"ticket_id":225361,"ticket_number":"0615514","subject":"[ACC-AP INFO] - CP: Missing invoice - Midwest Dysphagia Consultants","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":439113,"user_email":"arlaine.f@touchsupport.com"}
[2026-07-20 23:23:25] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=225361","fields":["ticket_id"]}
[2026-07-20 23:23:25] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":376353,"ticket_id":225361,"channel_id":1,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"Same scenario as All-Stat. Missing May and June 2026 bills.\n\n--------------\nIP Address: 216.246.6.170","text":"Same scenario as All-Stat. Missing May and June 2026 bills.
--------------
IP Address: 216.246.6.170","purified_text":"Same scenario as All-Stat. Missing May and June 2026 bills.
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784589804,"updated_at":1784589804,"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784589521,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-07-20 23:23:25] Parsed original messages summary {"message_count":1}
[2026-07-20 23:23:25] Create QA ticket payload summary {"user":439113,"user_email":"arlaine.f@touchsupport.com","department":38,"status":7,"priority":3,"subject":"[QA Copy of #0615514] [ACC-AP INFO] - CP: Missing invoice - Midwest Dysphagia Consultants","text_length":333}
[2026-07-20 23:23:25] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-07-20 23:23:29] SupportPal API response {"http_code":200,"status":"success","message":"Successfully created new ticket!","validation":{"id":225362,"number":"7830203","department_id":38,"department_email_id":8,"brand_id":1,"channel_id":3,"user_id":439113,"status_id":7,"priority_id":3,"sla_plan_id":null,"subject":"[QA Copy of #0615514] [ACC-AP INFO] - CP: Missing invoice - Midwest Dysphagia Consultants","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784589806,"last_message_time":1784589806,"last_reply_id":376354,"last_message_id":376354,"last_reply_by":1,"last_message_by":1,"created_at":1784589806,"updated_at":1784589806,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/7830203?token=a1798d4fcb2c575c84807e2ec6d073ebc8cdb645","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225362","token":"a1798d4fcb2c575c84807e2ec6d073ebc8cdb645","department":{"id":38,"name":"Quality Assurance","description":"Quality Assurance","order":38,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":2,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667317,"updated_at":1782093645,"operators":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784124565,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784124566,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":5}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784233079,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":7}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":8}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784124568,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124568,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124569,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784124569,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":166}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124569,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":167}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124570,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":168}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":169}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":170}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784124571,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":171}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784124571,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784124572,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":179}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784124572,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":182}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784124572,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":183}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784124573,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":186}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784124573,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784124574,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784124575,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":190}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784124575,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":196}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784124575,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":197}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":198}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784124576,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":200}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784124576,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":203}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784124577,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784124577,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":207}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":211}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":214}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":215}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":216}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":219}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":220}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124580,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":221}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784124580,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":224}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":226}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":227}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565332,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":228}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784124583,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":233}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784124583,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":234}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":237}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":238}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":239}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":240}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573974,"created_at":1647609244,"updated_at":1784124585,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":934}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784124585,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":962}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784124586,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1070}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784124586,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1135}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784124586,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1532}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784124587,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1737}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784124587,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1786}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784124587,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2226}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784124587,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2508}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784124588,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3449}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784124589,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3720}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784124590,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3819}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784124590,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":4642}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784124590,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":6317}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784124590,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9730}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784124591,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9922}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784124591,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":10792}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784124591,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":11192}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784124591,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12035}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784124592,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12581}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784124592,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13137}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784124593,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13140}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784124593,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13141}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784555632,"created_at":1660725795,"updated_at":1784124593,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13394}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784124593,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13621}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784124593,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14263}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784124593,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14264}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784124593,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16059}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784124594,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16060}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784124594,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17854}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784124594,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":18951}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784124594,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":20092}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784124594,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":23856}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784124594,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":24811}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784124595,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29398}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784124596,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29399}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784124596,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":35583}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573614,"created_at":1676552030,"updated_at":1784124597,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37392}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784124597,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37580}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784574750,"created_at":1677491742,"updated_at":1784124597,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":38823}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784124598,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":39064}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784124598,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":40010}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784124600,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43609}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784124600,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43659}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784124602,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43661}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784124602,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":44807}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784124603,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45606}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784124603,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45621}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784124603,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47555}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784124604,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47889}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784124604,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47890}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784124605,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50420}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784124605,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50988}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784586241,"created_at":1683896403,"updated_at":1784124605,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54122}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784552729,"created_at":1684135695,"updated_at":1784124605,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54318}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784124606,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":55497}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784124606,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":57150}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784124607,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":61223}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784124609,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":62638}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784288472,"created_at":1687270955,"updated_at":1784124609,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":63371}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784124610,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64056}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784124610,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64088}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784124610,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65694}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784124610,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65712}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784124611,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":68282}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784551798,"created_at":1690529205,"updated_at":1784124611,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":73104}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575975,"created_at":1694179368,"updated_at":1784124613,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":84159}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784124613,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":85936}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784124613,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":86614}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784124614,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89431}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784124615,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89649}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784124616,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":90031}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784124616,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":91342}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784124617,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":92300}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784124617,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93266}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784124617,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93267}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784124618,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100312}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784124618,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100313}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784124619,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101603}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784124619,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101766}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784124620,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101767}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549602,"created_at":1700656372,"updated_at":1784124621,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101768}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784124621,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":102101}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784124621,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":104565}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784124621,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":110711}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784544441,"created_at":1706516718,"updated_at":1784124623,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":114408}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784124623,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129776}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784124623,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129929}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784124623,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":130668}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784124623,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":142567}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784124624,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":143600}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784124624,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147658}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784124627,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147659}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784124627,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":150625}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565031,"created_at":1717573275,"updated_at":1784124628,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":152109}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784124629,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":155823}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784124631,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":157665}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784124631,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":158194}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784124631,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":161452}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163405}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163406}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784124632,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":165582}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784124632,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":172528}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784124633,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":173521}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784124636,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174479}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784124636,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174482}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784124636,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176117}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784124636,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176131}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784124639,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":178102}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784124640,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":180191}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784124642,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":181433}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547155,"created_at":1726818141,"updated_at":1784124643,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":185107}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784546512,"created_at":1727707400,"updated_at":1784124644,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187955}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784124644,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188268}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784124645,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188269}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784124646,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188270}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784124646,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188271}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784124646,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":189601}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784124646,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":191897}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784124647,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199014}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784124647,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199349}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784124647,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205911}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784124648,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205958}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784124649,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206343}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784124651,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206781}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784124651,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":209547}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784124653,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212260}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784124653,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213204}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784124656,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213237}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784124657,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229256}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784124657,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":245881}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123151,"created_at":1743676587,"updated_at":1784124659,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":252845}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784124659,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":253945}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784124662,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":265192}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575854,"created_at":1753108716,"updated_at":1784124664,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":294102}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547303,"created_at":1753365389,"updated_at":1784124664,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":295579}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784124666,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":300549}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784124666,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310518}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784124666,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310811}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784567735,"created_at":1757321593,"updated_at":1784124671,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":313221}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573759,"created_at":1757936429,"updated_at":1784124672,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":315362}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784124673,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":324335}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784124673,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":325964}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784124673,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":327774}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784124674,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":328615}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784124674,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348001}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784124674,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348024}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784124674,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":350651}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784124675,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":361460}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784124675,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":373492}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784124678,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":377589}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784124680,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":390465}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784568957,"created_at":1773824025,"updated_at":1784124682,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":394583}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784314601,"created_at":1774004046,"updated_at":1784124691,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":395945}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784557589,"created_at":1774358224,"updated_at":1784124692,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":397140}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784124692,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":402185}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1784124694,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412590}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514827,"created_at":1777031419,"updated_at":1784124694,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412618}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784124695,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":415434}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784124698,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":416131}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205277,"created_at":1778666928,"updated_at":1784124698,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421091}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205149,"created_at":1778666929,"updated_at":1784124699,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421092}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784124700,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421459}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784124700,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422256}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784124700,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422257}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784562162,"created_at":1778840642,"updated_at":1784124700,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422260}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784124701,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":425558}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784124702,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426383}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784124705,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426384}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784124706,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439111}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784124708,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439112}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784124708,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439115}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784124708,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439116}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1784124708,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":442196}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784124708,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":452235}}],"groups":[{"id":1,"name":"System Administrators","description":"Default group for administrators, always has all permissions.","colour":"#777777","administrator":1,"created_at":1631891524,"updated_at":1631891524,"pivot":{"department_id":38,"group_id":1},"users":[{"id":1,"brand_id":null,"role":1,"firstname":"Eric","lastname":"Martin","email":"eric.m@touchsupport.com","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1653576780,"created_at":1631891602,"updated_at":1755875229,"formatted_name":"Eric Martin","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1},"departmentsubscriptions":[],"opsettings":{"id":1,"user_id":1,"session_id":null,"template":"0","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"1","take_ownership":"1","pause_duetime":"1","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1631891602,"updated_at":1646677130}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205390,"created_at":1648724017,"updated_at":1784124587,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1692}}]},{"id":2,"name":"TS Support Staff","description":"TS Agents","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416054,"pivot":{"department_id":38,"group_id":2},"users":[{"id":11291,"brand_id":null,"role":1,"firstname":"Margareta","lastname":"Kolaric","email":"margareta.k@touchsupport.com","email_verified":1,"active":0,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1659985227,"created_at":1658299730,"updated_at":1660038707,"formatted_name":"Margareta Kolaric","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11291}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784124568,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12},"departmentsubscriptions":[],"opsettings":{"id":12,"user_id":12,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144013,"updated_at":1784124568}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124568,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14},"departmentsubscriptions":[],"opsettings":{"id":14,"user_id":14,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784124568}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124569,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17},"departmentsubscriptions":[],"opsettings":{"id":17,"user_id":17,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784124569}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784124569,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":166},"departmentsubscriptions":[],"opsettings":{"id":39,"user_id":166,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677519,"updated_at":1784124569}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124569,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":167},"departmentsubscriptions":[],"opsettings":{"id":40,"user_id":167,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784124569}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124570,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":168},"departmentsubscriptions":[],"opsettings":{"id":41,"user_id":168,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784124570}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":169},"departmentsubscriptions":[],"opsettings":{"id":42,"user_id":169,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784124570}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":170},"departmentsubscriptions":[],"opsettings":{"id":43,"user_id":170,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784124570}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784124571,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":171},"departmentsubscriptions":[],"opsettings":{"id":44,"user_id":171,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677522,"updated_at":1784124571}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784124571,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176},"departmentsubscriptions":[],"opsettings":{"id":49,"user_id":176,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677525,"updated_at":1784124571}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784124572,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":179},"departmentsubscriptions":[],"opsettings":{"id":52,"user_id":179,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677526,"updated_at":1784124572}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784124572,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":182},"departmentsubscriptions":[],"opsettings":{"id":55,"user_id":182,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677528,"updated_at":1784124572}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784124572,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":183},"departmentsubscriptions":[],"opsettings":{"id":56,"user_id":183,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677529,"updated_at":1784124572}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784124573,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":186},"departmentsubscriptions":[],"opsettings":{"id":59,"user_id":186,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677530,"updated_at":1784124573}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784124573,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187},"departmentsubscriptions":[],"opsettings":{"id":60,"user_id":187,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677531,"updated_at":1784124573}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784124574,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188},"departmentsubscriptions":[],"opsettings":{"id":61,"user_id":188,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677532,"updated_at":1784124574}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784124575,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":190},"departmentsubscriptions":[],"opsettings":{"id":63,"user_id":190,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677533,"updated_at":1784124575}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784124575,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":196},"departmentsubscriptions":[],"opsettings":{"id":69,"user_id":196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677536,"updated_at":1784124575}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784124575,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":197},"departmentsubscriptions":[],"opsettings":{"id":70,"user_id":197,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677537,"updated_at":1784124575}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":198},"departmentsubscriptions":[],"opsettings":{"id":71,"user_id":198,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784124576}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199},"departmentsubscriptions":[],"opsettings":{"id":72,"user_id":199,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784124576}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784124576,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":200},"departmentsubscriptions":[],"opsettings":{"id":73,"user_id":200,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677539,"updated_at":1784124576}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784124576,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":203},"departmentsubscriptions":[],"opsettings":{"id":76,"user_id":203,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1784124576}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784124577,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205},"departmentsubscriptions":[],"opsettings":{"id":78,"user_id":205,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677541,"updated_at":1784124577}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784124577,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":207},"departmentsubscriptions":[],"opsettings":{"id":80,"user_id":207,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677542,"updated_at":1784124577}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":211},"departmentsubscriptions":[],"opsettings":{"id":84,"user_id":211,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124578}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":212},"departmentsubscriptions":[],"opsettings":{"id":85,"user_id":212,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124578}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213},"departmentsubscriptions":[],"opsettings":{"id":86,"user_id":213,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124579}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":214},"departmentsubscriptions":[],"opsettings":{"id":87,"user_id":214,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124579}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":215},"departmentsubscriptions":[],"opsettings":{"id":88,"user_id":215,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784124579}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":216},"departmentsubscriptions":[],"opsettings":{"id":89,"user_id":216,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784124579}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":219},"departmentsubscriptions":[],"opsettings":{"id":92,"user_id":219,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124579}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":220},"departmentsubscriptions":[],"opsettings":{"id":93,"user_id":220,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124579}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124580,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":221},"departmentsubscriptions":[],"opsettings":{"id":94,"user_id":221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124580}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784124580,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":224},"departmentsubscriptions":[],"opsettings":{"id":97,"user_id":224,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677546,"updated_at":1784124580}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":226},"departmentsubscriptions":[],"opsettings":{"id":99,"user_id":226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124582}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":227},"departmentsubscriptions":[],"opsettings":{"id":100,"user_id":227,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124582}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565332,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":228},"departmentsubscriptions":[],"opsettings":{"id":101,"user_id":228,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124583}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229},"departmentsubscriptions":[],"opsettings":{"id":102,"user_id":229,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124583}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784124583,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":233},"departmentsubscriptions":[],"opsettings":{"id":106,"user_id":233,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677548,"updated_at":1784124583}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784124583,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":234},"departmentsubscriptions":[],"opsettings":{"id":107,"user_id":234,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677549,"updated_at":1784124583}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":237},"departmentsubscriptions":[],"opsettings":{"id":110,"user_id":237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124584}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":238},"departmentsubscriptions":[],"opsettings":{"id":111,"user_id":238,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124584}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":239},"departmentsubscriptions":[],"opsettings":{"id":112,"user_id":239,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124585}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":240},"departmentsubscriptions":[],"opsettings":{"id":113,"user_id":240,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124585}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784124585,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":962},"departmentsubscriptions":[],"opsettings":{"id":123,"user_id":962,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647841009,"updated_at":1784124585}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784124586,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1070},"departmentsubscriptions":[],"opsettings":{"id":124,"user_id":1070,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648037192,"updated_at":1784124586}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784124586,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1135},"departmentsubscriptions":[],"opsettings":{"id":126,"user_id":1135,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648115622,"updated_at":1784124586}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784124586,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1532},"departmentsubscriptions":[],"opsettings":{"id":131,"user_id":1532,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648644758,"updated_at":1784124586}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784124587,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1786},"departmentsubscriptions":[],"opsettings":{"id":137,"user_id":1786,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648818067,"updated_at":1784124587}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784124587,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2226},"departmentsubscriptions":[],"opsettings":{"id":138,"user_id":2226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649231755,"updated_at":1784124587}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784124587,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2508},"departmentsubscriptions":[],"opsettings":{"id":139,"user_id":2508,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649415182,"updated_at":1784124587}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784124588,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3449},"departmentsubscriptions":[],"opsettings":{"id":140,"user_id":3449,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649924213,"updated_at":1784124588}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784124589,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3720},"departmentsubscriptions":[],"opsettings":{"id":141,"user_id":3720,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650388098,"updated_at":1784124589}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784124590,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3819},"departmentsubscriptions":[],"opsettings":{"id":142,"user_id":3819,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650529948,"updated_at":1784124590}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784124590,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":4642},"departmentsubscriptions":[],"opsettings":{"id":148,"user_id":4642,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1651238452,"updated_at":1784124590}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784124590,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":6317},"departmentsubscriptions":[],"opsettings":{"id":152,"user_id":6317,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1653076275,"updated_at":1784124590}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784124590,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9730},"departmentsubscriptions":[],"opsettings":{"id":157,"user_id":9730,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656593780,"updated_at":1784124590}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784124591,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9922},"departmentsubscriptions":[],"opsettings":{"id":158,"user_id":9922,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656682872,"updated_at":1784124591}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784124591,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":10792},"departmentsubscriptions":[],"opsettings":{"id":162,"user_id":10792,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1657610986,"updated_at":1784124591}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784124591,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11192},"departmentsubscriptions":[],"opsettings":{"id":164,"user_id":11192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1658215011,"updated_at":1784124591}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784124591,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12035},"departmentsubscriptions":[],"opsettings":{"id":167,"user_id":12035,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659196776,"updated_at":1784124591}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784124592,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12581},"departmentsubscriptions":[],"opsettings":{"id":170,"user_id":12581,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659958008,"updated_at":1784124592}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784124592,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13137},"departmentsubscriptions":[],"opsettings":{"id":174,"user_id":13137,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660547474,"updated_at":1784124592}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784124593,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13140},"departmentsubscriptions":[],"opsettings":{"id":177,"user_id":13140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660559835,"updated_at":1784124593}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784124593,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13141},"departmentsubscriptions":[],"opsettings":{"id":178,"user_id":13141,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660560866,"updated_at":1784124593}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784555632,"created_at":1660725795,"updated_at":1784124593,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13394},"departmentsubscriptions":[],"opsettings":{"id":179,"user_id":13394,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660725795,"updated_at":1784124593}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784124593,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13621},"departmentsubscriptions":[],"opsettings":{"id":180,"user_id":13621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661157885,"updated_at":1784124593}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784124593,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14263},"departmentsubscriptions":[],"opsettings":{"id":184,"user_id":14263,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757736,"updated_at":1784124593}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784124593,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14264},"departmentsubscriptions":[],"opsettings":{"id":185,"user_id":14264,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757998,"updated_at":1784124593}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784124593,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16059},"departmentsubscriptions":[],"opsettings":{"id":189,"user_id":16059,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318144,"updated_at":1784124593}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784124594,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16060},"departmentsubscriptions":[],"opsettings":{"id":190,"user_id":16060,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318616,"updated_at":1784124594}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784124594,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17854},"departmentsubscriptions":[],"opsettings":{"id":196,"user_id":17854,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665143930,"updated_at":1784124594}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784124594,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":18951},"departmentsubscriptions":[],"opsettings":{"id":198,"user_id":18951,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665765378,"updated_at":1784124594}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784124594,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":20092},"departmentsubscriptions":[],"opsettings":{"id":202,"user_id":20092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1666699873,"updated_at":1784124594}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784124594,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":23856},"departmentsubscriptions":[],"opsettings":{"id":213,"user_id":23856,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669026228,"updated_at":1784124594}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784124594,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":24811},"departmentsubscriptions":[],"opsettings":{"id":218,"user_id":24811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669817686,"updated_at":1784124594}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784124595,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29398},"departmentsubscriptions":[],"opsettings":{"id":230,"user_id":29398,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672645809,"updated_at":1784124595}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784124596,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29399},"departmentsubscriptions":[],"opsettings":{"id":231,"user_id":29399,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672646800,"updated_at":1784124596}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784124596,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":35583},"departmentsubscriptions":[],"opsettings":{"id":243,"user_id":35583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1675667013,"updated_at":1784124596}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573614,"created_at":1676552030,"updated_at":1784124597,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37392},"departmentsubscriptions":[],"opsettings":{"id":250,"user_id":37392,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676552030,"updated_at":1784124597}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784124597,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37580},"departmentsubscriptions":[],"opsettings":{"id":252,"user_id":37580,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676622099,"updated_at":1784124597}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784574750,"created_at":1677491742,"updated_at":1784124597,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":38823},"departmentsubscriptions":[],"opsettings":{"id":254,"user_id":38823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677491742,"updated_at":1784124597}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784124598,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":39064},"departmentsubscriptions":[],"opsettings":{"id":255,"user_id":39064,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677572540,"updated_at":1784124598}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784124598,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":40010},"departmentsubscriptions":[],"opsettings":{"id":261,"user_id":40010,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1678082291,"updated_at":1784124598}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784124600,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43609},"departmentsubscriptions":[],"opsettings":{"id":264,"user_id":43609,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679470161,"updated_at":1784124600}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784124600,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43659},"departmentsubscriptions":[],"opsettings":{"id":265,"user_id":43659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679480588,"updated_at":1784124600}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784124602,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43661},"departmentsubscriptions":[],"opsettings":{"id":266,"user_id":43661,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679485129,"updated_at":1784124602}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784124602,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":44807},"departmentsubscriptions":[],"opsettings":{"id":268,"user_id":44807,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679988944,"updated_at":1784124602}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784124603,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45606},"departmentsubscriptions":[],"opsettings":{"id":270,"user_id":45606,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680250214,"updated_at":1784124603}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784124603,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45621},"departmentsubscriptions":[],"opsettings":{"id":272,"user_id":45621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680262558,"updated_at":1784124603}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784124603,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47555},"departmentsubscriptions":[],"opsettings":{"id":279,"user_id":47555,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681204018,"updated_at":1784124603}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784124604,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47889},"departmentsubscriptions":[],"opsettings":{"id":280,"user_id":47889,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681285737,"updated_at":1784124604}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784124604,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47890},"departmentsubscriptions":[],"opsettings":{"id":281,"user_id":47890,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681287575,"updated_at":1784124604}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784124605,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50420},"departmentsubscriptions":[],"opsettings":{"id":284,"user_id":50420,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682502421,"updated_at":1784124605}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784124605,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50988},"departmentsubscriptions":[],"opsettings":{"id":286,"user_id":50988,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682679278,"updated_at":1784124605}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784586241,"created_at":1683896403,"updated_at":1784124605,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54122},"departmentsubscriptions":[],"opsettings":{"id":295,"user_id":54122,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1683896403,"updated_at":1784124605}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784552729,"created_at":1684135695,"updated_at":1784124605,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54318},"departmentsubscriptions":[],"opsettings":{"id":299,"user_id":54318,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684135695,"updated_at":1784124605}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784124606,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":55497},"departmentsubscriptions":[],"opsettings":{"id":305,"user_id":55497,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684738981,"updated_at":1784124606}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784124606,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":57150},"departmentsubscriptions":[],"opsettings":{"id":307,"user_id":57150,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1685520309,"updated_at":1784124606}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784124607,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":61223},"departmentsubscriptions":[],"opsettings":{"id":311,"user_id":61223,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686551124,"updated_at":1784124607}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784124609,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":62638},"departmentsubscriptions":[],"opsettings":{"id":313,"user_id":62638,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686903862,"updated_at":1784124609}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784288472,"created_at":1687270955,"updated_at":1784124609,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":63371},"departmentsubscriptions":[],"opsettings":{"id":316,"user_id":63371,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687270955,"updated_at":1784223486}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784124610,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64056},"departmentsubscriptions":[],"opsettings":{"id":317,"user_id":64056,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532468,"updated_at":1784124610}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784124610,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64088},"departmentsubscriptions":[],"opsettings":{"id":318,"user_id":64088,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532874,"updated_at":1784124610}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784124610,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65694},"departmentsubscriptions":[],"opsettings":{"id":319,"user_id":65694,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688144997,"updated_at":1784124610}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784124610,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65712},"departmentsubscriptions":[],"opsettings":{"id":321,"user_id":65712,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688145341,"updated_at":1784124610}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784124611,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":68282},"departmentsubscriptions":[],"opsettings":{"id":329,"user_id":68282,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1689087107,"updated_at":1784124611}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784551798,"created_at":1690529205,"updated_at":1784124611,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":73104},"departmentsubscriptions":[],"opsettings":{"id":340,"user_id":73104,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1690529205,"updated_at":1784124611}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575975,"created_at":1694179368,"updated_at":1784124613,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":84159},"departmentsubscriptions":[],"opsettings":{"id":351,"user_id":84159,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694179368,"updated_at":1784124613}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784124613,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":85936},"departmentsubscriptions":[],"opsettings":{"id":354,"user_id":85936,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694763552,"updated_at":1784124613}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784124613,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":86614},"departmentsubscriptions":[],"opsettings":{"id":355,"user_id":86614,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695104414,"updated_at":1784124613}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784124614,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89431},"departmentsubscriptions":[],"opsettings":{"id":357,"user_id":89431,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695974359,"updated_at":1784124614}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784124615,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89649},"departmentsubscriptions":[],"opsettings":{"id":360,"user_id":89649,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695996021,"updated_at":1784124615}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784124616,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":90031},"departmentsubscriptions":[],"opsettings":{"id":361,"user_id":90031,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696232852,"updated_at":1784124616}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784124616,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":91342},"departmentsubscriptions":[],"opsettings":{"id":364,"user_id":91342,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696580015,"updated_at":1784124616}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784124617,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":92300},"departmentsubscriptions":[],"opsettings":{"id":365,"user_id":92300,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696939254,"updated_at":1784124617}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784124617,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93266},"departmentsubscriptions":[],"opsettings":{"id":366,"user_id":93266,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697187476,"updated_at":1784124617}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784124617,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93267},"departmentsubscriptions":[],"opsettings":{"id":367,"user_id":93267,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697189887,"updated_at":1784124617}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784124618,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100312},"departmentsubscriptions":[],"opsettings":{"id":375,"user_id":100312,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699958632,"updated_at":1784124618}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784124618,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100313},"departmentsubscriptions":[],"opsettings":{"id":376,"user_id":100313,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699959005,"updated_at":1784124618}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784124619,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101603},"departmentsubscriptions":[],"opsettings":{"id":379,"user_id":101603,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700560053,"updated_at":1784124619}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784124619,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101766},"departmentsubscriptions":[],"opsettings":{"id":381,"user_id":101766,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656370,"updated_at":1784124619}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784124620,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101767},"departmentsubscriptions":[],"opsettings":{"id":382,"user_id":101767,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656371,"updated_at":1784124620}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549602,"created_at":1700656372,"updated_at":1784124621,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101768},"departmentsubscriptions":[],"opsettings":{"id":383,"user_id":101768,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656372,"updated_at":1784124621}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784124621,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":102101},"departmentsubscriptions":[],"opsettings":{"id":384,"user_id":102101,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700678235,"updated_at":1784124621}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784124621,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":104565},"departmentsubscriptions":[],"opsettings":{"id":391,"user_id":104565,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1701853526,"updated_at":1784124621}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784124621,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":110711},"departmentsubscriptions":[],"opsettings":{"id":402,"user_id":110711,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1704798305,"updated_at":1784124621}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784544441,"created_at":1706516718,"updated_at":1784124623,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":114408},"departmentsubscriptions":[],"opsettings":{"id":410,"user_id":114408,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1706516718,"updated_at":1784124623}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784124623,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129776},"departmentsubscriptions":[],"opsettings":{"id":417,"user_id":129776,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708331300,"updated_at":1784124623}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784124623,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":130668},"departmentsubscriptions":[],"opsettings":{"id":421,"user_id":130668,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708684636,"updated_at":1784124623}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784124623,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":142567},"departmentsubscriptions":[],"opsettings":{"id":443,"user_id":142567,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1713860284,"updated_at":1784124623}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784124624,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":143600},"departmentsubscriptions":[],"opsettings":{"id":447,"user_id":143600,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1714475594,"updated_at":1784124624}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784124627,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":147659},"departmentsubscriptions":[],"opsettings":{"id":457,"user_id":147659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784124627}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784124627,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":150625},"departmentsubscriptions":[],"opsettings":{"id":466,"user_id":150625,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717159265,"updated_at":1784124627}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565031,"created_at":1717573275,"updated_at":1784124628,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":152109},"departmentsubscriptions":[],"opsettings":{"id":467,"user_id":152109,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717573275,"updated_at":1784553932}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784124629,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":155823},"departmentsubscriptions":[],"opsettings":{"id":469,"user_id":155823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1718369948,"updated_at":1784124629}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784124631,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":157665},"departmentsubscriptions":[],"opsettings":{"id":472,"user_id":157665,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719225931,"updated_at":1784124631}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784124631,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":158194},"departmentsubscriptions":[],"opsettings":{"id":474,"user_id":158194,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719342230,"updated_at":1784124631}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784124631,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":161452},"departmentsubscriptions":[],"opsettings":{"id":479,"user_id":161452,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720165720,"updated_at":1784124631}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163405},"departmentsubscriptions":[],"opsettings":{"id":485,"user_id":163405,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784124632}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163406},"departmentsubscriptions":[],"opsettings":{"id":486,"user_id":163406,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784124632}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784124632,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":165582},"departmentsubscriptions":[],"opsettings":{"id":490,"user_id":165582,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1721387791,"updated_at":1784124632}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784124632,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":172528},"departmentsubscriptions":[],"opsettings":{"id":492,"user_id":172528,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723206420,"updated_at":1784124632}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784124633,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":173521},"departmentsubscriptions":[],"opsettings":{"id":494,"user_id":173521,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723626877,"updated_at":1784124633}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784124636,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174479},"departmentsubscriptions":[],"opsettings":{"id":495,"user_id":174479,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060421,"updated_at":1784124636}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784124636,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174482},"departmentsubscriptions":[],"opsettings":{"id":498,"user_id":174482,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060937,"updated_at":1784124636}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784124636,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176117},"departmentsubscriptions":[],"opsettings":{"id":501,"user_id":176117,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724410137,"updated_at":1784124636}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784124636,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176131},"departmentsubscriptions":[],"opsettings":{"id":503,"user_id":176131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724417290,"updated_at":1784124636}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784124639,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":178102},"departmentsubscriptions":[],"opsettings":{"id":506,"user_id":178102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725003698,"updated_at":1784124639}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784124640,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":180191},"departmentsubscriptions":[],"opsettings":{"id":510,"user_id":180191,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725608179,"updated_at":1784124640}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784124642,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":181433},"departmentsubscriptions":[],"opsettings":{"id":512,"user_id":181433,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725975355,"updated_at":1784124642}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547155,"created_at":1726818141,"updated_at":1784124643,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":185107},"departmentsubscriptions":[],"opsettings":{"id":517,"user_id":185107,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1726818141,"updated_at":1784124643}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784546512,"created_at":1727707400,"updated_at":1784124644,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187955},"departmentsubscriptions":[],"opsettings":{"id":521,"user_id":187955,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727707400,"updated_at":1784124644}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784124644,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188268},"departmentsubscriptions":[],"opsettings":{"id":523,"user_id":188268,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727768525,"updated_at":1784124644}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784124645,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188269},"departmentsubscriptions":[],"opsettings":{"id":524,"user_id":188269,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727771176,"updated_at":1784124645}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784124646,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188270},"departmentsubscriptions":[],"opsettings":{"id":525,"user_id":188270,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772061,"updated_at":1784124646}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784124646,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188271},"departmentsubscriptions":[],"opsettings":{"id":526,"user_id":188271,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772908,"updated_at":1784124646}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784124646,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":189601},"departmentsubscriptions":[],"opsettings":{"id":528,"user_id":189601,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728042992,"updated_at":1784124646}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784124646,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":191897},"departmentsubscriptions":[],"opsettings":{"id":530,"user_id":191897,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728909865,"updated_at":1784124646}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784124647,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199014},"departmentsubscriptions":[],"opsettings":{"id":531,"user_id":199014,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729236676,"updated_at":1784124647}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784124647,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199349},"departmentsubscriptions":[],"opsettings":{"id":532,"user_id":199349,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729495778,"updated_at":1784124647}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784124647,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205911},"departmentsubscriptions":[],"opsettings":{"id":536,"user_id":205911,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731330645,"updated_at":1784124647}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784124648,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205958},"departmentsubscriptions":[],"opsettings":{"id":538,"user_id":205958,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731335296,"updated_at":1784124648}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784124649,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206343},"departmentsubscriptions":[],"opsettings":{"id":539,"user_id":206343,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731419853,"updated_at":1784124649}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784124651,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206781},"departmentsubscriptions":[],"opsettings":{"id":540,"user_id":206781,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731489969,"updated_at":1784124651}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784124651,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":209547},"departmentsubscriptions":[],"opsettings":{"id":543,"user_id":209547,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1732280917,"updated_at":1784124651}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784124653,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213204},"departmentsubscriptions":[],"opsettings":{"id":546,"user_id":213204,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733482357,"updated_at":1784124653}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784124656,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213237},"departmentsubscriptions":[],"opsettings":{"id":547,"user_id":213237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733490034,"updated_at":1784124656}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784124657,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229256},"departmentsubscriptions":[],"opsettings":{"id":549,"user_id":229256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1738325589,"updated_at":1784124657}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784124657,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":245881},"departmentsubscriptions":[],"opsettings":{"id":556,"user_id":245881,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1742201232,"updated_at":1784124657}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784124659,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":253945},"departmentsubscriptions":[],"opsettings":{"id":560,"user_id":253945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1744012545,"updated_at":1784124659}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784124662,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":265192},"departmentsubscriptions":[],"opsettings":{"id":562,"user_id":265192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1746538563,"updated_at":1784124662}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575854,"created_at":1753108716,"updated_at":1784124664,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":294102},"departmentsubscriptions":[],"opsettings":{"id":565,"user_id":294102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1753108716,"updated_at":1784124664}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784124666,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310518},"departmentsubscriptions":[],"opsettings":{"id":569,"user_id":310518,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756820653,"updated_at":1784124666}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784124666,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310811},"departmentsubscriptions":[],"opsettings":{"id":570,"user_id":310811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756886835,"updated_at":1784124666}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784567735,"created_at":1757321593,"updated_at":1784124671,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":313221},"departmentsubscriptions":[],"opsettings":{"id":571,"user_id":313221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1757321593,"updated_at":1784124671}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573759,"created_at":1757936429,"updated_at":1784124672,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":315362},"departmentsubscriptions":[],"opsettings":{"id":620,"user_id":315362,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":0,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778667441,"updated_at":1784124672}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784124673,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":324335},"departmentsubscriptions":[],"opsettings":{"id":574,"user_id":324335,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759734000,"updated_at":1784124673}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784124673,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":325964},"departmentsubscriptions":[],"opsettings":{"id":576,"user_id":325964,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759906412,"updated_at":1784124673}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784124673,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":327774},"departmentsubscriptions":[],"opsettings":{"id":577,"user_id":327774,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760341688,"updated_at":1784124673}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784124674,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":328615},"departmentsubscriptions":[],"opsettings":{"id":578,"user_id":328615,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760515834,"updated_at":1784124674}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784124674,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348001},"departmentsubscriptions":[],"opsettings":{"id":586,"user_id":348001,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764319891,"updated_at":1784124674}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784124674,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348024},"departmentsubscriptions":[],"opsettings":{"id":587,"user_id":348024,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764327473,"updated_at":1784124674}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784124674,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":350651},"departmentsubscriptions":[],"opsettings":{"id":589,"user_id":350651,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764852139,"updated_at":1784124674}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784124675,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":361460},"departmentsubscriptions":[],"opsettings":{"id":592,"user_id":361460,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1767360582,"updated_at":1784124675}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784124675,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":373492},"departmentsubscriptions":[],"opsettings":{"id":598,"user_id":373492,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1769617210,"updated_at":1784124675}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784124678,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":377589},"departmentsubscriptions":[],"opsettings":{"id":599,"user_id":377589,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1770376135,"updated_at":1784124678}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784124680,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":390465},"departmentsubscriptions":[],"opsettings":{"id":604,"user_id":390465,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773056340,"updated_at":1784124680}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784568957,"created_at":1773824025,"updated_at":1784124682,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":394583},"departmentsubscriptions":[],"opsettings":{"id":605,"user_id":394583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773824025,"updated_at":1784124682}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784314601,"created_at":1774004046,"updated_at":1784124691,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":395945},"departmentsubscriptions":[],"opsettings":{"id":606,"user_id":395945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774004046,"updated_at":1784124691}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784557589,"created_at":1774358224,"updated_at":1784124692,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":397140},"departmentsubscriptions":[],"opsettings":{"id":608,"user_id":397140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":2,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774358224,"updated_at":1784124692}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784124692,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":402185},"departmentsubscriptions":[],"opsettings":{"id":609,"user_id":402185,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1775132104,"updated_at":1784124692}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1784124694,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412590},"departmentsubscriptions":[],"opsettings":{"id":614,"user_id":412590,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777022210,"updated_at":1784124694}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514827,"created_at":1777031419,"updated_at":1784124694,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412618},"departmentsubscriptions":[],"opsettings":{"id":615,"user_id":412618,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777031419,"updated_at":1784124694}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784124695,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":415434},"departmentsubscriptions":[],"opsettings":{"id":616,"user_id":415434,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777621332,"updated_at":1784124695}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784124698,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":416131},"departmentsubscriptions":[],"opsettings":{"id":617,"user_id":416131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777894436,"updated_at":1784124698}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784124700,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":421459},"departmentsubscriptions":[],"opsettings":{"id":621,"user_id":421459,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778695608,"updated_at":1784124700}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784124700,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422256},"departmentsubscriptions":[],"opsettings":{"id":622,"user_id":422256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778833304,"updated_at":1784124700}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784124700,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422257},"departmentsubscriptions":[],"opsettings":{"id":623,"user_id":422257,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778834103,"updated_at":1784124700}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784562162,"created_at":1778840642,"updated_at":1784124700,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422260},"departmentsubscriptions":[],"opsettings":{"id":625,"user_id":422260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778840642,"updated_at":1784124700}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784124701,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":425558},"departmentsubscriptions":[],"opsettings":{"id":627,"user_id":425558,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779458914,"updated_at":1784124701}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784124702,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426383},"departmentsubscriptions":[],"opsettings":{"id":628,"user_id":426383,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773113,"updated_at":1784124702}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784124705,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426384},"departmentsubscriptions":[],"opsettings":{"id":629,"user_id":426384,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773280,"updated_at":1784124705}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784124706,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439111},"departmentsubscriptions":[],"opsettings":{"id":631,"user_id":439111,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781855110,"updated_at":1784124706}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784124708,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439112},"departmentsubscriptions":[],"opsettings":{"id":632,"user_id":439112,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781856605,"updated_at":1784124708}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784124708,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439115},"departmentsubscriptions":[],"opsettings":{"id":633,"user_id":439115,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781862241,"updated_at":1784124708}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784124708,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439116},"departmentsubscriptions":[],"opsettings":{"id":634,"user_id":439116,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781863349,"updated_at":1784124708}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1784124708,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":442196},"departmentsubscriptions":[],"opsettings":{"id":635,"user_id":442196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1782471105,"updated_at":1784124708}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784124708,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":452235},"departmentsubscriptions":[],"opsettings":{"id":636,"user_id":452235,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1784018889,"updated_at":1784124708}}]},{"id":3,"name":"TS Support Administrator","description":"TS Admins","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416048,"pivot":{"department_id":38,"group_id":3},"users":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784124565,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":3},"departmentsubscriptions":[],"opsettings":{"id":3,"user_id":3,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1632246825,"updated_at":1784124565}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784124566,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":5},"departmentsubscriptions":[],"opsettings":{"id":5,"user_id":5,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144011,"updated_at":1784124566}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784233079,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":7},"departmentsubscriptions":[],"opsettings":{"id":7,"user_id":7,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":8},"departmentsubscriptions":[],"opsettings":{"id":8,"user_id":8,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":9},"departmentsubscriptions":[],"opsettings":{"id":9,"user_id":9,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":100,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.6.1","shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573974,"created_at":1647609244,"updated_at":1784124585,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":934},"departmentsubscriptions":[],"opsettings":{"id":121,"user_id":934,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647609244,"updated_at":1784124585}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205390,"created_at":1648724017,"updated_at":1784124587,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1692},"departmentsubscriptions":[],"opsettings":{"id":134,"user_id":1692,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648724017,"updated_at":1784124587}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784124587,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1737},"departmentsubscriptions":[],"opsettings":{"id":135,"user_id":1737,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648747845,"updated_at":1784124587}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784124623,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":129929},"departmentsubscriptions":[],"opsettings":{"id":418,"user_id":129929,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708426026,"updated_at":1784124623}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784124624,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":147658},"departmentsubscriptions":[],"opsettings":{"id":456,"user_id":147658,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784124624}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784124653,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":212260},"departmentsubscriptions":[],"opsettings":{"id":545,"user_id":212260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733320600,"updated_at":1784124653}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123151,"created_at":1743676587,"updated_at":1784124659,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":252845},"departmentsubscriptions":[],"opsettings":{"id":559,"user_id":252845,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1743676587,"updated_at":1784124659}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547303,"created_at":1753365389,"updated_at":1784124664,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":295579},"departmentsubscriptions":[],"opsettings":{"id":566,"user_id":295579,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.7.3","shortcuts_enabled":"0","created_at":1753365389,"updated_at":1784124664}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784124666,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":300549},"departmentsubscriptions":[],"opsettings":{"id":567,"user_id":300549,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1754586039,"updated_at":1784124666}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205277,"created_at":1778666928,"updated_at":1784124698,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421091},"departmentsubscriptions":[],"opsettings":{"id":618,"user_id":421091,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666928,"updated_at":1784124698}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205149,"created_at":1778666929,"updated_at":1784124699,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421092},"departmentsubscriptions":[],"opsettings":{"id":619,"user_id":421092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666929,"updated_at":1784124699}}]}]},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"customfields":[],"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784589521,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","additional_emails":[]},"watching":[],"assigned":[],"channel":{"id":3,"name":"API","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"API"},"status":{"id":7,"name":"Quality Open","colour":"#ff6363","auto_close":0,"order":7,"created_at":1777647425,"updated_at":1779069329,"icon":"Q
","icon_without_tooltip":"Q
"},"priority":{"id":3,"name":"High","colour":"#e74c3c","order":3,"created_at":1631891524,"updated_at":1631891524,"icon":"3
","icon_without_tooltip":"3
"},"slaplan":null,"duetimes":null,"last_reply":{"id":376354,"ticket_id":225362,"channel_id":3,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":null,"by":1,"type":0,"excerpt":"This ticket was automatically copied to QA from SupportPal ticket #0615514. Original ticket ID: 225361 Original subject: [ACC-AP INFO] - CP: Missing invoice - Midwest Dysphagia Consultants Original message: ------------------------- Same scenario ...","text":"This ticket was automatically copied to QA from SupportPal ticket #0615514.\n\nOriginal ticket ID: 225361\nOriginal subject: [ACC-AP INFO] - CP: Missing invoice - Midwest Dysphagia Consultants\n\nOriginal message:\n-------------------------\nSame scenario as All-Stat. Missing May and June 2026 bills.--------------IP Address: 216.246.6.170","purified_text":"This ticket was automatically copied to QA from SupportPal ticket #0615514.\n\nOriginal ticket ID: 225361\nOriginal subject: [ACC-AP INFO] - CP: Missing invoice - Midwest Dysphagia Consultants\n\nOriginal message:\n-------------------------\nSame scenario as All-Stat. Missing May and June 2026 bills.--------------IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784589806,"updated_at":1784589806},"tags":[]},"created_id":225362,"created_number":"7830203"}
[2026-07-20 23:23:29] Responding {"http_code":200,"success":true,"message":"QA ticket clone request completed","error":null}
[2026-07-21 07:12:34] Incoming webhook input {"ticket_id":"225377","has_secret":true}
[2026-07-21 07:12:34] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/225377","fields":[]}
[2026-07-21 07:12:34] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":225377,"number":"6114128","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":439113,"status_id":9,"priority_id":3,"sla_plan_id":null,"subject":"[ACC-AP INFO] - CP: Missing invoice - Elite Medical Transportation LLC","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":1,"has_draft":false,"last_reply_time":1784617954,"last_message_time":1784617954,"last_reply_id":376374,"last_message_id":376374,"last_reply_by":1,"last_message_by":1,"created_at":1784617954,"updated_at":1784617954,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/6114128?token=819577c104914310122536ba059e69999017582d","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225377","token":"819577c104914310122536ba059e69999017582d","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784589812,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":3,"name":"High","colour":"#e74c3c","order":3,"created_at":1631891524,"updated_at":1631891524,"icon":"3
","icon_without_tooltip":"3
"},"slaplan":null,"duetimes":null,"customfields":[{"id":272,"field_id":14,"ticket_id":225377,"value":"16","encrypted":0,"created_at":1784617954,"updated_at":1784617954},{"id":273,"field_id":25,"ticket_id":225377,"value":"90","encrypted":0,"created_at":1784617954,"updated_at":1784617954},{"id":274,"field_id":26,"ticket_id":225377,"value":"94","encrypted":0,"created_at":1784617954,"updated_at":1784617954}],"last_reply":{"id":376374,"ticket_id":225377,"channel_id":1,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"Can you please confirm with the vendor if we have any charges with March and May date of service? I attached an example. The invoice date is July but the Date of Service or Date of Call is June. We need those for March and May if there is ...","text":"Can you please confirm with the vendor if we have any charges with March and May date of service? I attached an example. The invoice date is July but the Date of Service or Date of Call is June. We need those for March and May if there is any.
--------------
IP Address: 216.246.6.170","purified_text":"Can you please confirm with the vendor if we have any charges with March and May date of service? I attached an example. The invoice date is July but the Date of Service or Date of Call is June. We need those for March and May if there is any.
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784617954,"updated_at":1784617954},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":225377,"created_number":"6114128"}
[2026-07-21 07:12:34] Parsed original ticket summary {"ticket_id":225377,"ticket_number":"6114128","subject":"[ACC-AP INFO] - CP: Missing invoice - Elite Medical Transportation LLC","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":439113,"user_email":"arlaine.f@touchsupport.com"}
[2026-07-21 07:12:34] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=225377","fields":["ticket_id"]}
[2026-07-21 07:12:35] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":376374,"ticket_id":225377,"channel_id":1,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"Can you please confirm with the vendor if we have any charges with March and May date of service? I attached an example. The invoice date is July but the Date of Service or Date of Call is June. We need those for March and May if there is ...","text":"Can you please confirm with the vendor if we have any charges with March and May date of service? I attached an example. The invoice date is July but the Date of Service or Date of Call is June. We need those for March and May if there is any.
--------------
IP Address: 216.246.6.170","purified_text":"Can you please confirm with the vendor if we have any charges with March and May date of service? I attached an example. The invoice date is July but the Date of Service or Date of Call is June. We need those for March and May if there is any.
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784617954,"updated_at":1784617954,"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784589812,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[{"id":248888,"upload_hash":"9a8eca0e10cb32adbf9ba2c49fce2e63b3060d10c4925501f3fdada48150292c1be82977ead9ac9e","ticket_id":225377,"message_id":376374,"original_name":"Screenshot 2026-07-21 091119.png","created_at":1784617954,"updated_at":1784617954,"direct_frontend_url":"https://paradigm.generalsupport.net/tickets/attachment/9a8eca0e10cb32adbf9ba2c49fce2e63b3060d10c4925501f3fdada48150292c1be82977ead9ac9e?ticket=6114128&token=819577c104914310122536ba059e69999017582d","direct_operator_url":"https://paradigm.generalsupport.net/staff/ticket/attachment/9a8eca0e10cb32adbf9ba2c49fce2e63b3060d10c4925501f3fdada48150292c1be82977ead9ac9e","frontend_url":"paradigm.generalsupport.net/en/tickets/view/6114128?download=9a8eca0e10cb32adbf9ba2c49fce2e63b3060d10c4925501f3fdada48150292c1be82977ead9ac9e&token=819577c104914310122536ba059e69999017582d","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225377?download=9a8eca0e10cb32adbf9ba2c49fce2e63b3060d10c4925501f3fdada48150292c1be82977ead9ac9e","upload":{"id":613657,"hash":"9a8eca0e10cb32adbf9ba2c49fce2e63b3060d10c4925501f3fdada48150292c1be82977ead9ac9e","filename":"Screenshot 2026-07-21 091119.png","folder":"tickets","mime":"image/png","size":"77.4 KB","token":null,"session_id":null,"created_at":1784617888,"updated_at":1784617954},"ticket":{"id":225377,"number":"6114128","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":439113,"status_id":9,"priority_id":3,"sla_plan_id":null,"subject":"[ACC-AP INFO] - CP: Missing invoice - Elite Medical Transportation LLC","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":1,"has_draft":false,"last_reply_time":1784617954,"last_message_time":1784617954,"last_reply_id":376374,"last_message_id":376374,"last_reply_by":1,"last_message_by":1,"created_at":1784617954,"updated_at":1784617954,"deleted_at":null,"token":"819577c104914310122536ba059e69999017582d","duetimes":null}}]}],"created_id":null,"created_number":null}
[2026-07-21 07:12:35] Parsed original messages summary {"message_count":1}
[2026-07-21 07:12:35] Create QA ticket payload summary {"user":439113,"user_email":"arlaine.f@touchsupport.com","department":38,"status":7,"priority":3,"subject":"[QA Copy of #6114128] [ACC-AP INFO] - CP: Missing invoice - Elite Medical Transportation LLC","text_length":520}
[2026-07-21 07:12:35] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-07-21 07:12:39] SupportPal API response {"http_code":200,"status":"success","message":"Successfully created new ticket!","validation":{"id":225378,"number":"8542857","department_id":38,"department_email_id":8,"brand_id":1,"channel_id":3,"user_id":439113,"status_id":7,"priority_id":3,"sla_plan_id":null,"subject":"[QA Copy of #6114128] [ACC-AP INFO] - CP: Missing invoice - Elite Medical Transportation LLC","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784617956,"last_message_time":1784617956,"last_reply_id":376375,"last_message_id":376375,"last_reply_by":1,"last_message_by":1,"created_at":1784617955,"updated_at":1784617956,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/8542857?token=04de5bf02f1727845c80709ef961a58332c0e9ae","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225378","token":"04de5bf02f1727845c80709ef961a58332c0e9ae","department":{"id":38,"name":"Quality Assurance","description":"Quality Assurance","order":38,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":2,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667317,"updated_at":1782093645,"operators":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784124565,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784124566,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":5}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784233079,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":7}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":8}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784124568,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124568,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124569,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784124569,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":166}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124569,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":167}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124570,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":168}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":169}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":170}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784124571,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":171}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784124571,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784124572,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":179}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784124572,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":182}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784124572,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":183}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784124573,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":186}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784124573,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784124574,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784124575,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":190}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784124575,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":196}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784124575,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":197}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":198}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784124576,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":200}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784124576,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":203}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784124577,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784124577,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":207}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":211}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":214}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":215}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":216}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":219}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":220}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124580,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":221}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784124580,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":224}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":226}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":227}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565332,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":228}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784124583,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":233}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784124583,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":234}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":237}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":238}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":239}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":240}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573974,"created_at":1647609244,"updated_at":1784124585,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":934}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784124585,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":962}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784124586,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1070}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784124586,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1135}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784124586,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1532}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784124587,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1737}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784124587,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1786}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784124587,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2226}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784124587,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2508}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784124588,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3449}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784124589,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3720}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784124590,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3819}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784124590,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":4642}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784124590,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":6317}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784124590,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9730}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784124591,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9922}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784124591,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":10792}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784124591,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":11192}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784124591,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12035}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784124592,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12581}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784124592,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13137}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784124593,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13140}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784124593,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13141}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784555632,"created_at":1660725795,"updated_at":1784124593,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13394}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784124593,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13621}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784124593,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14263}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784124593,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14264}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784124593,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16059}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784124594,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16060}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784124594,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17854}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784124594,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":18951}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784124594,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":20092}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784124594,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":23856}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784124594,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":24811}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784124595,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29398}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784124596,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29399}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784124596,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":35583}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573614,"created_at":1676552030,"updated_at":1784124597,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37392}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784124597,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37580}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784606910,"created_at":1677491742,"updated_at":1784124597,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":38823}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784124598,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":39064}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784124598,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":40010}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784124600,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43609}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784124600,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43659}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784124602,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43661}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784124602,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":44807}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784124603,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45606}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784124603,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45621}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784124603,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47555}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784124604,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47889}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784124604,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47890}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784124605,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50420}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784124605,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50988}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784598282,"created_at":1683896403,"updated_at":1784124605,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54122}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784552729,"created_at":1684135695,"updated_at":1784124605,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54318}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784124606,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":55497}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784124606,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":57150}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784124607,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":61223}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784124609,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":62638}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784288472,"created_at":1687270955,"updated_at":1784124609,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":63371}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784124610,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64056}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784124610,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64088}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784124610,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65694}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784124610,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65712}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784124611,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":68282}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784551798,"created_at":1690529205,"updated_at":1784124611,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":73104}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575975,"created_at":1694179368,"updated_at":1784124613,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":84159}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784124613,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":85936}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784124613,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":86614}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784124614,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89431}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784124615,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89649}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784124616,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":90031}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784124616,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":91342}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784124617,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":92300}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784124617,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93266}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784124617,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93267}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784124618,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100312}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784124618,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100313}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784124619,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101603}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784124619,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101766}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784124620,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101767}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549602,"created_at":1700656372,"updated_at":1784124621,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101768}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784124621,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":102101}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784124621,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":104565}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784124621,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":110711}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784544441,"created_at":1706516718,"updated_at":1784124623,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":114408}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784124623,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129776}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784124623,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129929}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784124623,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":130668}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784124623,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":142567}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784124624,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":143600}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784124624,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147658}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784124627,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147659}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784124627,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":150625}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565031,"created_at":1717573275,"updated_at":1784124628,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":152109}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784124629,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":155823}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784124631,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":157665}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784124631,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":158194}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784124631,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":161452}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163405}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163406}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784124632,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":165582}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784124632,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":172528}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784124633,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":173521}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784124636,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174479}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784124636,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174482}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784124636,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176117}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784124636,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176131}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784124639,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":178102}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784124640,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":180191}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784124642,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":181433}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547155,"created_at":1726818141,"updated_at":1784124643,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":185107}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784615614,"created_at":1727707400,"updated_at":1784124644,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187955}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784124644,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188268}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784124645,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188269}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784124646,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188270}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784124646,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188271}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784124646,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":189601}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784124646,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":191897}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784124647,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199014}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784124647,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199349}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784124647,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205911}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784124648,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205958}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784124649,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206343}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784124651,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206781}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784124651,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":209547}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784124653,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212260}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784124653,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213204}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784124656,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213237}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784124657,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229256}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784124657,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":245881}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123151,"created_at":1743676587,"updated_at":1784124659,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":252845}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784124659,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":253945}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784124662,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":265192}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575854,"created_at":1753108716,"updated_at":1784124664,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":294102}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547303,"created_at":1753365389,"updated_at":1784124664,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":295579}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784124666,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":300549}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784124666,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310518}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784124666,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310811}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784567735,"created_at":1757321593,"updated_at":1784124671,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":313221}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573759,"created_at":1757936429,"updated_at":1784124672,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":315362}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784124673,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":324335}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784124673,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":325964}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784124673,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":327774}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784124674,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":328615}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784124674,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348001}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784124674,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348024}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784124674,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":350651}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784124675,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":361460}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784124675,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":373492}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784124678,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":377589}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784124680,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":390465}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784568957,"created_at":1773824025,"updated_at":1784124682,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":394583}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784314601,"created_at":1774004046,"updated_at":1784124691,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":395945}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784557589,"created_at":1774358224,"updated_at":1784124692,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":397140}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784124692,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":402185}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1784124694,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412590}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514827,"created_at":1777031419,"updated_at":1784124694,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412618}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784124695,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":415434}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784124698,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":416131}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205277,"created_at":1778666928,"updated_at":1784124698,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421091}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205149,"created_at":1778666929,"updated_at":1784124699,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421092}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784124700,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421459}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784124700,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422256}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784124700,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422257}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784614830,"created_at":1778840642,"updated_at":1784124700,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422260}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784124701,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":425558}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784124702,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426383}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784124705,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426384}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784124706,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439111}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784124708,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439112}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784124708,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439115}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784124708,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439116}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1784124708,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":442196}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784124708,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":452235}}],"groups":[{"id":1,"name":"System Administrators","description":"Default group for administrators, always has all permissions.","colour":"#777777","administrator":1,"created_at":1631891524,"updated_at":1631891524,"pivot":{"department_id":38,"group_id":1},"users":[{"id":1,"brand_id":null,"role":1,"firstname":"Eric","lastname":"Martin","email":"eric.m@touchsupport.com","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1653576780,"created_at":1631891602,"updated_at":1755875229,"formatted_name":"Eric Martin","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1},"departmentsubscriptions":[],"opsettings":{"id":1,"user_id":1,"session_id":null,"template":"0","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"1","take_ownership":"1","pause_duetime":"1","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1631891602,"updated_at":1646677130}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205390,"created_at":1648724017,"updated_at":1784124587,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1692}}]},{"id":2,"name":"TS Support Staff","description":"TS Agents","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416054,"pivot":{"department_id":38,"group_id":2},"users":[{"id":11291,"brand_id":null,"role":1,"firstname":"Margareta","lastname":"Kolaric","email":"margareta.k@touchsupport.com","email_verified":1,"active":0,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1659985227,"created_at":1658299730,"updated_at":1660038707,"formatted_name":"Margareta Kolaric","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11291}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784124568,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12},"departmentsubscriptions":[],"opsettings":{"id":12,"user_id":12,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144013,"updated_at":1784124568}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124568,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14},"departmentsubscriptions":[],"opsettings":{"id":14,"user_id":14,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784124568}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784124569,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17},"departmentsubscriptions":[],"opsettings":{"id":17,"user_id":17,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784124569}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784124569,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":166},"departmentsubscriptions":[],"opsettings":{"id":39,"user_id":166,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677519,"updated_at":1784124569}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124569,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":167},"departmentsubscriptions":[],"opsettings":{"id":40,"user_id":167,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784124569}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784124570,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":168},"departmentsubscriptions":[],"opsettings":{"id":41,"user_id":168,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784124570}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":169},"departmentsubscriptions":[],"opsettings":{"id":42,"user_id":169,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784124570}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784124570,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":170},"departmentsubscriptions":[],"opsettings":{"id":43,"user_id":170,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784124570}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784124571,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":171},"departmentsubscriptions":[],"opsettings":{"id":44,"user_id":171,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677522,"updated_at":1784124571}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784124571,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176},"departmentsubscriptions":[],"opsettings":{"id":49,"user_id":176,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677525,"updated_at":1784124571}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784124572,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":179},"departmentsubscriptions":[],"opsettings":{"id":52,"user_id":179,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677526,"updated_at":1784124572}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784124572,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":182},"departmentsubscriptions":[],"opsettings":{"id":55,"user_id":182,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677528,"updated_at":1784124572}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784124572,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":183},"departmentsubscriptions":[],"opsettings":{"id":56,"user_id":183,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677529,"updated_at":1784124572}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784124573,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":186},"departmentsubscriptions":[],"opsettings":{"id":59,"user_id":186,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677530,"updated_at":1784124573}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784124573,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187},"departmentsubscriptions":[],"opsettings":{"id":60,"user_id":187,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677531,"updated_at":1784124573}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784124574,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188},"departmentsubscriptions":[],"opsettings":{"id":61,"user_id":188,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677532,"updated_at":1784124574}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784124575,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":190},"departmentsubscriptions":[],"opsettings":{"id":63,"user_id":190,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677533,"updated_at":1784124575}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784124575,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":196},"departmentsubscriptions":[],"opsettings":{"id":69,"user_id":196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677536,"updated_at":1784124575}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784124575,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":197},"departmentsubscriptions":[],"opsettings":{"id":70,"user_id":197,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677537,"updated_at":1784124575}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":198},"departmentsubscriptions":[],"opsettings":{"id":71,"user_id":198,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784124576}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784124576,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199},"departmentsubscriptions":[],"opsettings":{"id":72,"user_id":199,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784124576}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784124576,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":200},"departmentsubscriptions":[],"opsettings":{"id":73,"user_id":200,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677539,"updated_at":1784124576}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784124576,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":203},"departmentsubscriptions":[],"opsettings":{"id":76,"user_id":203,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1784124576}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784124577,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205},"departmentsubscriptions":[],"opsettings":{"id":78,"user_id":205,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677541,"updated_at":1784124577}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784124577,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":207},"departmentsubscriptions":[],"opsettings":{"id":80,"user_id":207,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677542,"updated_at":1784124577}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":211},"departmentsubscriptions":[],"opsettings":{"id":84,"user_id":211,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124578}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784124578,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":212},"departmentsubscriptions":[],"opsettings":{"id":85,"user_id":212,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124578}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213},"departmentsubscriptions":[],"opsettings":{"id":86,"user_id":213,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124579}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784124579,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":214},"departmentsubscriptions":[],"opsettings":{"id":87,"user_id":214,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784124579}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":215},"departmentsubscriptions":[],"opsettings":{"id":88,"user_id":215,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784124579}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784124579,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":216},"departmentsubscriptions":[],"opsettings":{"id":89,"user_id":216,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784124579}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":219},"departmentsubscriptions":[],"opsettings":{"id":92,"user_id":219,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124579}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124579,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":220},"departmentsubscriptions":[],"opsettings":{"id":93,"user_id":220,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124579}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784124580,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":221},"departmentsubscriptions":[],"opsettings":{"id":94,"user_id":221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784124580}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784124580,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":224},"departmentsubscriptions":[],"opsettings":{"id":97,"user_id":224,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677546,"updated_at":1784124580}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":226},"departmentsubscriptions":[],"opsettings":{"id":99,"user_id":226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124582}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784124582,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":227},"departmentsubscriptions":[],"opsettings":{"id":100,"user_id":227,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124582}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565332,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":228},"departmentsubscriptions":[],"opsettings":{"id":101,"user_id":228,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124583}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784124583,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229},"departmentsubscriptions":[],"opsettings":{"id":102,"user_id":229,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784124583}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784124583,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":233},"departmentsubscriptions":[],"opsettings":{"id":106,"user_id":233,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677548,"updated_at":1784124583}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784124583,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":234},"departmentsubscriptions":[],"opsettings":{"id":107,"user_id":234,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677549,"updated_at":1784124583}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":237},"departmentsubscriptions":[],"opsettings":{"id":110,"user_id":237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124584}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124584,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":238},"departmentsubscriptions":[],"opsettings":{"id":111,"user_id":238,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124584}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":239},"departmentsubscriptions":[],"opsettings":{"id":112,"user_id":239,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124585}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784124585,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":240},"departmentsubscriptions":[],"opsettings":{"id":113,"user_id":240,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784124585}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784124585,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":962},"departmentsubscriptions":[],"opsettings":{"id":123,"user_id":962,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647841009,"updated_at":1784124585}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784124586,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1070},"departmentsubscriptions":[],"opsettings":{"id":124,"user_id":1070,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648037192,"updated_at":1784124586}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784124586,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1135},"departmentsubscriptions":[],"opsettings":{"id":126,"user_id":1135,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648115622,"updated_at":1784124586}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784124586,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1532},"departmentsubscriptions":[],"opsettings":{"id":131,"user_id":1532,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648644758,"updated_at":1784124586}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784124587,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1786},"departmentsubscriptions":[],"opsettings":{"id":137,"user_id":1786,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648818067,"updated_at":1784124587}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784124587,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2226},"departmentsubscriptions":[],"opsettings":{"id":138,"user_id":2226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649231755,"updated_at":1784124587}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784124587,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2508},"departmentsubscriptions":[],"opsettings":{"id":139,"user_id":2508,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649415182,"updated_at":1784124587}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784124588,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3449},"departmentsubscriptions":[],"opsettings":{"id":140,"user_id":3449,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649924213,"updated_at":1784124588}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784124589,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3720},"departmentsubscriptions":[],"opsettings":{"id":141,"user_id":3720,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650388098,"updated_at":1784124589}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784124590,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3819},"departmentsubscriptions":[],"opsettings":{"id":142,"user_id":3819,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650529948,"updated_at":1784124590}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784124590,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":4642},"departmentsubscriptions":[],"opsettings":{"id":148,"user_id":4642,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1651238452,"updated_at":1784124590}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784124590,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":6317},"departmentsubscriptions":[],"opsettings":{"id":152,"user_id":6317,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1653076275,"updated_at":1784124590}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784124590,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9730},"departmentsubscriptions":[],"opsettings":{"id":157,"user_id":9730,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656593780,"updated_at":1784124590}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784124591,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9922},"departmentsubscriptions":[],"opsettings":{"id":158,"user_id":9922,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656682872,"updated_at":1784124591}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784124591,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":10792},"departmentsubscriptions":[],"opsettings":{"id":162,"user_id":10792,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1657610986,"updated_at":1784124591}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784124591,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11192},"departmentsubscriptions":[],"opsettings":{"id":164,"user_id":11192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1658215011,"updated_at":1784124591}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784124591,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12035},"departmentsubscriptions":[],"opsettings":{"id":167,"user_id":12035,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659196776,"updated_at":1784124591}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784124592,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12581},"departmentsubscriptions":[],"opsettings":{"id":170,"user_id":12581,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659958008,"updated_at":1784124592}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784124592,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13137},"departmentsubscriptions":[],"opsettings":{"id":174,"user_id":13137,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660547474,"updated_at":1784124592}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784124593,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13140},"departmentsubscriptions":[],"opsettings":{"id":177,"user_id":13140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660559835,"updated_at":1784124593}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784124593,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13141},"departmentsubscriptions":[],"opsettings":{"id":178,"user_id":13141,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660560866,"updated_at":1784124593}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784555632,"created_at":1660725795,"updated_at":1784124593,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13394},"departmentsubscriptions":[],"opsettings":{"id":179,"user_id":13394,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660725795,"updated_at":1784124593}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784124593,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13621},"departmentsubscriptions":[],"opsettings":{"id":180,"user_id":13621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661157885,"updated_at":1784124593}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784124593,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14263},"departmentsubscriptions":[],"opsettings":{"id":184,"user_id":14263,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757736,"updated_at":1784124593}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784124593,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14264},"departmentsubscriptions":[],"opsettings":{"id":185,"user_id":14264,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757998,"updated_at":1784124593}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784124593,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16059},"departmentsubscriptions":[],"opsettings":{"id":189,"user_id":16059,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318144,"updated_at":1784124593}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784124594,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16060},"departmentsubscriptions":[],"opsettings":{"id":190,"user_id":16060,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318616,"updated_at":1784124594}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784124594,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17854},"departmentsubscriptions":[],"opsettings":{"id":196,"user_id":17854,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665143930,"updated_at":1784124594}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784124594,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":18951},"departmentsubscriptions":[],"opsettings":{"id":198,"user_id":18951,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665765378,"updated_at":1784124594}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784124594,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":20092},"departmentsubscriptions":[],"opsettings":{"id":202,"user_id":20092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1666699873,"updated_at":1784124594}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784124594,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":23856},"departmentsubscriptions":[],"opsettings":{"id":213,"user_id":23856,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669026228,"updated_at":1784124594}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784124594,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":24811},"departmentsubscriptions":[],"opsettings":{"id":218,"user_id":24811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669817686,"updated_at":1784124594}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784124595,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29398},"departmentsubscriptions":[],"opsettings":{"id":230,"user_id":29398,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672645809,"updated_at":1784124595}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784124596,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29399},"departmentsubscriptions":[],"opsettings":{"id":231,"user_id":29399,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672646800,"updated_at":1784124596}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784124596,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":35583},"departmentsubscriptions":[],"opsettings":{"id":243,"user_id":35583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1675667013,"updated_at":1784124596}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573614,"created_at":1676552030,"updated_at":1784124597,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37392},"departmentsubscriptions":[],"opsettings":{"id":250,"user_id":37392,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676552030,"updated_at":1784124597}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784124597,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37580},"departmentsubscriptions":[],"opsettings":{"id":252,"user_id":37580,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676622099,"updated_at":1784124597}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784606910,"created_at":1677491742,"updated_at":1784124597,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":38823},"departmentsubscriptions":[],"opsettings":{"id":254,"user_id":38823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677491742,"updated_at":1784124597}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784124598,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":39064},"departmentsubscriptions":[],"opsettings":{"id":255,"user_id":39064,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677572540,"updated_at":1784124598}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784124598,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":40010},"departmentsubscriptions":[],"opsettings":{"id":261,"user_id":40010,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1678082291,"updated_at":1784124598}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784124600,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43609},"departmentsubscriptions":[],"opsettings":{"id":264,"user_id":43609,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679470161,"updated_at":1784124600}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784124600,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43659},"departmentsubscriptions":[],"opsettings":{"id":265,"user_id":43659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679480588,"updated_at":1784124600}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784124602,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43661},"departmentsubscriptions":[],"opsettings":{"id":266,"user_id":43661,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679485129,"updated_at":1784124602}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784124602,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":44807},"departmentsubscriptions":[],"opsettings":{"id":268,"user_id":44807,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679988944,"updated_at":1784124602}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784124603,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45606},"departmentsubscriptions":[],"opsettings":{"id":270,"user_id":45606,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680250214,"updated_at":1784124603}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784124603,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45621},"departmentsubscriptions":[],"opsettings":{"id":272,"user_id":45621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680262558,"updated_at":1784124603}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784124603,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47555},"departmentsubscriptions":[],"opsettings":{"id":279,"user_id":47555,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681204018,"updated_at":1784124603}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784124604,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47889},"departmentsubscriptions":[],"opsettings":{"id":280,"user_id":47889,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681285737,"updated_at":1784124604}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784124604,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47890},"departmentsubscriptions":[],"opsettings":{"id":281,"user_id":47890,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681287575,"updated_at":1784124604}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784124605,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50420},"departmentsubscriptions":[],"opsettings":{"id":284,"user_id":50420,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682502421,"updated_at":1784124605}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784124605,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50988},"departmentsubscriptions":[],"opsettings":{"id":286,"user_id":50988,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682679278,"updated_at":1784124605}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784598282,"created_at":1683896403,"updated_at":1784124605,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54122},"departmentsubscriptions":[],"opsettings":{"id":295,"user_id":54122,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1683896403,"updated_at":1784124605}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784552729,"created_at":1684135695,"updated_at":1784124605,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54318},"departmentsubscriptions":[],"opsettings":{"id":299,"user_id":54318,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684135695,"updated_at":1784124605}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784124606,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":55497},"departmentsubscriptions":[],"opsettings":{"id":305,"user_id":55497,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684738981,"updated_at":1784124606}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784124606,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":57150},"departmentsubscriptions":[],"opsettings":{"id":307,"user_id":57150,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1685520309,"updated_at":1784124606}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784124607,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":61223},"departmentsubscriptions":[],"opsettings":{"id":311,"user_id":61223,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686551124,"updated_at":1784124607}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784124609,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":62638},"departmentsubscriptions":[],"opsettings":{"id":313,"user_id":62638,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686903862,"updated_at":1784124609}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784288472,"created_at":1687270955,"updated_at":1784124609,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":63371},"departmentsubscriptions":[],"opsettings":{"id":316,"user_id":63371,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687270955,"updated_at":1784223486}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784124610,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64056},"departmentsubscriptions":[],"opsettings":{"id":317,"user_id":64056,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532468,"updated_at":1784124610}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784124610,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64088},"departmentsubscriptions":[],"opsettings":{"id":318,"user_id":64088,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532874,"updated_at":1784124610}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784124610,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65694},"departmentsubscriptions":[],"opsettings":{"id":319,"user_id":65694,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688144997,"updated_at":1784124610}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784124610,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65712},"departmentsubscriptions":[],"opsettings":{"id":321,"user_id":65712,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688145341,"updated_at":1784124610}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784124611,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":68282},"departmentsubscriptions":[],"opsettings":{"id":329,"user_id":68282,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1689087107,"updated_at":1784124611}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784551798,"created_at":1690529205,"updated_at":1784124611,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":73104},"departmentsubscriptions":[],"opsettings":{"id":340,"user_id":73104,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1690529205,"updated_at":1784124611}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575975,"created_at":1694179368,"updated_at":1784124613,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":84159},"departmentsubscriptions":[],"opsettings":{"id":351,"user_id":84159,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694179368,"updated_at":1784124613}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784124613,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":85936},"departmentsubscriptions":[],"opsettings":{"id":354,"user_id":85936,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694763552,"updated_at":1784124613}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784124613,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":86614},"departmentsubscriptions":[],"opsettings":{"id":355,"user_id":86614,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695104414,"updated_at":1784124613}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784124614,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89431},"departmentsubscriptions":[],"opsettings":{"id":357,"user_id":89431,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695974359,"updated_at":1784124614}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784124615,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89649},"departmentsubscriptions":[],"opsettings":{"id":360,"user_id":89649,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695996021,"updated_at":1784124615}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784124616,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":90031},"departmentsubscriptions":[],"opsettings":{"id":361,"user_id":90031,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696232852,"updated_at":1784124616}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784124616,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":91342},"departmentsubscriptions":[],"opsettings":{"id":364,"user_id":91342,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696580015,"updated_at":1784124616}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784124617,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":92300},"departmentsubscriptions":[],"opsettings":{"id":365,"user_id":92300,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696939254,"updated_at":1784124617}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784124617,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93266},"departmentsubscriptions":[],"opsettings":{"id":366,"user_id":93266,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697187476,"updated_at":1784124617}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784124617,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93267},"departmentsubscriptions":[],"opsettings":{"id":367,"user_id":93267,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697189887,"updated_at":1784124617}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784124618,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100312},"departmentsubscriptions":[],"opsettings":{"id":375,"user_id":100312,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699958632,"updated_at":1784124618}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784124618,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100313},"departmentsubscriptions":[],"opsettings":{"id":376,"user_id":100313,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699959005,"updated_at":1784124618}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784124619,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101603},"departmentsubscriptions":[],"opsettings":{"id":379,"user_id":101603,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700560053,"updated_at":1784124619}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784124619,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101766},"departmentsubscriptions":[],"opsettings":{"id":381,"user_id":101766,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656370,"updated_at":1784124619}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784124620,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101767},"departmentsubscriptions":[],"opsettings":{"id":382,"user_id":101767,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656371,"updated_at":1784124620}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549602,"created_at":1700656372,"updated_at":1784124621,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101768},"departmentsubscriptions":[],"opsettings":{"id":383,"user_id":101768,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656372,"updated_at":1784124621}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784124621,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":102101},"departmentsubscriptions":[],"opsettings":{"id":384,"user_id":102101,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700678235,"updated_at":1784124621}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784124621,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":104565},"departmentsubscriptions":[],"opsettings":{"id":391,"user_id":104565,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1701853526,"updated_at":1784124621}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784124621,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":110711},"departmentsubscriptions":[],"opsettings":{"id":402,"user_id":110711,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1704798305,"updated_at":1784124621}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784544441,"created_at":1706516718,"updated_at":1784124623,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":114408},"departmentsubscriptions":[],"opsettings":{"id":410,"user_id":114408,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1706516718,"updated_at":1784124623}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784124623,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129776},"departmentsubscriptions":[],"opsettings":{"id":417,"user_id":129776,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708331300,"updated_at":1784124623}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784124623,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":130668},"departmentsubscriptions":[],"opsettings":{"id":421,"user_id":130668,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708684636,"updated_at":1784124623}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784124623,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":142567},"departmentsubscriptions":[],"opsettings":{"id":443,"user_id":142567,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1713860284,"updated_at":1784124623}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784124624,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":143600},"departmentsubscriptions":[],"opsettings":{"id":447,"user_id":143600,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1714475594,"updated_at":1784124624}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784124627,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":147659},"departmentsubscriptions":[],"opsettings":{"id":457,"user_id":147659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784124627}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784124627,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":150625},"departmentsubscriptions":[],"opsettings":{"id":466,"user_id":150625,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717159265,"updated_at":1784124627}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565031,"created_at":1717573275,"updated_at":1784124628,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":152109},"departmentsubscriptions":[],"opsettings":{"id":467,"user_id":152109,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717573275,"updated_at":1784553932}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784124629,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":155823},"departmentsubscriptions":[],"opsettings":{"id":469,"user_id":155823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1718369948,"updated_at":1784124629}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784124631,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":157665},"departmentsubscriptions":[],"opsettings":{"id":472,"user_id":157665,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719225931,"updated_at":1784124631}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784124631,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":158194},"departmentsubscriptions":[],"opsettings":{"id":474,"user_id":158194,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719342230,"updated_at":1784124631}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784124631,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":161452},"departmentsubscriptions":[],"opsettings":{"id":479,"user_id":161452,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720165720,"updated_at":1784124631}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163405},"departmentsubscriptions":[],"opsettings":{"id":485,"user_id":163405,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784124632}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784124632,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163406},"departmentsubscriptions":[],"opsettings":{"id":486,"user_id":163406,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784124632}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784124632,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":165582},"departmentsubscriptions":[],"opsettings":{"id":490,"user_id":165582,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1721387791,"updated_at":1784124632}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784124632,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":172528},"departmentsubscriptions":[],"opsettings":{"id":492,"user_id":172528,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723206420,"updated_at":1784124632}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784124633,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":173521},"departmentsubscriptions":[],"opsettings":{"id":494,"user_id":173521,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723626877,"updated_at":1784124633}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784124636,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174479},"departmentsubscriptions":[],"opsettings":{"id":495,"user_id":174479,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060421,"updated_at":1784124636}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784124636,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174482},"departmentsubscriptions":[],"opsettings":{"id":498,"user_id":174482,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060937,"updated_at":1784124636}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784124636,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176117},"departmentsubscriptions":[],"opsettings":{"id":501,"user_id":176117,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724410137,"updated_at":1784124636}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784124636,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176131},"departmentsubscriptions":[],"opsettings":{"id":503,"user_id":176131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724417290,"updated_at":1784124636}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784124639,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":178102},"departmentsubscriptions":[],"opsettings":{"id":506,"user_id":178102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725003698,"updated_at":1784124639}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784124640,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":180191},"departmentsubscriptions":[],"opsettings":{"id":510,"user_id":180191,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725608179,"updated_at":1784124640}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784124642,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":181433},"departmentsubscriptions":[],"opsettings":{"id":512,"user_id":181433,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725975355,"updated_at":1784124642}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547155,"created_at":1726818141,"updated_at":1784124643,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":185107},"departmentsubscriptions":[],"opsettings":{"id":517,"user_id":185107,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1726818141,"updated_at":1784124643}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784615614,"created_at":1727707400,"updated_at":1784124644,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187955},"departmentsubscriptions":[],"opsettings":{"id":521,"user_id":187955,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727707400,"updated_at":1784124644}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784124644,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188268},"departmentsubscriptions":[],"opsettings":{"id":523,"user_id":188268,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727768525,"updated_at":1784124644}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784124645,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188269},"departmentsubscriptions":[],"opsettings":{"id":524,"user_id":188269,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727771176,"updated_at":1784124645}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784124646,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188270},"departmentsubscriptions":[],"opsettings":{"id":525,"user_id":188270,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772061,"updated_at":1784124646}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784124646,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188271},"departmentsubscriptions":[],"opsettings":{"id":526,"user_id":188271,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772908,"updated_at":1784124646}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784124646,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":189601},"departmentsubscriptions":[],"opsettings":{"id":528,"user_id":189601,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728042992,"updated_at":1784124646}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784124646,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":191897},"departmentsubscriptions":[],"opsettings":{"id":530,"user_id":191897,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728909865,"updated_at":1784124646}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784124647,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199014},"departmentsubscriptions":[],"opsettings":{"id":531,"user_id":199014,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729236676,"updated_at":1784124647}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784124647,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199349},"departmentsubscriptions":[],"opsettings":{"id":532,"user_id":199349,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729495778,"updated_at":1784124647}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784124647,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205911},"departmentsubscriptions":[],"opsettings":{"id":536,"user_id":205911,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731330645,"updated_at":1784124647}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784124648,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205958},"departmentsubscriptions":[],"opsettings":{"id":538,"user_id":205958,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731335296,"updated_at":1784124648}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784124649,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206343},"departmentsubscriptions":[],"opsettings":{"id":539,"user_id":206343,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731419853,"updated_at":1784124649}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784124651,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206781},"departmentsubscriptions":[],"opsettings":{"id":540,"user_id":206781,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731489969,"updated_at":1784124651}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784124651,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":209547},"departmentsubscriptions":[],"opsettings":{"id":543,"user_id":209547,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1732280917,"updated_at":1784124651}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784124653,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213204},"departmentsubscriptions":[],"opsettings":{"id":546,"user_id":213204,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733482357,"updated_at":1784124653}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784124656,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213237},"departmentsubscriptions":[],"opsettings":{"id":547,"user_id":213237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733490034,"updated_at":1784124656}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784124657,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229256},"departmentsubscriptions":[],"opsettings":{"id":549,"user_id":229256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1738325589,"updated_at":1784124657}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784124657,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":245881},"departmentsubscriptions":[],"opsettings":{"id":556,"user_id":245881,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1742201232,"updated_at":1784124657}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784124659,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":253945},"departmentsubscriptions":[],"opsettings":{"id":560,"user_id":253945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1744012545,"updated_at":1784124659}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784124662,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":265192},"departmentsubscriptions":[],"opsettings":{"id":562,"user_id":265192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1746538563,"updated_at":1784124662}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575854,"created_at":1753108716,"updated_at":1784124664,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":294102},"departmentsubscriptions":[],"opsettings":{"id":565,"user_id":294102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1753108716,"updated_at":1784124664}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784124666,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310518},"departmentsubscriptions":[],"opsettings":{"id":569,"user_id":310518,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756820653,"updated_at":1784124666}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784124666,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310811},"departmentsubscriptions":[],"opsettings":{"id":570,"user_id":310811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756886835,"updated_at":1784124666}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784567735,"created_at":1757321593,"updated_at":1784124671,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":313221},"departmentsubscriptions":[],"opsettings":{"id":571,"user_id":313221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1757321593,"updated_at":1784124671}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573759,"created_at":1757936429,"updated_at":1784124672,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":315362},"departmentsubscriptions":[],"opsettings":{"id":620,"user_id":315362,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":0,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778667441,"updated_at":1784124672}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784124673,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":324335},"departmentsubscriptions":[],"opsettings":{"id":574,"user_id":324335,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759734000,"updated_at":1784124673}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784124673,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":325964},"departmentsubscriptions":[],"opsettings":{"id":576,"user_id":325964,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759906412,"updated_at":1784124673}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784124673,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":327774},"departmentsubscriptions":[],"opsettings":{"id":577,"user_id":327774,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760341688,"updated_at":1784124673}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784124674,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":328615},"departmentsubscriptions":[],"opsettings":{"id":578,"user_id":328615,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760515834,"updated_at":1784124674}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784124674,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348001},"departmentsubscriptions":[],"opsettings":{"id":586,"user_id":348001,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764319891,"updated_at":1784124674}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784124674,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348024},"departmentsubscriptions":[],"opsettings":{"id":587,"user_id":348024,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764327473,"updated_at":1784124674}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784124674,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":350651},"departmentsubscriptions":[],"opsettings":{"id":589,"user_id":350651,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764852139,"updated_at":1784124674}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784124675,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":361460},"departmentsubscriptions":[],"opsettings":{"id":592,"user_id":361460,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1767360582,"updated_at":1784124675}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784124675,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":373492},"departmentsubscriptions":[],"opsettings":{"id":598,"user_id":373492,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1769617210,"updated_at":1784124675}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784124678,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":377589},"departmentsubscriptions":[],"opsettings":{"id":599,"user_id":377589,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1770376135,"updated_at":1784124678}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784124680,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":390465},"departmentsubscriptions":[],"opsettings":{"id":604,"user_id":390465,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773056340,"updated_at":1784124680}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784568957,"created_at":1773824025,"updated_at":1784124682,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":394583},"departmentsubscriptions":[],"opsettings":{"id":605,"user_id":394583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773824025,"updated_at":1784124682}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784314601,"created_at":1774004046,"updated_at":1784124691,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":395945},"departmentsubscriptions":[],"opsettings":{"id":606,"user_id":395945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774004046,"updated_at":1784124691}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784557589,"created_at":1774358224,"updated_at":1784124692,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":397140},"departmentsubscriptions":[],"opsettings":{"id":608,"user_id":397140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":2,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774358224,"updated_at":1784124692}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784124692,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":402185},"departmentsubscriptions":[],"opsettings":{"id":609,"user_id":402185,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1775132104,"updated_at":1784124692}},{"id":412590,"brand_id":null,"role":1,"firstname":"RinaG","lastname":"","email":"rinag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777022210,"updated_at":1784124694,"formatted_name":"RinaG","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412590},"departmentsubscriptions":[],"opsettings":{"id":614,"user_id":412590,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777022210,"updated_at":1784124694}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514827,"created_at":1777031419,"updated_at":1784124694,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412618},"departmentsubscriptions":[],"opsettings":{"id":615,"user_id":412618,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777031419,"updated_at":1784124694}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784124695,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":415434},"departmentsubscriptions":[],"opsettings":{"id":616,"user_id":415434,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777621332,"updated_at":1784124695}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784124698,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":416131},"departmentsubscriptions":[],"opsettings":{"id":617,"user_id":416131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777894436,"updated_at":1784124698}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784124700,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":421459},"departmentsubscriptions":[],"opsettings":{"id":621,"user_id":421459,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778695608,"updated_at":1784124700}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784124700,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422256},"departmentsubscriptions":[],"opsettings":{"id":622,"user_id":422256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778833304,"updated_at":1784124700}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784124700,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422257},"departmentsubscriptions":[],"opsettings":{"id":623,"user_id":422257,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778834103,"updated_at":1784124700}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784614830,"created_at":1778840642,"updated_at":1784124700,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422260},"departmentsubscriptions":[],"opsettings":{"id":625,"user_id":422260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778840642,"updated_at":1784124700}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784124701,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":425558},"departmentsubscriptions":[],"opsettings":{"id":627,"user_id":425558,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779458914,"updated_at":1784124701}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784124702,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426383},"departmentsubscriptions":[],"opsettings":{"id":628,"user_id":426383,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773113,"updated_at":1784124702}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784124705,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426384},"departmentsubscriptions":[],"opsettings":{"id":629,"user_id":426384,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773280,"updated_at":1784124705}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784124706,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439111},"departmentsubscriptions":[],"opsettings":{"id":631,"user_id":439111,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781855110,"updated_at":1784124706}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784124708,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439112},"departmentsubscriptions":[],"opsettings":{"id":632,"user_id":439112,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781856605,"updated_at":1784124708}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784124708,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439115},"departmentsubscriptions":[],"opsettings":{"id":633,"user_id":439115,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781862241,"updated_at":1784124708}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784124708,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439116},"departmentsubscriptions":[],"opsettings":{"id":634,"user_id":439116,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781863349,"updated_at":1784124708}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1784124708,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":442196},"departmentsubscriptions":[],"opsettings":{"id":635,"user_id":442196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1782471105,"updated_at":1784124708}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784124708,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":452235},"departmentsubscriptions":[],"opsettings":{"id":636,"user_id":452235,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1784018889,"updated_at":1784124708}}]},{"id":3,"name":"TS Support Administrator","description":"TS Admins","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416048,"pivot":{"department_id":38,"group_id":3},"users":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784124565,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":3},"departmentsubscriptions":[],"opsettings":{"id":3,"user_id":3,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1632246825,"updated_at":1784124565}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784124566,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":5},"departmentsubscriptions":[],"opsettings":{"id":5,"user_id":5,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144011,"updated_at":1784124566}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784233079,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":7},"departmentsubscriptions":[],"opsettings":{"id":7,"user_id":7,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":8},"departmentsubscriptions":[],"opsettings":{"id":8,"user_id":8,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784124566,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":9},"departmentsubscriptions":[],"opsettings":{"id":9,"user_id":9,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":100,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.6.1","shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784124566}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573974,"created_at":1647609244,"updated_at":1784124585,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":934},"departmentsubscriptions":[],"opsettings":{"id":121,"user_id":934,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647609244,"updated_at":1784124585}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205390,"created_at":1648724017,"updated_at":1784124587,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1692},"departmentsubscriptions":[],"opsettings":{"id":134,"user_id":1692,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648724017,"updated_at":1784124587}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784124587,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1737},"departmentsubscriptions":[],"opsettings":{"id":135,"user_id":1737,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648747845,"updated_at":1784124587}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784124623,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":129929},"departmentsubscriptions":[],"opsettings":{"id":418,"user_id":129929,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708426026,"updated_at":1784124623}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784124624,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":147658},"departmentsubscriptions":[],"opsettings":{"id":456,"user_id":147658,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784124624}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784124653,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":212260},"departmentsubscriptions":[],"opsettings":{"id":545,"user_id":212260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733320600,"updated_at":1784124653}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123151,"created_at":1743676587,"updated_at":1784124659,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":252845},"departmentsubscriptions":[],"opsettings":{"id":559,"user_id":252845,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1743676587,"updated_at":1784124659}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547303,"created_at":1753365389,"updated_at":1784124664,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":295579},"departmentsubscriptions":[],"opsettings":{"id":566,"user_id":295579,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.7.3","shortcuts_enabled":"0","created_at":1753365389,"updated_at":1784124664}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784124666,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":300549},"departmentsubscriptions":[],"opsettings":{"id":567,"user_id":300549,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1754586039,"updated_at":1784124666}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205277,"created_at":1778666928,"updated_at":1784124698,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421091},"departmentsubscriptions":[],"opsettings":{"id":618,"user_id":421091,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666928,"updated_at":1784124698}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205149,"created_at":1778666929,"updated_at":1784124699,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421092},"departmentsubscriptions":[],"opsettings":{"id":619,"user_id":421092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666929,"updated_at":1784124699}}]}]},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"customfields":[],"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784589812,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","additional_emails":[]},"watching":[],"assigned":[],"channel":{"id":3,"name":"API","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"API"},"status":{"id":7,"name":"Quality Open","colour":"#ff6363","auto_close":0,"order":7,"created_at":1777647425,"updated_at":1779069329,"icon":"Q
","icon_without_tooltip":"Q
"},"priority":{"id":3,"name":"High","colour":"#e74c3c","order":3,"created_at":1631891524,"updated_at":1631891524,"icon":"3
","icon_without_tooltip":"3
"},"slaplan":null,"duetimes":null,"last_reply":{"id":376375,"ticket_id":225378,"channel_id":3,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":null,"by":1,"type":0,"excerpt":"This ticket was automatically copied to QA from SupportPal ticket #6114128. Original ticket ID: 225377 Original subject: [ACC-AP INFO] - CP: Missing invoice - Elite Medical Transportation LLC Original message: ------------------------- Can you ...","text":"This ticket was automatically copied to QA from SupportPal ticket #6114128.\n\nOriginal ticket ID: 225377\nOriginal subject: [ACC-AP INFO] - CP: Missing invoice - Elite Medical Transportation LLC\n\nOriginal message:\n-------------------------\nCan you please confirm with the vendor if we have any charges with March and May date of service? I attached an example. The invoice date is July but the Date of Service or Date of Call is June. We need those for March and May if there is any.--------------IP Address: 216.246.6.170","purified_text":"This ticket was automatically copied to QA from SupportPal ticket #6114128.\n\nOriginal ticket ID: 225377\nOriginal subject: [ACC-AP INFO] - CP: Missing invoice - Elite Medical Transportation LLC\n\nOriginal message:\n-------------------------\nCan you please confirm with the vendor if we have any charges with March and May date of service? I attached an example. The invoice date is July but the Date of Service or Date of Call is June. We need those for March and May if there is any.--------------IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784617956,"updated_at":1784617956},"tags":[]},"created_id":225378,"created_number":"8542857"}
[2026-07-21 07:12:39] Responding {"http_code":200,"success":true,"message":"QA ticket clone request completed","error":null}
[2026-07-21 11:03:30] Incoming webhook input {"ticket_id":"225430","has_secret":true}
[2026-07-21 11:03:30] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/225430","fields":[]}
[2026-07-21 11:03:30] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":225430,"number":"0398690","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":439113,"status_id":9,"priority_id":3,"sla_plan_id":null,"subject":"[ACC-AP INFO] - CP: Missing invoice - PCS OF MICHIGAN, INC","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":1,"has_draft":false,"last_reply_time":1784631809,"last_message_time":1784631809,"last_reply_id":376436,"last_message_id":376436,"last_reply_by":1,"last_message_by":1,"created_at":1784631809,"updated_at":1784631809,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/0398690?token=9add52f58dcd15e2c69a2495d542ae9d08267bca","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225430","token":"9add52f58dcd15e2c69a2495d542ae9d08267bca","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784628814,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":3,"name":"High","colour":"#e74c3c","order":3,"created_at":1631891524,"updated_at":1631891524,"icon":"3
","icon_without_tooltip":"3
"},"slaplan":null,"duetimes":null,"customfields":[{"id":285,"field_id":14,"ticket_id":225430,"value":"16","encrypted":0,"created_at":1784631809,"updated_at":1784631809},{"id":286,"field_id":25,"ticket_id":225430,"value":"90","encrypted":0,"created_at":1784631809,"updated_at":1784631809},{"id":287,"field_id":26,"ticket_id":225430,"value":"94","encrypted":0,"created_at":1784631809,"updated_at":1784631809}],"last_reply":{"id":376436,"ticket_id":225430,"channel_id":1,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"We're still missing April 2026 invoice from PCS of Michigan.\n\n--------------\nIP Address: 216.246.6.170","text":"We're still missing April 2026 invoice from PCS of Michigan.
--------------
IP Address: 216.246.6.170","purified_text":"We're still missing April 2026 invoice from PCS of Michigan.
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784631809,"updated_at":1784631809},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":225430,"created_number":"0398690"}
[2026-07-21 11:03:30] Parsed original ticket summary {"ticket_id":225430,"ticket_number":"0398690","subject":"[ACC-AP INFO] - CP: Missing invoice - PCS OF MICHIGAN, INC","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":439113,"user_email":"arlaine.f@touchsupport.com"}
[2026-07-21 11:03:30] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=225430","fields":["ticket_id"]}
[2026-07-21 11:03:30] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":376436,"ticket_id":225430,"channel_id":1,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"We're still missing April 2026 invoice from PCS of Michigan.\n\n--------------\nIP Address: 216.246.6.170","text":"We're still missing April 2026 invoice from PCS of Michigan.
--------------
IP Address: 216.246.6.170","purified_text":"We're still missing April 2026 invoice from PCS of Michigan.
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784631809,"updated_at":1784631809,"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784628814,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[{"id":248900,"upload_hash":"517b8067451eb50afdd3a6b3982d9ea6653b1bd18cfc4e16e9b1e4c0ac97a9f01d35a7fb9f04383b","ticket_id":225430,"message_id":376436,"original_name":"Screenshot 2026-07-21 130301.png","created_at":1784631809,"updated_at":1784631809,"direct_frontend_url":"https://paradigm.generalsupport.net/tickets/attachment/517b8067451eb50afdd3a6b3982d9ea6653b1bd18cfc4e16e9b1e4c0ac97a9f01d35a7fb9f04383b?ticket=0398690&token=9add52f58dcd15e2c69a2495d542ae9d08267bca","direct_operator_url":"https://paradigm.generalsupport.net/staff/ticket/attachment/517b8067451eb50afdd3a6b3982d9ea6653b1bd18cfc4e16e9b1e4c0ac97a9f01d35a7fb9f04383b","frontend_url":"paradigm.generalsupport.net/en/tickets/view/0398690?download=517b8067451eb50afdd3a6b3982d9ea6653b1bd18cfc4e16e9b1e4c0ac97a9f01d35a7fb9f04383b&token=9add52f58dcd15e2c69a2495d542ae9d08267bca","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225430?download=517b8067451eb50afdd3a6b3982d9ea6653b1bd18cfc4e16e9b1e4c0ac97a9f01d35a7fb9f04383b","upload":{"id":613722,"hash":"517b8067451eb50afdd3a6b3982d9ea6653b1bd18cfc4e16e9b1e4c0ac97a9f01d35a7fb9f04383b","filename":"Screenshot 2026-07-21 130301.png","folder":"tickets","mime":"image/png","size":"81.7 KB","token":null,"session_id":null,"created_at":1784631796,"updated_at":1784631809},"ticket":{"id":225430,"number":"0398690","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":439113,"status_id":9,"priority_id":3,"sla_plan_id":null,"subject":"[ACC-AP INFO] - CP: Missing invoice - PCS OF MICHIGAN, INC","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":1,"has_draft":false,"last_reply_time":1784631809,"last_message_time":1784631809,"last_reply_id":376436,"last_message_id":376436,"last_reply_by":1,"last_message_by":1,"created_at":1784631809,"updated_at":1784631809,"deleted_at":null,"token":"9add52f58dcd15e2c69a2495d542ae9d08267bca","duetimes":null}}]}],"created_id":null,"created_number":null}
[2026-07-21 11:03:30] Parsed original messages summary {"message_count":1}
[2026-07-21 11:03:30] Create QA ticket payload summary {"user":439113,"user_email":"arlaine.f@touchsupport.com","department":38,"status":7,"priority":3,"subject":"[QA Copy of #0398690] [ACC-AP INFO] - CP: Missing invoice - PCS OF MICHIGAN, INC","text_length":325}
[2026-07-21 11:03:30] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-07-21 11:03:35] SupportPal API response {"http_code":200,"status":"success","message":"Successfully created new ticket!","validation":{"id":225431,"number":"6881710","department_id":38,"department_email_id":8,"brand_id":1,"channel_id":3,"user_id":439113,"status_id":7,"priority_id":3,"sla_plan_id":null,"subject":"[QA Copy of #0398690] [ACC-AP INFO] - CP: Missing invoice - PCS OF MICHIGAN, INC","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784631811,"last_message_time":1784631811,"last_reply_id":376437,"last_message_id":376437,"last_reply_by":1,"last_message_by":1,"created_at":1784631811,"updated_at":1784631811,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/6881710?token=47d504707910bb1cb68fd409758544a85686eb4e","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225431","token":"47d504707910bb1cb68fd409758544a85686eb4e","department":{"id":38,"name":"Quality Assurance","description":"Quality Assurance","order":38,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":2,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667317,"updated_at":1782093645,"operators":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784625851,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784625851,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":5}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784233079,"created_at":1645144012,"updated_at":1784625852,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":7}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784625852,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":8}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784625852,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784625853,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784625854,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784625854,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784625854,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":166}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784625855,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":167}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784625855,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":168}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784625855,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":169}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784625855,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":170}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784625855,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":171}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784625856,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784625856,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":179}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784625857,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":182}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784625857,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":183}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784625858,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":186}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784625858,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784625858,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784625858,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":190}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784625859,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":196}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784625859,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":197}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784625860,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":198}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784625860,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784625861,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":200}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784625861,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":203}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784625861,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784625862,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":207}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784625862,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":211}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784625862,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784625862,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784625863,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":214}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784625863,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":215}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784625863,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":216}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784625864,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":219}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784625864,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":220}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784625864,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":221}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784625864,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":224}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784625865,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":226}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784625865,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":227}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565332,"created_at":1646677547,"updated_at":1784625865,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":228}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784625865,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784625865,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":233}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784625866,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":234}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784625866,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":237}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784625866,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":238}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784625867,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":239}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784625867,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":240}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573974,"created_at":1647609244,"updated_at":1784625867,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":934}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784625868,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":962}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784625868,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1070}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784625868,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1135}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784625868,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1532}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205390,"created_at":1648724017,"updated_at":1784625869,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1692}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784625869,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1737}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784625869,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1786}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784625869,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2226}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784625869,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2508}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784625870,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3449}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784625870,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3720}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784625870,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3819}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784625870,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":4642}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784625870,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":6317}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784625871,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9730}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784625871,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9922}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784625871,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":10792}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784625872,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":11192}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784625872,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12035}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784625872,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12581}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784625873,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13137}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784625873,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13140}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784625873,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13141}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784555632,"created_at":1660725795,"updated_at":1784625873,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13394}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784625874,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13621}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784625874,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14263}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784625874,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14264}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784625874,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16059}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784625875,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16060}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784625878,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17854}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784625879,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":18951}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784625880,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":20092}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784625881,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":23856}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784625881,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":24811}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784625882,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29398}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784625883,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29399}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784625883,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":35583}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573614,"created_at":1676552030,"updated_at":1784625883,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37392}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784625883,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37580}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784624863,"created_at":1677491742,"updated_at":1784625884,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":38823}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784625884,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":39064}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784625884,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":40010}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784625884,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43609}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784625885,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43659}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784625885,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43661}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784625886,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":44807}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784625886,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45606}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784625887,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45621}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784625887,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47555}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784625887,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47889}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784625888,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47890}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784625888,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50420}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784625889,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50988}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784598282,"created_at":1683896403,"updated_at":1784625890,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54122}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784552729,"created_at":1684135695,"updated_at":1784625890,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54318}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784625890,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":55497}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784625890,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":57150}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784625891,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":61223}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784625892,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":62638}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784288472,"created_at":1687270955,"updated_at":1784625892,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":63371}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784625893,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64056}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784625893,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64088}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784625893,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65694}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784625894,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65712}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784625894,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":68282}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784627877,"created_at":1690529205,"updated_at":1784625894,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":73104}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575975,"created_at":1694179368,"updated_at":1784625895,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":84159}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784625895,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":85936}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784625896,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":86614}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784625896,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89431}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784625896,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89649}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784625897,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":90031}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784625897,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":91342}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784625898,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":92300}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784625898,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93266}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784625898,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93267}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784625898,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100312}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784625899,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100313}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784625901,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101603}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784625901,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101766}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784625901,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101767}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549602,"created_at":1700656372,"updated_at":1784625903,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101768}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784625903,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":102101}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784625903,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":104565}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784625903,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":110711}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784544441,"created_at":1706516718,"updated_at":1784625904,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":114408}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784625904,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129776}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784625904,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129929}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784625911,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":130668}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784625912,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":142567}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784625912,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":143600}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784625912,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147658}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784625913,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147659}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784625913,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":150625}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565031,"created_at":1717573275,"updated_at":1784625914,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":152109}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784625914,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":155823}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784625914,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":157665}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784625914,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":158194}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784625914,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":161452}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784625915,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163405}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784625916,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163406}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784625916,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":165582}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784625916,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":172528}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784625917,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":173521}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784625918,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174479}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784625919,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174482}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784625919,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176117}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784625919,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176131}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784625919,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":178102}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784625920,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":180191}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784625920,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":181433}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784625464,"created_at":1726818141,"updated_at":1784625921,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":185107}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784615614,"created_at":1727707400,"updated_at":1784625922,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187955}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784625922,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188268}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784625922,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188269}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784625922,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188270}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784625923,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188271}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784625923,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":189601}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784625924,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":191897}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784625924,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199014}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784625925,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199349}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784625927,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205911}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784625928,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205958}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784625929,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206343}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784625929,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206781}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784625930,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":209547}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784625931,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212260}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784625931,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213204}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784625931,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213237}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784625931,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229256}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784625932,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":245881}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123151,"created_at":1743676587,"updated_at":1784625933,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":252845}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784625933,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":253945}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784625934,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":265192}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575854,"created_at":1753108716,"updated_at":1784625935,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":294102}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547303,"created_at":1753365389,"updated_at":1784625935,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":295579}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784625936,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":300549}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784625937,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310518}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784625940,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310811}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784567735,"created_at":1757321593,"updated_at":1784625940,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":313221}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573759,"created_at":1757936429,"updated_at":1784625941,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":315362}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784625941,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":324335}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784625941,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":325964}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784625941,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":327774}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784625941,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":328615}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784625942,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348001}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784625942,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348024}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784625943,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":350651}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784625943,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":361460}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784625945,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":373492}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784625945,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":377589}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784625945,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":390465}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784631489,"created_at":1773824025,"updated_at":1784625945,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":394583}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784314601,"created_at":1774004046,"updated_at":1784625946,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":395945}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784627549,"created_at":1774358224,"updated_at":1784625946,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":397140}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784625947,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":402185}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514827,"created_at":1777031419,"updated_at":1784625948,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412618}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784625948,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":415434}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784625948,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":416131}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205277,"created_at":1778666928,"updated_at":1784625949,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421091}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205149,"created_at":1778666929,"updated_at":1784625949,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421092}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784625949,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421459}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784625951,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422256}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784625951,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422257}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784629716,"created_at":1778840642,"updated_at":1784625951,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422260}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784625951,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":425558}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784625952,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426383}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784625953,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426384}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784625953,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439111}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784625953,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439112}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784625954,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439115}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784625954,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439116}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1784625954,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":442196}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784625954,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":452235}}],"groups":[{"id":1,"name":"System Administrators","description":"Default group for administrators, always has all permissions.","colour":"#777777","administrator":1,"created_at":1631891524,"updated_at":1631891524,"pivot":{"department_id":38,"group_id":1},"users":[{"id":1,"brand_id":null,"role":1,"firstname":"Eric","lastname":"Martin","email":"eric.m@touchsupport.com","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1653576780,"created_at":1631891602,"updated_at":1755875229,"formatted_name":"Eric Martin","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1},"departmentsubscriptions":[],"opsettings":{"id":1,"user_id":1,"session_id":null,"template":"0","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"1","take_ownership":"1","pause_duetime":"1","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1631891602,"updated_at":1646677130}}]},{"id":2,"name":"TS Support Staff","description":"TS Agents","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416054,"pivot":{"department_id":38,"group_id":2},"users":[{"id":11291,"brand_id":null,"role":1,"firstname":"Margareta","lastname":"Kolaric","email":"margareta.k@touchsupport.com","email_verified":1,"active":0,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1659985227,"created_at":1658299730,"updated_at":1660038707,"formatted_name":"Margareta Kolaric","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11291}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784625853,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12},"departmentsubscriptions":[],"opsettings":{"id":12,"user_id":12,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144013,"updated_at":1784625853}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784625854,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14},"departmentsubscriptions":[],"opsettings":{"id":14,"user_id":14,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784625854}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784625854,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17},"departmentsubscriptions":[],"opsettings":{"id":17,"user_id":17,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784625854}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784625854,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":166},"departmentsubscriptions":[],"opsettings":{"id":39,"user_id":166,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677519,"updated_at":1784625854}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784625855,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":167},"departmentsubscriptions":[],"opsettings":{"id":40,"user_id":167,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784625855}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784625855,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":168},"departmentsubscriptions":[],"opsettings":{"id":41,"user_id":168,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784625855}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784625855,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":169},"departmentsubscriptions":[],"opsettings":{"id":42,"user_id":169,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784625855}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784625855,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":170},"departmentsubscriptions":[],"opsettings":{"id":43,"user_id":170,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784625855}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784625855,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":171},"departmentsubscriptions":[],"opsettings":{"id":44,"user_id":171,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677522,"updated_at":1784625855}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784625856,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176},"departmentsubscriptions":[],"opsettings":{"id":49,"user_id":176,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677525,"updated_at":1784625856}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784625856,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":179},"departmentsubscriptions":[],"opsettings":{"id":52,"user_id":179,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677526,"updated_at":1784625856}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784625857,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":182},"departmentsubscriptions":[],"opsettings":{"id":55,"user_id":182,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677528,"updated_at":1784625857}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784625857,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":183},"departmentsubscriptions":[],"opsettings":{"id":56,"user_id":183,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677529,"updated_at":1784625857}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784625858,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":186},"departmentsubscriptions":[],"opsettings":{"id":59,"user_id":186,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677530,"updated_at":1784625858}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784625858,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187},"departmentsubscriptions":[],"opsettings":{"id":60,"user_id":187,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677531,"updated_at":1784625858}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784625858,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188},"departmentsubscriptions":[],"opsettings":{"id":61,"user_id":188,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677532,"updated_at":1784625858}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784625858,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":190},"departmentsubscriptions":[],"opsettings":{"id":63,"user_id":190,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677533,"updated_at":1784625858}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784625859,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":196},"departmentsubscriptions":[],"opsettings":{"id":69,"user_id":196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677536,"updated_at":1784625859}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784625859,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":197},"departmentsubscriptions":[],"opsettings":{"id":70,"user_id":197,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677537,"updated_at":1784625859}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784625860,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":198},"departmentsubscriptions":[],"opsettings":{"id":71,"user_id":198,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784625860}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784625860,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199},"departmentsubscriptions":[],"opsettings":{"id":72,"user_id":199,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784625860}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784625861,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":200},"departmentsubscriptions":[],"opsettings":{"id":73,"user_id":200,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677539,"updated_at":1784625861}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784625861,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":203},"departmentsubscriptions":[],"opsettings":{"id":76,"user_id":203,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1784625861}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784625861,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205},"departmentsubscriptions":[],"opsettings":{"id":78,"user_id":205,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677541,"updated_at":1784625861}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784625862,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":207},"departmentsubscriptions":[],"opsettings":{"id":80,"user_id":207,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677542,"updated_at":1784625862}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784625862,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":211},"departmentsubscriptions":[],"opsettings":{"id":84,"user_id":211,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784625862}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784625862,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":212},"departmentsubscriptions":[],"opsettings":{"id":85,"user_id":212,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784625862}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784625862,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213},"departmentsubscriptions":[],"opsettings":{"id":86,"user_id":213,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784625862}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784625863,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":214},"departmentsubscriptions":[],"opsettings":{"id":87,"user_id":214,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784625863}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784625863,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":215},"departmentsubscriptions":[],"opsettings":{"id":88,"user_id":215,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784625863}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784625863,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":216},"departmentsubscriptions":[],"opsettings":{"id":89,"user_id":216,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784625863}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784625864,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":219},"departmentsubscriptions":[],"opsettings":{"id":92,"user_id":219,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784625864}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784625864,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":220},"departmentsubscriptions":[],"opsettings":{"id":93,"user_id":220,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784625864}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784625864,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":221},"departmentsubscriptions":[],"opsettings":{"id":94,"user_id":221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784625864}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784625864,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":224},"departmentsubscriptions":[],"opsettings":{"id":97,"user_id":224,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677546,"updated_at":1784625864}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784625865,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":226},"departmentsubscriptions":[],"opsettings":{"id":99,"user_id":226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784625865}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784625865,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":227},"departmentsubscriptions":[],"opsettings":{"id":100,"user_id":227,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784625865}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565332,"created_at":1646677547,"updated_at":1784625865,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":228},"departmentsubscriptions":[],"opsettings":{"id":101,"user_id":228,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784625865}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784625865,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229},"departmentsubscriptions":[],"opsettings":{"id":102,"user_id":229,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784625865}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784625865,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":233},"departmentsubscriptions":[],"opsettings":{"id":106,"user_id":233,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677548,"updated_at":1784625865}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784625866,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":234},"departmentsubscriptions":[],"opsettings":{"id":107,"user_id":234,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677549,"updated_at":1784625866}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784625866,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":237},"departmentsubscriptions":[],"opsettings":{"id":110,"user_id":237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784625866}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784625866,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":238},"departmentsubscriptions":[],"opsettings":{"id":111,"user_id":238,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784625866}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784625867,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":239},"departmentsubscriptions":[],"opsettings":{"id":112,"user_id":239,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784625867}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784625867,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":240},"departmentsubscriptions":[],"opsettings":{"id":113,"user_id":240,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784625867}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784625868,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":962},"departmentsubscriptions":[],"opsettings":{"id":123,"user_id":962,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647841009,"updated_at":1784625868}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784625868,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1070},"departmentsubscriptions":[],"opsettings":{"id":124,"user_id":1070,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648037192,"updated_at":1784625868}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784625868,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1135},"departmentsubscriptions":[],"opsettings":{"id":126,"user_id":1135,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648115622,"updated_at":1784625868}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784625868,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1532},"departmentsubscriptions":[],"opsettings":{"id":131,"user_id":1532,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648644758,"updated_at":1784625868}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784625869,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1786},"departmentsubscriptions":[],"opsettings":{"id":137,"user_id":1786,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648818067,"updated_at":1784625869}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784625869,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2226},"departmentsubscriptions":[],"opsettings":{"id":138,"user_id":2226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649231755,"updated_at":1784625869}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784625869,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2508},"departmentsubscriptions":[],"opsettings":{"id":139,"user_id":2508,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649415182,"updated_at":1784625869}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784625870,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3449},"departmentsubscriptions":[],"opsettings":{"id":140,"user_id":3449,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649924213,"updated_at":1784625870}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784625870,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3720},"departmentsubscriptions":[],"opsettings":{"id":141,"user_id":3720,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650388098,"updated_at":1784625870}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784625870,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3819},"departmentsubscriptions":[],"opsettings":{"id":142,"user_id":3819,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650529948,"updated_at":1784625870}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784625870,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":4642},"departmentsubscriptions":[],"opsettings":{"id":148,"user_id":4642,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1651238452,"updated_at":1784625870}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784625870,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":6317},"departmentsubscriptions":[],"opsettings":{"id":152,"user_id":6317,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1653076275,"updated_at":1784625870}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784625871,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9730},"departmentsubscriptions":[],"opsettings":{"id":157,"user_id":9730,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656593780,"updated_at":1784625871}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784625871,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9922},"departmentsubscriptions":[],"opsettings":{"id":158,"user_id":9922,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656682872,"updated_at":1784625871}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784625871,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":10792},"departmentsubscriptions":[],"opsettings":{"id":162,"user_id":10792,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1657610986,"updated_at":1784625871}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784625872,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11192},"departmentsubscriptions":[],"opsettings":{"id":164,"user_id":11192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1658215011,"updated_at":1784625872}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784625872,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12035},"departmentsubscriptions":[],"opsettings":{"id":167,"user_id":12035,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659196776,"updated_at":1784625872}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784625872,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12581},"departmentsubscriptions":[],"opsettings":{"id":170,"user_id":12581,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659958008,"updated_at":1784625872}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784625873,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13137},"departmentsubscriptions":[],"opsettings":{"id":174,"user_id":13137,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660547474,"updated_at":1784625873}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784625873,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13140},"departmentsubscriptions":[],"opsettings":{"id":177,"user_id":13140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660559835,"updated_at":1784625873}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784625873,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13141},"departmentsubscriptions":[],"opsettings":{"id":178,"user_id":13141,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660560866,"updated_at":1784625873}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784555632,"created_at":1660725795,"updated_at":1784625873,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13394},"departmentsubscriptions":[],"opsettings":{"id":179,"user_id":13394,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660725795,"updated_at":1784625873}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784625874,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13621},"departmentsubscriptions":[],"opsettings":{"id":180,"user_id":13621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661157885,"updated_at":1784625874}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784625874,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14263},"departmentsubscriptions":[],"opsettings":{"id":184,"user_id":14263,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757736,"updated_at":1784625874}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784625874,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14264},"departmentsubscriptions":[],"opsettings":{"id":185,"user_id":14264,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757998,"updated_at":1784625874}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784625874,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16059},"departmentsubscriptions":[],"opsettings":{"id":189,"user_id":16059,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318144,"updated_at":1784625874}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784625875,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16060},"departmentsubscriptions":[],"opsettings":{"id":190,"user_id":16060,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318616,"updated_at":1784625875}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784625878,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17854},"departmentsubscriptions":[],"opsettings":{"id":196,"user_id":17854,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665143930,"updated_at":1784625878}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784625879,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":18951},"departmentsubscriptions":[],"opsettings":{"id":198,"user_id":18951,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665765378,"updated_at":1784625879}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784625880,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":20092},"departmentsubscriptions":[],"opsettings":{"id":202,"user_id":20092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1666699873,"updated_at":1784625880}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784625881,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":23856},"departmentsubscriptions":[],"opsettings":{"id":213,"user_id":23856,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669026228,"updated_at":1784625881}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784625881,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":24811},"departmentsubscriptions":[],"opsettings":{"id":218,"user_id":24811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669817686,"updated_at":1784625881}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784625882,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29398},"departmentsubscriptions":[],"opsettings":{"id":230,"user_id":29398,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672645809,"updated_at":1784625882}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784625883,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29399},"departmentsubscriptions":[],"opsettings":{"id":231,"user_id":29399,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672646800,"updated_at":1784625883}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784625883,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":35583},"departmentsubscriptions":[],"opsettings":{"id":243,"user_id":35583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1675667013,"updated_at":1784625883}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573614,"created_at":1676552030,"updated_at":1784625883,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37392},"departmentsubscriptions":[],"opsettings":{"id":250,"user_id":37392,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676552030,"updated_at":1784625883}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784625883,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37580},"departmentsubscriptions":[],"opsettings":{"id":252,"user_id":37580,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676622099,"updated_at":1784625883}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784624863,"created_at":1677491742,"updated_at":1784625884,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":38823},"departmentsubscriptions":[],"opsettings":{"id":254,"user_id":38823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677491742,"updated_at":1784625884}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784625884,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":39064},"departmentsubscriptions":[],"opsettings":{"id":255,"user_id":39064,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677572540,"updated_at":1784625884}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784625884,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":40010},"departmentsubscriptions":[],"opsettings":{"id":261,"user_id":40010,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1678082291,"updated_at":1784625884}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784625884,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43609},"departmentsubscriptions":[],"opsettings":{"id":264,"user_id":43609,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679470161,"updated_at":1784625884}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784625885,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43659},"departmentsubscriptions":[],"opsettings":{"id":265,"user_id":43659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679480588,"updated_at":1784625885}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784625885,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43661},"departmentsubscriptions":[],"opsettings":{"id":266,"user_id":43661,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679485129,"updated_at":1784625885}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784625886,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":44807},"departmentsubscriptions":[],"opsettings":{"id":268,"user_id":44807,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679988944,"updated_at":1784625886}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784625886,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45606},"departmentsubscriptions":[],"opsettings":{"id":270,"user_id":45606,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680250214,"updated_at":1784625886}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784625887,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45621},"departmentsubscriptions":[],"opsettings":{"id":272,"user_id":45621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680262558,"updated_at":1784625887}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784625887,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47555},"departmentsubscriptions":[],"opsettings":{"id":279,"user_id":47555,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681204018,"updated_at":1784625887}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784625887,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47889},"departmentsubscriptions":[],"opsettings":{"id":280,"user_id":47889,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681285737,"updated_at":1784625887}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784625888,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47890},"departmentsubscriptions":[],"opsettings":{"id":281,"user_id":47890,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681287575,"updated_at":1784625888}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784625888,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50420},"departmentsubscriptions":[],"opsettings":{"id":284,"user_id":50420,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682502421,"updated_at":1784625888}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784625889,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50988},"departmentsubscriptions":[],"opsettings":{"id":286,"user_id":50988,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682679278,"updated_at":1784625889}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784598282,"created_at":1683896403,"updated_at":1784625890,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54122},"departmentsubscriptions":[],"opsettings":{"id":295,"user_id":54122,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1683896403,"updated_at":1784625890}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784552729,"created_at":1684135695,"updated_at":1784625890,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54318},"departmentsubscriptions":[],"opsettings":{"id":299,"user_id":54318,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684135695,"updated_at":1784625890}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784625890,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":55497},"departmentsubscriptions":[],"opsettings":{"id":305,"user_id":55497,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684738981,"updated_at":1784625890}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784625890,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":57150},"departmentsubscriptions":[],"opsettings":{"id":307,"user_id":57150,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1685520309,"updated_at":1784625890}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784625891,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":61223},"departmentsubscriptions":[],"opsettings":{"id":311,"user_id":61223,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686551124,"updated_at":1784625891}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784625892,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":62638},"departmentsubscriptions":[],"opsettings":{"id":313,"user_id":62638,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686903862,"updated_at":1784625892}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784288472,"created_at":1687270955,"updated_at":1784625892,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":63371},"departmentsubscriptions":[],"opsettings":{"id":316,"user_id":63371,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687270955,"updated_at":1784625892}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784625893,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64056},"departmentsubscriptions":[],"opsettings":{"id":317,"user_id":64056,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532468,"updated_at":1784625893}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784625893,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64088},"departmentsubscriptions":[],"opsettings":{"id":318,"user_id":64088,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532874,"updated_at":1784625893}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784625893,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65694},"departmentsubscriptions":[],"opsettings":{"id":319,"user_id":65694,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688144997,"updated_at":1784625893}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784625894,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65712},"departmentsubscriptions":[],"opsettings":{"id":321,"user_id":65712,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688145341,"updated_at":1784625894}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784625894,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":68282},"departmentsubscriptions":[],"opsettings":{"id":329,"user_id":68282,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1689087107,"updated_at":1784625894}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784627877,"created_at":1690529205,"updated_at":1784625894,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":73104},"departmentsubscriptions":[],"opsettings":{"id":340,"user_id":73104,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1690529205,"updated_at":1784625894}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575975,"created_at":1694179368,"updated_at":1784625895,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":84159},"departmentsubscriptions":[],"opsettings":{"id":351,"user_id":84159,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694179368,"updated_at":1784625895}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784625895,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":85936},"departmentsubscriptions":[],"opsettings":{"id":354,"user_id":85936,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694763552,"updated_at":1784625895}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784625896,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":86614},"departmentsubscriptions":[],"opsettings":{"id":355,"user_id":86614,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695104414,"updated_at":1784625896}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784625896,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89431},"departmentsubscriptions":[],"opsettings":{"id":357,"user_id":89431,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695974359,"updated_at":1784625896}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784625896,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89649},"departmentsubscriptions":[],"opsettings":{"id":360,"user_id":89649,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695996021,"updated_at":1784625896}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784625897,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":90031},"departmentsubscriptions":[],"opsettings":{"id":361,"user_id":90031,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696232852,"updated_at":1784625897}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784625897,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":91342},"departmentsubscriptions":[],"opsettings":{"id":364,"user_id":91342,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696580015,"updated_at":1784625897}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784625898,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":92300},"departmentsubscriptions":[],"opsettings":{"id":365,"user_id":92300,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696939254,"updated_at":1784625898}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784625898,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93266},"departmentsubscriptions":[],"opsettings":{"id":366,"user_id":93266,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697187476,"updated_at":1784625898}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784625898,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93267},"departmentsubscriptions":[],"opsettings":{"id":367,"user_id":93267,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697189887,"updated_at":1784625898}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784625898,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100312},"departmentsubscriptions":[],"opsettings":{"id":375,"user_id":100312,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699958632,"updated_at":1784625898}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784625899,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100313},"departmentsubscriptions":[],"opsettings":{"id":376,"user_id":100313,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699959005,"updated_at":1784625899}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784625901,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101603},"departmentsubscriptions":[],"opsettings":{"id":379,"user_id":101603,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700560053,"updated_at":1784625901}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784625901,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101766},"departmentsubscriptions":[],"opsettings":{"id":381,"user_id":101766,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656370,"updated_at":1784625901}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784625901,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101767},"departmentsubscriptions":[],"opsettings":{"id":382,"user_id":101767,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656371,"updated_at":1784625901}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549602,"created_at":1700656372,"updated_at":1784625903,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101768},"departmentsubscriptions":[],"opsettings":{"id":383,"user_id":101768,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656372,"updated_at":1784625903}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784625903,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":102101},"departmentsubscriptions":[],"opsettings":{"id":384,"user_id":102101,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700678235,"updated_at":1784625903}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784625903,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":104565},"departmentsubscriptions":[],"opsettings":{"id":391,"user_id":104565,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1701853526,"updated_at":1784625903}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784625903,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":110711},"departmentsubscriptions":[],"opsettings":{"id":402,"user_id":110711,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1704798305,"updated_at":1784625903}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784544441,"created_at":1706516718,"updated_at":1784625904,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":114408},"departmentsubscriptions":[],"opsettings":{"id":410,"user_id":114408,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1706516718,"updated_at":1784625904}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784625904,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129776},"departmentsubscriptions":[],"opsettings":{"id":417,"user_id":129776,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708331300,"updated_at":1784625904}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784625911,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":130668},"departmentsubscriptions":[],"opsettings":{"id":421,"user_id":130668,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708684636,"updated_at":1784625911}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784625912,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":142567},"departmentsubscriptions":[],"opsettings":{"id":443,"user_id":142567,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1713860284,"updated_at":1784625912}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784625912,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":143600},"departmentsubscriptions":[],"opsettings":{"id":447,"user_id":143600,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1714475594,"updated_at":1784625912}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784625913,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":147659},"departmentsubscriptions":[],"opsettings":{"id":457,"user_id":147659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784625913}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784625913,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":150625},"departmentsubscriptions":[],"opsettings":{"id":466,"user_id":150625,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717159265,"updated_at":1784625913}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784565031,"created_at":1717573275,"updated_at":1784625914,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":152109},"departmentsubscriptions":[],"opsettings":{"id":467,"user_id":152109,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717573275,"updated_at":1784625914}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784625914,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":155823},"departmentsubscriptions":[],"opsettings":{"id":469,"user_id":155823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1718369948,"updated_at":1784625914}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784625914,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":157665},"departmentsubscriptions":[],"opsettings":{"id":472,"user_id":157665,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719225931,"updated_at":1784625914}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784625914,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":158194},"departmentsubscriptions":[],"opsettings":{"id":474,"user_id":158194,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719342230,"updated_at":1784625914}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784625914,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":161452},"departmentsubscriptions":[],"opsettings":{"id":479,"user_id":161452,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720165720,"updated_at":1784625914}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784625915,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163405},"departmentsubscriptions":[],"opsettings":{"id":485,"user_id":163405,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784625915}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784625916,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163406},"departmentsubscriptions":[],"opsettings":{"id":486,"user_id":163406,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784625916}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784625916,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":165582},"departmentsubscriptions":[],"opsettings":{"id":490,"user_id":165582,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1721387791,"updated_at":1784625916}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784625916,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":172528},"departmentsubscriptions":[],"opsettings":{"id":492,"user_id":172528,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723206420,"updated_at":1784625916}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784625917,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":173521},"departmentsubscriptions":[],"opsettings":{"id":494,"user_id":173521,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723626877,"updated_at":1784625917}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784625918,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174479},"departmentsubscriptions":[],"opsettings":{"id":495,"user_id":174479,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060421,"updated_at":1784625918}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784625919,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174482},"departmentsubscriptions":[],"opsettings":{"id":498,"user_id":174482,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060937,"updated_at":1784625919}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784625919,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176117},"departmentsubscriptions":[],"opsettings":{"id":501,"user_id":176117,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724410137,"updated_at":1784625919}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784625919,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176131},"departmentsubscriptions":[],"opsettings":{"id":503,"user_id":176131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724417290,"updated_at":1784625919}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784625919,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":178102},"departmentsubscriptions":[],"opsettings":{"id":506,"user_id":178102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725003698,"updated_at":1784625919}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784625920,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":180191},"departmentsubscriptions":[],"opsettings":{"id":510,"user_id":180191,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725608179,"updated_at":1784625920}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784625920,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":181433},"departmentsubscriptions":[],"opsettings":{"id":512,"user_id":181433,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725975355,"updated_at":1784625920}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784625464,"created_at":1726818141,"updated_at":1784625921,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":185107},"departmentsubscriptions":[],"opsettings":{"id":517,"user_id":185107,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1726818141,"updated_at":1784625921}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784615614,"created_at":1727707400,"updated_at":1784625922,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187955},"departmentsubscriptions":[],"opsettings":{"id":521,"user_id":187955,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727707400,"updated_at":1784625922}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784625922,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188268},"departmentsubscriptions":[],"opsettings":{"id":523,"user_id":188268,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727768525,"updated_at":1784625922}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784625922,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188269},"departmentsubscriptions":[],"opsettings":{"id":524,"user_id":188269,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727771176,"updated_at":1784625922}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784625922,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188270},"departmentsubscriptions":[],"opsettings":{"id":525,"user_id":188270,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772061,"updated_at":1784625922}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784625923,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188271},"departmentsubscriptions":[],"opsettings":{"id":526,"user_id":188271,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772908,"updated_at":1784625923}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784625923,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":189601},"departmentsubscriptions":[],"opsettings":{"id":528,"user_id":189601,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728042992,"updated_at":1784625923}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784625924,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":191897},"departmentsubscriptions":[],"opsettings":{"id":530,"user_id":191897,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728909865,"updated_at":1784625924}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784625924,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199014},"departmentsubscriptions":[],"opsettings":{"id":531,"user_id":199014,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729236676,"updated_at":1784625924}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784625925,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199349},"departmentsubscriptions":[],"opsettings":{"id":532,"user_id":199349,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729495778,"updated_at":1784625925}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784625927,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205911},"departmentsubscriptions":[],"opsettings":{"id":536,"user_id":205911,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731330645,"updated_at":1784625927}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784625928,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205958},"departmentsubscriptions":[],"opsettings":{"id":538,"user_id":205958,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731335296,"updated_at":1784625928}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784625929,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206343},"departmentsubscriptions":[],"opsettings":{"id":539,"user_id":206343,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731419853,"updated_at":1784625929}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784625929,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206781},"departmentsubscriptions":[],"opsettings":{"id":540,"user_id":206781,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731489969,"updated_at":1784625929}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784625930,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":209547},"departmentsubscriptions":[],"opsettings":{"id":543,"user_id":209547,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1732280917,"updated_at":1784625930}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784625931,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213204},"departmentsubscriptions":[],"opsettings":{"id":546,"user_id":213204,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733482357,"updated_at":1784625931}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784625931,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213237},"departmentsubscriptions":[],"opsettings":{"id":547,"user_id":213237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733490034,"updated_at":1784625931}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784625931,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229256},"departmentsubscriptions":[],"opsettings":{"id":549,"user_id":229256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1738325589,"updated_at":1784625931}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784625932,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":245881},"departmentsubscriptions":[],"opsettings":{"id":556,"user_id":245881,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1742201232,"updated_at":1784625932}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784625933,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":253945},"departmentsubscriptions":[],"opsettings":{"id":560,"user_id":253945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1744012545,"updated_at":1784625933}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784625934,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":265192},"departmentsubscriptions":[],"opsettings":{"id":562,"user_id":265192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1746538563,"updated_at":1784625934}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784575854,"created_at":1753108716,"updated_at":1784625935,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":294102},"departmentsubscriptions":[],"opsettings":{"id":565,"user_id":294102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1753108716,"updated_at":1784625935}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784625937,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310518},"departmentsubscriptions":[],"opsettings":{"id":569,"user_id":310518,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756820653,"updated_at":1784625937}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784625940,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310811},"departmentsubscriptions":[],"opsettings":{"id":570,"user_id":310811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756886835,"updated_at":1784625940}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784567735,"created_at":1757321593,"updated_at":1784625940,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":313221},"departmentsubscriptions":[],"opsettings":{"id":571,"user_id":313221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1757321593,"updated_at":1784625940}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573759,"created_at":1757936429,"updated_at":1784625941,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":315362},"departmentsubscriptions":[],"opsettings":{"id":620,"user_id":315362,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":0,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778667441,"updated_at":1784625941}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784625941,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":324335},"departmentsubscriptions":[],"opsettings":{"id":574,"user_id":324335,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759734000,"updated_at":1784625941}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784625941,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":325964},"departmentsubscriptions":[],"opsettings":{"id":576,"user_id":325964,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759906412,"updated_at":1784625941}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784625941,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":327774},"departmentsubscriptions":[],"opsettings":{"id":577,"user_id":327774,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760341688,"updated_at":1784625941}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784625941,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":328615},"departmentsubscriptions":[],"opsettings":{"id":578,"user_id":328615,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760515834,"updated_at":1784625941}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784625942,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348001},"departmentsubscriptions":[],"opsettings":{"id":586,"user_id":348001,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764319891,"updated_at":1784625942}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784625942,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348024},"departmentsubscriptions":[],"opsettings":{"id":587,"user_id":348024,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764327473,"updated_at":1784625942}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784625943,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":350651},"departmentsubscriptions":[],"opsettings":{"id":589,"user_id":350651,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764852139,"updated_at":1784625943}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784625943,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":361460},"departmentsubscriptions":[],"opsettings":{"id":592,"user_id":361460,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1767360582,"updated_at":1784625943}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784625945,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":373492},"departmentsubscriptions":[],"opsettings":{"id":598,"user_id":373492,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1769617210,"updated_at":1784625945}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784625945,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":377589},"departmentsubscriptions":[],"opsettings":{"id":599,"user_id":377589,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1770376135,"updated_at":1784625945}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784625945,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":390465},"departmentsubscriptions":[],"opsettings":{"id":604,"user_id":390465,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773056340,"updated_at":1784625945}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784631489,"created_at":1773824025,"updated_at":1784625945,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":394583},"departmentsubscriptions":[],"opsettings":{"id":605,"user_id":394583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773824025,"updated_at":1784625945}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784314601,"created_at":1774004046,"updated_at":1784625946,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":395945},"departmentsubscriptions":[],"opsettings":{"id":606,"user_id":395945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774004046,"updated_at":1784625946}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784627549,"created_at":1774358224,"updated_at":1784625946,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":397140},"departmentsubscriptions":[],"opsettings":{"id":608,"user_id":397140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":2,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774358224,"updated_at":1784625946}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784625947,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":402185},"departmentsubscriptions":[],"opsettings":{"id":609,"user_id":402185,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1775132104,"updated_at":1784625947}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1783514827,"created_at":1777031419,"updated_at":1784625948,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412618},"departmentsubscriptions":[],"opsettings":{"id":615,"user_id":412618,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777031419,"updated_at":1784625948}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784625948,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":415434},"departmentsubscriptions":[],"opsettings":{"id":616,"user_id":415434,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777621332,"updated_at":1784625948}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784625948,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":416131},"departmentsubscriptions":[],"opsettings":{"id":617,"user_id":416131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777894436,"updated_at":1784625948}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784625949,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":421459},"departmentsubscriptions":[],"opsettings":{"id":621,"user_id":421459,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778695608,"updated_at":1784625949}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784625951,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422256},"departmentsubscriptions":[],"opsettings":{"id":622,"user_id":422256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778833304,"updated_at":1784625951}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784625951,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422257},"departmentsubscriptions":[],"opsettings":{"id":623,"user_id":422257,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778834103,"updated_at":1784625951}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784629716,"created_at":1778840642,"updated_at":1784625951,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422260},"departmentsubscriptions":[],"opsettings":{"id":625,"user_id":422260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778840642,"updated_at":1784625951}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784625951,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":425558},"departmentsubscriptions":[],"opsettings":{"id":627,"user_id":425558,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779458914,"updated_at":1784625951}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784625952,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426383},"departmentsubscriptions":[],"opsettings":{"id":628,"user_id":426383,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773113,"updated_at":1784625952}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784625953,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426384},"departmentsubscriptions":[],"opsettings":{"id":629,"user_id":426384,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773280,"updated_at":1784625953}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784625953,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439111},"departmentsubscriptions":[],"opsettings":{"id":631,"user_id":439111,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781855110,"updated_at":1784625953}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784625953,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439112},"departmentsubscriptions":[],"opsettings":{"id":632,"user_id":439112,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781856605,"updated_at":1784625953}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784625954,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439115},"departmentsubscriptions":[],"opsettings":{"id":633,"user_id":439115,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781862241,"updated_at":1784625954}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784625954,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439116},"departmentsubscriptions":[],"opsettings":{"id":634,"user_id":439116,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781863349,"updated_at":1784625954}},{"id":442196,"brand_id":null,"role":1,"firstname":"Erla","lastname":"K.","email":"erlak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1782471105,"updated_at":1784625954,"formatted_name":"Erla K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":442196},"departmentsubscriptions":[],"opsettings":{"id":635,"user_id":442196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1782471105,"updated_at":1784625954}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784625954,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":452235},"departmentsubscriptions":[],"opsettings":{"id":636,"user_id":452235,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1784018889,"updated_at":1784625954}}]},{"id":3,"name":"TS Support Administrator","description":"TS Admins","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416048,"pivot":{"department_id":38,"group_id":3},"users":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784625851,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":3},"departmentsubscriptions":[],"opsettings":{"id":3,"user_id":3,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1632246825,"updated_at":1784625851}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784625851,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":5},"departmentsubscriptions":[],"opsettings":{"id":5,"user_id":5,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144011,"updated_at":1784625851}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784233079,"created_at":1645144012,"updated_at":1784625852,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":7},"departmentsubscriptions":[],"opsettings":{"id":7,"user_id":7,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784625852}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784625852,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":8},"departmentsubscriptions":[],"opsettings":{"id":8,"user_id":8,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784625852}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784625852,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":9},"departmentsubscriptions":[],"opsettings":{"id":9,"user_id":9,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":100,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.6.1","shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784625852}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573974,"created_at":1647609244,"updated_at":1784625867,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":934},"departmentsubscriptions":[],"opsettings":{"id":121,"user_id":934,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647609244,"updated_at":1784625867}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205390,"created_at":1648724017,"updated_at":1784625869,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1692},"departmentsubscriptions":[],"opsettings":{"id":134,"user_id":1692,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648724017,"updated_at":1784625869}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784625869,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1737},"departmentsubscriptions":[],"opsettings":{"id":135,"user_id":1737,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648747845,"updated_at":1784625869}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784625904,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":129929},"departmentsubscriptions":[],"opsettings":{"id":418,"user_id":129929,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708426026,"updated_at":1784625904}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784625912,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":147658},"departmentsubscriptions":[],"opsettings":{"id":456,"user_id":147658,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784625912}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784625931,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":212260},"departmentsubscriptions":[],"opsettings":{"id":545,"user_id":212260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733320600,"updated_at":1784625931}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784123151,"created_at":1743676587,"updated_at":1784625933,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":252845},"departmentsubscriptions":[],"opsettings":{"id":559,"user_id":252845,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1743676587,"updated_at":1784625933}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547303,"created_at":1753365389,"updated_at":1784625935,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":295579},"departmentsubscriptions":[],"opsettings":{"id":566,"user_id":295579,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.7.3","shortcuts_enabled":"0","created_at":1753365389,"updated_at":1784625935}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784625936,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":300549},"departmentsubscriptions":[],"opsettings":{"id":567,"user_id":300549,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1754586039,"updated_at":1784625936}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205277,"created_at":1778666928,"updated_at":1784625949,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421091},"departmentsubscriptions":[],"opsettings":{"id":618,"user_id":421091,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666928,"updated_at":1784625949}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205149,"created_at":1778666929,"updated_at":1784625949,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421092},"departmentsubscriptions":[],"opsettings":{"id":619,"user_id":421092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666929,"updated_at":1784625949}}]}]},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"customfields":[],"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784628814,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","additional_emails":[]},"watching":[],"assigned":[],"channel":{"id":3,"name":"API","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"API"},"status":{"id":7,"name":"Quality Open","colour":"#ff6363","auto_close":0,"order":7,"created_at":1777647425,"updated_at":1779069329,"icon":"Q
","icon_without_tooltip":"Q
"},"priority":{"id":3,"name":"High","colour":"#e74c3c","order":3,"created_at":1631891524,"updated_at":1631891524,"icon":"3
","icon_without_tooltip":"3
"},"slaplan":null,"duetimes":null,"last_reply":{"id":376437,"ticket_id":225431,"channel_id":3,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":null,"by":1,"type":0,"excerpt":"This ticket was automatically copied to QA from SupportPal ticket #0398690. Original ticket ID: 225430 Original subject: [ACC-AP INFO] - CP: Missing invoice - PCS OF MICHIGAN, INC Original message: ------------------------- We're still missing ...","text":"This ticket was automatically copied to QA from SupportPal ticket #0398690.\n\nOriginal ticket ID: 225430\nOriginal subject: [ACC-AP INFO] - CP: Missing invoice - PCS OF MICHIGAN, INC\n\nOriginal message:\n-------------------------\nWe're still missing April 2026 invoice from PCS of Michigan.--------------IP Address: 216.246.6.170","purified_text":"This ticket was automatically copied to QA from SupportPal ticket #0398690.\n\nOriginal ticket ID: 225430\nOriginal subject: [ACC-AP INFO] - CP: Missing invoice - PCS OF MICHIGAN, INC\n\nOriginal message:\n-------------------------\nWe're still missing April 2026 invoice from PCS of Michigan.--------------IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784631811,"updated_at":1784631811},"tags":[]},"created_id":225431,"created_number":"6881710"}
[2026-07-21 11:03:35] Responding {"http_code":200,"success":true,"message":"QA ticket clone request completed","error":null}
[2026-07-21 16:28:08] Incoming webhook input {"ticket_id":"225535","has_secret":true}
[2026-07-21 16:28:08] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/ticket/225535","fields":[]}
[2026-07-21 16:28:08] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":{"id":225535,"number":"8268873","department_id":39,"department_email_id":9,"brand_id":1,"channel_id":1,"user_id":439113,"status_id":9,"priority_id":1,"sla_plan_id":null,"subject":"[ACC-AP INFO] - CP: Missing invoice - PointClickCare Technologies, Inc","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784651287,"last_message_time":1784651287,"last_reply_id":376725,"last_message_id":376725,"last_reply_by":1,"last_message_by":1,"created_at":1784651287,"updated_at":1784651287,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/8268873?token=7be836136a4494a9c0d272b33452e38d0119281b","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225535","token":"7be836136a4494a9c0d272b33452e38d0119281b","department":{"id":39,"name":"AP Supervisors","description":"AP Supervisors","order":37,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":-1,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667361,"updated_at":1782093645},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"channel":{"id":1,"name":"Web","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"Web"},"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784647977,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"status":{"id":9,"name":"AP Open","colour":"#c84efc","auto_close":0,"order":5,"created_at":1778813604,"updated_at":1779069329,"icon":"A
","icon_without_tooltip":"A
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"customfields":[{"id":300,"field_id":14,"ticket_id":225535,"value":"16","encrypted":0,"created_at":1784651287,"updated_at":1784651287},{"id":301,"field_id":25,"ticket_id":225535,"value":"90","encrypted":0,"created_at":1784651287,"updated_at":1784651287},{"id":302,"field_id":26,"ticket_id":225535,"value":"94","encrypted":0,"created_at":1784651287,"updated_at":1784651287}],"last_reply":{"id":376725,"ticket_id":225535,"channel_id":1,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"We're missing a few invoices from PointClickCare Technologies, Inc for May 2025. We typically have 4-5 invoices per month, but in May, we only have one for ILF. We're missing SNF invoices.\n\n--------------\nIP Address: 216.246.6.170","text":"We're missing a few invoices from PointClickCare Technologies, Inc for May 2025. We typically have 4-5 invoices per month, but in May, we only have one for ILF. We're missing SNF invoices.
--------------
IP Address: 216.246.6.170","purified_text":"We're missing a few invoices from PointClickCare Technologies, Inc for May 2025. We typically have 4-5 invoices per month, but in May, we only have one for ILF. We're missing SNF invoices.
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784651287,"updated_at":1784651287},"tags":[],"assigned":[],"watching":[],"linked":[]},"created_id":225535,"created_number":"8268873"}
[2026-07-21 16:28:08] Parsed original ticket summary {"ticket_id":225535,"ticket_number":"8268873","subject":"[ACC-AP INFO] - CP: Missing invoice - PointClickCare Technologies, Inc","channel_id":1,"channel_name":"Web","department_id":39,"department_name":"AP Supervisors","user_id":439113,"user_email":"arlaine.f@touchsupport.com"}
[2026-07-21 16:28:08] SupportPal API request {"method":"GET","url":"https://paradigm.generalsupport.net/api/ticket/message?ticket_id=225535","fields":["ticket_id"]}
[2026-07-21 16:28:09] SupportPal API response {"http_code":200,"status":"success","message":null,"validation":[{"id":376725,"ticket_id":225535,"channel_id":1,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":"216.246.6.170","by":1,"type":0,"excerpt":"We're missing a few invoices from PointClickCare Technologies, Inc for May 2025. We typically have 4-5 invoices per month, but in May, we only have one for ILF. We're missing SNF invoices.\n\n--------------\nIP Address: 216.246.6.170","text":"We're missing a few invoices from PointClickCare Technologies, Inc for May 2025. We typically have 4-5 invoices per month, but in May, we only have one for ILF. We're missing SNF invoices.
--------------
IP Address: 216.246.6.170","purified_text":"We're missing a few invoices from PointClickCare Technologies, Inc for May 2025. We typically have 4-5 invoices per month, but in May, we only have one for ILF. We're missing SNF invoices.
--------------
IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784651287,"updated_at":1784651287,"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784647977,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5"},"attachments":[]}],"created_id":null,"created_number":null}
[2026-07-21 16:28:09] Parsed original messages summary {"message_count":1}
[2026-07-21 16:28:09] Create QA ticket payload summary {"user":439113,"user_email":"arlaine.f@touchsupport.com","department":38,"status":7,"priority":1,"subject":"[QA Copy of #8268873] [ACC-AP INFO] - CP: Missing invoice - PointClickCare Technologies, Inc","text_length":465}
[2026-07-21 16:28:09] SupportPal API request {"method":"POST","url":"https://paradigm.generalsupport.net/api/ticket/ticket","fields":["user","user_email","department","status","priority","subject","text"]}
[2026-07-21 16:28:13] SupportPal API response {"http_code":200,"status":"success","message":"Successfully created new ticket!","validation":{"id":225536,"number":"0881927","department_id":38,"department_email_id":8,"brand_id":1,"channel_id":3,"user_id":439113,"status_id":7,"priority_id":1,"sla_plan_id":null,"subject":"[QA Copy of #8268873] [ACC-AP INFO] - CP: Missing invoice - PointClickCare Technologies, Inc","due_time":null,"resolved_time":null,"reopened_time":null,"cc":[],"locked":0,"merged":0,"internal":0,"response_email_sent":0,"messages_count":1,"notes_count":0,"has_attachments":0,"has_draft":false,"last_reply_time":1784651289,"last_message_time":1784651289,"last_reply_id":376726,"last_message_id":376726,"last_reply_by":1,"last_message_by":1,"created_at":1784651289,"updated_at":1784651289,"deleted_at":null,"frontend_url":"paradigm.generalsupport.net/en/tickets/view/0881927?token=d03e075d5d4ba6903de875256980ac12fb57243e","operator_url":"paradigm.generalsupport.net/en/staff/ticket/view/225536","token":"d03e075d5d4ba6903de875256980ac12fb57243e","department":{"id":38,"name":"Quality Assurance","description":"Quality Assurance","order":38,"parent_id":null,"public":1,"ticket_number_format":null,"from_name":null,"default_assignedto":[],"notify_frontend_ticket":1,"notify_email_ticket":1,"notify_operators":0,"disable_user_email_replies":0,"registered_only":0,"email_templates":{"user_ticket_opened":-1,"user_user_ticket_reply":29,"user_ticket_reply":2,"user_ticket_waitingresponse":-1,"user_ticket_autoclose":-1,"user_ticket_operatorclose":-1,"user_email_attachmentrejected":-1,"user_ticket_disablereplies":-1,"user_ticket_registeredonly":28,"operator_assigned":1,"operator_ticket_opened":4,"operator_user_ticket_reply":5,"operator_internal_opened":18,"operator_department_changed":19,"operator_operator_ticket_reply":23,"operator_ticket_note":24,"user_ticket_locked":0},"created_at":1777667317,"updated_at":1782093645,"operators":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784641559,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784641559,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":5}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784233079,"created_at":1645144012,"updated_at":1784641560,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":7}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784641560,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":8}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784641561,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784641561,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784641561,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784641562,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784641563,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":166}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784641563,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":167}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784641564,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":168}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784641564,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":169}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784641564,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":170}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784641567,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":171}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784641567,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784641567,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":179}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784641568,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":182}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784641568,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":183}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784641570,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":186}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784641571,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784641572,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784641572,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":190}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784641574,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":196}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784641574,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":197}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784641575,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":198}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784641576,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784641578,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":200}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784641578,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":203}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784641579,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784641579,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":207}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784641580,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":211}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784641581,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784641581,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784641583,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":214}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784641583,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":215}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784641583,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":216}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784641584,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":219}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784641586,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":220}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784641587,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":221}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784641588,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":224}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784641589,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":226}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784641590,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":227}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784635946,"created_at":1646677547,"updated_at":1784641591,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":228}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784641592,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784641595,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":233}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784641595,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":234}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784641596,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":237}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784641596,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":238}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784641597,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":239}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784641598,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":240}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784647430,"created_at":1647609244,"updated_at":1784641599,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":934}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784641600,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":962}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784641600,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1070}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784641600,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1135}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784641601,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1532}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205390,"created_at":1648724017,"updated_at":1784641601,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1692}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784641602,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1737}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784641602,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":1786}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784641602,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2226}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784641602,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":2508}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784641603,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3449}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784641604,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3720}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784641604,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":3819}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784641605,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":4642}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784641605,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":6317}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784641606,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9730}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784641606,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":9922}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784641607,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":10792}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784641607,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":11192}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784641607,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12035}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784641608,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":12581}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784641609,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13137}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784641609,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13140}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784641610,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13141}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784635653,"created_at":1660725795,"updated_at":1784641610,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13394}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784641611,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":13621}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784641611,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14263}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784641611,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":14264}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784641612,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16059}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784641612,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":16060}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784641612,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":17854}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784641612,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":18951}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784641613,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":20092}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784641613,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":23856}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784641614,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":24811}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784641614,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29398}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784641614,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":29399}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784641614,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":35583}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573614,"created_at":1676552030,"updated_at":1784641614,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37392}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784641615,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":37580}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784624863,"created_at":1677491742,"updated_at":1784641615,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":38823}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784641615,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":39064}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784641615,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":40010}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784641615,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43609}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784641615,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43659}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784641616,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":43661}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784641616,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":44807}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784641617,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45606}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784641617,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":45621}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784641617,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47555}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784641617,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47889}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784641618,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":47890}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784641619,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50420}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784641620,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":50988}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784598282,"created_at":1683896403,"updated_at":1784641620,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54122}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784647950,"created_at":1684135695,"updated_at":1784641621,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":54318}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784641622,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":55497}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784641623,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":57150}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784641624,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":61223}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784641624,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":62638}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784288472,"created_at":1687270955,"updated_at":1784641624,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":63371}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784641624,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64056}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784641624,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":64088}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784641625,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65694}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784641626,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":65712}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784641627,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":68282}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784627877,"created_at":1690529205,"updated_at":1784641629,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":73104}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784649458,"created_at":1694179368,"updated_at":1784641630,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":84159}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784641632,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":85936}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784641634,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":86614}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784641634,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89431}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784641635,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":89649}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784641636,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":90031}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784641637,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":91342}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784641637,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":92300}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784641638,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93266}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784641638,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":93267}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784641640,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100312}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784641640,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":100313}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784641640,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101603}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784641642,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101766}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784641642,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101767}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549602,"created_at":1700656372,"updated_at":1784641642,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":101768}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784641643,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":102101}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784641643,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":104565}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784641644,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":110711}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784544441,"created_at":1706516718,"updated_at":1784641644,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":114408}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784641648,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129776}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784641650,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":129929}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784641650,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":130668}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784641650,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":142567}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784641650,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":143600}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784641651,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147658}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784641652,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":147659}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784641655,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":150625}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784645961,"created_at":1717573275,"updated_at":1784641658,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":152109}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784641659,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":155823}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784641662,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":157665}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784641663,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":158194}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784641667,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":161452}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784641670,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163405}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784641670,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":163406}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784641672,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":165582}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784641679,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":172528}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784641681,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":173521}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784641682,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174479}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784641682,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":174482}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784641682,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176117}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784641682,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":176131}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784641683,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":178102}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784641684,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":180191}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784641685,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":181433}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784639883,"created_at":1726818141,"updated_at":1784641686,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":185107}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784637367,"created_at":1727707400,"updated_at":1784641688,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":187955}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784641688,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188268}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784641688,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188269}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784641691,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188270}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784641692,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":188271}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784641694,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":189601}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784641694,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":191897}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784641696,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199014}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784641696,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":199349}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784641697,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205911}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784641697,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":205958}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784641698,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206343}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784641698,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":206781}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784641699,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":209547}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784641699,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":212260}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784641699,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213204}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784641700,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":213237}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784641700,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":229256}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784641700,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":245881}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784643248,"created_at":1743676587,"updated_at":1784641703,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":252845}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784641704,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":253945}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784641704,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":265192}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784650427,"created_at":1753108716,"updated_at":1784641706,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":294102}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547303,"created_at":1753365389,"updated_at":1784641708,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":295579}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784641708,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":300549}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784641708,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310518}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784641710,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":310811}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784643368,"created_at":1757321593,"updated_at":1784641711,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":313221}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784650427,"created_at":1757936429,"updated_at":1784641711,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":315362}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784641711,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":324335}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784641712,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":325964}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784641712,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":327774}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784641712,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":328615}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784641714,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348001}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784641715,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":348024}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784641715,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":350651}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784641715,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":361460}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784641715,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":373492}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784641716,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":377589}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784641716,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":390465}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784651211,"created_at":1773824025,"updated_at":1784641718,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":394583}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784314601,"created_at":1774004046,"updated_at":1784641718,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":395945}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784647972,"created_at":1774358224,"updated_at":1784641718,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":397140}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784641719,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":402185}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784636251,"created_at":1777031419,"updated_at":1784641720,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":412618}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784641720,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":415434}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784641721,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":416131}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205277,"created_at":1778666928,"updated_at":1784641721,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421091}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205149,"created_at":1778666929,"updated_at":1784641722,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421092}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784641723,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":421459}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784641723,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422256}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784641723,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422257}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784643174,"created_at":1778840642,"updated_at":1784641724,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":422260}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784641725,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":425558}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784641725,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426383}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784641725,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":426384}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784641726,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439111}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784641726,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439112}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784641726,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439115}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784641726,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":439116}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784641727,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"department_id":38,"user_id":452235}}],"groups":[{"id":1,"name":"System Administrators","description":"Default group for administrators, always has all permissions.","colour":"#777777","administrator":1,"created_at":1631891524,"updated_at":1631891524,"pivot":{"department_id":38,"group_id":1},"users":[{"id":1,"brand_id":null,"role":1,"firstname":"Eric","lastname":"Martin","email":"eric.m@touchsupport.com","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":null,"timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1653576780,"created_at":1631891602,"updated_at":1755875229,"formatted_name":"Eric Martin","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":1,"user_id":1},"departmentsubscriptions":[],"opsettings":{"id":1,"user_id":1,"session_id":null,"template":"0","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"1","take_ownership":"1","pause_duetime":"1","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1631891602,"updated_at":1646677130}}]},{"id":2,"name":"TS Support Staff","description":"TS Agents","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416054,"pivot":{"department_id":38,"group_id":2},"users":[{"id":11291,"brand_id":null,"role":1,"firstname":"Margareta","lastname":"Kolaric","email":"margareta.k@touchsupport.com","email_verified":1,"active":0,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1659985227,"created_at":1658299730,"updated_at":1660038707,"formatted_name":"Margareta Kolaric","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11291}},{"id":12,"brand_id":null,"role":1,"firstname":"Nastassia","lastname":"T.","email":"nastassiat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144013,"updated_at":1784641561,"formatted_name":"Nastassia T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12},"departmentsubscriptions":[],"opsettings":{"id":12,"user_id":12,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144013,"updated_at":1784641561}},{"id":14,"brand_id":null,"role":1,"firstname":"Tihana","lastname":"D.","email":"tihanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784641561,"formatted_name":"Tihana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14},"departmentsubscriptions":[],"opsettings":{"id":14,"user_id":14,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784641561}},{"id":17,"brand_id":null,"role":1,"firstname":"Damira","lastname":"J.","email":"damiraj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144014,"updated_at":1784641562,"formatted_name":"Damira J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17},"departmentsubscriptions":[],"opsettings":{"id":17,"user_id":17,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144014,"updated_at":1784641562}},{"id":166,"brand_id":null,"role":1,"firstname":"Pornpattra","lastname":"Ai.","email":"pornpattraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677519,"updated_at":1784641563,"formatted_name":"Pornpattra Ai.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":166},"departmentsubscriptions":[],"opsettings":{"id":39,"user_id":166,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677519,"updated_at":1784641563}},{"id":167,"brand_id":null,"role":1,"firstname":"Ekaterina","lastname":"D.","email":"ekaterinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784641563,"formatted_name":"Ekaterina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":167},"departmentsubscriptions":[],"opsettings":{"id":40,"user_id":167,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784641563}},{"id":168,"brand_id":null,"role":1,"firstname":"Vesna","lastname":"P.","email":"vesnap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677520,"updated_at":1784641564,"formatted_name":"Vesna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":168},"departmentsubscriptions":[],"opsettings":{"id":41,"user_id":168,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677520,"updated_at":1784641564}},{"id":169,"brand_id":null,"role":1,"firstname":"Nataliia","lastname":"S.","email":"nataliias@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784641564,"formatted_name":"Nataliia S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":169},"departmentsubscriptions":[],"opsettings":{"id":42,"user_id":169,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784641564}},{"id":170,"brand_id":null,"role":1,"firstname":"Kristina","lastname":"D.","email":"kristinad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677521,"updated_at":1784641564,"formatted_name":"Kristina D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":170},"departmentsubscriptions":[],"opsettings":{"id":43,"user_id":170,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677521,"updated_at":1784641564}},{"id":171,"brand_id":null,"role":1,"firstname":"Ante","lastname":"Br.","email":"antebr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677522,"updated_at":1784641567,"formatted_name":"Ante Br.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":171},"departmentsubscriptions":[],"opsettings":{"id":44,"user_id":171,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677522,"updated_at":1784641567}},{"id":176,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"S.","email":"ivanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677525,"updated_at":1784641567,"formatted_name":"Ivana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176},"departmentsubscriptions":[],"opsettings":{"id":49,"user_id":176,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677525,"updated_at":1784641567}},{"id":179,"brand_id":null,"role":1,"firstname":"Irini","lastname":"S","email":"irinis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677526,"updated_at":1784641567,"formatted_name":"Irini S","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":179},"departmentsubscriptions":[],"opsettings":{"id":52,"user_id":179,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677526,"updated_at":1784641567}},{"id":182,"brand_id":null,"role":1,"firstname":"Natalia","lastname":"K.","email":"nataliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677528,"updated_at":1784641568,"formatted_name":"Natalia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":182},"departmentsubscriptions":[],"opsettings":{"id":55,"user_id":182,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677528,"updated_at":1784641568}},{"id":183,"brand_id":null,"role":1,"firstname":"Maksim","lastname":"O.","email":"maksimo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677529,"updated_at":1784641568,"formatted_name":"Maksim O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":183},"departmentsubscriptions":[],"opsettings":{"id":56,"user_id":183,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677529,"updated_at":1784641568}},{"id":186,"brand_id":null,"role":1,"firstname":"Petar","lastname":"M.","email":"petarm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677530,"updated_at":1784641570,"formatted_name":"Petar M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":186},"departmentsubscriptions":[],"opsettings":{"id":59,"user_id":186,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677530,"updated_at":1784641570}},{"id":187,"brand_id":null,"role":1,"firstname":"Elena","lastname":"D.","email":"elenad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677531,"updated_at":1784641571,"formatted_name":"Elena D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187},"departmentsubscriptions":[],"opsettings":{"id":60,"user_id":187,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677531,"updated_at":1784641571}},{"id":188,"brand_id":null,"role":1,"firstname":"Elisa","lastname":"S.","email":"elisas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677532,"updated_at":1784641572,"formatted_name":"Elisa S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188},"departmentsubscriptions":[],"opsettings":{"id":61,"user_id":188,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677532,"updated_at":1784641572}},{"id":190,"brand_id":null,"role":1,"firstname":"Elena","lastname":"T.","email":"elenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677533,"updated_at":1784641572,"formatted_name":"Elena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":190},"departmentsubscriptions":[],"opsettings":{"id":63,"user_id":190,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677533,"updated_at":1784641572}},{"id":196,"brand_id":null,"role":1,"firstname":"Elena","lastname":"P.","email":"elenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677536,"updated_at":1784641574,"formatted_name":"Elena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":196},"departmentsubscriptions":[],"opsettings":{"id":69,"user_id":196,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677536,"updated_at":1784641574}},{"id":197,"brand_id":null,"role":1,"firstname":"Radmila","lastname":"R.","email":"radmilar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677537,"updated_at":1784641574,"formatted_name":"Radmila R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":197},"departmentsubscriptions":[],"opsettings":{"id":70,"user_id":197,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677537,"updated_at":1784641574}},{"id":198,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"G.","email":"sandrag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784641575,"formatted_name":"Sandra G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":198},"departmentsubscriptions":[],"opsettings":{"id":71,"user_id":198,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784641575}},{"id":199,"brand_id":null,"role":1,"firstname":"Alena","lastname":"S.","email":"alenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677538,"updated_at":1784641576,"formatted_name":"Alena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199},"departmentsubscriptions":[],"opsettings":{"id":72,"user_id":199,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677538,"updated_at":1784641576}},{"id":200,"brand_id":null,"role":1,"firstname":"Svetlana","lastname":"N.","email":"svetlanan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677539,"updated_at":1784641578,"formatted_name":"Svetlana N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":200},"departmentsubscriptions":[],"opsettings":{"id":73,"user_id":200,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677539,"updated_at":1784641578}},{"id":203,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Kl.","email":"josipkl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677540,"updated_at":1784641578,"formatted_name":"Josip Kl.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":203},"departmentsubscriptions":[],"opsettings":{"id":76,"user_id":203,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677540,"updated_at":1784641578}},{"id":205,"brand_id":null,"role":1,"firstname":"Mia","lastname":"B.","email":"miab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677541,"updated_at":1784641579,"formatted_name":"Mia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205},"departmentsubscriptions":[],"opsettings":{"id":78,"user_id":205,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677541,"updated_at":1784641579}},{"id":207,"brand_id":null,"role":1,"firstname":"Maja","lastname":"J.","email":"majaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677542,"updated_at":1784641579,"formatted_name":"Maja J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":207},"departmentsubscriptions":[],"opsettings":{"id":80,"user_id":207,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677542,"updated_at":1784641579}},{"id":211,"brand_id":null,"role":1,"firstname":"Miljana","lastname":"S.","email":"miljanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784641580,"formatted_name":"Miljana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":211},"departmentsubscriptions":[],"opsettings":{"id":84,"user_id":211,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784641580}},{"id":212,"brand_id":null,"role":1,"firstname":"Viktorija","lastname":"M.","email":"viktorijam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1747425239,"created_at":1646677543,"updated_at":1784641581,"formatted_name":"Viktorija M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":212},"departmentsubscriptions":[],"opsettings":{"id":85,"user_id":212,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784641581}},{"id":213,"brand_id":null,"role":1,"firstname":"Ilijana","lastname":"S.","email":"ilijanas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784059835,"created_at":1646677543,"updated_at":1784641581,"formatted_name":"Ilijana S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213},"departmentsubscriptions":[],"opsettings":{"id":86,"user_id":213,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784641581}},{"id":214,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"K.","email":"elizavetak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677543,"updated_at":1784641583,"formatted_name":"Elizaveta K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":214},"departmentsubscriptions":[],"opsettings":{"id":87,"user_id":214,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677543,"updated_at":1784641583}},{"id":215,"brand_id":null,"role":1,"firstname":"Viktoryia","lastname":"B.","email":"viktoryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784641583,"formatted_name":"Viktoryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":215},"departmentsubscriptions":[],"opsettings":{"id":88,"user_id":215,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784641583}},{"id":216,"brand_id":null,"role":1,"firstname":"Maja","lastname":"C.","email":"majac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677544,"updated_at":1784641583,"formatted_name":"Maja C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":216},"departmentsubscriptions":[],"opsettings":{"id":89,"user_id":216,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677544,"updated_at":1784641583}},{"id":219,"brand_id":null,"role":1,"firstname":"Elizaveta","lastname":"T.","email":"elizavetat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784641584,"formatted_name":"Elizaveta T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":219},"departmentsubscriptions":[],"opsettings":{"id":92,"user_id":219,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784641584}},{"id":220,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"I.","email":"valentinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784641586,"formatted_name":"Valentina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":220},"departmentsubscriptions":[],"opsettings":{"id":93,"user_id":220,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784641586}},{"id":221,"brand_id":null,"role":1,"firstname":"Ina","lastname":"R.","email":"inar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677545,"updated_at":1784641587,"formatted_name":"Ina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":221},"departmentsubscriptions":[],"opsettings":{"id":94,"user_id":221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677545,"updated_at":1784641587}},{"id":224,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"N.","email":"antoninan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677546,"updated_at":1784641588,"formatted_name":"Antonina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":224},"departmentsubscriptions":[],"opsettings":{"id":97,"user_id":224,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677546,"updated_at":1784641588}},{"id":226,"brand_id":null,"role":1,"firstname":"Bozena","lastname":"P.","email":"bozenap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784641589,"formatted_name":"Bozena P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":226},"departmentsubscriptions":[],"opsettings":{"id":99,"user_id":226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784641589}},{"id":227,"brand_id":null,"role":1,"firstname":"Marina","lastname":"I.","email":"marinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677547,"updated_at":1784641590,"formatted_name":"Marina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":227},"departmentsubscriptions":[],"opsettings":{"id":100,"user_id":227,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784641590}},{"id":228,"brand_id":null,"role":1,"firstname":"Karyna","lastname":"P.","email":"karynap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784635946,"created_at":1646677547,"updated_at":1784641591,"formatted_name":"Karyna P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":228},"departmentsubscriptions":[],"opsettings":{"id":101,"user_id":228,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784641591}},{"id":229,"brand_id":null,"role":1,"firstname":"Dubravka","lastname":"G.","email":"dubravkag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":2,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725018454,"created_at":1646677547,"updated_at":1784641592,"formatted_name":"Dubravka G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229},"departmentsubscriptions":[],"opsettings":{"id":102,"user_id":229,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677547,"updated_at":1784641592}},{"id":233,"brand_id":null,"role":1,"firstname":"Nadezhda","lastname":"Y.","email":"nadezhday@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677548,"updated_at":1784641595,"formatted_name":"Nadezhda Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":233},"departmentsubscriptions":[],"opsettings":{"id":106,"user_id":233,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677548,"updated_at":1784641595}},{"id":234,"brand_id":null,"role":1,"firstname":"Jelena","lastname":"C.","email":"jelenac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677549,"updated_at":1784641595,"formatted_name":"Jelena C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":234},"departmentsubscriptions":[],"opsettings":{"id":107,"user_id":234,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677549,"updated_at":1784641595}},{"id":237,"brand_id":null,"role":1,"firstname":"Elena","lastname":"K.","email":"elenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784641596,"formatted_name":"Elena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":237},"departmentsubscriptions":[],"opsettings":{"id":110,"user_id":237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784641596}},{"id":238,"brand_id":null,"role":1,"firstname":"Yuliya","lastname":"M.","email":"yuliyam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784641596,"formatted_name":"Yuliya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":238},"departmentsubscriptions":[],"opsettings":{"id":111,"user_id":238,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784641596}},{"id":239,"brand_id":null,"role":1,"firstname":"Polina","lastname":"V.","email":"polinav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1646677550,"updated_at":1784641597,"formatted_name":"Polina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":239},"departmentsubscriptions":[],"opsettings":{"id":112,"user_id":239,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784641597}},{"id":240,"brand_id":null,"role":1,"firstname":"Natali","lastname":"O.","email":"natalio@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1774621445,"created_at":1646677550,"updated_at":1784641598,"formatted_name":"Natali O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":240},"departmentsubscriptions":[],"opsettings":{"id":113,"user_id":240,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1646677550,"updated_at":1784641598}},{"id":962,"brand_id":null,"role":1,"firstname":"Lyubov","lastname":"P.","email":"lyubovp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1647841009,"updated_at":1784641600,"formatted_name":"Lyubov P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":962},"departmentsubscriptions":[],"opsettings":{"id":123,"user_id":962,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647841009,"updated_at":1784641600}},{"id":1070,"brand_id":null,"role":1,"firstname":"Alexandra","lastname":"K.","email":"alexandrakl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648037192,"updated_at":1784641600,"formatted_name":"Alexandra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1070},"departmentsubscriptions":[],"opsettings":{"id":124,"user_id":1070,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648037192,"updated_at":1784641600}},{"id":1135,"brand_id":null,"role":1,"firstname":"Sidita","lastname":"C.","email":"siditac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648115622,"updated_at":1784641600,"formatted_name":"Sidita C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1135},"departmentsubscriptions":[],"opsettings":{"id":126,"user_id":1135,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648115622,"updated_at":1784641600}},{"id":1532,"brand_id":null,"role":1,"firstname":"Tatiana","lastname":"M.","email":"tatianam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648644758,"updated_at":1784641601,"formatted_name":"Tatiana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1532},"departmentsubscriptions":[],"opsettings":{"id":131,"user_id":1532,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648644758,"updated_at":1784641601}},{"id":1786,"brand_id":null,"role":1,"firstname":"Ira","lastname":"S.","email":"iras@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648818067,"updated_at":1784641602,"formatted_name":"Ira S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":1786},"departmentsubscriptions":[],"opsettings":{"id":137,"user_id":1786,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648818067,"updated_at":1784641602}},{"id":2226,"brand_id":null,"role":1,"firstname":"Maria","lastname":"Sa.","email":"mariasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649231755,"updated_at":1784641602,"formatted_name":"Maria Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2226},"departmentsubscriptions":[],"opsettings":{"id":138,"user_id":2226,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649231755,"updated_at":1784641602}},{"id":2508,"brand_id":null,"role":1,"firstname":"Ruslana","lastname":"K.","email":"ruslanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649415182,"updated_at":1784641602,"formatted_name":"Ruslana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":2508},"departmentsubscriptions":[],"opsettings":{"id":139,"user_id":2508,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649415182,"updated_at":1784641602}},{"id":3449,"brand_id":null,"role":1,"firstname":"Valeria","lastname":"K.","email":"valeriak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1649924213,"updated_at":1784641603,"formatted_name":"Valeria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3449},"departmentsubscriptions":[],"opsettings":{"id":140,"user_id":3449,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1649924213,"updated_at":1784641603}},{"id":3720,"brand_id":null,"role":1,"firstname":"Julia","lastname":"Z.","email":"juliaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650388098,"updated_at":1784641604,"formatted_name":"Julia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3720},"departmentsubscriptions":[],"opsettings":{"id":141,"user_id":3720,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650388098,"updated_at":1784641604}},{"id":3819,"brand_id":null,"role":1,"firstname":"Jovana","lastname":"P.","email":"jovanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1650529948,"updated_at":1784641604,"formatted_name":"Jovana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":3819},"departmentsubscriptions":[],"opsettings":{"id":142,"user_id":3819,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1650529948,"updated_at":1784641604}},{"id":4642,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"Z.","email":"maryiaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1651238452,"updated_at":1784641605,"formatted_name":"Maryia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":4642},"departmentsubscriptions":[],"opsettings":{"id":148,"user_id":4642,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1651238452,"updated_at":1784641605}},{"id":6317,"brand_id":null,"role":1,"firstname":"Anamarija","lastname":"J.","email":"anamarijaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1653076275,"updated_at":1784641605,"formatted_name":"Anamarija J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":6317},"departmentsubscriptions":[],"opsettings":{"id":152,"user_id":6317,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1653076275,"updated_at":1784641605}},{"id":9730,"brand_id":null,"role":1,"firstname":"Snezana","lastname":"D.","email":"snezanad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656593780,"updated_at":1784641606,"formatted_name":"Snezana D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9730},"departmentsubscriptions":[],"opsettings":{"id":157,"user_id":9730,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656593780,"updated_at":1784641606}},{"id":9922,"brand_id":null,"role":1,"firstname":"Tetiana","lastname":"C.","email":"tetianac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1656682872,"updated_at":1784641606,"formatted_name":"Tetiana C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":9922},"departmentsubscriptions":[],"opsettings":{"id":158,"user_id":9922,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1656682872,"updated_at":1784641606}},{"id":10792,"brand_id":null,"role":1,"firstname":"Azhar","lastname":"G.","email":"azharg@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1657610986,"updated_at":1784641607,"formatted_name":"Azhar G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":10792},"departmentsubscriptions":[],"opsettings":{"id":162,"user_id":10792,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1657610986,"updated_at":1784641607}},{"id":11192,"brand_id":null,"role":1,"firstname":"Kevin","lastname":"S.","email":"kevins@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1658215011,"updated_at":1784641607,"formatted_name":"Kevin S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":11192},"departmentsubscriptions":[],"opsettings":{"id":164,"user_id":11192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1658215011,"updated_at":1784641607}},{"id":12035,"brand_id":null,"role":1,"firstname":"Monika","lastname":"M.","email":"monikam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659196776,"updated_at":1784641607,"formatted_name":"Monika M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12035},"departmentsubscriptions":[],"opsettings":{"id":167,"user_id":12035,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659196776,"updated_at":1784641607}},{"id":12581,"brand_id":null,"role":1,"firstname":"Anastasiya","lastname":"P.","email":"anastasiyap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1659958008,"updated_at":1784641608,"formatted_name":"Anastasiya P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":12581},"departmentsubscriptions":[],"opsettings":{"id":170,"user_id":12581,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1659958008,"updated_at":1784641608}},{"id":13137,"brand_id":null,"role":1,"firstname":"Yuriy","lastname":"K.","email":"yuriyk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660547474,"updated_at":1784641609,"formatted_name":"Yuriy K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13137},"departmentsubscriptions":[],"opsettings":{"id":174,"user_id":13137,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660547474,"updated_at":1784641609}},{"id":13140,"brand_id":null,"role":1,"firstname":"Katsiaryna","lastname":"Mi.","email":"katsiarynami@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660559835,"updated_at":1784641609,"formatted_name":"Katsiaryna Mi.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13140},"departmentsubscriptions":[],"opsettings":{"id":177,"user_id":13140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660559835,"updated_at":1784641609}},{"id":13141,"brand_id":null,"role":1,"firstname":"Anastasia","lastname":"Sh.","email":"anastasiash@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1660560866,"updated_at":1784641610,"formatted_name":"Anastasia Sh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13141},"departmentsubscriptions":[],"opsettings":{"id":178,"user_id":13141,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660560866,"updated_at":1784641610}},{"id":13394,"brand_id":null,"role":1,"firstname":"Maria","lastname":"K.","email":"mariak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784635653,"created_at":1660725795,"updated_at":1784641610,"formatted_name":"Maria K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13394},"departmentsubscriptions":[],"opsettings":{"id":179,"user_id":13394,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1660725795,"updated_at":1784641610}},{"id":13621,"brand_id":null,"role":1,"firstname":"Lina","lastname":"V.","email":"linav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661157885,"updated_at":1784641611,"formatted_name":"Lina V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":13621},"departmentsubscriptions":[],"opsettings":{"id":180,"user_id":13621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661157885,"updated_at":1784641611}},{"id":14263,"brand_id":null,"role":1,"firstname":"Alena","lastname":"K.","email":"alenak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757736,"updated_at":1784641611,"formatted_name":"Alena K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14263},"departmentsubscriptions":[],"opsettings":{"id":184,"user_id":14263,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757736,"updated_at":1784641611}},{"id":14264,"brand_id":null,"role":1,"firstname":"Nathalia","lastname":"V.","email":"nathaliav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1661757998,"updated_at":1784641611,"formatted_name":"Nathalia V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":14264},"departmentsubscriptions":[],"opsettings":{"id":185,"user_id":14264,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1661757998,"updated_at":1784641611}},{"id":16059,"brand_id":null,"role":1,"firstname":"Polina","lastname":"K.","email":"polinak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318144,"updated_at":1784641612,"formatted_name":"Polina K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16059},"departmentsubscriptions":[],"opsettings":{"id":189,"user_id":16059,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318144,"updated_at":1784641612}},{"id":16060,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"I.","email":"katarinai@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1663318616,"updated_at":1784641612,"formatted_name":"Katarina I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":16060},"departmentsubscriptions":[],"opsettings":{"id":190,"user_id":16060,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1663318616,"updated_at":1784641612}},{"id":17854,"brand_id":null,"role":1,"firstname":"Ershela","lastname":"Z.","email":"ershelaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665143930,"updated_at":1784641612,"formatted_name":"Ershela Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":17854},"departmentsubscriptions":[],"opsettings":{"id":196,"user_id":17854,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665143930,"updated_at":1784641612}},{"id":18951,"brand_id":null,"role":1,"firstname":"Alena","lastname":"St.","email":"alenast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1665765378,"updated_at":1784641612,"formatted_name":"Alena St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":18951},"departmentsubscriptions":[],"opsettings":{"id":198,"user_id":18951,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1665765378,"updated_at":1784641612}},{"id":20092,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"Sa.","email":"ivanasa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1666699873,"updated_at":1784641613,"formatted_name":"Ivana Sa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":20092},"departmentsubscriptions":[],"opsettings":{"id":202,"user_id":20092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1666699873,"updated_at":1784641613}},{"id":23856,"brand_id":null,"role":1,"firstname":"Tatyana","lastname":"P.","email":"tatyanap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669026228,"updated_at":1784641613,"formatted_name":"Tatyana P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":23856},"departmentsubscriptions":[],"opsettings":{"id":213,"user_id":23856,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669026228,"updated_at":1784641613}},{"id":24811,"brand_id":null,"role":1,"firstname":"Inva","lastname":"K.","email":"invak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1669817686,"updated_at":1784641614,"formatted_name":"Inva K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":24811},"departmentsubscriptions":[],"opsettings":{"id":218,"user_id":24811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1669817686,"updated_at":1784641614}},{"id":29398,"brand_id":null,"role":1,"firstname":"Simona","lastname":"L.","email":"simonal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672645809,"updated_at":1784641614,"formatted_name":"Simona L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29398},"departmentsubscriptions":[],"opsettings":{"id":230,"user_id":29398,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672645809,"updated_at":1784641614}},{"id":29399,"brand_id":null,"role":1,"firstname":"Alessandra","lastname":"B.","email":"alessandrab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1672646800,"updated_at":1784641614,"formatted_name":"Alessandra B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":29399},"departmentsubscriptions":[],"opsettings":{"id":231,"user_id":29399,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1672646800,"updated_at":1784641614}},{"id":35583,"brand_id":null,"role":1,"firstname":"Tatsiana","lastname":"Pa.","email":"tatsianapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1675667013,"updated_at":1784641614,"formatted_name":"Tatsiana Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":35583},"departmentsubscriptions":[],"opsettings":{"id":243,"user_id":35583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1675667013,"updated_at":1784641614}},{"id":37392,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"St.","email":"ivanast@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784573614,"created_at":1676552030,"updated_at":1784641614,"formatted_name":"Ivana St.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37392},"departmentsubscriptions":[],"opsettings":{"id":250,"user_id":37392,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676552030,"updated_at":1784641614}},{"id":37580,"brand_id":null,"role":1,"firstname":"Renata","lastname":"S.","email":"renatas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1676622099,"updated_at":1784641615,"formatted_name":"Renata S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":37580},"departmentsubscriptions":[],"opsettings":{"id":252,"user_id":37580,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1676622099,"updated_at":1784641615}},{"id":38823,"brand_id":null,"role":1,"firstname":"Mirald","lastname":"I.","email":"miraldi@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784624863,"created_at":1677491742,"updated_at":1784641615,"formatted_name":"Mirald I.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":38823},"departmentsubscriptions":[],"opsettings":{"id":254,"user_id":38823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677491742,"updated_at":1784641615}},{"id":39064,"brand_id":null,"role":1,"firstname":"Ledjon","lastname":"R.","email":"ledjonr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1677572540,"updated_at":1784641615,"formatted_name":"Ledjon R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":39064},"departmentsubscriptions":[],"opsettings":{"id":255,"user_id":39064,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1677572540,"updated_at":1784641615}},{"id":40010,"brand_id":null,"role":1,"firstname":"Anna","lastname":"M.","email":"annam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1678082291,"updated_at":1784641615,"formatted_name":"Anna M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":40010},"departmentsubscriptions":[],"opsettings":{"id":261,"user_id":40010,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1678082291,"updated_at":1784641615}},{"id":43609,"brand_id":null,"role":1,"firstname":"Ana","lastname":"B.","email":"anab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679470161,"updated_at":1784641615,"formatted_name":"Ana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43609},"departmentsubscriptions":[],"opsettings":{"id":264,"user_id":43609,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679470161,"updated_at":1784641615}},{"id":43659,"brand_id":null,"role":1,"firstname":"Nomaswazi","lastname":"C.","email":"nomaswazic@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679480588,"updated_at":1784641615,"formatted_name":"Nomaswazi C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43659},"departmentsubscriptions":[],"opsettings":{"id":265,"user_id":43659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679480588,"updated_at":1784641615}},{"id":43661,"brand_id":null,"role":1,"firstname":"Snjezana","lastname":"M.","email":"snjezanam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1679485129,"updated_at":1784641616,"formatted_name":"Snjezana M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":43661},"departmentsubscriptions":[],"opsettings":{"id":266,"user_id":43661,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679485129,"updated_at":1784641616}},{"id":44807,"brand_id":null,"role":1,"firstname":"Sinovuyo","lastname":"N.","email":"sinovuyon@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1749635549,"created_at":1679988944,"updated_at":1784641616,"formatted_name":"Sinovuyo N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":44807},"departmentsubscriptions":[],"opsettings":{"id":268,"user_id":44807,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1679988944,"updated_at":1784641616}},{"id":45606,"brand_id":null,"role":1,"firstname":"Sandra","lastname":"M.","email":"sandram@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680250214,"updated_at":1784641617,"formatted_name":"Sandra M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45606},"departmentsubscriptions":[],"opsettings":{"id":270,"user_id":45606,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680250214,"updated_at":1784641617}},{"id":45621,"brand_id":null,"role":1,"firstname":"Iulia","lastname":"L.","email":"iulial@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1680262558,"updated_at":1784641617,"formatted_name":"Iulia L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":45621},"departmentsubscriptions":[],"opsettings":{"id":272,"user_id":45621,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1680262558,"updated_at":1784641617}},{"id":47555,"brand_id":null,"role":1,"firstname":"Rachelle","lastname":"H.","email":"rachelleh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681204018,"updated_at":1784641617,"formatted_name":"Rachelle H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47555},"departmentsubscriptions":[],"opsettings":{"id":279,"user_id":47555,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681204018,"updated_at":1784641617}},{"id":47889,"brand_id":null,"role":1,"firstname":"Borna","lastname":"B.","email":"bornab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1681285737,"updated_at":1784641617,"formatted_name":"Borna B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47889},"departmentsubscriptions":[],"opsettings":{"id":280,"user_id":47889,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681285737,"updated_at":1784641617}},{"id":47890,"brand_id":null,"role":1,"firstname":"Fatima","lastname":"F.","email":"fatimaf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1725025073,"created_at":1681287575,"updated_at":1784641618,"formatted_name":"Fatima F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":47890},"departmentsubscriptions":[],"opsettings":{"id":281,"user_id":47890,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1681287575,"updated_at":1784641618}},{"id":50420,"brand_id":null,"role":1,"firstname":"Clara","lastname":"T.","email":"clarat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682502421,"updated_at":1784641619,"formatted_name":"Clara T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50420},"departmentsubscriptions":[],"opsettings":{"id":284,"user_id":50420,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682502421,"updated_at":1784641619}},{"id":50988,"brand_id":null,"role":1,"firstname":"Milena","lastname":"T.","email":"milenat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1682679278,"updated_at":1784641620,"formatted_name":"Milena T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":50988},"departmentsubscriptions":[],"opsettings":{"id":286,"user_id":50988,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1682679278,"updated_at":1784641620}},{"id":54122,"brand_id":null,"role":1,"firstname":"Danai","lastname":"H.","email":"danaih@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784598282,"created_at":1683896403,"updated_at":1784641620,"formatted_name":"Danai H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54122},"departmentsubscriptions":[],"opsettings":{"id":295,"user_id":54122,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1683896403,"updated_at":1784641620}},{"id":54318,"brand_id":null,"role":1,"firstname":"Josif","lastname":"S.","email":"josifs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784647950,"created_at":1684135695,"updated_at":1784641621,"formatted_name":"Josif S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":54318},"departmentsubscriptions":[],"opsettings":{"id":299,"user_id":54318,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684135695,"updated_at":1784641621}},{"id":55497,"brand_id":null,"role":1,"firstname":"Mario","lastname":"G.","email":"mariog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1684738981,"updated_at":1784641622,"formatted_name":"Mario G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":55497},"departmentsubscriptions":[],"opsettings":{"id":305,"user_id":55497,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1684738981,"updated_at":1784641622}},{"id":57150,"brand_id":null,"role":1,"firstname":"Sara","lastname":"H.","email":"sarah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1685520309,"updated_at":1784641623,"formatted_name":"Sara H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":57150},"departmentsubscriptions":[],"opsettings":{"id":307,"user_id":57150,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1685520309,"updated_at":1784641623}},{"id":61223,"brand_id":null,"role":1,"firstname":"Shalom","lastname":"N.","email":"shalomn@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686551124,"updated_at":1784641624,"formatted_name":"Shalom N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":61223},"departmentsubscriptions":[],"opsettings":{"id":311,"user_id":61223,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686551124,"updated_at":1784641624}},{"id":62638,"brand_id":null,"role":1,"firstname":"Andrea","lastname":"B.","email":"andreab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1686903862,"updated_at":1784641624,"formatted_name":"Andrea B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":62638},"departmentsubscriptions":[],"opsettings":{"id":313,"user_id":62638,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1686903862,"updated_at":1784641624}},{"id":63371,"brand_id":null,"role":1,"firstname":"Franjo","lastname":"S.","email":"franjos@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784288472,"created_at":1687270955,"updated_at":1784641624,"formatted_name":"Franjo S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":63371},"departmentsubscriptions":[],"opsettings":{"id":316,"user_id":63371,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687270955,"updated_at":1784641624}},{"id":64056,"brand_id":null,"role":1,"firstname":"Bojana","lastname":"B.","email":"bojanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532468,"updated_at":1784641624,"formatted_name":"Bojana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64056},"departmentsubscriptions":[],"opsettings":{"id":317,"user_id":64056,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532468,"updated_at":1784641624}},{"id":64088,"brand_id":null,"role":1,"firstname":"Dragomir","lastname":"T.","email":"dragomirt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1687532874,"updated_at":1784641624,"formatted_name":"Dragomir T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":64088},"departmentsubscriptions":[],"opsettings":{"id":318,"user_id":64088,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1687532874,"updated_at":1784641624}},{"id":65694,"brand_id":null,"role":1,"firstname":"Quezeah","lastname":"T.","email":"quezeaht@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688144997,"updated_at":1784641625,"formatted_name":"Quezeah T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65694},"departmentsubscriptions":[],"opsettings":{"id":319,"user_id":65694,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688144997,"updated_at":1784641625}},{"id":65712,"brand_id":null,"role":1,"firstname":"Marina","lastname":"P.","email":"marinap@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1688145341,"updated_at":1784641626,"formatted_name":"Marina P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":65712},"departmentsubscriptions":[],"opsettings":{"id":321,"user_id":65712,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1688145341,"updated_at":1784641626}},{"id":68282,"brand_id":null,"role":1,"firstname":"Erza","lastname":"S.","email":"erzas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1689087107,"updated_at":1784641627,"formatted_name":"Erza S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":68282},"departmentsubscriptions":[],"opsettings":{"id":329,"user_id":68282,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1689087107,"updated_at":1784641627}},{"id":73104,"brand_id":null,"role":1,"firstname":"Dajana","lastname":"B.","email":"dajanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784627877,"created_at":1690529205,"updated_at":1784641629,"formatted_name":"Dajana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":73104},"departmentsubscriptions":[],"opsettings":{"id":340,"user_id":73104,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1690529205,"updated_at":1784641629}},{"id":84159,"brand_id":null,"role":1,"firstname":"Bojan","lastname":"B.","email":"bojanb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784649458,"created_at":1694179368,"updated_at":1784641630,"formatted_name":"Bojan B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":84159},"departmentsubscriptions":[],"opsettings":{"id":351,"user_id":84159,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694179368,"updated_at":1784641630}},{"id":85936,"brand_id":null,"role":1,"firstname":"Nemanja","lastname":"M.","email":"nemanjam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1782756213,"created_at":1694763552,"updated_at":1784641632,"formatted_name":"Nemanja M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":85936},"departmentsubscriptions":[],"opsettings":{"id":354,"user_id":85936,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1694763552,"updated_at":1784641632}},{"id":86614,"brand_id":null,"role":1,"firstname":"Esmeralda","lastname":"J.","email":"esmeraldaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695104414,"updated_at":1784641634,"formatted_name":"Esmeralda J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":86614},"departmentsubscriptions":[],"opsettings":{"id":355,"user_id":86614,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695104414,"updated_at":1784641634}},{"id":89431,"brand_id":null,"role":1,"firstname":"Adela","lastname":"H.","email":"adelah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695974359,"updated_at":1784641634,"formatted_name":"Adela H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89431},"departmentsubscriptions":[],"opsettings":{"id":357,"user_id":89431,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695974359,"updated_at":1784641634}},{"id":89649,"brand_id":null,"role":1,"firstname":"Ognjen","lastname":"K.","email":"ognjenk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1695996021,"updated_at":1784641635,"formatted_name":"Ognjen K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":89649},"departmentsubscriptions":[],"opsettings":{"id":360,"user_id":89649,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1695996021,"updated_at":1784641635}},{"id":90031,"brand_id":null,"role":1,"firstname":"Zehra","lastname":"A.","email":"zehraa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696232852,"updated_at":1784641636,"formatted_name":"Zehra A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":90031},"departmentsubscriptions":[],"opsettings":{"id":361,"user_id":90031,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696232852,"updated_at":1784641636}},{"id":91342,"brand_id":null,"role":1,"firstname":"Natallia","lastname":"A.","email":"natalliaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696580015,"updated_at":1784641637,"formatted_name":"Natallia A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":91342},"departmentsubscriptions":[],"opsettings":{"id":364,"user_id":91342,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696580015,"updated_at":1784641637}},{"id":92300,"brand_id":null,"role":1,"firstname":"Sani","lastname":"T.","email":"sanit@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1696939254,"updated_at":1784641637,"formatted_name":"Sani T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":92300},"departmentsubscriptions":[],"opsettings":{"id":365,"user_id":92300,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1696939254,"updated_at":1784641637}},{"id":93266,"brand_id":null,"role":1,"firstname":"Alina","lastname":"R.","email":"alinar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697187476,"updated_at":1784641638,"formatted_name":"Alina R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93266},"departmentsubscriptions":[],"opsettings":{"id":366,"user_id":93266,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697187476,"updated_at":1784641638}},{"id":93267,"brand_id":null,"role":1,"firstname":"Aleksandra","lastname":"San.","email":"aleksandrasan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1697189887,"updated_at":1784641638,"formatted_name":"Aleksandra San.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":93267},"departmentsubscriptions":[],"opsettings":{"id":367,"user_id":93267,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1697189887,"updated_at":1784641638}},{"id":100312,"brand_id":null,"role":1,"firstname":"Klea","lastname":"G.","email":"kleag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699958632,"updated_at":1784641640,"formatted_name":"Klea G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100312},"departmentsubscriptions":[],"opsettings":{"id":375,"user_id":100312,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699958632,"updated_at":1784641640}},{"id":100313,"brand_id":null,"role":1,"firstname":"Alison","lastname":"T.","email":"alisont@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1699959005,"updated_at":1784641640,"formatted_name":"Alison T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":100313},"departmentsubscriptions":[],"opsettings":{"id":376,"user_id":100313,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1699959005,"updated_at":1784641640}},{"id":101603,"brand_id":null,"role":1,"firstname":"Antonina","lastname":"T.","email":"antoninat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700560053,"updated_at":1784641640,"formatted_name":"Antonina T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101603},"departmentsubscriptions":[],"opsettings":{"id":379,"user_id":101603,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700560053,"updated_at":1784641640}},{"id":101766,"brand_id":null,"role":1,"firstname":"Ivan","lastname":"Kh.","email":"ivankh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656370,"updated_at":1784641642,"formatted_name":"Ivan Kh.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101766},"departmentsubscriptions":[],"opsettings":{"id":381,"user_id":101766,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656370,"updated_at":1784641642}},{"id":101767,"brand_id":null,"role":1,"firstname":"Alina","lastname":"Mu.","email":"alinamu@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700656371,"updated_at":1784641642,"formatted_name":"Alina Mu.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101767},"departmentsubscriptions":[],"opsettings":{"id":382,"user_id":101767,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656371,"updated_at":1784641642}},{"id":101768,"brand_id":null,"role":1,"firstname":"Klea","lastname":"H.","email":"kleah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784549602,"created_at":1700656372,"updated_at":1784641642,"formatted_name":"Klea H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":101768},"departmentsubscriptions":[],"opsettings":{"id":383,"user_id":101768,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700656372,"updated_at":1784641642}},{"id":102101,"brand_id":null,"role":1,"firstname":"Milos","lastname":"K.","email":"milosk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1700678235,"updated_at":1784641643,"formatted_name":"Milos K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":102101},"departmentsubscriptions":[],"opsettings":{"id":384,"user_id":102101,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1700678235,"updated_at":1784641643}},{"id":104565,"brand_id":null,"role":1,"firstname":"Edin","lastname":"Lj.","email":"edinlj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1701853526,"updated_at":1784641643,"formatted_name":"Edin Lj.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":104565},"departmentsubscriptions":[],"opsettings":{"id":391,"user_id":104565,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1701853526,"updated_at":1784641643}},{"id":110711,"brand_id":null,"role":1,"firstname":"Nevena","lastname":"R.","email":"nevenar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1704798305,"updated_at":1784641644,"formatted_name":"Nevena R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":110711},"departmentsubscriptions":[],"opsettings":{"id":402,"user_id":110711,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1704798305,"updated_at":1784641644}},{"id":114408,"brand_id":null,"role":1,"firstname":"NataliaT","lastname":"","email":"nataliat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784544441,"created_at":1706516718,"updated_at":1784641644,"formatted_name":"NataliaT","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":114408},"departmentsubscriptions":[],"opsettings":{"id":410,"user_id":114408,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1706516718,"updated_at":1784641644}},{"id":129776,"brand_id":null,"role":1,"firstname":"Beazit","lastname":"R.","email":"beazitr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708331300,"updated_at":1784641648,"formatted_name":"Beazit R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":129776},"departmentsubscriptions":[],"opsettings":{"id":417,"user_id":129776,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708331300,"updated_at":1784641648}},{"id":130668,"brand_id":null,"role":1,"firstname":"Maryia","lastname":"B.","email":"maryiab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708684636,"updated_at":1784641650,"formatted_name":"Maryia B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":130668},"departmentsubscriptions":[],"opsettings":{"id":421,"user_id":130668,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708684636,"updated_at":1784641650}},{"id":142567,"brand_id":null,"role":1,"firstname":"Mariami","lastname":"Ta.","email":"mariamita@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1713860284,"updated_at":1784641650,"formatted_name":"Mariami Ta.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":142567},"departmentsubscriptions":[],"opsettings":{"id":443,"user_id":142567,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1713860284,"updated_at":1784641650}},{"id":143600,"brand_id":null,"role":1,"firstname":"Carmencita","lastname":"R.","email":"carmencitar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1714475594,"updated_at":1784641650,"formatted_name":"Carmencita R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":143600},"departmentsubscriptions":[],"opsettings":{"id":447,"user_id":143600,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1714475594,"updated_at":1784641650}},{"id":147659,"brand_id":null,"role":1,"firstname":"Xhovana","lastname":"G.","email":"xhovanag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1715874647,"updated_at":1784641652,"formatted_name":"Xhovana G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":147659},"departmentsubscriptions":[],"opsettings":{"id":457,"user_id":147659,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784641652}},{"id":150625,"brand_id":null,"role":1,"firstname":"MaKaziah","lastname":"P.","email":"makaziahp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1717159265,"updated_at":1784641655,"formatted_name":"MaKaziah P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":150625},"departmentsubscriptions":[],"opsettings":{"id":466,"user_id":150625,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717159265,"updated_at":1784641655}},{"id":152109,"brand_id":null,"role":1,"firstname":"Lea","lastname":"Ra.","email":"leara@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784645961,"created_at":1717573275,"updated_at":1784641658,"formatted_name":"Lea Ra.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":152109},"departmentsubscriptions":[],"opsettings":{"id":467,"user_id":152109,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1717573275,"updated_at":1784641658}},{"id":155823,"brand_id":null,"role":1,"firstname":"Neha","lastname":"J.","email":"nehaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1718369948,"updated_at":1784641659,"formatted_name":"Neha J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":155823},"departmentsubscriptions":[],"opsettings":{"id":469,"user_id":155823,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1718369948,"updated_at":1784641659}},{"id":157665,"brand_id":null,"role":1,"firstname":"Joshua","lastname":"R.","email":"joshuar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719225931,"updated_at":1784641662,"formatted_name":"Joshua R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":157665},"departmentsubscriptions":[],"opsettings":{"id":472,"user_id":157665,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719225931,"updated_at":1784641662}},{"id":158194,"brand_id":null,"role":1,"firstname":"Sreeja","lastname":"K.","email":"sreejak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1719342230,"updated_at":1784641663,"formatted_name":"Sreeja K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":158194},"departmentsubscriptions":[],"opsettings":{"id":474,"user_id":158194,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1719342230,"updated_at":1784641663}},{"id":161452,"brand_id":null,"role":1,"firstname":"Aurora","lastname":"X.","email":"aurorax@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1759754329,"created_at":1720165720,"updated_at":1784641667,"formatted_name":"Aurora X.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":161452},"departmentsubscriptions":[],"opsettings":{"id":479,"user_id":161452,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720165720,"updated_at":1784641667}},{"id":163405,"brand_id":null,"role":1,"firstname":"Rutuja","lastname":"A.","email":"rutujaa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784641670,"formatted_name":"Rutuja A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163405},"departmentsubscriptions":[],"opsettings":{"id":485,"user_id":163405,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784641670}},{"id":163406,"brand_id":null,"role":1,"firstname":"Anudhra","lastname":"D.","email":"anudhrad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1720692377,"updated_at":1784641670,"formatted_name":"Anudhra D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":163406},"departmentsubscriptions":[],"opsettings":{"id":486,"user_id":163406,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1720692377,"updated_at":1784641670}},{"id":165582,"brand_id":null,"role":1,"firstname":"Lea","lastname":"C.","email":"leac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1781802194,"created_at":1721387791,"updated_at":1784641672,"formatted_name":"Lea C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":165582},"departmentsubscriptions":[],"opsettings":{"id":490,"user_id":165582,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1721387791,"updated_at":1784641672}},{"id":172528,"brand_id":null,"role":1,"firstname":"Imir","lastname":"D.","email":"imird@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723206420,"updated_at":1784641679,"formatted_name":"Imir D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":172528},"departmentsubscriptions":[],"opsettings":{"id":492,"user_id":172528,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723206420,"updated_at":1784641679}},{"id":173521,"brand_id":null,"role":1,"firstname":"Darya","lastname":"M.","email":"daryam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1723626877,"updated_at":1784641681,"formatted_name":"Darya M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":173521},"departmentsubscriptions":[],"opsettings":{"id":494,"user_id":173521,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1723626877,"updated_at":1784641681}},{"id":174479,"brand_id":null,"role":1,"firstname":"Abdullah","lastname":"B.","email":"abdullahb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060421,"updated_at":1784641682,"formatted_name":"Abdullah B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174479},"departmentsubscriptions":[],"opsettings":{"id":495,"user_id":174479,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060421,"updated_at":1784641682}},{"id":174482,"brand_id":null,"role":1,"firstname":"Michaela","lastname":"G.","email":"michaelag@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724060937,"updated_at":1784641682,"formatted_name":"Michaela G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":174482},"departmentsubscriptions":[],"opsettings":{"id":498,"user_id":174482,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724060937,"updated_at":1784641682}},{"id":176117,"brand_id":null,"role":1,"firstname":"Slobodancho","lastname":"G.","email":"slobodanchog@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724410137,"updated_at":1784641682,"formatted_name":"Slobodancho G.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176117},"departmentsubscriptions":[],"opsettings":{"id":501,"user_id":176117,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724410137,"updated_at":1784641682}},{"id":176131,"brand_id":null,"role":1,"firstname":"Daryia","lastname":"Y.","email":"daryiay@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1724417290,"updated_at":1784641682,"formatted_name":"Daryia Y.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":176131},"departmentsubscriptions":[],"opsettings":{"id":503,"user_id":176131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1724417290,"updated_at":1784641682}},{"id":178102,"brand_id":null,"role":1,"firstname":"Patricia","lastname":"Z.","email":"patriciaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725003698,"updated_at":1784641683,"formatted_name":"Patricia Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":178102},"departmentsubscriptions":[],"opsettings":{"id":506,"user_id":178102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725003698,"updated_at":1784641683}},{"id":180191,"brand_id":null,"role":1,"firstname":"Agostina","lastname":"L.","email":"agostinal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725608179,"updated_at":1784641684,"formatted_name":"Agostina L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":180191},"departmentsubscriptions":[],"opsettings":{"id":510,"user_id":180191,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725608179,"updated_at":1784641684}},{"id":181433,"brand_id":null,"role":1,"firstname":"Azer","lastname":"A.","email":"azera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1725975355,"updated_at":1784641685,"formatted_name":"Azer A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":181433},"departmentsubscriptions":[],"opsettings":{"id":512,"user_id":181433,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1725975355,"updated_at":1784641685}},{"id":185107,"brand_id":null,"role":1,"firstname":"Krupa","lastname":"C.","email":"krupac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784639883,"created_at":1726818141,"updated_at":1784641686,"formatted_name":"Krupa C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":185107},"departmentsubscriptions":[],"opsettings":{"id":517,"user_id":185107,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1726818141,"updated_at":1784641686}},{"id":187955,"brand_id":null,"role":1,"firstname":"Lejla","lastname":"B.","email":"lejlab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784637367,"created_at":1727707400,"updated_at":1784641688,"formatted_name":"Lejla B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":187955},"departmentsubscriptions":[],"opsettings":{"id":521,"user_id":187955,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":25,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727707400,"updated_at":1784641688}},{"id":188268,"brand_id":null,"role":1,"firstname":"Kaliona","lastname":"R.","email":"kalionar@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727768525,"updated_at":1784641688,"formatted_name":"Kaliona R.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188268},"departmentsubscriptions":[],"opsettings":{"id":523,"user_id":188268,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727768525,"updated_at":1784641688}},{"id":188269,"brand_id":null,"role":1,"firstname":"Neda","lastname":"C.","email":"nedac@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727771176,"updated_at":1784641688,"formatted_name":"Neda C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188269},"departmentsubscriptions":[],"opsettings":{"id":524,"user_id":188269,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727771176,"updated_at":1784641688}},{"id":188270,"brand_id":null,"role":1,"firstname":"Dorian","lastname":"V.","email":"dorianv@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772061,"updated_at":1784641691,"formatted_name":"Dorian V.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188270},"departmentsubscriptions":[],"opsettings":{"id":525,"user_id":188270,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772061,"updated_at":1784641691}},{"id":188271,"brand_id":null,"role":1,"firstname":"Shruti","lastname":"P.","email":"shrutip@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1727772908,"updated_at":1784641692,"formatted_name":"Shruti P.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":188271},"departmentsubscriptions":[],"opsettings":{"id":526,"user_id":188271,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1727772908,"updated_at":1784641692}},{"id":189601,"brand_id":null,"role":1,"firstname":"Mohmmad","lastname":"F.","email":"mohmmadf@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728042992,"updated_at":1784641694,"formatted_name":"Mohmmad F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":189601},"departmentsubscriptions":[],"opsettings":{"id":528,"user_id":189601,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728042992,"updated_at":1784641694}},{"id":191897,"brand_id":null,"role":1,"firstname":"Mikhail","lastname":"Z.","email":"mikhailz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1728909865,"updated_at":1784641694,"formatted_name":"Mikhail Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":191897},"departmentsubscriptions":[],"opsettings":{"id":530,"user_id":191897,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1728909865,"updated_at":1784641694}},{"id":199014,"brand_id":null,"role":1,"firstname":"Xhoani","lastname":"S.","email":"xhoanis@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729236676,"updated_at":1784641696,"formatted_name":"Xhoani S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199014},"departmentsubscriptions":[],"opsettings":{"id":531,"user_id":199014,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729236676,"updated_at":1784641696}},{"id":199349,"brand_id":null,"role":1,"firstname":"Rebekah","lastname":"O.","email":"rebekaho@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1729495778,"updated_at":1784641696,"formatted_name":"Rebekah O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":199349},"departmentsubscriptions":[],"opsettings":{"id":532,"user_id":199349,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1729495778,"updated_at":1784641696}},{"id":205911,"brand_id":null,"role":1,"firstname":"Marijana","lastname":"J.","email":"marijanaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731330645,"updated_at":1784641697,"formatted_name":"Marijana J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205911},"departmentsubscriptions":[],"opsettings":{"id":536,"user_id":205911,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731330645,"updated_at":1784641697}},{"id":205958,"brand_id":null,"role":1,"firstname":"Mariel","lastname":"B.","email":"marielb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731335296,"updated_at":1784641697,"formatted_name":"Mariel B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":205958},"departmentsubscriptions":[],"opsettings":{"id":538,"user_id":205958,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731335296,"updated_at":1784641697}},{"id":206343,"brand_id":null,"role":1,"firstname":"Zabeullah","lastname":"S.","email":"zabeullahs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731419853,"updated_at":1784641698,"formatted_name":"Zabeullah S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206343},"departmentsubscriptions":[],"opsettings":{"id":539,"user_id":206343,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731419853,"updated_at":1784641698}},{"id":206781,"brand_id":null,"role":1,"firstname":"Pooja","lastname":"L.","email":"poojal@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1731489969,"updated_at":1784641698,"formatted_name":"Pooja L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":206781},"departmentsubscriptions":[],"opsettings":{"id":540,"user_id":206781,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1731489969,"updated_at":1784641698}},{"id":209547,"brand_id":null,"role":1,"firstname":"Charmy","lastname":"H.","email":"charmyh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1732280917,"updated_at":1784641699,"formatted_name":"Charmy H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":209547},"departmentsubscriptions":[],"opsettings":{"id":543,"user_id":209547,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1732280917,"updated_at":1784641699}},{"id":213204,"brand_id":null,"role":1,"firstname":"Jane","lastname":"B.","email":"janeb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733482357,"updated_at":1784641699,"formatted_name":"Jane B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213204},"departmentsubscriptions":[],"opsettings":{"id":546,"user_id":213204,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733482357,"updated_at":1784641699}},{"id":213237,"brand_id":null,"role":1,"firstname":"Anisha","lastname":"S.","email":"anishas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733490034,"updated_at":1784641700,"formatted_name":"Anisha S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":213237},"departmentsubscriptions":[],"opsettings":{"id":547,"user_id":213237,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733490034,"updated_at":1784641700}},{"id":229256,"brand_id":null,"role":1,"firstname":"MaveronicaQ","lastname":"","email":"maveronicaq@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1738325589,"updated_at":1784641700,"formatted_name":"MaveronicaQ","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":229256},"departmentsubscriptions":[],"opsettings":{"id":549,"user_id":229256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1738325589,"updated_at":1784641700}},{"id":245881,"brand_id":null,"role":1,"firstname":"Katarina","lastname":"N.","email":"katarinan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1742201232,"updated_at":1784641700,"formatted_name":"Katarina N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":245881},"departmentsubscriptions":[],"opsettings":{"id":556,"user_id":245881,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1742201232,"updated_at":1784641700}},{"id":253945,"brand_id":null,"role":1,"firstname":"Denise","lastname":"C.","email":"denisec@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1744012545,"updated_at":1784641704,"formatted_name":"Denise C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":253945},"departmentsubscriptions":[],"opsettings":{"id":560,"user_id":253945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1744012545,"updated_at":1784641704}},{"id":265192,"brand_id":null,"role":1,"firstname":"Xhuljo","lastname":"C.","email":"xhuljoc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1746538563,"updated_at":1784641704,"formatted_name":"Xhuljo C.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":265192},"departmentsubscriptions":[],"opsettings":{"id":562,"user_id":265192,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1746538563,"updated_at":1784641704}},{"id":294102,"brand_id":null,"role":1,"firstname":"Jennica","lastname":"B.","email":"jennicab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784650427,"created_at":1753108716,"updated_at":1784641706,"formatted_name":"Jennica B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":294102},"departmentsubscriptions":[],"opsettings":{"id":565,"user_id":294102,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1753108716,"updated_at":1784641706}},{"id":310518,"brand_id":null,"role":1,"firstname":"Rina","lastname":"M.","email":"rinam@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756820653,"updated_at":1784641708,"formatted_name":"Rina M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310518},"departmentsubscriptions":[],"opsettings":{"id":569,"user_id":310518,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756820653,"updated_at":1784641708}},{"id":310811,"brand_id":null,"role":1,"firstname":"Freris","lastname":"B.","email":"frerisb@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1756886835,"updated_at":1784641710,"formatted_name":"Freris B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":310811},"departmentsubscriptions":[],"opsettings":{"id":570,"user_id":310811,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1756886835,"updated_at":1784641710}},{"id":313221,"brand_id":null,"role":1,"firstname":"Princess","lastname":"J.","email":"princessj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784643368,"created_at":1757321593,"updated_at":1784641711,"formatted_name":"Princess J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":313221},"departmentsubscriptions":[],"opsettings":{"id":571,"user_id":313221,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1757321593,"updated_at":1784641711}},{"id":315362,"brand_id":null,"role":1,"firstname":"Prince","lastname":"E.","email":"princee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784650427,"created_at":1757936429,"updated_at":1784641711,"formatted_name":"Prince E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":315362},"departmentsubscriptions":[],"opsettings":{"id":620,"user_id":315362,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":0,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778667441,"updated_at":1784641711}},{"id":324335,"brand_id":null,"role":1,"firstname":"Edlyn","lastname":"T.","email":"edlynt@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759734000,"updated_at":1784641711,"formatted_name":"Edlyn T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":324335},"departmentsubscriptions":[],"opsettings":{"id":574,"user_id":324335,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759734000,"updated_at":1784641711}},{"id":325964,"brand_id":null,"role":1,"firstname":"Grace","lastname":"E.","email":"gracee@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1759906412,"updated_at":1784641712,"formatted_name":"Grace E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":325964},"departmentsubscriptions":[],"opsettings":{"id":576,"user_id":325964,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1759906412,"updated_at":1784641712}},{"id":327774,"brand_id":null,"role":1,"firstname":"Julie","lastname":"A.","email":"juliea@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760341688,"updated_at":1784641712,"formatted_name":"Julie A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":327774},"departmentsubscriptions":[],"opsettings":{"id":577,"user_id":327774,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760341688,"updated_at":1784641712}},{"id":328615,"brand_id":null,"role":1,"firstname":"Andreana","lastname":"B.","email":"andreanab@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1760515834,"updated_at":1784641712,"formatted_name":"Andreana B.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":328615},"departmentsubscriptions":[],"opsettings":{"id":578,"user_id":328615,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1760515834,"updated_at":1784641712}},{"id":348001,"brand_id":null,"role":1,"firstname":"ElleryClaireM","lastname":"","email":"elleryclairem@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764319891,"updated_at":1784641714,"formatted_name":"ElleryClaireM","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348001},"departmentsubscriptions":[],"opsettings":{"id":586,"user_id":348001,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764319891,"updated_at":1784641714}},{"id":348024,"brand_id":null,"role":1,"firstname":"KevinMcKayR","lastname":"","email":"kevinmckayr@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764327473,"updated_at":1784641715,"formatted_name":"KevinMcKayR","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":348024},"departmentsubscriptions":[],"opsettings":{"id":587,"user_id":348024,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764327473,"updated_at":1784641715}},{"id":350651,"brand_id":null,"role":1,"firstname":"Abegail","lastname":"O.","email":"abegailo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1764852139,"updated_at":1784641715,"formatted_name":"Abegail O.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":350651},"departmentsubscriptions":[],"opsettings":{"id":589,"user_id":350651,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1764852139,"updated_at":1784641715}},{"id":361460,"brand_id":null,"role":1,"firstname":"MoisesDavidS","lastname":"","email":"moisesdavids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1767360582,"updated_at":1784641715,"formatted_name":"MoisesDavidS","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":361460},"departmentsubscriptions":[],"opsettings":{"id":592,"user_id":361460,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1767360582,"updated_at":1784641715}},{"id":373492,"brand_id":null,"role":1,"firstname":"Iris","lastname":"Pe.","email":"irispe@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1769617210,"updated_at":1784641715,"formatted_name":"Iris Pe.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":373492},"departmentsubscriptions":[],"opsettings":{"id":598,"user_id":373492,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1769617210,"updated_at":1784641715}},{"id":377589,"brand_id":null,"role":1,"firstname":"SofyaV","lastname":"","email":"sofyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1770376135,"updated_at":1784641716,"formatted_name":"SofyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":377589},"departmentsubscriptions":[],"opsettings":{"id":599,"user_id":377589,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1770376135,"updated_at":1784641716}},{"id":390465,"brand_id":null,"role":1,"firstname":"Anisa","lastname":"Z.","email":"anisaz@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1773056340,"updated_at":1784641716,"formatted_name":"Anisa Z.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":390465},"departmentsubscriptions":[],"opsettings":{"id":604,"user_id":390465,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773056340,"updated_at":1784641716}},{"id":394583,"brand_id":null,"role":1,"firstname":"RichellP","lastname":"","email":"richellp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784651211,"created_at":1773824025,"updated_at":1784641718,"formatted_name":"RichellP","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":394583},"departmentsubscriptions":[],"opsettings":{"id":605,"user_id":394583,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1773824025,"updated_at":1784641718}},{"id":395945,"brand_id":null,"role":1,"firstname":"HyrianaD","lastname":"","email":"hyrianad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784314601,"created_at":1774004046,"updated_at":1784641718,"formatted_name":"HyrianaD","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":395945},"departmentsubscriptions":[],"opsettings":{"id":606,"user_id":395945,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":7,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774004046,"updated_at":1784641718}},{"id":397140,"brand_id":null,"role":1,"firstname":"LiliyaV","lastname":"","email":"liliyav@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784647972,"created_at":1774358224,"updated_at":1784641718,"formatted_name":"LiliyaV","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":397140},"departmentsubscriptions":[],"opsettings":{"id":608,"user_id":397140,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":2,"ticket_grid_ordering_direction":0,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1774358224,"updated_at":1784641718}},{"id":402185,"brand_id":null,"role":1,"firstname":"LanaKo","lastname":"","email":"lanako@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1775132104,"updated_at":1784641719,"formatted_name":"LanaKo","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":402185},"departmentsubscriptions":[],"opsettings":{"id":609,"user_id":402185,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1775132104,"updated_at":1784641719}},{"id":412618,"brand_id":null,"role":1,"firstname":"Ambra","lastname":"K.","email":"ambrak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784636251,"created_at":1777031419,"updated_at":1784641720,"formatted_name":"Ambra K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":412618},"departmentsubscriptions":[],"opsettings":{"id":615,"user_id":412618,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777031419,"updated_at":1784641720}},{"id":415434,"brand_id":null,"role":1,"firstname":"Ekmena","lastname":"S.","email":"ekmenas@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1777621332,"updated_at":1784641720,"formatted_name":"Ekmena S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":415434},"departmentsubscriptions":[],"opsettings":{"id":616,"user_id":415434,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777621332,"updated_at":1784641720}},{"id":416131,"brand_id":null,"role":1,"firstname":"Arlaine","lastname":"F.","email":"arlainef@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"R0lGODlhQABAANUAAAAAAP////7+/v39/fz8/Pv7+/r6+vn5+fj4+Pf39/b29vX19fT09PPz8/Ly8vHx8fDw8O/v7+7u7u3t7ezs7Orq6unp6ejo6Ofn5+bm5uXl5eTk5OPj4+Li4uHh4eDg4N/f393d3dzc3Nvb29ra2tnZ2djY2NfX19bW1tXV1dTU1NPT09LS0tHR0dDQ0M/Pz87Ozs3NzczMzAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwAAAAAQABAAAAG/8CAcEgsGo/IpHLJbDqf0Kh0Sq1ar9isdss1JjKll+ylClkM3WsBFJO5324YCJ2WFlDw/LvVqDsFFHh6gzIwDH5LAyOEjDIqA4hJIY2NFpFHEZSNKZdGJZqNCJ1DBTCgjBKjQg2njBiqARKthBuwE7ODtaqZuHmvqqy9cBWwB23CbhSwAi3IbhGwAYvOCtEYzi+QsAzOJtEBAizIGd8BHMgL5QvHsykC5QInvRflQrezLnTlAyqzuvUB7oFqoa+egBWniAEcIkhTuoVCGlKqBpGAOFATIBr4dOoFBIMUms2K8UGUqgEUUjiLIeLBO0QKNoh09mYFhgJdAJlgRzMPDIoPB7RIQNiTEowOBKwM+FC0VYuMUwZwbNrqVxSmVHFBgxIs66wWSZ+Q8NpLwxMEPMkO1MbEgtpeH5uIeIvrQ5NwdGepaGIg78iCSB74neWg7eBWCpV0OHyqA5O5jDWJYCIvMqUTTIhaZrSCiZjNjFwwSQsaDgwmpRnFQJ160AvWrfN0XhJbDwkjQQAAOw==","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779281281,"created_at":1777894436,"updated_at":1784641721,"formatted_name":"Arlaine F.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":416131},"departmentsubscriptions":[],"opsettings":{"id":617,"user_id":416131,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1777894436,"updated_at":1784641721}},{"id":421459,"brand_id":null,"role":1,"firstname":"John","lastname":"D.","email":"johnd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1778695666,"created_at":1778695608,"updated_at":1784641723,"formatted_name":"John D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":421459},"departmentsubscriptions":[],"opsettings":{"id":621,"user_id":421459,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778695608,"updated_at":1784641723}},{"id":422256,"brand_id":null,"role":1,"firstname":"JohnKelvinC","lastname":"","email":"johnkelvinc@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778833304,"updated_at":1784641723,"formatted_name":"JohnKelvinC","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422256},"departmentsubscriptions":[],"opsettings":{"id":622,"user_id":422256,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778833304,"updated_at":1784641723}},{"id":422257,"brand_id":null,"role":1,"firstname":"Beatriz","lastname":"S.","email":"beatrizs@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1778834103,"updated_at":1784641723,"formatted_name":"Beatriz S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422257},"departmentsubscriptions":[],"opsettings":{"id":623,"user_id":422257,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778834103,"updated_at":1784641723}},{"id":422260,"brand_id":null,"role":1,"firstname":"JezzabelB","lastname":"","email":"jezzabela@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784643174,"created_at":1778840642,"updated_at":1784641724,"formatted_name":"JezzabelB","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":422260},"departmentsubscriptions":[],"opsettings":{"id":625,"user_id":422260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778840642,"updated_at":1784641724}},{"id":425558,"brand_id":null,"role":1,"firstname":"David","lastname":"S.","email":"davids@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779458914,"updated_at":1784641725,"formatted_name":"David S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":425558},"departmentsubscriptions":[],"opsettings":{"id":627,"user_id":425558,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779458914,"updated_at":1784641725}},{"id":426383,"brand_id":null,"role":1,"firstname":"Enea","lastname":"N.","email":"enean@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/Chicago","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773113,"updated_at":1784641725,"formatted_name":"Enea N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426383},"departmentsubscriptions":[],"opsettings":{"id":628,"user_id":426383,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773113,"updated_at":1784641725}},{"id":426384,"brand_id":null,"role":1,"firstname":"Hans","lastname":"Christer","email":"hanschristera@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1779773280,"updated_at":1784641725,"formatted_name":"Hans Christer","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":426384},"departmentsubscriptions":[],"opsettings":{"id":629,"user_id":426384,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1779773280,"updated_at":1784641725}},{"id":439111,"brand_id":null,"role":1,"firstname":"KissyKeith","lastname":"P","email":"kissykeithp@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781855110,"updated_at":1784641726,"formatted_name":"KissyKeith P","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439111},"departmentsubscriptions":[],"opsettings":{"id":631,"user_id":439111,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781855110,"updated_at":1784641726}},{"id":439112,"brand_id":null,"role":1,"firstname":"PamelaGay","lastname":"A","email":"pamelagaya@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781856605,"updated_at":1784641726,"formatted_name":"PamelaGay A","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439112},"departmentsubscriptions":[],"opsettings":{"id":632,"user_id":439112,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781856605,"updated_at":1784641726}},{"id":439115,"brand_id":null,"role":1,"firstname":"Celeste","lastname":"S.","email":"celestes@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781862241,"updated_at":1784641726,"formatted_name":"Celeste S.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439115},"departmentsubscriptions":[],"opsettings":{"id":633,"user_id":439115,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781862241,"updated_at":1784641726}},{"id":439116,"brand_id":null,"role":1,"firstname":"CharisPrincess","lastname":"A.","email":"charisprincessa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1781863349,"updated_at":1784641726,"formatted_name":"CharisPrincess A.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":439116},"departmentsubscriptions":[],"opsettings":{"id":634,"user_id":439116,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1781863349,"updated_at":1784641726}},{"id":452235,"brand_id":null,"role":1,"firstname":"Eia","lastname":"D.","email":"eiad@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1784018889,"updated_at":1784641727,"formatted_name":"Eia D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":2,"user_id":452235},"departmentsubscriptions":[],"opsettings":{"id":636,"user_id":452235,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1784018889,"updated_at":1784641727}}]},{"id":3,"name":"TS Support Administrator","description":"TS Admins","colour":"#ffffff","administrator":1,"created_at":1645144011,"updated_at":1646416048,"pivot":{"department_id":38,"group_id":3},"users":[{"id":3,"brand_id":null,"role":1,"firstname":"Marta","lastname":"N.","email":"martan@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1779355183,"created_at":1632246825,"updated_at":1784641559,"formatted_name":"Marta N.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":3},"departmentsubscriptions":[],"opsettings":{"id":3,"user_id":3,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1632246825,"updated_at":1784641559}},{"id":5,"brand_id":null,"role":1,"firstname":"Alex","lastname":"K.","email":"alexk@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144011,"updated_at":1784641559,"formatted_name":"Alex K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":5},"departmentsubscriptions":[],"opsettings":{"id":5,"user_id":5,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144011,"updated_at":1784641559}},{"id":7,"brand_id":null,"role":1,"firstname":"Victor","lastname":"T.","email":"victort@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784233079,"created_at":1645144012,"updated_at":1784641560,"formatted_name":"Victor T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":7},"departmentsubscriptions":[],"opsettings":{"id":7,"user_id":7,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784641560}},{"id":8,"brand_id":null,"role":1,"firstname":"Jason","lastname":"H.","email":"jasonh@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1645144012,"updated_at":1784641560,"formatted_name":"Jason H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":8},"departmentsubscriptions":[],"opsettings":{"id":8,"user_id":8,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784641560}},{"id":9,"brand_id":null,"role":1,"firstname":"Eric","lastname":"M.","email":"ericm@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":1,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784041794,"created_at":1645144012,"updated_at":1784641561,"formatted_name":"Eric M.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":9},"departmentsubscriptions":[],"opsettings":{"id":9,"user_id":9,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":100,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.6.1","shortcuts_enabled":"0","created_at":1645144012,"updated_at":1784641561}},{"id":934,"brand_id":null,"role":1,"firstname":"Yulia","lastname":"K.","email":"yuliak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784647430,"created_at":1647609244,"updated_at":1784641599,"formatted_name":"Yulia K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":934},"departmentsubscriptions":[],"opsettings":{"id":121,"user_id":934,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":0,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1647609244,"updated_at":1784641599}},{"id":1692,"brand_id":null,"role":1,"firstname":"Filip","lastname":"J.","email":"filipj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205390,"created_at":1648724017,"updated_at":1784641601,"formatted_name":"Filip J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1692},"departmentsubscriptions":[],"opsettings":{"id":134,"user_id":1692,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648724017,"updated_at":1784641601}},{"id":1737,"brand_id":null,"role":1,"firstname":"Vedran","lastname":"L.","email":"vedranl@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":0,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1648747845,"updated_at":1784641602,"formatted_name":"Vedran L.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":1737},"departmentsubscriptions":[],"opsettings":{"id":135,"user_id":1737,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1648747845,"updated_at":1784641602}},{"id":129929,"brand_id":null,"role":1,"firstname":"Josip","lastname":"Mo.","email":"josipmo@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1708426026,"updated_at":1784641650,"formatted_name":"Josip Mo.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":129929},"departmentsubscriptions":[],"opsettings":{"id":418,"user_id":129929,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1708426026,"updated_at":1784641650}},{"id":147658,"brand_id":null,"role":1,"firstname":"Milos","lastname":"D.","email":"milosd@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Belgrade","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1777887876,"created_at":1715874647,"updated_at":1784641651,"formatted_name":"Milos D.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":147658},"departmentsubscriptions":[],"opsettings":{"id":456,"user_id":147658,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1715874647,"updated_at":1784641651}},{"id":212260,"brand_id":null,"role":1,"firstname":"Anita","lastname":"J.","email":"anitaj@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1733320600,"updated_at":1784641699,"formatted_name":"Anita J.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":212260},"departmentsubscriptions":[],"opsettings":{"id":545,"user_id":212260,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1733320600,"updated_at":1784641699}},{"id":252845,"brand_id":null,"role":1,"firstname":"Valentina","lastname":"H.","email":"valentinah@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784643248,"created_at":1743676587,"updated_at":1784641703,"formatted_name":"Valentina H.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":252845},"departmentsubscriptions":[],"opsettings":{"id":559,"user_id":252845,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":1,"ticket_grid_ordering_direction":1,"datatable_rows":50,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1743676587,"updated_at":1784641703}},{"id":295579,"brand_id":null,"role":1,"firstname":"Tea","lastname":"T.","email":"teat@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784547303,"created_at":1753365389,"updated_at":1784641708,"formatted_name":"Tea T.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":295579},"departmentsubscriptions":[],"opsettings":{"id":566,"user_id":295579,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":"5.7.3","shortcuts_enabled":"0","created_at":1753365389,"updated_at":1784641708}},{"id":300549,"brand_id":null,"role":1,"firstname":"Ivana","lastname":"K.","email":"ivanak@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"Europe/Zagreb","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":null,"created_at":1754586039,"updated_at":1784641708,"formatted_name":"Ivana K.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":300549},"departmentsubscriptions":[],"opsettings":{"id":567,"user_id":300549,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"1","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":3,"notifications":{"login":{"email":0},"comment":{"email":0},"message":{"email":0,"browser":1},"ticket_opened":{"email":0,"browser":1},"user_reply":{"email":0,"browser":1},"operator_reply":{"email":0},"operator_note":{"email":0},"assigned":{"email":0},"department_changed":{"email":0},"mention":{"browser":1}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1754586039,"updated_at":1784641708}},{"id":421091,"brand_id":null,"role":1,"firstname":"Zeljka","lastname":"Pa.","email":"zeljkapa@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205277,"created_at":1778666928,"updated_at":1784641721,"formatted_name":"Zeljka Pa.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421091},"departmentsubscriptions":[],"opsettings":{"id":618,"user_id":421091,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666928,"updated_at":1784641721}},{"id":421092,"brand_id":null,"role":1,"firstname":"Julia","lastname":"E.","email":"juliae@generalsupport.net","email_verified":1,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":"US","language_code":"en","timezone":"America/New_York","avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784205149,"created_at":1778666929,"updated_at":1784641722,"formatted_name":"Julia E.","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","pivot":{"group_id":3,"user_id":421092},"departmentsubscriptions":[],"opsettings":{"id":619,"user_id":421092,"session_id":null,"template":"default","ticket_reply_order":0,"default_ticket_filter":null,"default_reply_options":{"send_email_to_users":"0","back_to_grid":"0","take_ownership":"0","pause_duetime":"0","to_status":"0"},"ticket_grid_ordering":0,"ticket_grid_ordering_direction":1,"datatable_rows":10,"default_department_subscription":1,"notifications":{"ticket_opened":{"email":"0","browser":"1"},"user_reply":{"email":"0","browser":"1"},"operator_reply":{"email":"0"},"operator_note":{"email":"0"},"assigned":{"email":"0"},"department_changed":{"email":"0"},"mention":{"browser":"1"},"login":{"email":"0"},"comment":{"email":"0"},"message":{"email":"0","browser":"1"}},"browser_notifications":1,"widget_notes":null,"widget_version_check":null,"shortcuts_enabled":"0","created_at":1778666929,"updated_at":1784641722}}]}]},"brand":{"id":1,"name":"Paradigm Healthcare","enabled":1,"system_url":"paradigm.generalsupport.net","brand_colour":"#40b2ba","enable_ssl":null,"frontend_logo":"resources/assets/ParadigmLogoFinal.webp","frontend_logo_dark_mode":"","website_url":"https://www.paradigmhcs.com/","favicon":"resources/assets/paradigmhc_logo.jfif","favicon_dark_mode":"","frontend_template":"default","operator_icon":"","operator_template":"default","default_email":"support@paradigmhcs.com","global_email_header":"\r\n\r\n\r\n\r\n| ","global_email_footer":" | \r\n
\r\n
","email_method":"default","smtp_host":null,"smtp_port":null,"smtp_encryption":null,"smtp_requires_auth":null,"smtp_auth_mech":"password","smtp_username":null,"smtp_password":null,"smtp_oauth":null,"default_country":"default","default_timezone":"default","date_format":"default","time_format":"default","default_language":"default","language_toggle":2,"created_at":1631891524,"updated_at":1778688136},"customfields":[],"user":{"id":439113,"brand_id":1,"role":0,"firstname":"Arlaine","lastname":"Farka\u0161","email":"arlaine.f@touchsupport.com","email_verified":0,"active":1,"organisation_id":null,"organisation_access_level":null,"organisation_notifications":null,"country":null,"language_code":"en","timezone":null,"avatar":"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","template_mode":null,"notes":null,"twofa_enabled":0,"twofa_secret":null,"twofa_token":null,"twitter_id":null,"twitter_handle":null,"facebook_id":null,"last_active_at":1784647977,"created_at":1781856884,"updated_at":1781856884,"formatted_name":"Arlaine Farka\u0161","avatar_url":"https://paradigm.generalsupport.net/resources/assets/frontend/img/user.png?v=5.7.5","additional_emails":[]},"watching":[],"assigned":[],"channel":{"id":3,"name":"API","enabled":1,"upgrade_available":0,"version":null,"show_on_frontend":1,"created_at":1631891524,"updated_at":1631891524,"formatted_name":"API"},"status":{"id":7,"name":"Quality Open","colour":"#ff6363","auto_close":0,"order":7,"created_at":1777647425,"updated_at":1779069329,"icon":"Q
","icon_without_tooltip":"Q
"},"priority":{"id":1,"name":"Important","colour":"#3498db","order":1,"created_at":1631891524,"updated_at":1645203050,"icon":"1
","icon_without_tooltip":"1
"},"slaplan":null,"duetimes":null,"last_reply":{"id":376726,"ticket_id":225536,"channel_id":3,"user_id":439113,"user_name":"Arlaine Farka\u0161","user_ip_address":null,"by":1,"type":0,"excerpt":"This ticket was automatically copied to QA from SupportPal ticket #8268873. Original ticket ID: 225535 Original subject: [ACC-AP INFO] - CP: Missing invoice - PointClickCare Technologies, Inc Original message: ------------------------- We're ...","text":"This ticket was automatically copied to QA from SupportPal ticket #8268873.\n\nOriginal ticket ID: 225535\nOriginal subject: [ACC-AP INFO] - CP: Missing invoice - PointClickCare Technologies, Inc\n\nOriginal message:\n-------------------------\nWe're missing a few invoices from PointClickCare Technologies, Inc for May 2025. We typically have 4-5 invoices per month, but in May, we only have one for ILF. We're missing SNF invoices.--------------IP Address: 216.246.6.170","purified_text":"This ticket was automatically copied to QA from SupportPal ticket #8268873.\n\nOriginal ticket ID: 225535\nOriginal subject: [ACC-AP INFO] - CP: Missing invoice - PointClickCare Technologies, Inc\n\nOriginal message:\n-------------------------\nWe're missing a few invoices from PointClickCare Technologies, Inc for May 2025. We typically have 4-5 invoices per month, but in May, we only have one for ILF. We're missing SNF invoices.--------------IP Address: 216.246.6.170","is_draft":0,"social_id":null,"extra":[],"created_at":1784651289,"updated_at":1784651289},"tags":[]},"created_id":225536,"created_number":"0881927"}
[2026-07-21 16:28:13] Responding {"http_code":200,"success":true,"message":"QA ticket clone request completed","error":null}
[2026-07-31 20:42:47] Responding {"http_code":405,"success":false,"message":null,"error":"POST only"}
[2026-07-31 20:42:47] Responding {"http_code":405,"success":false,"message":null,"error":"POST only"}
[2026-07-31 20:55:48] Responding {"http_code":405,"success":false,"message":null,"error":"POST only"}
[2026-07-31 20:55:48] Responding {"http_code":405,"success":false,"message":null,"error":"POST only"}
[2026-07-31 21:40:59] Responding {"http_code":405,"success":false,"message":null,"error":"POST only"}
[2026-07-31 21:41:06] Responding {"http_code":405,"success":false,"message":null,"error":"POST only"}
![\"TouchSupport](\"http://touchsupport.com/images/blog.png\")
![\"Facebook\"](\"http://touchsupport.com/images/facebook.png\")
![\"LinkedIn\"](\"http://touchsupport.com/images/linkedin.png\")
![\"Twitter\"](\"http://touchsupport.com/images/twitter.png\")